Motorola APX MOBILE O9 CONTROL HEAD User manual

APX MOBILE O9
CONTROL HEAD USER
GUIDE
APX TWO-WAY RADIOS
APX 7500, APX 8500
*68007024014*
68007024014-GK
DECEMBER 2019
© 2019 Motorola Solutions, Inc. All rights reserved

Contents
Declaration of Conformity........................................................................................ 11
Important Safety Information................................................................................... 12
Notice to Users (FCC and Industry Canada)...........................................................13
Software Version.......................................................................................................14
Computer Software Copyrights............................................................................... 15
Documentation Copyrights...................................................................................... 16
Disclaimer.................................................................................................................. 17
Read Me First.............................................................................................................18
Notations Used in This Manual....................................................................................................18
Radio Maintenance......................................................................................................................18
Radio Care........................................................................................................................18
Cleaning the External Surface of the Radio........................................................... 19
Additional Performance Enhancement........................................................................................ 20
ASTRO 25 Enhanced Data...............................................................................................20
Dynamic System Resilience (DSR).................................................................................. 20
CrossTalk Prevention........................................................................................................20
Encrypted Integrated Data (EID).......................................................................................20
SecureNet......................................................................................................................... 20
Over-the-Air Rekeying...................................................................................................... 20
P25 Digital Vehicular Repeater System (DVRS).............................................................. 20
Conventional Talkgroup and Radio Scan Enhancements................................................ 21
What Your Dealer/System Administrator Can Tell You............................................................... 21
Preparing Your Radio for Use..................................................................................22
Turning On the Radio ................................................................................................................. 22
Adjusting the Volume...................................................................................................................22
Adjusting the Display Backlight....................................................................................................23
Validating Compatibility During Power Up................................................................................... 23
Radio Controls...........................................................................................................24
Control Head and Microphone.....................................................................................................24
Programmable Features.............................................................................................................. 25
Assignable Radio Functions............................................................................................. 25
Assignable Settings or Utility Functions............................................................................27
Accessing the Preprogrammed Functions...................................................................................27
Menu Select Buttons.........................................................................................................27
Home Button..................................................................................................................... 27
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4-Way Navigation Button.................................................................................................. 27
Data Feature Button..........................................................................................................28
Using the Mode Knob....................................................................................................... 28
Top Programmable Buttons.............................................................................................. 28
Keypad.........................................................................................................................................28
Keypad Characters – Uppercase Mode............................................................................28
Keypad Characters – Lowercase Mode............................................................................29
Keypad Characters – Numeric Mode................................................................................30
Keypad Characters – Hexadecimal Mode........................................................................ 31
Push-To-Talk (PTT) Button..........................................................................................................31
Status Indicators....................................................................................................... 33
Status Icons................................................................................................................................. 33
Text Messaging Service (TMS) Indicators...................................................................................35
TMS Status Icons..............................................................................................................35
TMS Menu Options........................................................................................................... 36
Call Type Icons............................................................................................................................ 37
LED Indicator............................................................................................................................... 37
Intelligent Lighting Indicators....................................................................................................... 38
Alert Tones ................................................................................................................................. 39
Phone Call Displays and Alerts................................................................................................... 40
General Radio Operation..........................................................................................42
1.1 Selecting a Zone....................................................................................................................42
