Motorola W220 User manual

www.motorola.com.hk
W220
GSM 900/1800
USER MANUAL

1
Welcome
Introducing your new Motorola W220 GSM wireless phone. Here’s a quick anatomy lesson.
Headset Jack
Power Connector
Insert charger.
Navigation Key
Press S to scroll through menus and lists.
Menu Key
Opens a sub-menu when M
appears on the display, or selects
a highlighted feature.
Right Soft Key
Performs functions in lower right
display.
Left Soft Key
Performs functions in lower left
display.
Send/Answer Key
Make and answer calls. Press
when idle to see the list of recently
dialed calls.
Power/End Key
Turns phone on/off, ends calls, exits
menus.
Volume Key
Note: The above illustration is for reference only. There may be slight differences between the appearances of handset, keys
and contents of display used in this manual and those of your handset. Please refer to your handset for actuality.

2
Mobile Devices Business
(852) 2506-3888 (Hong Kong)
www.motorola.com.hk (Hong Kong)
MOTOROLA and the Stylized M Logo are registered in the
US Patent & Trademark Office. Java and all other Java-based
marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries. All other
product or service names are the property of their respective
owners.
© Motorola, Inc. 2006.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and
third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
While product specifications and features may be subject to
change without notice, we are making every possible effort
to ensure that user manuals are updated on a regular basis to
reflect product functionality revisions. However, in the
unlikely event that your manual version does not fully reflect
the core functionality of your product, please let us know. You
may also be able to access up-to-date versions of our
manuals from our Motorola web site, at
http://www.motorola.com.hk.
Certain mobile phone features are dependent on the
capabilities and settings of your service provider’s
network. Additionally, certain features may not be
activated by your service provider, and/or the
provider's network settings may limit the feature’s
functionality. Always contact your service provider
about feature availability and functionality. All features,
functionality, and other product specifications, as well
as the information contained in this user's guide are
based upon the latest available information and are
believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any
information or specifications without notice or
obligation.
Manual Number: SJJN7459A

contents
3
contents
menu map . . . . . . . . . . . . 5
Safety and General
Information . . . . . . . . . . . 7
Use and Care. . . . . . . . . 14
European Union Directives
Conformance
Statement . . . . . . . . . . . 15
essentials. . . . . . . . . . . . 17
about this guide . . . . . 17
SIM card . . . . . . . . . . . 18
battery. . . . . . . . . . . . . 18
battery tips . . . . . . . . . 19
turn it on & off. . . . . . . 20
make a call . . . . . . . . . 21
answer a call . . . . . . . . 21
adjust the volume . . . . 21
view your phone
number . . . . . . . . . . . . 21
main attractions . . . . . . 22
use the FM radio. . . . . 22
send a multimedia
message . . . . . . . . . . . 25
receive a multimedia
message . . . . . . . . . . . 25
basics . . . . . . . . . . . . . . . 27
display. . . . . . . . . . . . . 27
menus. . . . . . . . . . . . . 32
text entry . . . . . . . . . . 34
navigation key . . . . . . . 40
codes & passwords . . 41
lock & unlock your
phone . . . . . . . . . . . . . 41
customize . . . . . . . . . . . 43
ring style . . . . . . . . . . . 43
time & date . . . . . . . . . 43
wallpaper. . . . . . . . . . . 44
display appearance . . . 44
answer options . . . . . . 45
calls . . . . . . . . . . . . . . . . 46
turn off a call alert . . . . 46
recent calls . . . . . . . . . 46
redial . . . . . . . . . . . . . . 47
return a call . . . . . . . . . 47
notepad. . . . . . . . . . . . 47
hold a call . . . . . . . . . . 48
call waiting . . . . . . . . . 48
caller ID. . . . . . . . . . . . 48
emergency calls . . . . . 49
international calls . . . . 49

4
contents
1-touch dial . . . . . . . . . 49
voicemail . . . . . . . . . . . 50
other features . . . . . . . . 52
advanced calling . . . . . 52
phonebook . . . . . . . . . 54
chat . . . . . . . . . . . . . . . 56
personalizing . . . . . . . 56
phone alerts . . . . . . . . 59
miscellaneous . . . . . . 60
call times and costs . . 61
handsfree . . . . . . . . . . 61
network . . . . . . . . . . . 62
security . . . . . . . . . . . 64
fun & games . . . . . . . . 65
MyMobileSoft.com . . . . 66
Specific Absorption Rate
Data . . . . . . . . . . . . . . . . 68
WHO Information . . . . . 70
index. . . . . . . . . . . . . . . . 71
Note: The functions available on this
handset may vary in different
regions and nations. Please contact
your local customer service centres,
agencies or retailers if you have any
question about the handset
functions. Motorola reserves all
rights to revise and change this
user's manual without obligation to
notify any person of such revisions
or changes.

menu map
5
menu map
main menu
n Phonebook
s Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Erase All
• Call Time*
• Call Cost*
• GPRS Data Counter*
• GPRS Connection Time*
e Messages
• Create Message
• Message Inbox
• Outbox
•Drafts
•Voicemail*
• Browser Msgs*
•QuickNotes
• MMS Templates
É Tools
• Calculator
• Calendar
• Shortcuts
•Chat*
• SIM Toolkit *
• Lantern
Q Game
á WebAccess
•Browser
• Web Shortcuts
•GoToURL
•History
• Web Sessions
• Web Settings
h Multimedia
•Pictures
• Sounds
•FMRadio
A Alarm Clock
w Settings
• (see next page)
* network or subscription-dependent features.
The above gives an example of typical
structure of main menu. Please refer to
your handset for the actual structure.

