MSI PRO DP21 11MA-217US User manual

PRO Series
Personal Computer
PRO DP B0A4
User Guide

2Contents
Contents
Getting Started.............................................................................................................. 3
Package Contents................................................................................................... 3
Safety & Comfort Tips ............................................................................................ 3
System Overview..................................................................................................... 4
Hardware Setup...................................................................................................... 7
Placing the Device .................................................................................................. 8
System Operations ....................................................................................................... 9
Power Management ............................................................................................... 9
Network Connection (Windows 10) ...................................................................... 11
System Recovery (Windows 10)............................................................................ 14
System Recovery (F3 Hotkey Recovery) (Optional) .............................................. 18
Safety Instructions...................................................................................................... 19
Regulatory Notices..................................................................................................... 21
Revision
V1.0, 2021/04

3
Getting Started
Getting Started
This chapter provides you with the information on hardware setup procedures. While
connecting devices, be careful in holding the devices and use a grounded wrist strap
to avoid static electricity.
Package Contents
Personal Computer MS-B0A4
Documentation
Quick Start Guide (Optional)
User Guide (Optional)
Warranty Card
Warranty Book
Accessories
Power Cord
Power Adapter
VESA Mount Screws
⚠
Important
∙ Contact your place of purchase or local distributor if any of the items is damaged or
missing.
∙ Package contents may vary by country.
∙ The included power cord is exclusively for this personal computer and should not be
used with other products.
Safety & Comfort Tips
∙Choosing a good workspace is important if you have to work with your PC for a long
period of time.
∙Your work area should have enough illumination.
∙Choose the proper desk and chair and adjust their height to fit your posture when
operating.
∙When sitting on the chair, sit straight and keep a good posture. Adjust the chair’s
back (if available) to support your back comfortably.
∙Place you feet flat and naturally on the floor, so that your knees and elbows have the
proper position (about 90-degree) when operating.
∙Put your hands on the desk naturally to support your wrists.
∙Avoid using your PC in a place where discomfort may occur (such as on the bed).
∙The PC is an electrical device. Please treat it with great care to avoid personal
injury.

4Getting Started
System Overview
1
2
3
4
5
6
7
8
9
10
11
12
8
9
13

5
Getting Started
1Power Button
Press the power button to turn the system on and off.
2Hard Disk Drive LED
This indicator shows the activity status of the HDD. It flashes when the
system is accessing data on the HDD and remains off when no disk activity
is detected.
3Headphone Jack
This connector is provided for headphones or speakers.
4Microphone Jack
This connector is provided for microphones.
5USB 2.0 Port
This connector is provided for USB peripheral devices. (Speed up to 480
Mbps)
⚠
Important
High-speed devices are recommended for USB 3.2 ports whereas low-
speed devices, such as mouse or keyboard, are suggested to be plugged
into the USB 2.0 ports.
6Power Jack
Power supplied through this jack supplies power to your system.
7HDMI-Out Port
The High-Definition Multimedia Interface (HDMI) is an all-digital audio/video
interface capable of transmitting uncompressed streams. HDMI supports
all TV format, including standard, enhanced, or high-definition video, plus
multi-channel digital audio on a single cable.
8Serial Port
The serial port supports barcode scanners, barcode printers, bill printers,
credit card machine, etc.
9USB 3.2 Gen 1 Port
This connector is provided for USB peripheral devices. (Speed up to 5 Gbps)

6Getting Started
10 LAN Jack
The standard RJ-45 LAN jack is provided for connection to the Local Area
Network (LAN). You can connect a network cable to it.
LINK/ACT
LED
SPEED
LED
LED Status Description
Link/ Activity
LED
Off No link
Yellow Linked
Blinking Data activity
Speed LED
Off 10 Mbps
Green 100 Mbps
Orange 1 Gbps
11 Mic-In
This connector is provided for microphones.
12 Line-Out
This connector is provided for headphones or speakers.
13 Kensington Lock Port
This PC provides a Kensington lock port, which allows users to secure the
PC in place with a key or some mechanical PIN device and attached through
a rubberised metal cable. The end of the cable has a small loop which
allows the whole cable to be looped around a permanent object, such as a
heavy table or other similar equipment, thus securing the PC in place.

