Multitech FaxFinder FF240 User manual

FaxFinder®Fax Server
FF-240, FF-440, FF-840, FF240-IP Hardware and
Installation Guide

FAXFINDER FAX SERVER HARDWARE AND INSTALLATION GUIDE
2 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
FaxFinder Fax Server Hardware and Installation Guide
Models: FF240-IP, FF240, FF440, FF840
Part Number: S000664, Version 1
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2017 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non-
infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks
FaxFinder, Multi-Tech, and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. Windows is a registered trademark of Microsoft in the
U.S. and other countries. All other products and technologies are the trademarks or registered trademarks of their respective holders.
Patents
This device covered by the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068;
5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586;
5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764;
D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274, 6,219,708. Other patents pending.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
Europe, Middle East, Africa: [email protected] +(44) 118 959 7774
U.S., Canada, all others: [email protected] [phone] or [phone]
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: [phone] or [phone]
Fax [phone]

CONTENTS
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 3
Contents
Chapter 1 – Product Overview ................................................................................................................................. 5
Product Overview.......................................................................................................................................................... 5
Package Contents.......................................................................................................................................................... 5
FaxFinder Expansion Module ........................................................................................................................................ 6
Safety Warnings ............................................................................................................................................................ 6
Analog Telecom Safety Warnings .............................................................................................................................. 6
Lithium Battery ........................................................................................................................................................... 6
Ethernet Ports............................................................................................................................................................. 6
FF-240IP Specifications ................................................................................................................................................. 7
FF240, FF440, and FF840 Specifications ....................................................................................................................... 8
FaxFinder Expansion Module Specifications................................................................................................................. 9
FaxFinder FF240-IP Power Draw ................................................................................................................................. 10
FaxFinder x40 Power Draw ......................................................................................................................................... 10
FF240 ........................................................................................................................................................................ 10
FF440......................................................................................................................................................................... 10
FF840......................................................................................................................................................................... 10
FaxFinder Expansion Modules Power Draw................................................................................................................ 10
FFEX8......................................................................................................................................................................... 11
FFEX16....................................................................................................................................................................... 11
Fax File Types .............................................................................................................................................................. 11
Requirements.............................................................................................................................................................. 11
Fax Routing Overview ................................................................................................................................................. 12
Inbound Routing ....................................................................................................................................................... 12
Outbound Routing .................................................................................................................................................... 13
Static or Dynamic Delivery .......................................................................................................................................... 13
PBX Call Routing........................................................................................................................................................ 13
Chapter 2 – Hardware and Installation................................................................................................................... 15
Connectors and LEDs by Model .................................................................................................................................. 15
FaxFinder FF240 ........................................................................................................................................................ 15
FaxFinder FF440 ........................................................................................................................................................ 15
FaxFinder FF840 ........................................................................................................................................................ 15
Connector Descriptions............................................................................................................................................. 16
LED Descriptions ....................................................................................................................................................... 16
FaxFinder Expansion Module Connectors and LEDs .................................................................................................. 17
FaxFinder FFEX8 ........................................................................................................................................................ 17
FaxFinder FFEX16 ...................................................................................................................................................... 17
Connector Descriptions............................................................................................................................................. 17
LED Descriptions ....................................................................................................................................................... 17

