Moxa Technologies WAC-2004 Series User manual

WAC-2004 User’s Manual
Edition 5.0, September 2017
www.moxa.com/product
© 2017 Moxa Inc. All rights reserved.

WAC-2004 User’s Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance with
the terms of that agreement.
Copyright Notice
© 2017 Moxa Inc. All rights reserved.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of
Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited
to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to the
products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility for
its use, or for any infringements on the rights of third parties that may result from its use.
This product might include unintentional technical or typographical errors. Changes are periodically made to the
information herein to correct such errors, and these changes are incorporated into new editions of the publication.
Technical Support Contact Information
www.moxa.com/support
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icas
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-free: 1-888-669-2872
Tel:
[phone]
Fax:
[phone]
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-free: 800-820-5036
Tel:
[phone]
Fax:
[phone]
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-Pacific
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Table of Contents
1. Introduction...................................................................................................................................... 1-1
Overview...........................................................................................................................................1-2
Package Checklist...............................................................................................................................1-2
Product Features ................................................................................................................................1-2
Product Specifications .........................................................................................................................1-3
Interface Specifications .......................................................................................................................1-4
LED Indicators ............................................................................................................................1-4
Power Reset Button .....................................................................................................................1-5
Gigabit Ethernet Port Connection...................................................................................................1-5
Serial Console Connection ............................................................................................................1-6
Power Socket..............................................................................................................................1-6
Beeper.......................................................................................................................................1-6
2. Getting Started.................................................................................................................................. 2-1
Using Web Console to Access the WAC-2004..........................................................................................2-2
Using Telnet Console to Access the WAC-2004 .......................................................................................2-3
Using Serial Console to Access the WAC-2004........................................................................................2-4
3. Web Console Configuration ............................................................................................................... 3-1
Function Map .....................................................................................................................................3-2
Overview...........................................................................................................................................3-3
Basic Settings ....................................................................................................................................3-3
System Info Settings ...................................................................................................................3-3
Network Settings.........................................................................................................................3-4
Time Settings .............................................................................................................................3-5
Controller Settings..............................................................................................................................3-6
Basic WAC Settings .....................................................................................................................3-6
WAC Security Settings .................................................................................................................3-8
Mobile IP Settings .......................................................................................................................3-9
Advanced Settings............................................................................................................................3-10
SNMP Agent.............................................................................................................................. 3-10
Auto Warning Settings.......................................................................................................................3-12
System Log ..............................................................................................................................3-12
Syslog .....................................................................................................................................3-13
E-mail......................................................................................................................................3-14
Trap ........................................................................................................................................3-15
Status ............................................................................................................................................. 3-17
System Log ..............................................................................................................................3-17
Power Status ............................................................................................................................ 3-17
Managed Device List..................................................................................................................3-17
Mobile IP Status........................................................................................................................3-18
LAN Status ............................................................................................................................... 3-18
Maintenance ....................................................................................................................................3-19
Console Settings .......................................................................................................................3-19
Ping.........................................................................................................................................3-19
Firmware Upgrade.....................................................................................................................3-20
Config Import Export .................................................................................................................3-20
MIB Export ...............................................................................................................................3-21
Load Factory Default..................................................................................................................3-21
Username/Password ..................................................................................................................3-22
Locate Device ...........................................................................................................................3-22
Save Configuration ...........................................................................................................................3-23
Restart............................................................................................................................................3-24
Logout.............................................................................................................................................3-24
4. Software Installation and Configuration ........................................................................................... 4-1
Overview...........................................................................................................................................4-2
AWK Search Utility..............................................................................................................................4-2
Installing AWK Search Utility ........................................................................................................4-2
Configuring AWK Search Utility .....................................................................................................4-4
A. References........................................................................................................................................ A-1
Roaming Domain................................................................................................................................A-2
B. Supporting Information .................................................................................................................... B-1
About This User’s Manual.....................................................................................................................B-2
DoC (Declaration of Conformity)...........................................................................................................B-2
Federal Communication Commission Interference Statement............................................................B-2

1
1. Introduction
The WAC-2004 is Moxa’s high-end Wireless Access Controller that incorporates with the AWK-RTG (Rail Train
to Ground) series and is designed specifically for Railway applications. The WAC-2004 supports not only
single-subnet roaming (Layer 2), it also allows roaming between multiple subnets (Layer 3) with Mobile IP
technology.
The following topics are covered in this chapter:

Overview

Package Checklist

Product Features

Product Specifications

Interface Specifications
LED Indicators
Power Reset Button
Gigabit Ethernet Port Connection
Serial Console Connection
Power Socket
Beeper