1.2 Selecting a Radio Channel.................................................................................................... 42
1.3 Selecting a Channel by using Channel Search Button.......................................................... 43
1.4 Mode Select Feature............................................................................................................. 43
1.4.1 Saving a Zone and a Channel to a Softkey............................................................. 43
1.4.2 Saving a Zone and a Channel to a Button............................................................... 44
1.5 Receiving and Responding to a Radio Call........................................................................... 44
1.5.1 Receiving and Responding to a Talkgroup Call.......................................................44
1.5.2 Receiving and Responding to a Private Call (Trunking Only)..................................45
1.5.3 Receiving and Responding to a Telephone Call (Trunking Only)............................ 45
1.6 Methods to Make a Radio Call...............................................................................................46
1.6.1 Making a Talkgroup Call ......................................................................................... 46
1.6.2 Making a Private Call (Trunking Only)..................................................................... 47
1.6.3 Making an Enhanced Private Call (Trunking Only).................................................. 47
1.6.4 Making a Telephone Call (Trunking Only)............................................................... 48
1.7 Switching Between Repeater or Direct Operation Button......................................................49
1.8 Monitor Feature..................................................................................................................... 49
1.8.1 Monitoring a Channel...............................................................................................49
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1.8.2 Monitoring Conventional Mode................................................................................ 50
Advanced Features................................................................................................... 51
2.1 ViQi........................................................................................................................................ 51
2.1.1 Using ViQi Virtual Partner........................................................................................ 52
2.2 Advanced Call Features........................................................................................................ 52
2.2.1 Calling a Phone Not in the List.................................................................................52
2.2.2 Selective Call (ASTRO Conventional Only)............................................................. 52
2.2.2.1 Receiving a Selective Call..........................................................................52
2.2.2.2 Making a Selective Call..............................................................................53
2.2.3 Talkgroup Call Feature (Conventional Operation Only)...........................................53
2.2.3.1 Selecting a Talkgroup................................................................................ 54
2.2.4 Sending a Status Call.............................................................................................. 54
2.2.5 Making a Priority Dispatch Calls.............................................................................. 55
2.2.6 Dynamic Regrouping (Trunking Only)......................................................................55
2.2.6.1 Requesting a Reprogram (Trunking Only)................................................. 55
2.2.6.2 Classification of Regrouped Radios........................................................... 56
2.2.7 Dynamic Zone Programming (DZP).........................................................................56
2.2.7.1 Entering the Dynamic Zone to Select a Dynamic Channel........................ 56
2.2.7.2 Saving a Channel in the Dynamic Zone from List Selection...................... 57
2.2.7.3 Deleting a Channel in the Dynamic Zone...................................................57
2.3 Contacts.................................................................................................................................57
2.3.1 Making a Private Call from Contacts........................................................................58
2.3.2 Adding a New Contact Entry....................................................................................59
2.3.3 Deleting a Contact Entry.......................................................................................... 59
2.3.4 Adding a Contact to a Call List.................................................................................60
2.3.5 Removing a Contact from a Call List....................................................................... 60
2.3.6 Methods of Contact Editing in a Call List................................................................. 61
2.3.6.1 Editing an Entry Alias................................................................................. 61
2.3.6.2 Editing as Entry ID..................................................................................... 61
2.3.6.3 Editing a Call Type..................................................................................... 62
2.3.7 Viewing Details of a Contact.................................................................................... 62
2.4 Scan Lists.............................................................................................................................. 62
2.4.1 Intelligent Priority Scan............................................................................................ 63
2.4.2 Viewing a Scan List..................................................................................................63
2.4.3 Editing the Scan List................................................................................................ 63
2.4.4 Changing the Scan List Status.................................................................................64
2.4.5 Viewing and Changing the Priority Status................................................................64
2.5 Scan.......................................................................................................................................65
2.5.1 Turning Scan On or Off............................................................................................65
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2.5.2 Transmitting While the Scan is On...........................................................................65
2.5.2.1 Transmitting Using Radio Programmed for Talkback Scan....................... 65
2.5.2.2 Transmitting Using Radio Programmed for Non-Talkback Scan............... 66
2.5.3 Making a Dynamic Priority Change (Conventional Scan Only)................................66
2.5.4 Deleting a Nuisance Channel.................................................................................. 66
2.5.5 Restoring a Nuisance Channel................................................................................ 67
2.5.6 Using the Hang Up Box (HUB)................................................................................ 67
2.6 Call Alert Paging.................................................................................................................... 67
