
Section 9
Verification of Operation
1. After mounting, setting parameters and applying
power, walk test unit to verify detection pattern.
2. If the sensor does not function as expected, TURN
OFF THE POWER and RECHECK the Depth Adjustment
Lever Arms, Dip Switch and Width Mask Knobs as
described in Sections 5 and 7.
3. After rechecking, if there is still a problem, adjust the
sensitivity.
*****EXTREMELY IMPORTANT*****
After final set-up, test unit(s) completely to ensure that
proper coverage has been achieved (width, depth and
location of the pattern must be tested).
After the installation and operational check of the
system:
1. Place the proper labels on the door per all applicable
standards.
2. Instruct the owner of the door system operation and
how to test it. This should be checked on a daily
basis.
3. Instruct the owner on what to do if the door or any of
its components become damaged.
4. Strongly recommend to the owner that the complete
entry be inspected twice a year as part of the service
agreement.
Section 10
Self Diagnostics
A flashing Green/Red LED inducates any technical issues
with the HR100-CT. The frequency of the flashing
indicates the type of issue as explained below:
LEDs Flashing Fast = Please replace the sensor.
LEDs Flashing Slow = Confirm that sensitivity
potentiometer is set to maximum and re-power the
sensor. If the error persists, set Dip Switch 8 to “Low
Reflection”.
Section 11
Troubleshooting
PROBLEM 1: Door does not open when person enters
the detection area.
LED STATUS: OFF
CAUSE 1: Sensor Connector.
SOLUTION 1: Tighten connector or reconnect.
CAUSE 2: Power Supply.
SOLUTION 2: Check that the power supply is properly
connected and 12V to 24V AC or DC.
CAUSE 3: Sensor Wiring.
SOLUTION 3: Double check sensor wiring is accurate.
PROBLEM 2: Door operates by itself (Ghosting).
LED STATUS: Door Opens RED,
Door Closes GREEN
CAUSE 1: Moving objects in detection area.
SOLUTION 1: Remove the moving object from the
detection area.
CAUSE 2: Sensitivity too high.
SOLUTION 2: Reduce sensor sensitivity.
CAUSE 3: Dust, frost or water droplet on the
sensor lens.
SOLUTION 3: Wipe the sensor lens clean and install a
weather cover if necessary.
CAUSE 4: Detection area overlaps with that of
another sensor.
SOLUTION 4: Ensure different frequency setting for
each sensor.
CAUSE 5: Detection of falling snow, leaves,
insects, etc.
SOLUTION 5: Turn monitor mode Dip Switch 3 to
“Snow”.
PROBLEM 3: When Door opens or closes - LED ORANGE.
LED STATUS: ORANGE
CAUSE 1: Detection row “ROW 1” (”ROW 2” when
“Doorway Learn” is turned ON) is
focused too close to the door.
SOLUTION 1: Adjust detection depth of Inner 3 rows
away from the door.
Page 6
(/MANU) DH100-CTv1017
Sliding Pedestrian Door Motion & Presence Sensor INSTALLATION INSTRUCTIONS
DH100-CT
7898 Zionsville Road Indianapolis, Indiana 46268
Telephone: (317) 842-2545 www.mssedco.com custsvc@mssedco.com
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