WAC-2004 Introduction
1-2
Overview
The goal of zero-latency roaming is to allow clients to seamlessly maintain their communications as they move
from one access point to another. The advanced Moxa Wireless Access Controller, WAC-2004, together with
controller-based Turbo Roaming technology, enables millisecond-level roaming over multiple IP subnets.
The advanced roaming algorithm, along with Mobile IP technology, allows wireless clients to roam between APs
in different IP subnets within milliseconds while upholding stringent security in extremely demanding
environments. The WAC-2004 is rated to operate at temperatures of 0 to 50°C and is rugged enough for on-site
installation in any harsh industrial environment.
Package Checklist
The WAC-2004 series wireless access controller is shipped with the following items. If any of these items are
missing or damaged, please contact your customer service representative.
•WAC-2004 series wireless controller
•1 AC power cord (C13 type, US or EU)
•1 serial console cable (DB9 type, female-to-female)
•4 RJ45 connector protective caps
•Rackmount kit
•Quick installation guide (printed)
•Warranty card
NOTE
Depending
on the country code, US or EU AC power cords come standard with each WAC-2004 package.
For other AC power cord
s, please order separately.
Product Features
Advanced Turbo Roaming Support
•Layer-3 Mobile IP tunneling roaming (Controller + HA)
•Millisecond level L2 and L3 handover
•Wireless security support:
WPA/WPA2-Personal/Enterprise
EAP methods: TLS, TTLS, PEAP
•Less-than-50 ms inter-controller handover
•Less-than-500 ms controller backup recovery
•WAC-Centralized CCoA assignment
•Inter-WAC security setting
Value-added Networking Functions
•Support up to 500 APs
•Ethernet port-binding for Ethernet redundancy
•450 Mbps of total tunneling bandwidth
•1+1 WAC/HA hot swap redundancy
•Configuration back-up with ABC-01

WAC-2004 Introduction
1-3
Useful Utilities and Remote Configuration
•RS-232/Telnet console management
•Web Console (HTTP/HTTPS) management
•Firmware upgrade from TFTP, Web Console, and utility
•Supports SNMP
•Configuration backup and reset
Industrial-grade Design
•Rackmount fanless design
•Redundant power
Product Specifications
WLAN Interface
Standards:
IEEE 802.11i for Wireless Security
IEEE 802.3 for 10Base
T
IEEE 802.3u for 100BaseT(X)
IEEE 802.3ab for 1000BaseT
Security:
WPA /WPA2
-Personal and Enterprise (IEEE 802.1X/RADIUS, TKIP, and AES)
Supported Models:
AWK
-RTG series
Customized versions of AWK series
Interface
LAN Port:
10/100/1000BaseT(X), auto negotiation speed (RJ45-type)
• P1: communication port for
WAC/HA
• P2
-4: reserved
Console:
RS-232 (DB9-type, male)
• Serial signals: TxD, RxD, DTR, DSR, RTS, CTS, DCD, GND
LED Indicators:
PWR1, PWR2, FAULT, STATE, 100M x 4, 1000M x 4
Wireless Access Control
AP Support:
AWK-RTG series
WAC Failover:
1-on-1 hot backup
Roaming Support:
single/multi-channel roaming (up to 3 channels), inter-controller roaming
Handover Time:
millisecond-level with wireless security
Mobile IP Tunneling
Tunneling:
home agent to mobile node
Tunneling Capacity:
up to 450 Mbps
CoA Assignment:
WAC-based management
HA failover:
1-to-1 hot backup
Management
Device Management:
Web console, Telnet, and SSH access
Remote Management:
External management utility and SNMP support
Network Monitoring:
AWK AP/Client connection status monitoring
Physical Characteristics
Housing:
SECC sheet metal (1 mm)
Weight:
5.48 kg
Dimensions:
325 x 440 x 44 mm (12.80 x 17.32 x 1.73 in) (without rackmount ears)
Installation:
Standard 19-inch rackmounting