2.6.1 Receiving a Call Alert Page..................................................................................... 67
2.6.2 Sending a Call Alert Page........................................................................................68
2.7 Quick Call II (ASTRO P25 Digital Trunking and Conventional) ............................................ 69
2.7.1 Initiating a Quick Call II Transmission......................................................................69
2.8 Emergency Operation............................................................................................................69
2.8.1 Exiting Emergency................................................................................................... 70
2.8.2 Exiting Emergency as Supervisor (Trunking Only).................................................. 70
2.8.3 Sending an Emergency Alarm................................................................................. 70
2.8.4 Sending an Emergency Call (Trunking Only)...........................................................71
2.8.5 Sending An Emergency Call With Hot Mic (Trunking Only).....................................71
2.8.6 Sending an Emergency Alarm with Emergency Call............................................... 72
2.8.7 Sending An Emergency Alarm and Call with Hot Mic.............................................. 73
2.8.8 Sending a Silent Emergency Alarm......................................................................... 73
2.8.9 Special Considerations for Emergencies................................................................. 74
2.8.10 Emergency Keep-Alive.......................................................................................... 74
2.8.11 Impact Detection.................................................................................................... 74
2.8.11.1 Detecting Impact...................................................................................... 75
2.8.11.2 Post-Alert Timer....................................................................................... 75
2.8.11.3 Triggering Emergency..............................................................................75
2.8.11.4 Exiting Impact Detected Condition........................................................... 76
2.8.11.5 Re-Initiating Impact Detection Sequence.................................................76
2.9 Automatic Registration Service (ARS)...................................................................................76
2.9.1 Viewing the Channel which supports ARS Mode.....................................................76
2.9.2 User Login Feature.................................................................................................. 76
2.9.2.1 Logging In as a User.................................................................................. 77
2.9.2.2 Logging Out................................................................................................77
2.10 Text Messaging Service (TMS)........................................................................................... 78
2.10.1 Accessing the Messaging Features....................................................................... 78
2.10.2 Composing and Sending a New Text Message.....................................................79
2.10.3 Sending a Quick Text Message............................................................................. 80
2.10.4 Priority Status and Request Reply of a New Text Message.................................. 81
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2.10.4.1 Appending a Priority Status to a Text Message....................................... 81
2.10.4.2 Removing a Priority Status from a Text Message....................................81
2.10.4.3 Appending a Request Reply to a Text Message......................................81
2.10.4.4 Removing a Request Reply from a Text Message...................................82
2.10.4.5 Appending a Priority Status and a Reply Request to a Text Message.... 82
2.10.4.6 Removing a Priority Status and a Reply Request from a Text
Message............................................................................................................82
2.10.4.7 Receiving a Text Message.......................................................................83
2.10.4.8 Viewing a Text Message from the Inbox.................................................. 83
2.10.4.9 Replying to a Received Text Message.....................................................84
2.10.4.10 Accessing the Drafts Folder................................................................... 84
2.10.4.11 Sent Text Messages.............................................................................. 85
2.10.4.12 Deleting a Text Message....................................................................... 86
2.10.4.13 Deleting All Text Messages....................................................................86
2.11 Secure Operations...............................................................................................................86
2.11.1 Enabling Secure Transmission.............................................................................. 87
2.11.2 Clearing the Secure Transmission.........................................................................87
2.11.3 Managing Encryption............................................................................................. 87
2.11.3.1 Loading Encryption Keys......................................................................... 87
2.11.3.2 Multikey Feature.......................................................................................88
2.11.3.3 Selecting Encryption Keys....................................................................... 88
2.11.3.4 Selecting Keysets.....................................................................................88
2.11.3.5 Erasing Encryption Keys.......................................................................... 89
2.11.3.6 Requesting an Over-the-Air Rekey.......................................................... 90
2.11.3.7 MDC Over-the-Air Rekeying Page (Conventional Only).......................... 90
2.11.3.8 Infinite UKEK Retention........................................................................... 90
2.11.3.9 Hear Clear................................................................................................90
2.12 Radio Lock...........................................................................................................................91
2.12.1 Enabling or Disabling Radio Lock (Secure Radios Only).......................................91
2.12.2 Changing the Radio Lock Password......................................................................91
2.12.3 Changing the Tactical Inhibit Password.................................................................92
2.13 Radio Stun and Kill.............................................................................................................. 93
2.13.1 Radio Stun............................................................................................................. 93
2.13.1.1 Using Radio Stun..................................................................................... 93
2.13.2 Radio Kill................................................................................................................93
