Motorola V120 User manual


User's Guide
DIGITAL WIRELESS TELEPHONE
series

1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola V Series 120c wireless phone to keep you
connected with ease.
Power Key
Turn the phone
on and off.
Display
Headset Jack
Insert headset
accessory for
hands-free use.
Volume Keys
Adjust earpiece
and ringer volume.
End Key
End phone calls,
exit menu system.
Left Soft Key
Perform functions
identified by left
display prompt.
Earpiece
Menu Key
Voice Key
Record and activate
voice notes,
phonebook and
shortcut names.
Right Soft Key
Perform functions
identified by right
display prompt.
Scroll Keys
Move through
menus and lists.
Send Key
Send and answer
calls, view recent
dialed calls list.
Accessory Connector Port
Insert charger, FM Stereo Radio
Headset, and phone accessories.
Microphone

2
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
Manual number:
6809436A16-A
Cover number: 8988485L07-O

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3
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Phonebook
• Quick Dial
• Radio
• Messages
• Voicemail
• Text Msgs
• Browser Alerts
• Quick Notes
• Outbox
• Drafts
• Shortcuts
• Voice Notes
• Browser
• Settings
(see next page)
Note: This is the standard phone menu
layout. You or your service provider may
have changed the menu layout or
changed some feature names. Not all
features may be available for all users.
For example, the Radio feature on the
main menu (left) is displayed only when
the optional FM Stereo Radio Headset
accessory is plugged into the accessory
connector port on your phone (see
phone illustration, page 1).
For a description of the standard menu
features, see pages 47 to 58.
Shortcuts
Change display zoom:
Press M , then
press and hold M
Lock/unlock keypad:
Press M *
Display my phone number:
Press M #
Dial voicemail number:
Press and hold 1
Go to dialed calls list:
Press N
Exit menu system:
Press O

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4
Settings Menu
• Ring Styles
• Style
•
Style Detail
• My Tones
• Phone Status
• My Tel. Number
• Battery Meter
• Other Information
• Connection
• Incoming Call
• In-Call Setup
• In-Call Timer
• Answer Options
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Restrict Calls
• New Passwords
• Other Settings
• Personalize
• Main Menu
• Keys
• Greeting
• Banner
• Quick Dial
• Initial Setup
• Time and Date
• Auto PIN Dial
• Auto Redial
• Backlight
• Zoom
• Scroll
• Animation
• Language
• Contrast
• DTMF
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset

5
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety and General Information . . . . . . . . . . . . . . . . . . . 10
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 21
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 25
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Sending and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . 28
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . 29
Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Dialing With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . 31
Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . 31
Using Features While On a Call . . . . . . . . . . . . . . . . . . . . 34
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents
6
Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . 35
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering Feature Information . . . . . . . . . . . . . . . . . . . . . . 38
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 44
Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . 47
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Fields in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 59
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 60
Recording a Voice Name For a Phonebook Entry . . . . . . . . 62
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 63
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . . 65
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Sending and Receiving Calls With the Radio On . . . . . . . . 66
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . 68
Receiving a New Voicemail Message . . . . . . . . . . . . . . . . 68
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . . 69
Turning Off the Voice Message Waiting Indicator . . . . . . . 69
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . 70

7
Contents
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . . 71
Reading, Locking, or Deleting a Text Message . . . . . . . . . . 72
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . . 75
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . . 80
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . . 81
Adjusting Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . . 89
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Assigning a New Code or Password . . . . . . . . . . . . . . . . . 90
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . 90
Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . . 92
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . 97
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . 98
Additional Health and Safety Information . . . . . . . . . 101
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 118
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . 127

8
About This Guide
UsingYour Phone’s Features
This user guide introduces you to the many features in your
Motorola V phone. A reference guide for your phone is also
available that explains the phone’s features in more detail. To
obtain a copy of the reference guide or another copy of this user
guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals (United States)
http://www.motorola.ca/manuals (Canada)
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
Navigating To a Menu Feature
You can access many of your phone’s features through the menu
system.This guide shows you how to navigate to a specific menu
feature as follows:
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M , scroll to
and select Recent Calls , then scroll to and select Dialed Calls
to view the dialed calls list.
Find the Feature M > Recent Calls
> Dialed Calls

9
About This Guide
Optional Features
Features marked with this label are optional network
and/or subscription-dependent features. These
features may not be offered by all service providers in
all geographical areas. Contact your service provider
for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.

10
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING YOUR
PHONE.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON,
it receives and transmits radio frequency (RF) energy. The phone
operates in the frequency range of 824 MHz to 849 MHz in
analog and digital mode and 1851.25 MHz to 1908.75 MHz in
digital mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits. The output power level typically may vary over a range
from 0.05 watts to 0.44 watts in analog mode and 0.0 watts to
0.24 watts in digital mode.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications Commission, Code
of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992

11
Safety and General Information
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human
Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate FCC
regulations.

Safety and General Information
12
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting,
always place the phone in a Motorola-supplied or approved
clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may
exceed FCC/Health Canada RF exposure guidelines. If you do
not use a body-worn accessory, and are not holding the
phone in the normal use position at the ear, ensure the
phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.motorola.com .

13
Safety and General Information
Electromagnetic Interference/
Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be
maintained between a handheld wireless phone and a
pacemaker. These recommendations are consistent with the
independent research by, and recommendations of, the United
States Food and Drug Administration.

Safety and General Information
14
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:

15
Safety and General Information
• give full attention to driving and to the road.
• use hands-free operation, if available.
• pull off the road and park before making or answering a
call if driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If
a portable phone is placed in the air bag deployment area and
the air bag inflates, the phone may be propelled with great force
and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless the phone is a model specifically
identified as being “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
Note: The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats,
fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.

Safety and General Information
16
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio.” Obey
all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
ITC01-076

17
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped with a
battery and a charger. Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Installing the Battery
Before you can use your phone, you need to install and charge
the battery.
Your phone is designed to be used only with Motorola
Original batteries and accessories.We recommend that
you store batteries in their protective cases when not
in use.
Do This
1 Remove the battery from its protective clear plastic case.
2 If the phone’s battery door
is already in place, lightly
slide down the battery
door release latch and lift
the battery door off of the
phone.
Release
latch

Getting Started
18
Charging the Battery
Before you can use your phone, you need to install and charge
the battery.
3 Insert the battery, printed
arrows first, into the
battery compartment and
push down.
4 Replace the battery door.
Do This
1 Plug the travel charger
into your phone with the
release tab facing up.
2 Plug the other end of the travel charger into the
appropriate electrical outlet.
3 When your phone indicates that the battery is fully
charged, press the release tab and remove the travel
charger.
Do This