WAC-2004 Introduction
1-4
Environmental Limits
Operating Temperature:
0 to 50°C
Storage Temperature:
-40 to 85°C (-40 to 185°F)
Ambient Relative Humidity:
5 to 95% (non-condensing)
Power Requirements
Input Voltage:
100 to 240 VAC/VDC auto-ranging, 47 to 63 Hz, redundant dual AC power inputs
Power Consumption: 80 W
Standards and Certifications
Safety:
UL 60950-1
EMC:
EN 55032 Class A, EN 61000-3-2, EN 61000-3-3, EN 55024, FCC Part 15 Subpart B Class A
Green
Product: RoHS, CRoHS, WEEE
Reliability
MTBF (mean time between failures): 383,478 hrs
Warranty
Warranty Period:
3 years
Details:
www.moxa.com/warranty
ATTENTION
The WAC
-2004 is NOT designed for use by the general public. A well-trained technician is required to safely
deploy the WAC
-2004.
Interface Specifications
This section provides detailed introduction on the WAC-2004 interfaces.
LED Indicators
The LEDs on the front panel of the WAC-2004 provide quick and easy means of determining the current
operational status and wireless settings.
LED Color State Description
PWR1 Green On Power is being supplied from power input 1.
Off Power is not being supplied from power input 1.
PWR2 Green On Power is being supplied from power input 2.
Off Power is not being supplied from power input 2.
FAULT Red
On Booting; System Error.
Blinking (fast) IP address conflict (interval: 0.5 sec).
Off Normal status.

WAC-2004 Introduction
1-5
LED Color State Description
STATE Green/
Red
Green Software Ready
Green
(Blinking) The device has been located by Search Utility. (interval: 1sec)
Red Booting error
Gigabit LAN
LEDs 1, 2
(3, 4 Reserved)
Green /
Orange
Green 100 Mbps Ethernet mode.
Orange 1000 Mbps (Gigabit) Ethernet mode.
Off No activity or 10 Mbps Ethernet mode.
Power Reset Button
The RESET button located on the top panel of WAC-2004 is for power reset ONLY. You can reboot the
WAC-2004 by pressing the RESET button with a pointed object, such as an unfolded paper clip.
System Reboot: Press and release the RESET button
NOTE
For configuration reset:
Web Console (HTTP/HTTPS):
Maintenance Load Factory Default
Telnet/Serial Console:
Maintenance Load Factory Default
Gigabit Ethernet Port Connection
The WAC-2004 offers one pair of gigabit Ethernet ports with the port binding feature enabled (LAN 1 and LAN
2) for Ethernet failover redundancy. It also has two extra Ethernet ports (LAN 3-4) reserved for future
expansion. When the cable is properly connected, the LED on the front panel will glow to indicate a proper
connection.
See below for detailed pin assignment and LED indication:
Pin 10/100 Mbps 1000 Mbps
1 ETx+ TRD(0)+
2 ETx- TRD(0)-
3 ERx+ TRD(1)+
4 --- TRD(2)+
5 --- TRD(2)-
6 ERx- TRD(1)-
7 --- TRD(3)+
8 --- TRD(3)-
LED Color Description
Gigabit RJ45
Connector
Green 100 Mbps Ethernet mode
Orange 1000 Mbps (Gigabit) Ethernet mode
Off
Not operating or 10 Mbps Ethernet mode

WAC-2004 Introduction
1-6
NOTE
The pin numbers for the 8
-pin RJ45 connectors (and ports) are typically
not labeled on the connector (or port).
Refer to the dia
gram above to see how the RJ45 pins are numbered.
Serial Console Connection
The WAC-2004 offers a serial port with DB9 male connector for its console access. The pin assignments are
shown in the following table:
Pin RS-232
1 DCD
2 RxD
3 TxD
4 DTR
5 GND
6 DSR
7 RTS
8 CTS
NOTE
The pin numbers for the male DB9 connectors are stated in the table above. The
pinhole numbers for the
female DB9 connectors are usually labeled on the connector. However, the numbers are typically very small, so
you may need to use a magnifying glass to s
ee the numbers clearly.
Power Socket
The WAC-2004 offers a dual power supply for power failover redundancy. Input voltage ranges from 100 to
240 VAC/VDC, 47 to 63 Hz, with a male C13 connector. For US models, the device comes with a US power
cord; for EU models, device comes with an EU power cord. As for other countries, please purchase power cords
separately.
Beeper
The beeper emits one short beep when the power is turned on and two short beeps when the system is ready.
When the device is located by Search Utility, the beeper emits beeps every second to indicate its location.

2
2. Getting Started
This chapter explains how to access the WAC-2004 for the first time. There are three ways to access the
controller: (1) Web Console, (2) Telnet Console, or (3) Serial Console. The Web and Telnet Consoles are
suitable for remote management as the controller can be accessed over an existing network. The Serial Console
can be used if you do not have the WAC-2004’s IP address; however it requires using a RS-232 serial cable to
connect WAC-2004 to your PC’s COM port.
In addition, the Web Console provides a more complete collection of functions for status monitoring and
controller administration; where the Telnet and Serial Consoles only provide basic administration functions.
The following topics are covered in this chapter:

Using Web Console to Access the WAC-2004

Using Telnet Console to Access the WAC-2004

Using Serial Console to Access the WAC-2004