MQ Power WHISPERWATT Series User manual

To nd the latest revision of this publication or
associated parts manual, visit our website at:
www.mqpower.com
THIS MANUAL MUST ACCOMPANY THE EQUIPMENT AT ALL TIMES.
WHISPERWATT™ SERIES
MODEL
NGA100SSPUL
NATURAL GAS GENERATOR
(PSI 8.8L NA DUAL-FUEL ENGINE)
INSTRUCTION MANUAL NO. M3844300804
Revision #0 (11/28/23)
OPERATION MANUAL

PAGE 2 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
PROPOSITION 65 WARNING

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 3
TABLE OF CONTENTS
NGA100SSPUL
Natural Gas Generator
Proposition 65 Warning ........................................... 2
Table of Contents..................................................... 3
Safety Decals .......................................................... 4
Safety Information ............................................. 5–10
Specications .........................................................11
Dimensions............................................................ 12
Installation ....................................................... 13–14
General Information............................................... 15
General Paralleling Information (Option)......... 16–18
Major Components ................................................ 19
Gas Filter Separator .............................................. 20
Control Panel......................................................... 21
Basler Digital Genset Controller ...................... 22–23
Output Terminal Panel Familiarization............. 24–26
Load Application .................................................... 27
Generator Outputs................................................. 28
Output Terminal Panel Connections................ 29–30
Inspection/Setup.............................................. 31–35
Generator Start-Up Procedure (Manual) ......... 36–37
Generator Start-Up Procedure (Auto Mode).......... 38
Generator Shutdown Procedures.......................... 39
Maintenance.................................................... 40–46
Troubleshooting (Diagnostics)......................... 47–48
Troubleshooting (Generator) ................................. 49
Generator Wiring Diagram (M3814001303) .......... 50
Engine Wiring Diagram (M3814101613) ............... 51
Plumbing System Diagram (M3824300303).......... 52
Battery Charger Wiring Diagram (Option) ............. 53
NOTICE
Specications are subject to change without notice.

PAGE 4 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
SAFETY DECALS
Safety decals are attached to the generator as shown in
Figure 1. Keep these safety decals clean at all times. When
the safety decals become worn or damaged, contact your
nearest dealer or the Multiquip Parts Department.
NOTICE
For safety decal part numbers, refer to the associated
parts manual.
Table 1.
Figure 1. Safety Decals
OUTPUT TERMINAL
PANEL COVER
M92010000
WARNING
ELECTRIC SHOCK HAZARD
Do not touch internal wiring
or connections while this
machine is operating.
Turn power off before
servicing.
M90310000
WARNING
HOT COOLANT can cause
severe burns.
Do not remove cap if
radiator is hot.
CAUTION
Maximum capacity of lifting
bail is 6,960 lb.
M15000150
RADIATOR
REAR VIEW
M90300000
WARNING
MOVING PARTS can cause
severe injury.
DO NOT operate with doors
open.
Stop engine before servicing.
TOP VIEW
SIDE VIEW
SIDE VIEW FRONT VIEW
B–B CROSS SECTION
A–A CROSS SECTION
WARNING
ELECTRIC SHOCK HAZARD
Do not touch output
terminals while this
machine is operating.
Turn power off before
servicing.
WARNING
ELECTRIC SHOCK HAZARD
Always complete the grounding
path from the ground terminal
on the genset to an external
grounding source.
WARNING
Before connecting this generator to any building’s
electrical system, a licensed electrician must install
an isolation (transfer) switch.
M92010050
Serious injury or death may result without this
transfer switch.
See instruction manual for
details.
M90320000
WARNING
ENGINE EXHAUST can cause
severe injury or death.
Use only in open, well
ventilated areas or
vent exhaust outside.
WARNING:
SCRUBBER DRAIN
M90450020
CAUTION:
BATTERY SW
DISCONNECT
M90130020
CAUTION:
NG INLET
PRESSURE
M35100140
M91010000
CAUTION
HOT PARTS can burn skin.
DO NOT touch until the
machine has sufficiently
cooled.
HIGH VOLTAGE
DANGER
M92010040
CAUTION
Stop engine before
switching. M92100020A
This machine stops and starts automatically
and without notice.
CAUTION
M92010060
WARNING:
FLAMMABLE GAS
M90350010
WARNING:
GAS (LPG, NG)
M90450030
This machine stops and starts automatically
and without notice.
CAUTION
M92010060 M91010000
CAUTION
HOT PARTS can burn skin.
DO NOT touch until the
machine has sufficiently
cooled.
M92010070
WARNING
ARC FLASH AND SHOCK HAZARD
Appropriate PPE Required
Appropriate Personal Protection
Equipment and Tools Required
when working on this equipment.
M92010000
WARNING
ELECTRIC SHOCK HAZARD
Do not touch internal wiring
or connections while this
machine is operating.
Turn power off before
servicing.
SAFETY INSTRUCTIONS
Improper operation of this machine can cause
severe injury or death.
Read the instruction manual carefully
before operation or servicing.
This machine should only be operated by a
person with sufficient knowledge and skill
to ensure safe operation.
High voltage circuits are located inside the
output terminal cover and control panel.
Close the cover and control panel before
operating.
Moving parts and hot surfaces are contained
within the enclosure.
Close all doors and lock them before
operating. M92010030
Operation of this equipment may create
sparks that can start fires around dry
vegetation.
A spark arrestor may be required.
The operator should contact local fire
agencies for laws or regulations
relating to fire prevention requirements.
M90420000
DANGER
Using a generator indoors CAN KILL YOU IN MINUTES.
120
V
OFF
GAC-2.2H
POWEREDby
HondaEngines
120V
15A
GRPRISEDE
TERRE
ACCIRCUITBREAKER
INTERRUPTEURDE
COURANTPRINCIPAL
NEUTRALBONDEDTOFRAME
NEUTREMISALAMASSEA
LACARCASSEDUMOTEUR
211052
120
V
OFF
GAC-2.2H
POWEREDby
HondaEngines
120V
15A
GRPRISEDE
TERRE
ACCIRCUITBREAKER
INTERRUPTEURDE
COURANTPRINCIPAL
NEUTRALBONDEDTOFRAME
NEUTREMISALAMASSEA
LACARCASSEDUMOTEUR
211052
120
V
OFF
GAC-2.2H
POWEREDby
HondaEngines
120V
15A
GRPRISEDE
TERRE
ACCIRCUITBREAKER
INTERRUPTEURDE
COURANTPRINCIPAL
NEUTRALBONDEDTOFRAME
NEUTREMISALAMASSEA
LACARCASSEDUMOTEUR
211052
NEVER use inside a home
or garage. Even if doors
and windows are open.
ONLY use OUTSIDE and
far away from windows,
doors, and vents.
Generator exhaust contains carbon monoxide. This is
a poison gas you cannot see or smell.
Avoid other generator hazards.
READ MANUAL BEFORE USE.
M90320010
WARNING
This unit is designed to contain operating uids only.
The environmental containment is not designed to
control uids from an external source. It is the operator’s
responsibility to monitor uid levels at all times.
DO NOT EXCEED THE RECOMMENDED
MAXIMUM CAPACITY
ENVIRONMENTAL
P/N M91110000