6
settings menu
l Personalize
• Home Screen
• Color Style
• Wallpaper
•QuickDial
t Ring Styles
•Style
•(Style)Detail
H Call Forward*
• When Busy
• No Reply
• Not Reachable
• Not Available
• All Calls
• Cancel All
U In-Call Setup
• Dialing Prefix*
• In-Call Timer
• Call Cost Setup
• Show Number
• Call Waiting*
• Anykey Answer
• Open to Answer
• Session Information
• Auto Redial
S Headset & Car Setting
• Auto Answer
Z Initial Setup
• Time and Date
• Backlight
• Language
• Contrast
• Input Mode
• Connection Indication
• Status Indicator
• Master Reset
• Master Clear
h Auto Power Off
m Phone Status
• My Tel. Number
• Active Line*
• Battery Meter
u Security
• Phone Lock
• Lock Application
• Fixed Dial*
• Call Barring*
• SIM PIN
• New Passwords
j Network
•NewNetwork
•NetworkSetup
• Available Networks
• Service Tone
g Lantern
• 30 seconds
• 1 Minute
• 2 Minutes
* network or subscription-dependent features
The above gives an example of typical
structure of main menu. Please refer to
your handset for the actual structure.
menu map

7
Safety and General Information
This section contains important
information on the safe and efficient
operation of your mobile device. Read this
information before using your mobile
device
1
.
1
Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and
receiver. When it is ON, it receives and
transmits RF energy. When you communicate
with your mobile device, the system handling
your call controls the power level at which
your mobile device transmits.
Your Motorola mobile device is designed to
comply with local regulatory requirements in
your country concerning exposure of human
beings to RF energy.
Operational Precautions
For optimal mobile device performance and to
be sure that human exposure to RF energy
does not exceed the guidelines set forth in
the relevant standards, always follow these
instructions and precautions.
External Antenna Care
If your mobile device has an external antenna,
use only a Motorola-supplied or approved
replacement antenna. Use of unauthorized
antennas, modifications, or attachments could
1.The information provided in this document
supersedes the general safety information in
user’s guides published prior to May 1, 2006.

8
damage the mobile device and/or may result
in your device not complying with local
regulatory requirements in your country.
DO NOT hold the external antenna when the
mobile device is IN USE. Holding the external
antenna affects call quality and may cause the
mobile device to operate at a higher power
level than needed.
Product Operation
When placing or receiving a phone call, hold
your mobile device just like you would a
landline phone.
If you wear the mobile device on your body,
always place the mobile device in a Motorola-
supplied or approved clip, holder, holster,
case, or body harness. If you do not use a
body-worn accessory supplied or approved by
Motorola, keep the mobile device and its
antenna at least 2.5 centimeters (1 inch) from
your body when transmitting.
When using any data feature of the mobile
device, with or without an accessory cable,
position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved
by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a
list of Motorola-supplied or approved
accessories, visit our Web site at:
www.motorola.com .
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF
energy interference from external sources if
inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In
some circumstances your mobile device may
cause interference with other devices.

9
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location
where posted notices instruct you to do so.
These locations include hospitals or health
care facilities that may be using equipment
that is sensitive to external RF energy.
In an aircraft, turn off your mobile device
whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or
similar feature, consult airline staff about
using it in flight.
Pacemakers
If you have a pacemaker, consult your
physician before using this device.
Persons with pacemakers should observe the
following precautions:
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from your
pacemaker when the mobile device is turned
ON.
DO NOT carry the mobile device in the breast
pocket.
Use the ear opposite the pacemaker to
minimize the potential for interference.
Turn OFF the mobile device immediately if
you have any reason to suspect that
interference is taking place.
Hearing Aids
Some mobile devices may interfere with
some hearing aids. In the event of such
interference, you may want to consult your
hearing aid manufacturer or physician to
discuss alternatives.
Other Medical Devices
If you use any other personal medical device,
consult your physician or the manufacturer of

10
your device to determine if it is adequately
shielded from RF energy.
Driving Precautions
Check the laws and regulations on the use of
mobile devices in the area where you drive.
Always obey them.
When using your mobile device while driving,
please:
Give full attention to driving and to the road.
Using a mobile device may be distracting.
Discontinue a call if you can’t concentrate on
driving.
Use handsfree operation, if available.
Pull off the road and park before making or
answering a call if driving conditions so
require.
Responsible driving practices can be found in
the “Smart Practices While Driving” section
at the end of this guide and/or at the Motorola
Web site:
www.motorola.com/callsmart .
Operational Warnings
Obey all posted signs when using mobile
devices in public areas, such as health care
facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag
deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres
are often but not always posted, and can
include fueling areas such as below decks on
boats, fuel or chemical transfer or storage
facilities, or areas where the air contains
chemicals or particles, such as grain, dust, or
metal powders.
When you are in such an area, turn off your
mobile device, and do not remove, install, or