CONTENTS
4 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
Before Installing FaxFinder ......................................................................................................................................... 18
Mounting FaxFinder (Optional)................................................................................................................................... 18
Rack Safety................................................................................................................................................................ 18
Mounting FaxFinder in a 19-inch Rack...................................................................................................................... 18
Mounting FaxFinder on a Wall.................................................................................................................................. 20
Cabling FaxFinder........................................................................................................................................................ 22
Cabling a FaxFinder Expansion Module to FaxFinder ................................................................................................. 22
Chapter 3 – Regulatory Information....................................................................................................................... 23
47 CFR Part 68 Telecom .............................................................................................................................................. 23
47 CFR Part 15 Regulation Class A Devices ................................................................................................................. 24
Fax Branding Statement.............................................................................................................................................. 25
Canadian Limitations................................................................................................................................................... 25
Industry Canada Class A Notice .................................................................................................................................. 25
EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 25
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 26
REACH Statement ....................................................................................................................................................... 26
Registration of Substances........................................................................................................................................ 26
Substances of Very High Concern (SVHC) ................................................................................................................ 26
Waste Electrical and Electronic Equipment Statement .............................................................................................. 27
WEEE Directive.......................................................................................................................................................... 27
Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 27
Information on HS/TS Substances According to Chinese Standards ......................................................................... 28
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 29
Index...................................................................................................................................................................... 30

PRODUCT OVERVIEW
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 5
Chapter 1 – Product Overview
Product Overview
FaxFinder is an all-in-one fax server that provides faxing capabilities over a WAN from a corporate office to remote
offices as well as to field sales people.
FaxFinder IP provides distributed faxing capabilities through an IP telephone system, allowing companies to
provide fax services to remote offices and field sales people.
FaxFinder devices convert inbound faxes to PDF or TIFF files and delivers them to a recipient's inbox, a network
folder, or a network printer. Users can send outbound faxes through a fax client, web browser, or the print
function of other applications.
The FaxFinder includes the following models:
FF240-IP
FF240 2-modems
FF440 4-modems
FF840 8-modems
Multi-Tech provides the following manuals for use with FaxFinder:
Administrator Guide provides details on installing, configuring, and managing FaxFinder.
Specifications and Regulatory Information provides product specifications, installation instructions, and
regulatory information.
User Guide provides details on sending faxes and using the client software.
Developer Guide provides information and examples for the FaxFinder Web Services API.
Package Contents
The package contents include:
FaxFinder with factory installed software
Universal power supply with power cord
One serial cable
Adhesive plastic feet
Safety notice card
Two mounting brackets and screws; the same bracket is used for wall and rack mounting
Mounting Kit (Optional, purchased separately)
FaxFinder x40 devices only:
One phone cable for each port with RJ-11 at both ends
One serial debug cable

PRODUCT OVERVIEW
6 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
FaxFinder Expansion Module
FaxFinder Expansion Modules are optional hardware that allow you to add eight or sixteen additional modems to
your FaxFinder.
FFEX8 8-modems
FFEX16 16-modems
Safety Warnings
Analog Telecom Safety Warnings
Before servicing, disconnect this product from its power source and telephone network. Also:
Never install telephone wiring during a lightning storm.
Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations.
Use this product with UL and cUL listed computers only.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone during an electrical storm. There is a remote risk of electrical shock from lightning.
Do not use a telephone in the vicinity of a gas leak.
CAUTION: To reduce the risk of fire, use only 26 AWG or larger UL Listed or CSA Certified telecommunication
Line cord.
Lithium Battery
A lithium battery (3V, coin cell, CR1632) located within the product provides backup power for the
timekeeping. This battery has an estimated life expectancy of ten years.
When this battery starts to weaken, the date and time may be incorrect.
Battery is not user replaceable. If the battery fails, the device must be sent back to MultiTech Systems for
battery replacement.
Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech
Systems, Inc. confirms that the Lithium batteries used in the MultiTech product(s) referenced in this manual
comply with Special Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO-TI/IATA-
DGR (Air), Special Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and
Rail Europe).
CAUTION: Risk of explosion if this battery is replaced by an incorrect type. Dispose of batteries according to
instructions.
Attention: Risque d'explosion si vous remplacez la batterie par un modèle incompatible. Jetez les piles usagées
selon les instructions.
Ethernet Ports
CAUTION: Ethernet ports and command ports are not designed to be connected to a public telecommunication
network.

