Motorola 3460 Fast'R User manual

Motorola
3460 Fast’R and 3460 Fast’R Plus
Reference Guide

3460 Fast’R
Notices
2000 Telenetics Coroporation
39 Parker
Irvine,California92618
[phone]
All rights reserved
Printed in U.S.A.
Proprietary Material
Information and software in this document are proprietary to Motorola,
Inc. (or its Suppliers) and without the express prior permission of an
officer of Motorola, Inc., may not be copied, reproduced, disclosed to
others, published, or used, in whole or in part, for any purpose other
than that for which it is being made available.
This document is for information purposes only and is subject to change
without notice.
Product Declarations and Regulatory Information
Information on the World Wide Web
Additional company and product information can be found on our
World-Wide Web page at:
http://www.mot.com/MIMS/ISG/
At this Web site, you can download user documentation and software
releases as they become available.
Writer: Christina Lamkin
Publication Specialist: Denise Skinner
Illustrator: Tim Kinch
Part No.: T0022, Rev F
Publication Code: RC
This guide is current for Release 5.1 of the 3460 Fast’R and 3460
Fast’R Plus Modem.
To comment on this manual, please send email to:
[e-mail]
or use the Customer Response Card in this guide.

3460 Fast’R
Connecting Ports
Warning
Ports that are capable of connecting to other
apparatus are defined as SELV. To ensure
conformity with EN60950 - ensure that these
ports are only connected to ports of the same
type on other apparatus.
Avertissement
Les ports qui sont susceptibles d’être connectés
à des équipements sont désignés comme TBTS.
Pour garantir la conformité à la norme EN
60950, n’interconnecte ces ports qu’avec des
ports du même type sur des autres matériels.
Warnung
Anschlusse, die mit anderen Geraten verbindet
werden konnen, sindals SELV beschrieben. Um
Konformitat mit EN 60950 zu versichern,
sichern Sie es, daß diese Anschlusse nur mit
den des selben Type auf anderen Geraten
verbindet werden.

3460 Fast’R
v
Contents
About This Guide
Chapter 1. Introduction
3460 Fast’R Overview .............................................................. 1-1
Network Management Support ................................................. 1-1
Chapter 2. Access Security Functions
In This Chapter .......................................................................... 2-1
Password Verification on Connection .................................. 2-1
Callback Verification and Dial Restriction ........................... 2-1
Configuration/Phone Number Access Restriction................. 2-3
Access Security AT Command Summary ............................ 2-4
Appendix A. Specifications
In This Appendix ....................................................................... A-1
Physical Characteristics ............................................................. A-1
Operating Modes........................................................................ A-2
Fax ............................................................................................. A-2
Fax Data Rates ...................................................................... A-2
Fax Standards ....................................................................... A-2
Fax Modulation Protocols .................................................... A-2
Environmental Limits ................................................................ A-3
Product Safety Regulatory Marking .......................................... A-3
Electromagnetic Compatibility ................................................. A-4
Fax Branding.............................................................................. A-4
AccessWay Enclosure Power Supply and Power Requirements A-5
AccessWay Enclosure Connectors and Interfaces ..................... A-6
Modem Interface .................................................................. A-6
Computer (DTE) Interface ................................................... A-8
Dial and Two-Wire Leased Line Telephone Interface .......... A-8
Network Management Interface ........................................... A-9
Power Interface ..................................................................... A-9
Off-Line Configuration (OLC) Button ................................. A-10
Vanguard 3460 V.34 Daughtercard Connectors and Interfaces.. A-11
Telephone Interface .............................................................. A-11
Network Management Interface ........................................... A-11