11
charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Damaged Products
If your mobile device or battery has been
submerged in water, punctured, or subjected
to a severe fall, do not use it until you take it
to a Motorola Authorized Service Center. Do
not attempt to dry it with an external heat
source, such as a microwave oven.
Batteries and Chargers
If jewelry, keys, beaded chains, or
other conductive materials touch
exposed battery terminals, this
could complete an electrical circuit (short
circuit), become very hot, and could cause
damage or injury. Be careful when handling a
charged battery, particularly when placing it
inside a pocket, purse, or other container with
metal objects.
Use only Motorola Original
batteries and chargers.
To avoid risk of personal injury, do not dispose
of your battery in a fire.
Your battery, charger, or mobile device may
contain symbols, defined as follows:
Symbol Definition
Important safety information
follows.
Do not dispose of your
battery or mobile device in a
fire.
Your battery or mobile device
may require recycling in
accordance with local laws.
Contact your local regulatory
authorities for more
information.
Do not throw your battery or
mobile device in the trash.
032374o
032376o
032375o

12
Choking Hazards
Your mobile device or its accessories may
include detachable parts, which may present a
choking hazard to small children. Keep your
mobile device and its accessories away from
small children.
Glass Parts
Some parts of your mobile device may be
made of glass. This glass could break if the
product is dropped on a hard surface or
receives a substantial impact. If glass breaks,
do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced
by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic
seizures or blackouts when exposed to
flashing lights, such as when playing video
games. These may occur even if a person has
never had a previous seizure or blackout.
If you have experienced seizures or blackouts,
or if you have a family history of such
occurrences, please consult with your
physician before playing video games or
enabling a flashing-lights feature (if available)
on your mobile device.
Your mobile device contains
an internal lithium ion battery.
Do not let your battery,
charger, or mobile device get
wet.
Listening at full volume to
music or voice through a
headset may damage your
hearing.
Symbol Definition
032378o
Li Ion BATT

13
Discontinue use and consult a physician if any
of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. It is
always a good idea to hold the screen away
from your eyes, leave the lights on in the
room, take a 15-minute break every hour, and
stop use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or
voice through a headset may
damage your hearing.
Repetitive Motion
When you repetitively perform actions such
as pressing keys or entering finger-written
characters, you may experience occasional
discomfort in your hands, arms, shoulders,
neck, or other parts of your body. If you
continue to have discomfort during or after
such use, stop use and see a physician.

14
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
extreme heat or cold cleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves the ground
Don’t try to dry your phone in a
microwave oven.
Don’t drop your phone.

15
European Union Directives Conformance Statement
Hereby, Motorola declares that this
product is in compliance with:
• The essential requirements and other
relevant provisions of Directive
1999/5/EC
• All other relevant EU Directives
The above gives an example of a typical Product
Approval Number.
You can view your product's Declaration of
Conformity (DoC) to Directive 1999/5/EC (the R&TTE
Directive) at
www.motorola.com/rtte - to find
your DoC, enter the product Approval Number from
your product's label in the "Search" bar on the Web
site.
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
Product
Approval
Number

16
Caring for the Environment by Recycling
This symbol on a Motorola product means the
product should not be disposed of with
household waste.
Disposal of your Mobile Telephone and Accessories
Please do not dispose of mobile telephones or
electrical accessories, such as chargers or headsets,
with your household waste. In some countries or
regions, collection systems have been set up to
handle waste electrical and electronic items. Please
contact your regional authorities for more details. If
no suitable scheme exists, you may return unwanted
mobile telephones and electrical accessories to any
Motorola Approved Service Centre in your region.

17
essentials
essentials
about this guide
This guide shows how to locate a menu
feature as follows:
Find it: Press M > Recent Calls
>
Dialed Calls
This example shows that, from the home
screen, you press
M to open the menu,
highlight and select
Recent Calls , and then
highlight and select
Dialed Calls .
Press
S to scroll to and highlight a menu
feature. Press
SELECT or M to select the
highlighted menu feature.
Caution:
Caution: Before using the phone for the
first time, read the Safety and General
Information included in this guide.
symbols
This means a feature is network,
SIM card, or subscription
dependent and may not be
available in all areas. Contact
your service provider for more
information.
This means a feature requires an
optional accessory.

18
essentials
SIM card
Yo u r Subscriber Identity Module (SIM) card
contains your phone number, service details,
and phonebook/message memory.
install your SIM card
Caution: Do not bend or scratch your SIM
card. Avoid exposing your SIM card to static
electricity, water, or dirt.
battery
battery installation
1
2
12
3