7
Getting Started
Hardware Setup
Connect your peripheral devices to suitable ports.
⚠
Important
∙ For detailed instructions on how to connect, please refer to the manuals of your
peripheral devices.
∙ Reference image only. Appearance will vary.
Connect the power cord to the system and electrical outlet.
Power Rating
•90W: 100-240V~, 50-60Hz, 19.5V-4.74A
•120W: 100-240V~, 50-60Hz, 19.5V-6.15A
⚠
Important
When unplugging the AC power cord, always hold the connector part of the cord.
Never pull the cord directly.
Press the power button to power on the system.

8Getting Started
Placing the Device
Users can place the device horizontally, vertically, or wall mount it.

9
System Operations
System Operations
This chapter provides you with essential information on system operations.
⚠
Important
All information is subject to change without prior notice.
Power Management
Power management of personal computers (PCs) and monitors has the potential to
save significant amounts of electricity as well as deliver environmental benefits.
To be energy efficient, turn off your display or set your PC to sleep mode after a period
of user inactivity.
Power Management in Windows 10
∙[Power Options] in Windows OS allow you to control the power management
features of your display, hard drive, and battery. Right-click [Start] , select
[Control Panel] from the list and then click [System and Security].
∙Select [Power Options] and choose a power plan that suits your personal needs. You
may also fine-tune the settings by clicking [Change plan settings].
∙The Shut Down Computer menu presents the options of Sleep (S3/S4) & Shut Down
(S5) for rapid and easy management of your system power.
Power Management
The power management feature allows the computer to initiate a low-power or
“Sleep” mode after a period of user inactivity. To take advantage of these potential
energy savings, the power management feature has been preset to behave in the
following ways when the system is operating on AC power:
∙Turn off the display after 10 minutes
∙Initiate Sleep after 30 minutes

10 System Operations
Waking the System Up
The computer shall be able to wake up from power saving mode in response to a
command from any of the following:
∙the power button,
∙the network (Wake On LAN),
∙the mouse,
∙the keyboard.
Energy Saving Tips:
∙Turn off the monitor by pressing the monitor power button after a period of user
inactivity.
∙Tune the settings in Power Options under Windows OS to optimize your PC’s power
management.
∙Install power saving software to manage your PC’s energy consumption.
∙Always disconnect the AC power cord or switch the wall socket off if your PC would
be left unused for a certain time to achieve zero energy consumption.

11
System Operations
Network Connection (Windows 10)
Wired Network
1. Right-click [Start] and select [Network Connections] from the list.
2. Select [Ethernet] and then [Network and Sharing Center].
3. Select [Set up a new connection or network].
4. Choose [Connect to the Internet] and click [Next].

12 System Operations
5. Select [Broadband (PPPoE)] to connect using DSL or cable that requires a user
name and password.
6. Type the information from your Internet Service Provider (ISP) and click [Connect]
to establish your LAN connection.

13
System Operations
Wireless Network
1. Go to [Start] , click [Settings] and select [Network and Internet].
2. A list of available WLAN connections pops up. Choose a connection from the list.
3. To establish a new connection, select [Network and Sharing Center].
4. Select [Set up a new connection or network].
5. Followingly, choose [Manually connect to a wireless network] and click [Next] to
continue.
6. Enter information for the wireless network you intend to add and click [Next] to
proceed.
7. A new WLAN connection has been made.

14 System Operations
System Recovery (Windows 10)
The purposes for using the System Recovery Function may include:
∙Restore the system back to the initial status of original manufacturer’s default
settings.
∙When some errors have occurred to the operating system in use.
∙When the operating system is affected by virus and is not able to work normally.
∙When you want to install the OS with other built-in languages.
Before using the System Recovery Function, please back up the important data saved
on your system drive to other storage devices.
If the following solution fails to recover your system, please contact the authorized
local distributor or service center for further assistance.

15
System Operations
Reset this PC
1. Go to [Start] , click [Settings] and select [Update and security].
2. Select [Recovery] and click [Get started] under [Reset this PC] to start the system
recovery.
3. The [Choose an option] screen pops up. Choose between [Keep my files] and
[Remove everything].
Reset this PC Keep my files
Remove
everything
Only the drive
where Windows is
installed
Just remove my files
Remove files and clean the
drive
All drives Just remove my files
Remove files and clean the
drive

16 System Operations
Keep my files
1. Select [Keep my files].
2. The [Your apps will be removed] screen shows a list of apps that will need to be
reinstalled from the web or installation discs. Click [Next] to continue.
3. The next screen will show the changes to be made during the process. Click
[Reset] to start the system reset.