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 5
SAFETY INFORMATION
Do not operate or service the generator before reading the
entire manual. Safety precautions should be followed at all
times when operating this generator. Failure to read and
understand the safety messages and operating instructions
could result in injury to yourself and others.
SAFETY MESSAGES
The four safety messages shown below will inform you
about potential hazards that could injure you or others. The
safety messages speci cally address the level of exposure
to the operator and are preceded by one of four words:
DANGER, WARNING, CAUTION
or NOTICE.
SAFETY SYMBOLS
DANGER
Indicates a hazardous situation which, if not avoided,
WILL result in DEATH or SERIOUS INJURY.
WARNING
Indicates a hazardous situation which, if not avoided,
COULD result in DEATH or SERIOUS INJURY.
CAUTION
Indicates a hazardous situation which, if not avoided,
COULD result in MINOR or MODERATE INJURY.
NOTICE
Addresses practices not related to personal injury.
Potential hazards associated with the operation of this
generator will be referenced with hazard symbols which
may appear throughout this manual in conjunction with
safety messages.

PAGE 6 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
SAFETY INFORMATION
GENERAL SAFETY
CAUTION

NEVER operate this generator without proper protective
clothing, shatterproof glasses, respiratory protection,
hearing protection, steel-toed boots and other protective
devices required by the job or city and state regulations.

NEVER operate this generator when not
feeling well due to fatigue or illness, or when
on medication.

NEVER operate this generator under the in uence of
drugs or alcohol.

ALWAYS check the generator for loosened threads or
bolts before starting.

NEVER use the generator for any purpose other than
its intended purposes or applications.
NOTICE

This generator should only be operated by trained and
quali ed personnel 18 years of age and older.

Whenever necessary, replace nameplate, operation and
safety decals when they become dif cult to read.

Manufacturer does not assume responsibility for any
accident due to equipment modi cations. Unauthorized
modi cation of the generator will void all warranties.

NEVER use accessories or attachments that are not
recommended by MQ Power for this generator. Damage
to the generator and/or injury to the user may result.

ALWAYS know the location of the nearest
 re extinguisher.

ALWAYS know the location of the nearest
 rst aid kit.
ALWAYS know the location of the nearest phone or keep
a phone on the job site.
Also, know the phone numbers
of the nearest ambulance, doctor, and
 re department.
This information will be invaluable in the case of an
emergency.
GENERATOR SAFETY
DANGER
NEVER operate the generator in an
explosive atmosphere or near combustible
materials. An explosion or  re could result
causing severe bodily harm or even death.
WARNING
NEVER disconnect any emergency or safety devices
.
These devices are intended for operator safety.
Disconnection of these devices can cause
severe injury,
bodily harm or even death
. Disconnection of any of
these devices will void all warranties.
CAUTION
NEVER
lubricate components or attempt service on a
running generator.
NOTICE
ALWAYS
ensure the generator is on level ground
before use.
ALWAYS
keep the generator in proper running condition.
Fix damage to the generator and replace any broken
parts immediately.
ALWAYS
store the generator properly when it is not
being used. The generator should be stored in a clean,
dry location out of the reach of children and unauthorized
personnel.