PRODUCT OVERVIEW
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 7
Ports Ethernet
CAUTION: Les ports Ethernet et de commande ne sont pas conçus pour être raccordés à un réseau de
télécommunications public.
FF-240IP Specifications
Category Description
Physical Description
Dimensions W 9.1 in x H 1.9 in x D 6.1 in (W 23.2 cm x H 4.7 cm x D 15.5 cm)
Note: Adding the plastic feet increases the height to 1.877 in. See Mounting
FaxFinder for dimensions with mounting brackets attached.
Weight 2.6 lbs (1.2 kg)
Connectors
Connectors 1 RJ-45 console serial port
1 RJ-45 Ethernet port
2 USB ports (inactive)
Power Requirements
Input Voltage 12 Volt @ 5A
For additional power information, see Power Draw.
Environment
Operating Environment -22° to 185° F (-30° to +60° C) 1
Storage Environment -40° to 185° F (-40° to +85° C)
Relative Humdity 20 to 90% noncondensing
Fax Specifications
Maximum T.38 Ports 8
Web Connections 50
File Upload Size248MB max for the Send Fax Web page; 36MB max for T.37, Client software and API
Certifications
EMC Approvals FCC Part 15 Class A, EN 55022 Class A, EN 55024
Safety Approvals UL\cUL 60950-1 ed.2, IEC 60950-1 ed.2 & EN (2006 +am.11)
1UL Listed @ 40°C. Limited by power supply. UL Certification does not apply or extend to an ambient above 40°C
and has not been evaluated by UL for ambient greater than 40°C. This product is intended to be supplied by a
Listed Power Unit marked L.P.S. or Class 2 and rated 12 VDC 5A.
2The difference in maximum size allowed is due to the data encoding for T.37, the client software, and API
attachments.

PRODUCT OVERVIEW
8 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
FF240, FF440, and FF840 Specifications
Category Description
Physical Description
Dimensions W 15.335 in x H 1.717 in x D 6.033 in
Note: Adding the plastic feet increases the height to 1.877 in. For dimensions with
mounting brackets, refer to the Mounting FaxFinder topic.
Weight FF240 FF440 FF840
4.1 lbs (1.9 kg) 4.2 lbs (2.0 kg) 4.5 lbs (2.1 kg)
Connectors
Connectors 1 RJ-45 console serial port
1 RJ-45 Ethernet port
2 USB ports
RJ-11 line jacks
Power Requirements
Input Voltage 12 Volts
See FaxFinder Power Draw for additional power information.
Environment
Operating
Environment
-40° to 167° F (-40° to +75° C) 1
Storage
Environment
-40° to 185° F (-40° to +85° C)
Relative Humdity 20 to 90% noncondensing
Fax Specifications
Fax Specs (MT5634SMI modem) Group 3 Fax (T.30 and T.4) Modulations: ITU V.34, ITU V.17, V.29, V.27
and V.21
Web Connections 50
File Upload Size248MB max for the Send Fax Web page 36MB max for T.37, Client software and API
Certifications
EMC Approvals FCC Part 15 Class A, EN 55022 Class A, EN 55024
Safety Approvals UL\cUL 60950-1 ed.2, IEC 60950-1 ed.2 & EN (2006 +am.11)
Telecom
Approvals
47CFR Part 68, CS03, TBR21; Other countries also included
1UL Listed @ 40°C. Limited by power supply. UL Certification does not apply or extend to an ambient above 40°C
and has not been evaluated by UL for ambient greater than 40°C.