2.13.2.1 Using Remote Kill to Kill Another Radio...................................................94
2.13.2.2 Using Direct Kill to Kill Your Own Radio...................................................94
2.14 Radio Inhibit.........................................................................................................................94
2.15 Global Positioning System/Global Navigation Satellite System...........................................95
2.15.1 GPS Operation.......................................................................................................95
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2.15.2 GPS Performance Enhancement...........................................................................95
2.15.3 The Outdoor Location Feature (Using GPS)..........................................................96
2.15.4 Location Format..................................................................................................... 96
2.15.5 Accessing the Outdoor Location Feature...............................................................96
2.15.6 Turning Off GPS.................................................................................................... 97
2.15.7 Saving a Waypoint................................................................................................. 98
2.15.8 Viewing a Saved Waypoint.................................................................................... 98
2.15.9 Editing the Alias of a Waypoint.............................................................................. 99
2.15.10 Editing the Coordinates of a Waypoint.................................................................99
2.15.11 Deleting a Single Saved Waypoint.....................................................................100
2.15.12 Deleting All Saved Waypoints............................................................................100
2.15.13 Measuring the Distance and Bearing from a Saved Waypoint.......................... 101
2.15.14 Location Feature in Emergency Mode............................................................... 101
2.15.15 Peer-Location on the Display (ASTRO Conventional only)............................... 101
2.16 Geofence (ASTRO 25 Trunking System).......................................................................... 102
2.16.1 Entering the Geofence Area................................................................................ 102
2.16.2 Mission Critical Geofence.................................................................................... 103
2.16.3 Entering Mission Critical Geofence......................................................................103
2.16.4 Exiting Mission Critical Geofence........................................................................ 104
2.17 Trunking System Controls................................................................................................. 104
2.17.1 Operating in Failsoft System................................................................................104
2.17.2 Out-of-Range Radio.............................................................................................104
2.17.3 SmartConnect...................................................................................................... 105
2.17.4 SmartZone........................................................................................................... 105
2.17.5 Site Trunking Feature.......................................................................................... 105
2.17.6 Locking and Unlocking a Site...............................................................................105
2.17.7 Site Display and Search Button........................................................................... 106
2.17.7.1 Viewing the Current Site........................................................................ 106
2.17.7.2 Changing the Current Site......................................................................106
2.17.8 Trunked Announcement.......................................................................................106
2.17.8.1 Initiating an Announcement....................................................................107
2.18 Ignition Switch Options...................................................................................................... 107
2.18.1 Blank.................................................................................................................... 107
2.18.2 Tx Inhibit.............................................................................................................. 107
2.18.3 PTT Tx Inhibit.......................................................................................................107
2.18.4 Required.............................................................................................................. 108
2.18.5 Soft Power Off......................................................................................................108
2.18.6 Ignition Only Power Up........................................................................................ 108
2.18.7 Using Emergency Power Up................................................................................108
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2.18.8 Auto Power Off Timer.......................................................................................... 108
2.19 Voice Announcement ........................................................................................................109
2.20 Site Selectable Alerts (ASTRO 25)....................................................................................109
2.20.1 Sending SSA Notification to Single Site...............................................................110
2.20.2 Sending SSA Notification to Single Site by Manual Entry....................................110
2.20.3 Sending SSA Notification to All Sites...................................................................111
2.20.4 Sending SSA Notification to All Available Sites................................................... 111
2.20.5 Stopping SSA Notification of a Single Site...........................................................112
2.20.6 Stopping SSA Notification of a Single Site by Manual Entry................................112
2.20.7 Stopping SSA Notification of All Sites..................................................................113
2.20.8 Stopping SSA Notification of All Available Sites.................................................. 114
2.21 Channel Change on Off Hook on All Channels................................................................. 114
2.22 Low Voltage Threshold Warning........................................................................................115
2.23 Wi-Fi.................................................................................................................................. 115
2.23.1 Turning Wi-Fi On or Off........................................................................................115
2.23.2 Selecting WiFi Network........................................................................................116
2.23.3 Checking the Wi-Fi Configuration and Status of the Radio..................................116
2.24 Utilities............................................................................................................................... 117