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 7
SAFETY INFORMATION
ENGINE SAFETY
DANGER

The engine fuel exhaust gases contain poisonous carbon
monoxide. This gas is colorless and odorless, and can
cause death if inhaled.

The engine of this generator
requires an adequate, free
 ow of cooling air. NEVER
operate this equipment in
any enclosed or narrow area
where free  ow of the air is
restricted. If the air  ow is
restricted it will cause injury to people and property and
serious damage to the equipment or engine.

When operating the generator outdoors, DO NOT place
the generator near doors, windows or vents that could
allow carbon monoxide to enter and build up in occupied
spaces.
WARNING

NEVER place hands or fingers inside the engine
compartment when the engine is running.

NEVER operate the engine with heat shields or
guards removed.

Keep  ngers, hands, hair and clothing away
from all moving parts to prevent injury.

NEVER operate the generator with the
doors open. Stop the engine before servicing.

DO NOT remove the radiator cap while the
engine is hot. High pressure boiling water
will gush out of the radiator and severely
scald any persons in the general area of
the generator.

DO NOT remove the coolant drain plug while the engine
is hot. Hot coolant will gush out of the coolant tank and
severely scald any persons in the general area of the
generator.

DO NOT drain the engine oil while the engine is hot. Hot
oil will gush out and severely scald any persons near
the generator.
Operation of the generator may create sparks that
can start  res around dry vegetation. A spark arrestor
may be required. The operator should contact local  re
agencies for laws or regulations relating to  re prevention
requirements.
CAUTION
NEVER touch the hot exhaust manifold,
muf er or cylinder. Allow these parts to cool
before servicing the generator.
NOTICE
NEVER
run the engine without an air  lter or with a dirty
air  lter. Severe engine damage may occur. Service the
air  lter frequently to prevent engine malfunction.
NEVER tamper with the factory settings of
the engine or engine governor. Damage
to the engine or generator can result if
operating in speed ranges above the
maximum allowable.

Wet stacking is a common problem with diesel engines
which are operated for extended periods with light or
no load applied. When a diesel engine operates without
suf cient load (less than 30-35% of the rated output),
it will not operate at its optimum temperature. This will
allow unburned fuel to accumulate in the exhaust system,
which can foul the fuel injectors, engine valves and
exhaust system, including turbochargers, and reduce
the operating performance.
In order for a diesel engine to operate at peak ef ciency,
it must be able to provide fuel and air in the proper ratio
and at a high enough engine temperature for the engine
to completely burn all of the fuel.
Wet stacking does not usually cause any permanent
damage and can be alleviated if additional load is
applied to relieve the condition. It can reduce the system
performance and increase maintenance. Applying an
increasing load over a period of time until the excess
fuel is burned off and the system capacity is reached
usually can repair the condition. This can take several
hours to burn off the accumulated unburned fuel.

PAGE 8 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
SAFETY INFORMATION
FUEL SAFETY
DANGER

NEVER start the engine near spilled fuel or combustible
 uids. Diesel fuel is extremely  ammable and its vapors
can cause an explosion if ignited.

ALWAYS refuel in a well-ventilated area, away from
sparks and open  ames.

ALWAYS use extreme caution when working with
fl ammable liquids.

NEVER fill the fuel tank while the engine is
running or hot.

NEVER over ll the fuel tank. Spilled fuel can ignite if it
comes into contact with hot engine parts or sparks from
the ignition system.

Store fuel in appropriate containers, in well-ventilated
areas and away from sparks and  ames.

NEVER use fuel as a cleaning agent.

NEVER smoke around or near the
equipment. Fire or explosion could result
from fuel vapors or if fuel is spilled on a
hot engine.
TOWING SAFETY
CAUTION

Check with your local county or state safety
towing regulations, in addition to meeting
Department of Transportation (DOT)
Safety Towing Regulations,before towing
your generator.

Refer to the MQ Power trailer manual for additional
safety information.

In order to reduce the possibility of an accident
while transporting the generator on public roads,
ALWAYS make sure that the trailer that supports the
generator and the towing vehicle are both mechanically
sound and in good operating condition.

ALWAYS shut down the engine before transporting.
Make sure the hitch and coupling of the towing
vehicle are rated equal to or greater than the trailer
gross vehicle weight rating.
ALWAYS
inspect the hitch and coupling for wear.
NEVER
tow a trailer with defective hitches, couplings,
chains, etc.

Check the tire air pressure on both the towing vehicle and
the trailer.
Infl ate trailer tires as indicated on side wall
of tire.
Also check the tire tread wear on both vehicles.
ALWAYS
make sure the trailer is equipped with
safety chains.
ALWAYS properly
attach the trailer’s safety chains to
the towing vehicle.
ALWAYS
make sure the vehicle and trailer directional,
backup, brake, and trailer lights are connected and
working properly.
DOT requirements include the following:
• Connect and test electric brake operation.
• Secure portable power cables in cable tray with
tie wraps.
The maximum speed for highway towing is
55 MPH
unless posted otherwise. Recommended off-road towing
is not to exceed 15 MPH
or less depending on the type
of terrain.