PRODUCT OVERVIEW
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 9
Listé UL à 40° C, limité par l'alimentation. La certification UL ne s'applique pas ou ne s'étend pas à des
températures dépassant 40° C, et le produit n'a pas été évalué par UL pour une température ambiante dépassant
40° C.
Note: This product is intended to be supplied by a Listed Power Unit marked L.P.S. or Class 2 and rated 12 VDC
5A.
2The difference in maximum size allowed is due to the data encoding for T.37, the client software, and API
attachments.
FaxFinder Expansion Module Specifications
Category Description
Dimensions
Dimensions W 15.335 in x H 1.717 in x D 6.033 in.
Note: For dimensions with mounting brackets, refer to the Mounting a
FaxFinder Expansion Unit topics.
Weight 7.77 pounds
Connectors
Connectors USB 2.0 High speed Mini B connector
8 or 16 RJ-11 line jacks
Power Requirements
Input Voltage 9 Volts
Refer to FaxFinder Expansion Modules Power Draw for additional power
information.
Environment
Operating Environment -40° to 152° F (-40° to +67° C)
Storage Environment -40° to 185° F (-40° to +85° C)
Relative Humidity 20 to 90% noncondensing
Certifications
EMC Approvals FCC Part 15 Class A, EN 55022 Class A, EN 55024
Safety Approvals UL\cUL 60950-1 ed.2, IEC 60950-1 ed.2 & EN (2006 +am.11)
Telecom Approvals 47CFR Part 68, CS03, TBR21; Other countries also included
Note: This product is intended to be supplied a listed power Module marked L.P.S. or Class 2 and rates from
9Vdc 2A.
Multi-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source when
determining product load.
1Typical is the current while the unit is powered up, but not sending or receiving faxes.
2Maximum is the current while sending or receiving faxes.
3Peak is the current while sending or receiving faxes.

PRODUCT OVERVIEW
10 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
FaxFinder FF240-IP Power Draw
FaxFinder power draw at 12 volts.
Sleep Mode Typical1Maximum2Peak3
Current (AMPS) 0.636 0.680 0.845 0.959
Multi-Tech Systems, Inc. recommends incorporating a 10% buffer into the power source when determining
product load.
1Typical is the current while the unit is powered up, but not sending or receiving faxes.
2Maximum is the current while sending or receiving faxes.
3Peak is the peak current while sending or receiving faxes.
FaxFinder x40 Power Draw
FaxFinder power draw at 12 volts.
FF240
Sleep Mode Typical1Maximum2Peak3
Current (AMPS) 0.665 0.711 0.837 0.959
FF440
Sleep Mode Typical1Maximum2Peak3
Current (AMPS) 0.801 0.890 0.930 1.07
FF840
Sleep Mode Typical1Maximum2Peak3
Current (AMPS) 0.965 1.100 1.210 1.38
Multi-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source when
determining product load.
1Typical is the current while the unit is powered up, but not sending or receiving faxes.
2Maximum is the current while sending or receiving faxes.
3Peak is the peak current while sending or receiving faxes.
FaxFinder Expansion Modules Power Draw
FaxFinder Expansion Module power draw at 9 volts.

PRODUCT OVERVIEW
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 11
FFEX8
Typical1Maximum2Peak3
Current (AMPS) 0.837 0.895 0.940
Watts 7.59 8.11 --
FFEX16
Typical1Maximum2Peak3
Current (AMPS) 1.430 1.560 1.630
Watts 12.81 13.95 --
Multi-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source when
determining product load.
1Typical is the current while the module is powered up, but not sending or receiving faxes.
2Maximum is the current while sending or receiving faxes.
3Peak is the current while sending or receiving faxes.
Fax File Types
Users can fax the following document types through the web management interface. Additional options are
available through the FaxFinder Client.
PDF
PS
TIF or TIFF
TXT
Note: When printing from another application, FaxFinder sends the file as TIF images.
Requirements
The FaxFinder Fax Server is an IP enabled fax server that works with other devices and services on your
communication network to send and receive faxes and to perform administrative functions. FaxFinder requires:
The FaxFinder IP Fax Server works with other devices and services on your communication network to send and
receive faxes and to perform administrative functions. FaxFinder requires:
SMTP server access
Used to distribute FaxFinder emails that contain faxes, administrative notices, and log files.
Multi-Tech recommends that you create a DNS A record for FaxFinder.
Depending on the location of email recipients and IP resources, FaxFinder may also require WAN
access through your network’s Internet gateway.
Analog phone lines that provide dial tone and ring voltage at traditional levels and cadence
To fully use FaxFinder’s inbound fax routing, communication lines (PBX ports) need to pass direct inward
dial (DID) information in DTMF format to FaxFinder when the FaxFinder port goes off hook to answer a call.