3460 Fast’R
vi
Appendix A. Specifications (Continued)
Stand-Alone Modem Interfaces and Connectors ...................... A-12
Computer (DTE) Interface ................................................... A-12
Telephone Interface .............................................................. A-13
Network Management Interface ........................................... A-14
Power Interface and On/Off Switch ..................................... A-15
Off-Line Configuration (OLC) Button ................................. A-15
Panel Indicators and Switches ................................................... A-17
Front-Panel User Interface......................................................... A-18
LCD Display ......................................................................... A-18
Control Buttons .................................................................... A-19
Compatibility ............................................................................. A-19
Appendix B. Country-Specific Information
In This Appendix ....................................................................... B-1
Country-Specific Parameters ..................................................... B-1
S7 Parameter ......................................................................... B-8
Appendix C. Attention (AT) Commands for Fax
In This Appendix ....................................................................... C-1
AT Command Set ...................................................................... C-1
Result Messages and Codes ...................................................... C-11
Index

3460 Fast’R
vii
About This Guide
Introduction
This guide describes the features, specifications, and applications
of the:
• Motorola 3460 Fast’R Modem
• Motorola 3460 Fast’R Plus modem
• AccessWay Enclosure
• Motorola Vanguard 3460 V.34 Daughtercard
Use this guide in conjunction with the 3460 Fast’R User Guide
(Part Number T0022-01) and the Vanguard 3460 V.34 Daughtercard
Installation Guide (Part Number T0020-02).
Audience
This manual is intended for operators and administrators of the
Motorola 3460 Fast’R and Fast’R Plus Modem and the Vanguard 3460
V.34 Daughtercard.
Special Notices
The following notices emphasize certain information in the guide. Each
serves a special purpose and is displayed in the format shown:
IMPORTANT:Important is used to emphasize any significant
procedural information.
IMPORTANT: Important est utilisé pour souligner des informations
critiques au sujet d’une procédure.
WICHTIG: Wichtig wird zur Betonung signifikanter Angaben zu
Vorgehensweisen verwendet.

3460 Fast’R
viii
Caution
Caution provides you with information that, if
not followed, can result in damage to software,
hardware, or data.
Mise en Garde
Une mise en garde vous fournit des
informations qui, si elles ne sont pas observées,
peuvent se traduire par des dommages pour le
logiciel, le matériel ou les données.
Vorsicht
Ein Vorsichtshinweis macht Sie darauf
aufmerksam, daß Nichtbefolgung zu Software-,
Hardware- oder Datenschäden führen kann.
Warning
Warning is the most serious notice, indicating
that you can be physically hurt.
Avertissement
Un avertissement constitue le message le plus
sérieux, indiquant que vous pouvez subir des
blessures corporelles.
Warnung
Eine Warnung ist der ernsthafteste Hinweis auf
Körperverletzungsgefahr.

3460 Fast’R
ix
Trademarks
The following are trademarks or registered trademarks of their
respective companies or organizations.
All other brand and product names trademarks or registered trademarks
of their respective owners.
Product Company/Organization
AT Hayes Microcomputer Products, Inc.
Hayes Hayes Microcomputer Products, Inc.
HyperTerminal Hilgraeve, Inc.
Windows Microsoft Corporation

1-1
Chapter 1
Introduction
3460 Fast’R Overview
The Motorola 3460 Fast’R Modem family provides reliable data
communication to meet a wide variety of networking requirements. The
3460 Fast’R Modem, the 3460 Fast’R Plus Modem, and the Vanguard
3460 V.34 Daughtercard modem are fully interoperable.
Network Management Support
The modem supports the Motorola 9000 OMS Network Management
System, allowing you to configure local modems and access alarm,
event, and statistical information.
Warning
All Motorola devices should be used in environments
designed for computers and electronic equipment. In
areas susceptible to lightning, take precautions to
prevent damage to electronic equipment. Contact
your telephone company, or an electronic accessories
vendor, for information on lightning protection
equipment. Customers experiencing problems caused
by surges from lightning have eliminated such
problems by installing appropriate surge
suppressors on power and data lines connected to
Motorola devices.