Avoid sudden stops and starts. These can cause
skidding or jackkni ng. Smooth, gradual starts and stops
will improve towing.
Avoid sharp turns to prevent rolling.

The trailer should be adjusted to a level position at all
times when towing.

Raise and lock the trailer wheel stand in the upright
position when towing.
Place chock blocks
underneath the wheels to prevent
rolling while parked.
Place support blocks
underneath the trailer’s bumper
to prevent tipping while parked.

Use the trailer’s swivel jack to adjust the trailer height to
a level position while parked.

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 9
SAFETY INFORMATION
ELECTRICAL SAFETY
DANGER

NEVER touch the output terminals
during operation. Contact with the
output terminals during operation can
cause electrocution, electrical shock,
or burn.

The electrical voltage required to
operate the generator can cause severe injury or even
death through physical contact with live circuits. Turn
the generator and all circuit breakers OFF before
performing maintenance on the generator or making
contact with the output terminals.

NEVER insert any objects into the output
receptacles during operation. This is
extremely dangerous. The possibility exists
of electrical shock, electrocution or death.

Backfeed to a utility system can cause
electrocution and/or property damage.
NEVER connect the generator to a
building’s electrical system without
a transfer switch or other approved
device. All installations should be
performed by a licensed electrician in accordance
with all applicable laws and electrical codes. Failure to
do so could result in electrical shock or burn, causing
serious injury or even death.
Power Cord/Cable Safety
DANGER

NEVER let power cords or cables lay in water.

NEVER stand in water while AC power from the
generator is being transferred to a load.

NEVER use damaged or worn cables or cords when
connecting equipment to the generator. Inspect the
insulation for cuts.

NEVER grab or touch a live power
cord or cable with wet hands. The
possibility exists of electrical shock,
electrocution or death.
Make sure power cables are securely connected to the
generator’s output receptacles. Incorrect connections
may cause electrical shock and damage to the generator.
NOTICE
ALWAYS
make certain that the proper power or
extension cord has been selected for the job. See the
Cable Selection Chart in this manual.
Grounding Safety
DANGER
ALWAYS
make sure that electrical circuits are properly
grounded to a suitable earth ground (ground rod) per
the National Electrical Code (NEC) and local codes
before operating the generator.
Severe injury or
death by electrocution
can result from operating an
ungrounded generator.
NEVER use gas piping as an electrical ground.
BATTERY SAFETY
DANGER
DO NOT
drop the battery. There is a possibility that the
battery will explode.
NEVER expose the battery to open  ames,
sparks, cigarettes, etc. The battery contains
combustible gases and liquids. If these
gases and liquids come into contact with a
 ame or spark, an explosion could occur.
WARNING
ALWAYS wear safety glasses when
handling the battery to avoid eye irritation.
The battery contains acids that can cause
injury to the eyes and skin.
Use well-insulated gloves when picking up the battery.
ALWAYS
keep the battery charged. If the battery is not
charged, combustible gas will build up.
ALWAYS
recharge the battery in a well-ventilated
environment to avoid the risk of a dangerous concentration
of combustible gases.

If the battery liquid (dilute sulfuric acid) comes into
contact with clothing or skin
, rinse skin or clothing
immediately with plenty of water.

PAGE 10 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
SAFETY INFORMATION
If the battery liquid (dilute sulfuric acid) comes into
contact with eyes, rinse eyes immediately with plenty
of water and contact the nearest doctor or hospital to
seek medical attention.
CAUTION

ALWAYS disconnect the NEGATIVE battery terminal
before performing service on the generator.

ALWAYS keep battery cables in good working condition.
Repair or replace all worn cables.
ENVIRONMENTAL SAFETY/DECOMMISSIONING
NOTICE
Decommissioning is a controlled process used to safely
retire a piece of equipment that is no longer serviceable.
If the equipment poses an unacceptable and unrepairable
safety risk due to wear or damage or is no longer cost
effective to maintain (beyond life-cycle reliability) and is to
be decommissioned (demolition and dismantlement), be
sure to follow the rules below:

NEVER pour waste or oil directly onto the ground, down
a drain, or into any water source.

Contact your country’s Department of Public
Works or recycling agency in your area and
arrange for proper disposal of any electrical
components, waste or oil associated with
this equipment.

When the life cycle of this equipment is over, remove
the battery and bring it to an appropriate facility for lead
reclamation. Use safety precautions when handling
batteries that contain sulfuric acid.