PRODUCT OVERVIEW
12 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
A workstation for initial FaxFinder configuration
Depending on your network, you may need to connect FaxFinder directly to the workstation to complete
initial network setup. You will need to identify and possibly change the workstation’s current IP. If using a
laptop, note that an active WiFi connection may interfere with the Ethernet connection to FaxFinder.
Internet Browser
Use a current version of your Internet browser. Some FaxFinder Web Management pages do not render
correctly on outdated browsers.
Static IP address
FaxFinder does not support automatically assigned IP addresses via DHCP. FaxFinder is set from the factory
with an IP address of 192.168.2.1 (netmask 255.255.255.000).
Ethernet and RJ-45 Cable
You need to know if your Ethernet equipment has a simple traditional switch or hub, a managed V-LAN
switch that is IP address aware (and will block traffic that is not from its configured subnet), or a port on a
network enabled device (such as a PBX or router) with controls that are similar to a managed switch.
FaxFinder's Ethernet interface is full duplex, auto negotiating 10/100/1000 Mb and auto polarity
sensing. Auto polarity allows you to use a traditional straight through or cross-over, Ethernet RJ-
45 cable.
FaxFinder does not support POE (Power over Ethernet). You may need to disable POE features on
the Ethernet port that you connect to the FaxFinder.
SIP and T.38 Network Requirements
You need to know what parameters your network requires to communicate with the FaxFinder.
Fax Routing Overview
Inbound Routing
Depending on your network configuration, FaxFinder can route incoming faxes to a network printer, network
share, and through your mail server to any individual user. FaxFinder can deliver incoming faxes as email
attachments to any user on your mail system, whether local, remote, or mobile.

PRODUCT OVERVIEW
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 13
Outbound Routing
You can configure FaxFinder so that users can send faxes through a T.37 email, the FaxFinder Fax Client, a web
browser, or a Web API. Fax Client Software, installed on a user's Windows computer, also allows the user to send
faxes through the print function of any software.
Static or Dynamic Delivery
The source and type of communication lines that connect to FaxFinder dictate if the inbound fax routing method is
set for dynamic or static delivery. Dynamic delivery is based on the number dialed by the party sending the fax.
Static delivery is based on which communication line/FaxFinder port the inbound fax uses.
Although FaxFinder ports can be connected to an ordinary phone line (POTS line), they are often connected to a
PBX extension/station port. FaxFinder can deliver incoming faxes as email messages to any user on your network.
Use this feature when your PBX can route multiple receiving numbers to a single station port. A PBX may
determine which number was dialed by the originator, for example, through an IP enabled PBX communicating
directly with an IP based PSTN service or other IP enabled communication equipment.
PBX Call Routing
1. PBX sends a call to the FaxFinder by ringing the extension connected to the FaxFinder port.
2. FaxFinder picks up (goes off hook).
3. The PBX transmits a string of DTMF digits to the extension. Usually this is the last x number of digits
dialed by the calling side.
4. FaxFinder port answers as a fax machine and receives the incoming fax.
5. When the fax transmission completes, FaxFinder uses the DID information to determine delivery options.
FaxFinder does this by reading the recipient inbound routing table in the FaxFinder.
When the PBX provides call routing information, it does not matter which FaxFinder port (line) receives the call.
The fax will be routed to all the delivery options associated with the DID number (recipient extension) defined in
the Recipient routing table.

PRODUCT OVERVIEW
14 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
If the PBX/analog line cannot provide DID call routing, incoming faxes will be routed solely on the delivery options
associated with specific FaxFinder port (line) that the call was received on. You can define multiple delivery options
for each physical line/port.