3460 Fast’R
1-2
Avertissement
Tous les dispositifs Motorola doivent être utilisés
dans des environnements conçus pour des ordinateurs
et du matériel électronique. Dans les zones
susceptibles d’être frappées par la foudre, prenez des
précautions pour éviter que le matériel électronique
soit endommagé. Contactez votre compagnie
téléphonique, ou un vendeur d’accessoires
électroniques, pour obtenir des renseignements
concernant les systèmes de protection contre la
foudre. Certains usagers confrontés à des problèmes
causés par des sautes de tension dues à la foudre ont
éliminéces problèmes en installant des régulateurs de
tension appropriés sur les câbles électriques et les
câbles de données reliés aux dispositifs Motorola.
Warnung
Motorola-Geräte sind grundsätzlich in für Rechner
und elektronische Anlagen vorgesehenen
Umgebungen zu verwenden. In unwettergefährdeten
Bereichen ist jegliche Elektronik gegen
Blitzeinwirkung zu schützen. Näheres über
entsprechende Schutzeinrichtungen erfahren Sie von
Ihrer Telefongesellschaft oder einem Elektrohändler.
Probleme mit Spannungsstößen durch
Blitzeinwirkung lassen sich durch Einbau von
Überspannungsableitern in die zu Motorola-Geräten
führenden Netz- und Datenleitungen beheben.

3460 Fast’R
1-3
Warning
Do not attempt to repair the modem or enclosure.
They contain no electronic components that can be
serviced or replaced by a user. Any attempt at user
service of the modem or enclosure, or opening of the
3460 Fast’R unit, voids the product warranty.
Avertissement
N’essayez pas de réparer le modem ou le boîtier. Ils
ne contiennent aucun composant électronique
pouvant être réparé ou remplacé par un usager. Toute
tentative de réparation du boîtier du 3460 Fast’R ou
de l’AccessWay 16 par un usager, ou toute
intervention à l’intérieur du 3460 Fast’R, annule la
garantie du produit.
Warnung
Versuchen Sie nicht, das Modem oder sein Gehäuse
zu reparieren. Es sind keine durch den Benutzer
wartungs- oder austauschfähige Teile darin enthalten.
Bei jeglichem Öffnen oder Wartungsversuch am
3460 Fast’R bzw. AccessWay 16-Schaltkasten durch
den Benutzer verfällt die Gerätegarantie.

2-1
Chapter 2
Access Security Functions
In This Chapter
This chapter describes the following functions that implement password
security:
• Password verification
• Callback
• Callback dial restriction
• Configuration/phone number access restriction options.
Password Verification on Connection
With password verification, the modem must receive a password from
the calling device, then validate it internally or send it to a Motorola
network management system (NMS) for validation, in order to complete
the connection. If a password is invalid, the modem disconnects.
To enable password verification, determine whether the modem or an
NMS will verify passwords. Follow the appropriate procedure below.
Callback Verification and Dial Restriction
Callback verification and restriction apply to incoming calls.
Enabling Password Verification by a Local Modem
Step
Stage
1Use the AT*ZI command to enter a password in the local modem.
2Use the AT*ZV1 command to enable internal password verification
in the local modem.
3Use the AT*ZI command to enter a password in a remote modem.
4Use the AT*ZV1 command to enable internal password verification
in the remote modem.