When the life cycle of this equipment is over, it is
recommended that the frame and all other metal parts
be sent to a recycling center.
Metal recycling involves the collection of metal from
discarded products and its transformation into raw
materials to use in manufacturing a new product.
Recyclers and manufacturers alike promote the process
of recycling metal. Using a metal recycling center
promotes energy cost savings.
EMISSIONS INFORMATION
NOTICE
The diesel engine used in this equipment has been
designed to reduce harmful levels of carbon monoxide
(CO), hydrocarbons (HC), and nitrogen oxides (NOx)
contained in diesel exhaust emissions.
This engine has been certi ed to meet US EPA evaporative
emissions requirements in the installed con guration.
Attempting to modify or make adjustments to the engine
emission system by unauthorized personnel without proper
training could damage the equipment or create an unsafe
condition.
Additionally, modifying the fuel system may adversely affect
evaporative emissions, resulting in  nes or other penalties.
Emission Control Label
The emission control label is an integral part of the emission
system and is strictly controlled by regulations.
The label must remain with the engine for its entire life.
If a replacement emission label is needed, please contact
your authorized engine distributor.

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 11
SPECIFICATIONS
Table 2. Generator Specications
Model NGA100SSPUL
Type Revolving eld, self-ventilated,
open protected type synchronous generator
Armature Connection Star with Neutral Zigzag
Phase 3 Single
Standby Output 88 kW (110 kVA) 63 kW
Prime Output 80 kW (100 kVA) 58 kW
3Ø Voltage 208, 220, 240, 416, 440, 480V N/A
1Ø Voltage N/A 120, 127, 139, 240, 254, 277V
Power Factor 0.8 1.0
Frequency 60 Hz
Speed 1,800 rpm
Aux. AC Power Single phase, 60 Hz
Pitch 2/3
Subtransient 0.117
Transient 0.149
Synchronous 1.583
Zero Sequence Reactance 0.007
Overload Protection OCR / main circuit breaker
Aux. Voltage/Output 120V / 4.8 kW (2.4 kW × 2)
Dry Weight 4,652 lb. (2,110 kg)
Table 3. Engine Specications
Model PSI 8.8L NA
Type V-type, 4-cycle, water-cooled, naturally aspirated, dual-fuel engine
No. of Cylinders 8
Bore × Stroke 4.35 in. × 4.50 in. (111 mm × 114 mm)
Displacement 535 cu. in. (8.8 liters)
Rated Output Natural gas: 146 hp @ 1,800 rpm (prime power)
LPG: 167 hp @ 1,800 rpm (prime power)
Starting Motor 12 V – 2 kW
Charging Generator 12 V – 70 A
Spark Plug IFR7F-4D
Coolant Capacity 6.34 gal. (24.0 liters)1
Lube Oil Capacity 3.1 gal. (11.8 liters)2
Lube Oil Type SAE 5W-30 API rating of SM or newer
Fuel Type Natural gas (NG) / liquid propane gas (LPG)3
Fuel Consumption NG: 818 CFH (18.6 kg/hr.)
LPG: 259 CFH (14.0 kg/hr.)
Battery 12V-904D (CCA 0°F 1,010 A)
1 Includes engine, radiator, and hoses.
2 Includes oil lter.
3Refer to Table 12.

PAGE 12 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
DIMENSIONS
TOP VIEW
FRONT VIEW
SIDE VIEW
A
B
C
D
E
F
G
I
J
MAXIMUM
LIFTING
POINT
CAPACITY
6,960 lb.
3,157 kg
K
H
Figure 2. Dimensions
Table 4. Dimensions
Reference
Letter
Dimension
in. (mm)
Reference
Letter
Dimension
in. (mm)
A 40.83 (1,037) G 43.70 (1,110)
B 43.70 (1,110) H 69.86 (1,774)
C 31.22 (793) I 118.50 (3,010)
D 20.87 (530) J 47.25 (1,200)
E 19.70 (500) K 64.55 (1,640)
F 31.22 (793)

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 13
INSTALLATION
Figure 3. Typical Generator Grounding Application
GENERATOR
GROUND LUG
GROUND CABLE
GROUND ROD
REFERENCE
NEC 250
Connecting The Ground
Consult with local electrical and safety codes for proper
connection based on condition of use. Refer to the
Conductor Grounding Table, Article 250 of the NEC
handbook.
NOTICE
Trailer-mounted generators are the sole responsibility
of MQ Power.
GENERATOR GROUNDING
ALWAYS refer to Article 250 (Grounding and Bonding) of
the National Electrical Code (NEC).
EXAMPLE of how to ground the unit (Figure 3) if the
condition of use requires such a device:
NOTICE
ALWAYS check with state, province, district, and
municipalities for electrical grounding requirements
before using the generator.

PAGE 14 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
INSTALLATION
OUTDOOR INSTALLATION
Install the generator in an area that is free of debris,
bystanders, and overhead obstructions. Make sure the
generator is on secure, level ground so that it cannot slide
or shift around. Also, install the generator in a manner so
that the exhaust will not be discharged in the direction of
nearby homes.
The installation site must be relatively free from moisture
and dust. All electrical equipment should be protected
from excessive moisture. Failure to do so will result in
deterioration of the insulation and will result in short circuits
and grounding.
Foreign materials such as dust, sand, lint, and abrasive
materials have a tendency to cause excessive wear to
engine and alternator parts.
INDOOR INSTALLATION
Exhaust gases from diesel engines are extremely
poisonous. Whenever an engine is installed indoors the
exhaust fumes must be vented to the outside. The engine
should be installed at least two feet from any outside wall.
Using an exhaust pipe which is too long or too small can
cause excessive back pressure which will cause the engine
to heat excessively and possibly burn the valves.
CAUTION
Pay close attention to ventilation when operating
the generator inside tunnels and caves. The engine
exhaust contains noxious elements. Engine exhaust
must be routed to a ventilated area.
MOUNTING
The generator must be mounted on a solid foundation
(such as concrete) and set rmly on the foundation to
isolate vibration of the generator when it is running. The
generator must be mounted at least 6 inches above the oor
or grade level as referenced in the National Fire Protection
Association handbook (NFPA 110, Chapter 7, Section 7.4).
DO NOT remove the metal skids on the bottom of the
generator. They are to resist damage to the bottom of the
generator and to maintain alignment.

