Motorola Moto Z4 User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
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Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
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To use the latest version of this content, go to Settings > Help on your phone.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM and SD cards 2
Copy data from old phone 4
Set up voicemail 6
Set up email 7
Prepare for emergencies 8
Make it yours 9
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Use navigation bar 24
Use quick settings 25
Turn screen off and on 27
Discover useful tools 29
Take screenshots 29
Turn flashlight on and off 30
Control phone with your voice 30
Get directions to a location 31
Use Moto widget 31
Manage how you spend time on your phone 33
Work with text 36
Use onscreen keyboard 36
Cut, copy, paste text 37
Use voice typing 38
Fill in forms automatically 38
Personalize your phone 39
Home screen 39
Change wallpaper 39
Customize your Favorites tray 39
Use widgets, shortcuts, or folders 40
Moto Z4 iii

Remake your home screen with launchers 42
Lock screen 44
Use a screen saver 44
Accessories 45
Transform with Moto Mods™ 45
Use apps 46
Open, close, switch apps 46
View two apps on screen 46
View notifications 47
About preloaded apps 49
Get, delete, manage apps 53
Install or update apps 53
Manage or delete apps 55
Protect against harmful apps 57
Search and browse 59
Search the web 59
Search your phone 61
Browse websites 61
Text messaging 64
About text and multimedia messages 64
Read, send messages 64
Manage, delete messages 67
Change default messaging app 69
Change text message reply to incoming calls 69
Get text messages on your computer 69
Email 71
Read, send, manage emails 71
View email attachments 72
Preview inboxes from home screen 73
Add email signature 73
Control email notifications 73
Calendar app 75
About the calendar 75
Find calendar events 75
Create and manage events 76
Control notifications for calendar events 77
Clock app 78
Set alarms 78
Use timer or stopwatch 79
Set date and time 80
Moto Z4 iv

Moto app 82
About the Moto app 82
Shrink screen for one-handed use 82
Preview notifications when screen sleeps 83
Photos app 85
Share photos and videos 85
Upload photos and videos 85
Contacts, calls, voicemail 87
Contacts 87
Add contacts 87
Edit or delete contacts 88
Star your favorite contacts 89
Sort contacts 89
Share contacts 90
Phone calls 92
Answer calls 92
Make calls 93
During a call 94
Make video calls 95
Make conference calls 96
Turn call waiting on and off 96
Block calls and texts 96
View and delete call history 98
Make emergency call from locked phone 99
Voicemail 100
Use voicemail 100
Music 102
Listen to music 102
Transfer music files 102
Connect a MIDI device 103
Settings 104
Network and internet 104
Connect to Wi‑Fi networks 104
Connect with Wi-Fi Direct 105
Use Airplane mode 105
Control data usage 106
Share your internet connection 107
Connect to VPNs 110
Connected devices 111
Connect with Bluetooth 111
Moto Z4 v

Tap & pay with NFC 112
Share or receive with NFC 113
Transfer files between phone and computer (USB) 114
Cast screen or media to TV 116
Print from your phone 118
About wireless sharing 119
Apps & notifications 122
Change app settings 122
Choose how apps notify you 123
Battery 126
Charge phone 126
Extend battery life 126
Use Battery Saver mode 127
Show battery percentage in status bar 128
Storage 129
About storage options 129
Manage phone storage 129
Manage SD card 130
Find downloaded files 131
Recover recently deleted files 132
Upload music to cloud 132
Upload photos and videos 132
Scan documents and make copies 134
Sound 135
Adjust volumes 135
Set ringtones 136
Enhance sound 137
Silence calls & notifications 138
Stop phone from speaking 141
Silence “Hello Moto” during power up 141
Turn off charging sounds 142
Turn touch sounds on/off 142
Hear other notification sounds 142
Display 143
Adjust screen brightness 143
Use Device theme 143
Adjust colors at night 143
Choose color mode 144
Change screen timeout 144
Stop automatic rotation 145
Change font and display size 145
Accessibility 147
Moto Z4 vi

Visual assistance 147
Hearing assistance 149
Dexterity assistance 150
Use accessibility shortcuts 151
Security & location 153
About security 153
Protect against harmful apps 154
Make sure your phone can be found 154
Lock and unlock phone 156
Set a screen lock 156
Set advanced lock options 157
Unlock with trusted devices 158
Unlock with your face 159
Unlock at trusted places 160
Keep phone unlocked while it's on you 161
Unlock with voice commands 161
Use fingerprint security 162
Change lock screen features 164
Use location services 165
Pin your screen 167
Lock SIM card 168
Accounts 169
Add or remove accounts 169
Change name & info in your Google account 170
Sync apps with your Google account 170
Control what info Google collects 171
System 173
Record your IMEI number 173
Find legal and product information 173
Languages & input 174
Customize the keyboard 174
Use multiple languages 175
Back up phone 176
Users and guests 178
Share your phone 178
Add, modify, remove users 179
Add or delete guest 180
Fix issues 181
Hardware issues 181
Phone is slow or unstable 181
Phone feels warm or hot 181
Moto Z4 vii

Phone won't turn on 182
Phone restarts or crashes 182
Screen is frozen or won't respond 183
Screen displays wrong colors 183
SD card issues 184
Call and SIM issues 186
Troubleshoot issues with calls 186
Can't make calls 186
Can't answer or phone doesn't ring 187
Issues during calls 188
Battery issues 191
Charging issues 191
Battery drains too fast 191
Bluetooth, Wi-Fi, USB issues 193
Bluetooth issues 193
Wi-Fi issues 195
Can't transfer files or connect to computer 196
Account and sign-in issues 198
Forgot unlock code 198
Can't sign in to Google 198
Account sync issues 198
App issues 200
App or widget issues 200
Camera issues 201
Messaging issues 202
Gmail issues 204
Play Store issues 204
Maintenance procedures 205
Update Android software 205
Reset Wi-Fi, cellular data, and Bluetooth 205
Reset phone 206
Get more help 208
Moto Z4 viii

About your hardware
Hardware diagram
1. Speaker grill
2. Microphone
3. Front camera
4. Earpiece
5. Tray for SIM and SD card
6. Volume up/down buttons
7. Power button
8. Fingerprint sensor
Set up phone 1

1. Time-of-flight sensor for measuring distance to improve photos
2. Back camera
3. LED flash
4. Connector for Moto Mods
5. USB-C port to charge phone, transfer files, and share data connection with tethered devices
6. Headset jack
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert or remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 2 TB (when available).
A Class 2, 4, or 6 card is sufficient.
Set up phone 2