3460 Fast’R
2-2
With callback verification, the answering modem that successfully
completes password verification with a calling modem hangs up, then
calls the modem back. The modems then pass data.
With callback dial restriction, the answering modem calls back only
stored Phonebook numbers, not numbers sent by a calling modem.
Enable these functions as follows.
Enabling Callback Verification and Dial Restriction
Step Stage
1Configure password verification, as described above.
2Use the AT*ZC command* in the local modem to specify the
callback phone number source:
•The local modem (AT*ZCn, where nspecifies a Phonebook entry)
• The remote modem (AT*ZC10). This option does not use the
secondary channel.
3Store a callback telephone number in the device selected in the
previous step, using the AT&Z (Enter Phone Number) command.
4If you selected the remote modem as the callback-number source,
use the AT*ZR command to specify whether supplying the number
is mandatory (AT*ZR1) or optional (AT*ZR0).
With the Mandatory option, the remote modem must supply a
callback number during its initial call, or the local modem
disconnects and does not make a callback.
With the Optional option, the remote modem may establish a call
without supplying a callback number. The local modem does not
disconnect.
5To prevent the local modem from executing an Auto Redial
command, issue the AT*ZD1 command.
To prevent the modem from calling any number except those stored
in the Phonebook, issue the AT*ZD1 command.
*ZC parameter default value is Off (AT*ZC0).

3460 Fast’R
2-3
Configuration/Phone Number Access Restriction
Configuration and phone number access restriction applies to the local
modem. With it enabled, you must enter a correct password before:
• Listing, echoing, or storing Phonebook entries
• Changing configuration options
You do not enter the password to perform these functions:
• Dial a stored Phonebook number
• Answer an incoming call
After storing a password in a modem, enable configuration and phone
number access restriction by issuing the AT*PF command to lock it. A
summary of access security commands follows.
IMPORTANT: Know your password before enabling password
functions. If you lose a password, the only way to regain access to all
modem actions is to re-initialize the modem memory (AT&F). Once you
re-initialize modem memory, you must re-enter Phonebook information
and reconfigure option settings.

3460 Fast’R
2-4
Access Security AT Command Summary
Security Parameters, Factory Default Options
Command Factory Default Option Description
AT*PE AT*PE0 (Disabled) Password protection
AT*PF AT*PF Lock Configuration and Phone
Number password-protection
AT*PN [None] Enter password. Issue AT*PNx,
where x=password.
AT*PW [None] Change password. Issue
AT*PWx/y, where x=old password
and y=new password.
AT*ZC AT*ZC0 (Off) Callback function
AT*ZD AT*ZD0 (Off) Dial Restriction function
AT*ZI [None] Enter Group password
AT*ZR AT*ZR0 (Off) Remote Number Required
AT*ZV AT*ZV0 (Disable) Password Verification

A-1
Appendix A
Specifications
In This Appendix
This appendix describes the physical characteristics, connectors, and
interfaces of:
• The 3460 Fast’R and Fast’R Plus stand-alone modem
• The 3460 Fast’R and Fast’R Plus modem card
• The AccessWay enclosure, backplane, and power supply
• The Vanguard 3460 V.34 DaughterCard modem card
For Vanguard 3460 V.34 Daughtercard specifications not shown here,
refer to the Vanguard documentation.
Physical Characteristics
The stand-alone modem has a single modem in a plastic housing. Units
may be stacked on a shelf or rack. Clips for this purpose are included in
an accessory kit.
Physical Properties
Property Modem Card AccessWay Stand-Alone
Vanguard
Daughter-
card
Height 6.32” 7” 1.8” 0.9”
Width 0.7” 19” 6.8” 2.95”
Depth 8.9” 9.5” 10.2” 8.85”
Weight 1 lb. 20 lb. 2 lb. 2 lb.
Heat Output 5 Watt 105 Watt 6 Watt* 2 Watt
*Includes wall-mount transformer.
1 Watt= 3.4 BTU/Hr.

3460 Fast’R
A-2
Operating Modes
Full-duplex, point-to-point.
Accessway enclosure-card modems, Vanguard 3460 V.34 Daughtercard
modems, and stand-alone units are fully interoperable.
Fax
Fax Data Rates
• ITU-T Rec. T.4 and T.30 Group 3—14.4 KBPS
Fax Standards
EIA 578 Class 1 Fax
EIA 592 Class 2.0 Fax
Fax Modulation Protocols
ITU-T V.17
ITU-T V.27ter
ITU-T V.29
ITU-T V.21