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 15
GENERATOR
The NGA100SSPUL generator (Figure 5) is designed as a
high-quality, portable (requiring a trailer for transport) power
source for telecom sites, lighting facilities, power tools,
submersible pumps, and other industrial and construction
machinery.
CONTROL PANEL
The control panel is provided with the following:
Basler DGC2020ES Digital Controller (Standard)
• Liquid Crystal Display
• Not In Auto Indicator
• Alarm Indicator
• Supplying Load Indicator
• Auto Button / Mode Indicator
• Off Button / Mode Indicator
• Run Button / Mode Indicator
• Back Button
• Arrow Buttons (2)
• Edit Button
Panel Light / Panel Light Switch
Control Power Switch
Voltage Regulator
Battery Switch
3-Phase, 250-Amp Circuit Breaker
Natural Gas Lamp
Liquid Propane Gas Lamp
Fuel Selector Switch
Emergency Stop Switch
Control Box (located behind Control Panel)
• Automatic Voltage Regulator
• Overcurrent Relay
• Starter Relay
• Voltage Selector Switch
OUTPUT TERMINAL PANEL
The output terminal panel is provided with the following:
Three 240/120V Output Receptacles (CS-6369), 50A
Three Auxiliary Circuit Breakers, 50A
Two 120V Output Receptacles (GFCI), 20A
Two GFCI Circuit Breakers, 20A
Four Output Terminal Lugs (3Ø Power)
Ground Lug
Battery Charger (Option)
Cam-Lok Connectors (Option)
OPEN-DELTA EXCITATION SYSTEM
Each generator is equipped with a state-of-the-art,
open-delta excitation system. The open-delta system
consists of an electrically independent winding wound
among stationary windings of the AC output section.
There are four connections of the open delta—A, B, C,
and D. During steady state loads, the power from the
voltage regulator is supplied from the parallel connections
of A to B, A to D, and C to D. These three phases of the
voltage input to the voltage regulator are then rectied and
are the excitation current for the exciter section.
When a heavy load such as a motor starting or a short
circuit occurs, the automatic voltage regulator (AVR)
switches the conguration of the open delta to the series
connection of B to C. This has the effect of adding the
voltages of each phase to provide higher excitation to the
exciter section and thus better voltage response during the
application of heavy loads.
The connections of the AVR to the AC output windings are
for sensing only. No power is required from these windings.
The open-delta design provides virtually unlimited excitation
current, offering maximum motor-starting capabilities. The
excitation does not have a ‘xed ceiling’ and responds
according the demands of the required load.
ENGINE
This generator is powered by a V-type, 4-cycle, water-cooled,
naturally aspirated, PSI 8.8L NA dual-fuel engine. This
engine is designed to meet every performance requirement
for the generator. Refer to Table 3 for engine specications.
In keeping with MQ Power’s policy of constantly improving
its products, the specications quoted herein are subject
to change without prior notice.
MICROPROCESSOR CONTROL SYSTEM
The microprocessor controls the RPM of the engine.
When the engine demand increases or decreases, the
microprocessor system regulates the frequency variation
to ± 0.25%.
EXTENSION CABLES
When electric power is to be provided to various tools or
loads at some distance from the generator, extension cords
are normally used. Cables should be sized to allow for
distance in length and amperage so that the voltage drop
between the generator and point of use (load) is held to a
minimum. Use the cable selection chart (Table 8) as a guide
for selecting the proper extension cable size.
GENERAL INFORMATION