17
System Operations
Remove everything
1. Select [Remove everything].
2. If you have multiple hard drives, a screen will pop up, asking you to choose
between [Only the drive where Windows is installed] and [All drives].
3. Then select between [Just remove my files] and [Remove files and clean the drive].
4. The next screen will show the changes to be made during the process. Click
[Reset] to start the system reset.

18 System Operations
System Recovery (F3 Hotkey Recovery) (Optional)
Precautions for Using the System Recovery Function
1. If your hard drive and system encountered non-recoverable problems, please use
the F3 Hotkey recovery from the Hard Drive first to perform the System Recover
Function.
2. Before using the System Recovery Function, please backup the important data
saved on your system drive to other storage devices.
Recovering the system with the F3 Hotkey
Follow the instructions below to continue:
1. Restart the PC.
2. Press the F3 hotkey on the keyboard promptly when the MSI greeting appears on
the display.
3. On the [Choose an Option] screen, select [Troubleshoot].
4. On the [Troubleshoot] screen, select [Restore MSI factory] to reset the system to
the default settings.
5. On the [RECOVERY SYSTEM] screen, select [System Partition Recovery].
6. Follow the on-screen instructions to continue and complete the Recovery Function.

19
Safety Instructions
Safety Instructions
∙Read the safety instructions carefully and thoroughly.
∙All cautions and warnings on the device or User Guide should be noted.
∙Refer servicing to qualified personnel only.
Power
∙Make sure that the power voltage is within its safety range and has been adjusted
properly to the value of 100~240V before connecting the device to the power outlet.
∙If the power cord comes with a 3-pin plug, do not disable the protective earth pin
from the plug. The device must be connected to an earthed mains socket-outlet.
∙Please confirm the power distribution system in the installation site shall provide
the circuit breaker rated 120/240V, 20A (maximum).
∙Always unplug the power cord before installing any add-on card or module to the
device.
∙Always disconnect the power cord or switch the wall socket off if the device would
be left unused for a certain time to achieve zero energy consumption.
∙Place the power cord in a way that people are unlikely to step on it. Do not place
anything on the power cord.
∙If this device comes with an adapter, use only the MSI provided AC adapter approved
for use with this device.
Battery
Please take special precautions if this device comes with a battery.
∙Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer.
∙Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or
cutting of a battery, which can result in an explosion.
∙Avoid leaving a battery in an extremely high temperature or extremely low air
pressure environment that can result in an explosion or the leakage of flammable
liquid or gas.
∙Do not ingest battery. If the coin/button cell battery is swallowed, it can cause
severe internal burns and can lead to death. Keep new and used batteries away
from children.
European Union:
Batteries, battery packs, and accumulators should not be disposed of as
unsorted household waste. Please use the public collection system to
return, recycle, or treat them in compliance with the local regulations.
Taiwan:
廢電池請回收
For better environmental protection, waste batteries should be collected
separately for recycling or special disposal.

20 Safety Instructions
California, USA:
The button cell battery may contain perchlorate material and requires
special handling when recycled or disposed of in California.
For further information please visit: https://dtsc.ca.gov/perchlorate/
Environment
∙To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device on a soft, unsteady surface or obstruct its air ventilators.
∙Use this device only on a hard, flat and steady surface.
∙To prevent fire or shock hazard, keep this device away from humidity and high
temperature.
∙Do not leave the device in an unconditioned environment with a storage temperature
above60℃orbelow0℃,whichmaydamagethedevice.
∙Themaximumoperatingtemperatureisaround35℃.
∙When cleaning the device, be sure to remove the power plug. Use a piece of soft
cloth rather than industrial chemical to clean the device. Never pour any liquid into
the opening; that could damage the device or cause electric shock.
∙Always keep strong magnetic or electrical objects away from the device.
∙If any of the following situations arises, get the device checked by service personnel:
•The power cord or plug is damaged.
•Liquid has penetrated into the device.
•The device has been exposed to moisture.
•The device does not work well or you can not get it working according to the User
Guide.
•The device has dropped and damaged.
•The device has obvious sign of breakage.