2.24.1 Viewing Recent Calls........................................................................................... 117
2.24.2 Selecting the Power Level................................................................................... 117
2.24.3 Selecting a Radio Profile......................................................................................118
2.24.4 Toggling the Day or Night Display Mode............................................................. 119
2.24.5 Selecting the Stealth Mode.................................................................................. 119
2.24.6 Controlling the Display Backlight......................................................................... 119
2.24.7 Turning the Keypad Tones On or Off...................................................................119
2.24.8 Turning Voice Mute On or Off.............................................................................. 120
2.24.9 Using the Time-Out Timer....................................................................................120
2.24.10 Using Conventional Squelch Operation Features..............................................120
2.24.10.1 Analog Options.....................................................................................121
2.24.10.2 Digital Options......................................................................................121
2.24.11 Using the PL Defeat Feature............................................................................. 121
2.24.12 Digital PTT ID Support....................................................................................... 121
2.24.13 Smart PTT (Conventional Only).........................................................................122
2.24.13.1 Quick-Key Override..............................................................................122
2.24.14 Transmit Inhibit.................................................................................................. 122
2.24.14.1 Enabling Transmit Inhibition.................................................................123
2.24.14.2 Disabling Transmit Inhibition................................................................ 123
2.24.15 Instant Recall..................................................................................................... 123
2.24.15.1 Saving and Playback Calls...................................................................123
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2.24.16 General Radio Information.................................................................................125
2.24.16.1 Accessing the Radio Information......................................................... 125
2.24.16.2 Viewing the IP Information................................................................... 126
2.24.16.3 Viewing the Control Assignments........................................................ 126
2.24.17 Using the Directional Buttons.............................................................................127
2.24.18 Using the Siren Control Keypad.........................................................................127
2.24.19 Using the Manual Siren Button for Manual Siren Tone......................................128
2.24.20 Using the Manual Siren Button as Siren Types Selector................................... 128
2.24.21 Using the Public Address Button....................................................................... 128
2.24.22 Using the Response Selector............................................................................ 129
2.24.23 Universal Relay Controller................................................................................. 129
2.24.24 External Alarms (Horn and Lights).....................................................................129
2.24.24.1 Using Non-Permanent Horn and Lights............................................... 130
2.24.24.2 Using Permanent Horn and Lights....................................................... 130
2.24.24.3 Changing the Selected Alarms.............................................................130
2.24.25 Programmable Button Configurations for Gun Lock.......................................... 130
2.24.25.1 Unlocking a Single Gun Lock............................................................... 131
2.24.25.2 Unlocking All Gun Locks...................................................................... 131
2.24.26 Action Consolidation Mode................................................................................ 131
2.24.26.1 Activating the Action Consolidation Activities.......................................132
2.24.26.2 Deactivating the Action Consolidation Activities.................................. 132
2.24.27 Front Panel Programming..................................................................................133
2.24.27.1 Entering the Front Panel Programming Mode......................................133
2.24.27.2 Editing FPP Mode Parameters.............................................................134
Accessories............................................................................................................. 135
Maritime Radio Use in the VHF Frequency Range...............................................136
4.1 Special Channel Assignments............................................................................................. 136
4.1.1 Emergency Channel.............................................................................................. 136
4.1.2 Non-Commercial Call Channel.............................................................................. 136
4.2 Operating Frequency Requirements....................................................................................136
4.3 Declaration of Compliance for the Use of Distress and Safety Frequencies....................... 139
4.4 Technical Parameters for Interfacing External Data Sources..............................................139
Glossary...................................................................................................................140
Limited Warranty.....................................................................................................145
6.1 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS............................................. 145
6.2 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:......................................... 145
6.3 II. GENERAL PROVISIONS:............................................................................................... 146
6.4 III. STATE LAW RIGHTS:....................................................................................................146
6.5 IV. HOW TO GET WARRANTY SERVICE:.........................................................................146
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6.6 V. WHAT THIS WARRANTY DOES NOT COVER:............................................................ 146
6.7 VI. PATENT AND SOFTWARE PROVISIONS:...................................................................147
6.8 VII. GOVERNING LAW:.......................................................................................................148
6.9 VIII. For Australia Only.........................................................................................................148
6.10 SERVICE........................................................................................................................... 148
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