PAGE 16 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
GENERAL PARALLELING INFORMATION (OPTION)
PARALLELING
Paralleling is the sharing of a load between two or more
generator sets.
LOAD SHARING
Load sharing is dened as the proportional division of the
kW and kVAR total load between multiple generator sets
in a paralleled system.
Load sharing is essential to avoid overloading and stability
problems on the system’s generator sets.
ACTIVE POWER (KW) LOAD SHARING
When generator sets operate in parallel, the engine speed
governor of each generator set determines the proportional
sharing of the total active power requirements (kW) of the
system.
The kW load sharing is achieved by increasing or
decreasing fuel to the system’s engines. As the fuel to
the engine of one generator set in a group is increased, it
will not lead to an increase in speed and hence frequency
(as it would if it were operating alone), but it will lead to
an increase in the proportion of the total kW load that it
will deliver.
As the fuel to the engine of one generator set in a group
is decreased, it will not lead to a decrease in speed and
hence frequency (as it would if it were operating alone),
but it will lead to a decrease in the proportion of the total
kW load that it will deliver.
The control system of the generator sets (via the engine
speed control system) monitors and controls the sharing
of the total kW load in proportion to the relative rating of
the engines on the system’s generator sets.
REACTIVE POWER (KVAR) LOAD SHARING
When generator sets operate in parallel, the alternator
eld excitation system of each generator set controls
the proportional sharing of the total reactive power
requirements (kVAR) of the system.
NOTICE
When the paralleling option is employed, the Basler
DGC-2020HD controller must be installed. The
factory-installed DGC-2020ES controller cannot be
used for paralleling.
The kVAR load sharing is achieved by increasing or
decreasing the eld excitation to the system’s alternators.
As the eld excitation of one generator set in a group is
increased (i.e. over excited), it will not lead to an increase
in voltage (as it would if it were operating alone), but it will
lead to an increase in the proportion of the total kVAR load
it will deliver and a decrease in its power factor.
As the eld excitation of one generator set in a group is
decreased (i.e. over excited), it will not lead to a decrease
in voltage (as it would if it were operating alone), but it will
lead to a decrease in the proportion of the total kVAR load
it will deliver and an increase in its power factor.
An undesirable circulating reactive current (cross current)
will ow in the system if the excitation of the alternators is
not matched.
ETHERNET COMMUNICATION
Ethernet communication is the preferred method for
paralleling. This method supports breaker negotiation to
avoid simultaneous breaker closures, kW load sharing and
kVAR sharing, soft load transfers, and on and off loading.
The ethernet ports are located at the output bus splash
panel area. There are two ports which are identical so
either one can be used. Using a standard ethernet cable,
interconnect the units to be paralleled and/or sequenced.
LOAD MANAGEMENT
These generators are set up to automatically manage load
based on demand. Load management is only functional in
Auto mode. While in Auto mode, if the auto-start contacts
are closed, load management is active by default. Load
management will only run the number of units needed to
support the load.
If the load demand is small, only one generator will run
while the other generators remain in Standby mode. If the
load increases above 80% of its capacity, it will start the
next generator. The next generator priority is based on the
time remaining on the maintenance timer.
Generators with more time until scheduled maintenance will
take priority over units that are almost due for maintenance.
Once the second unit starts, it will synchronize and parallel
in, then ramp up to share the load. If the load levels drop
below 35% of its combined rating, the generator that is
no longer needed will ramp off, shut down, and wait in
Standby mode.

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 17
SEQUENCING
These generators are capable of sequencing for control of
balanced maintenance schedules. As described above, the
generators can start and stop as demand raises or lowers.
In addition, if a unit gets to the point of maintenance, it will
ramp off and start the next generator to relieve it based on
the time remaining on the maintenance timer.
After maintenance is performed, the maintenance timers
should be reset to the recommended service interval.
This is usually 250 hours but may vary depending on the
engine oil type.
MAINTENANCE INTERVAL
Maintenance intervals are factory set for 250 hours.
The maintenance interval timer will count down to zero
indicating that it is time for the unit to be serviced.
Once the timer counts down to zero, a pre-alarm will appear
indicating that the unit is due for maintenance. To reset the
maintenance interval back to the default time of 250 hours,
press and hold the Reset button for ten seconds.
To reset the maintenance interval using the Reset button,
the Maintenance Due pre-alarm must be active, and the
Basler controller must display the Overview (main) screen.
If the maintenance timer has not yet expired and it is
desired to reset the unit back to 250 hours, navigate
back to the Settings menu: Settings Menu->System
Parameters->Engine Statistics->Hours To Maintenance.
NOTICE
Ethernet communication is required when the
generators are congured for the sequencing mode
of operation.
GENERAL PARALLELING INFORMATION (OPTION)
ALARM SILENCE
Pre-Alarm Silence allows the user to suppress the toggling
of the Alarm screen when a new pre-alarm becomes active.
While a pre-alarm is active, press the Alarm Silence button
to suppress the fault display.
This is a very useful function when the Maintenance Interval
pre-alarm occurs. Right after the pre-alarm occurs, it will
begin toggling between the pre-alarm and the Overview
screen.
While in this mode, pressing the Reset button does not reset
the maintenance interval. In order to reset the maintenance
interval, the Overview screen must be selected.
Press theAlarm Silence button to stop the toggling between
the pre-alarm and the Overview screen.
Once the Overview screen is selected, reset the
maintenance interval by pressing and holding the
Reset button for 10 seconds.
THREE PHASE 480V/208V PARALLEL WIRING
VIA OPTIONAL CAM-LOKS
Required Equipment (User Supplied)
Conductor cables
CAT5E or better shielded cable
Power distribution panel
The following procedure is intended to assist the user with
the parallel wiring conguration for the generator using the
optional cam-lok connector panel.
NOTICE
Only a qualified service technician or licensed
electrician with proper training should perform
this installation. Follow all shop safety rules when
performing this installation.

