
MOTOROLA LIMITED WARRANTY
25 
manufactured or supplied by Motorola, 
Motorola does not warrant the operation of the 
combination, and Motorola will not honor a 
warranty claim in which the Product is used in 
such a combination and it is determined by 
Motorola there is no fault with the Product. 
Motorola specifically disclaims any 
responsibility for any damaged caused in any 
way by the use of accessories and peripherals 
not manufactured or supplied by Motorola, 
including, but not limited to batteries, chargers 
adaptors, and power supplies.
Motorola does not warrant any installation, 
maintenance, or service that it did not perform. 
SERVICEWORKPERFORMEDBY SERVICE
CENTERS OR OTHERS NOT AUTHORIZED 
BY MOTOROLA TO PERFORM SUCH WORK 
WILL VOID THIS WARRANTY.
III.What this Warranty Does Not Cover
(a)Defects or damage resulting from: use of 
the Products in any manner not normal or 
customary, misuse, accident or neglect such 
as dropping the Products onto hard surfaces, 
contact with water, rain or extreme humidity, 
contact with sand, dirt or the like, contact with 
extreme heat, spills of food or liquid; improper 
testing, operation, maintenance, installation, 
adjustment, or any alteration or modification 
of any kind.
(b)This warranty does not extend to 
accessories, including nickel cadmium 
batteries, battery charger, or holsters, that 
accompany or are used with the Product.
MOTOROLA LIMITED WARRANTY
26 
(c)Physical damage to the surface of the 
Products, including scratches or other 
damage to displays, or other externally 
exposed parts.
(d)Products disassembled or repaired in such 
a manner as to adversely affect performance 
or prevent adequate inspection and testing to 
verify any warranty claim.
(e)Products on which serial numbers or date 
tags have been removed, altered or 
obliterated.
(f) Products on which the board serial 
numbers do not match each other, or on 
which the board or serial numbers do not 
match the housing.
(g)Products with non-conforming or non-
Motorola housings or parts.
(h)Failure of Products due primarily to any 
communication service or signal you may 
subscribe to or use with the Products.
FLAT RATE REPAIR RATES APPLY TO 
PRODUCTS NOT COVERED BY THIS 
WARRANTY.
IV.How to Get Warranty Service
To get warranty service, please call:
1-800-548-9954 USA, 1-800-461-4575 
Canada, 1-800-793-7834 TTY.
You will receive directions on how to mail the 
Products to Motorola. All Products shipped to 
Motorola Service Centers must be shipped 
with freight and insurance prepaid. Along with 
the Products you must include a copy of your 
receipt, bill of sale, or some other comparable 
MOTOROLA LIMITED WARRANTY
27 
proof of purchase, a written description of the 
problem, and, most importantly, your address, 
and telephone number. RETAIN THE 
ORIGINAL OF YOUR PROOF OF 
PURCHASE. Products that are repaired or 
replaced under this warranty will be shipped to 
you at Motorola’s expense for the freight and 
insurance. If additional information is needed, 
please contact Motorola at the address at the 
bottom of this document.
V. General Provisions
THIS IS THE COMPLETE WARRANTY FOR 
THIS PRODUCT BY MOTOROLA AND SETS 
FORTH YOUR EXCLUSIVE REMEDIES. 
THIS WARRANTY IS GIVEN IN LIEU OF ALL 
OTHER EXPRESS WARRANTIES. IMPLIED 
WARRANTIES INCLUDING WITHOUT 
LIMITIATION THE IMPLIED WARRANTIES 
OF MERCHANTABILITY AND FITNESS FOR 
A PARTICULAR PURPOSE, ARE GIVEN 
ONLY IF SPECIFICALLY REQUIRED BY 
APPLICABLE LAW. OTHERWISE, THEY ARE
SPECIFICALLY EXCLUDED. IN NO EVENT 
SHALL MOTOROLA BE LIABLE, WHETHER 
IN CONTACT OR TORT (INCLUDING 
NEGLIGENCE) FOR DAMAGES IN EXCESS 
OF THE PURCHASE PRICE OF THE 
PRODUCT, OR FOR ANY INDIRECT, 
INCIDENTAL, SPECIAL OR 
CONSEQUENTIALDAMAGESOF ANYKIND,
OR LOSS OF REVENUE OR PROFITS, 
LOSS OF BUSINESS, LOSS OF 
INFORMATION OR DATA, OR FINANCIAL 
LOSS ARISING OUT OF OR IN 
MOTOROLA LIMITED WARRANTY
28 
CONNECTINO WITH THE USE OF 
INABILITY TO USE THE PRODUCT, TO THE 
FULL EXTENT THESE DAMAGES MAY BE 
DISCLAIMED BY LAW.
VI. Patent and Software Provisions
Motorola will defend at it own expense, any 
suit brought against you to the extent that it is 
based on a claim that the Products infringe a 
United States patent. Motorola will pay those 
costs and damages finally awarded against yo 
in any such suit which is attributable to any 
such claim. The defense and payments by 
Motorola are conditioned on the following: (a) 
that you will notify Motorola promptly in writing 
any notice of the claim, and (b) that Motorola 
will have sole control of the defense of the suit 
and all negotiations for its settlement or 
compromise, and (c) should the Products 
become, or in Motorola’s opinion be likely to 
become, the subject of a claim of infringement 
of a United States patent, that you will permit 
Motorola, at its option and expense, either: to 
procure for you the right to continue using the 
Products or parts; to replace or modify them 
so that they become non-infringing; or to grant 
you a credit for such Products or parts as 
depreciated and accept their return. The 
depreciation will be an equal amount per year 
over the lifetime of the Products, accessories, 
battery or parts as established by Motorola.
Motorola will have no liability to you with 
respect to any claim of patent infringement 
which is based upon the combination of the