PAGE 18 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
GENERAL PARALLELING INFORMATION (OPTION)
Preparation
1. Make sure the generator is turned OFF and the engine
is cool.
2. Disconnect any loads connected to the generator.
3. Place the main circuit breaker in the OFF position.
4. Place the generator in an area free of dirt and debris.
Make sure it is on secure, level ground.
5. Disconnect the negative battery cable from the battery.
3-Phase 480-Volt AC Parallel Wiring Conguration
Use appropriately sized cables when connecting two
generators to the power distribution panel. Refer to the NEC
handbook for correct sizing of cables. Contact a licensed
electrician for correct electrical wiring conguration.
3-Phase 208-Volt AC Parallel Wiring Conguration
Use appropriately sized cables when connecting two
generators to the power distribution panel. Refer to the NEC
handbook for correct sizing of cables. Contact a licensed
electrician for correct electrical wiring conguration.
DANGER
To prevent arcing, make sure cables are securely
tightened at the power distribution panel. The possibility
exists of the unit catching on fire thus causing
equipment damage and severe bodily harm.
NOTICE
When connecting load cables to the power distribution
panel, be sure to select correctly sized load cables
to handle the full-load amperage of both generators
(in parallel).
Ethernet Cable Connection
1. Connect a shielded CAT5E ethernet cable between
port 1 on both generators as shown in Figure 4.
Figure 4. Ethernet Cable Connection
2. Refer to Table 5 for additional ethernet port connections.
3. Reconnect the battery.
4. Start the generator as shown in the Generator
Start-Up Procedure section of this manual.
CAT5E ETHERNET
CABLE (SHIELDED)
CAT5E PORT 1
GENERATOR 1
CAT5E PORT 1
GENERATOR 2
PORT 2
PORT 2
Table 5. Ethernet Cable Connections
Generator 1 Generator 2
Port 2 Port 1
Port 1 Port 2
Port 2 Port 2

NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23) — PAGE 19
MAJOR COMPONENTS
Figure 5. Major Components
3
12
54
67
8
910 Table 6. Major Components
Item No. Description
1 Gas Filter Separator Assembly
2Mufer Assembly
3Output Terminal Panel Assembly
4Generator Assembly
5 Engine and Radiator Assembly
6Battery Assembly
7Environmental Tank Assembly
8Control Panel Assembly
9 Digital Genset Controller Assembly
10 Circuit Breaker Assembly

PAGE 20 — NGA100SSPUL NATURAL GAS GENERATOR • OPERATION MANUAL — REV. #0 (11/28/23)
GAS FILTER SEPARATOR
Figure 6. Gas Filter Separator
1. Safety Valve — This valve’s pressure setting is 175 psi.
In order to prevent damage to the internal plumbing
and machinery, the gas will be released from the valve
when the supplied gas pressure exceeds the pressure
setting.
2. Pressure Gauge (High-Pressure Side) — Displays
the gas inlet pressure. Make sure the pressure is
between 20 and 150 psi before operation.
3. Gas Inlet Valve — Before opening the gas inlet
valve, make sure the gas inlet supply pressure is
between 20 and 150 psi. When this valve is opened,
gas is supplied to the unit side. If a gas supply pipe
is connected to the gas inlet, leave this valve closed.
1
2
4
3
5
6
7
8
910
GAS
INLET
GAS FILTER WATER DRAIN
VALVE
WARNING
Natural gas is highly ammable and can cause re and
explosion. Gas may leak from the safety valve. Remove
all sources of ignition before operating.
4. Liquid Level Gauge — Release mist trapped in the
gas lter separator periodically as indicated by this
gauge.
5. Pressure Gauge (Low-Pressure Side) — Displays
the engine-side gas inlet pressure. Make sure the
pressure is between 7 and 11 inH2O when the engine
is in operation.
6. Regulator (Low-Pressure Side) — Regulates gas
pressure on the outlet side to 11 inH2O.
7. Pressure Switch — This switch’s pressure setting
is 5 psi. When the Fuel Selector switch is set to the
AUTO position, this switch automatically changes the
fuel type used. Natural gas is used at 5 psi or greater;
otherwise liquid propane gas is used.
8. Pressure Gauge (Medium-Pressure Side) —
Displays the gas inlet pressure. Make sure the pressure
is between 5 and 20 psi before operation.
9. Regulator (High-Pressure Side) — Regulates gas
pressure on the outlet side to 15 psi.
10. Gas Filter Separator — Protects secondary side
machinery by ltering and removing solid and liquid
contamination in Natural gas.
WARNING
Flammable gas is automatically emitted from the gas
lter water drain. This gas can cause re and explosion.
The gas lter water drain must be connected to the
plumbing system to prevent the release of gas.
WARNING
Natural gas and LPG are highly ammable and can
cause re and explosion. To ensure safety, perform the
gas pipeline and connection leak inspection regularly.
CAUTION
Natural gas inlet pressure must be within 20–150 psi. If
the inlet pressure exceeds the allowable pressure, gas
may be ejected from the safety valve’s outlet, causing
a dangerous hazard. Gas venting will not cause an
emergency stop. Therefore, stop the engine and restore
the pressure to the allowable range.