HARDWARE AND INSTALLATION
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 15
Chapter 2 – Hardware and Installation
Connectors and LEDs by Model
FaxFinder FF240
FaxFinder FF240 Connectors
FaxFinder FF240 LEDs
FaxFinder FF440
FaxFinder 440 Connectors
FaxFinder FF440 LEDs
FaxFinder FF840
FaxFinder FF840 Connectors
FaxFinder FF840 LEDs

HARDWARE AND INSTALLATION
16 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
FaxFinder FF240-IP Connectors
Connector Descriptions
Label Description
1-8 PSTN/POTS RJ 11 phone line ports. The FaxFinder 240 has ports 1-2, the FaxFinder 440 has
ports 1-4, and the FaxFinder 840 has ports 1-8. Ports on the back line up with the modem
LEDs on the front.
+12V Power receptacle for provided power cord.
CONSOLE DE-9 connection for serial access and control of the FaxFinder.
USB Not used at this time.Used to connect a FaxFinder Expansion Unit.
RESET Use to reboot the FaxFinder.
LAN 1 RJ-45 receptacle for network connection.
FaxFinder FF240-IP LEDs
LED Descriptions
Label Name Description
Speed Speed When lit, if the color is:
Green: Ethernet rate is 1000 Mbps
Yellow: Ethernet rate is 100 Mbps
Unlit: Ethernet rate is 10 Mbps
Link/Act Link / Activity Lit when a physical link has been established with the Ethernet network. Blinks
when there is activity.
HDD High Density
Drive
When the internal hard drive is accessed, this LED is yellow. When unlit, HDD is
not being accessed.
Power Power Solid (constant) green if unit is on.
One set of the following for each modem/port:
TD Transmit Data TD LED flashes when the modem transmits data to another modem.
RD Receive Data RD LED flashes when the modem receives data from another modem.
CD Carrier Detect Carrier of remote modem is detected.

HARDWARE AND INSTALLATION
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 17
FaxFinder Expansion Module Connectors and LEDs
This topic applies to optional FaxFinder Expansion Modules.
FaxFinder FFEX8
FaxFinder FFEX8 Connectors
FaxFinder FFEX8 LEDs
FaxFinder FFEX16
FaxFinder FFEX16 Connectors
FaxFinder FFEX16 LEDs
Connector Descriptions
Label Description
1-8 or 1-16 PSTN/POTS RJ 11 phone line ports. The FaxFinder Expansion Module comes with either 8
ports or 16 ports. Ports on the back line up with the modem LEDs on the front.
9V Power receptacle for provided power cord.
USB Used to connect to FaxFinder.
LED Descriptions
Label Name Description
Power Power Solid (constant) green if module is on.
One set of the following for each modem/port:
TD Transmit Data TD LED flashes when the modem transmits data to another modem.
RD Receive Data RD LED flashes when the modem receives data from another modem.
CD Carrier Detect Remote modem carrier is detected.

HARDWARE AND INSTALLATION
18 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
Before Installing FaxFinder
Disable Call Waiting on lines or PBX ports to be used with FaxFinder. FaxFinder does not support Call Waiting. The
Call Waiting beep causes fax communication errors.
Mounting FaxFinder (Optional)
The FaxFinder 240-IP is a table-top unit that can be wall- or rack-mounted. Mounting kits can be purchased
separately.
When installing the unit in a closed or multi-unit enclosure, follow the recommended installation defined by the
enclosure manufacturer.
Note: The images in this section show a different FaxFinder model. The dimensions and mounting instructions
are the same.
Rack Safety
When installing the unit in a closed or multi-unit enclosure, follow the recommended installation defined by the
enclosure manufacturer.
Note: The ambient temperature of the rack interior must not exceed 40° Celsius.
Do not place the unit directly on top of other equipment or place other equipment directly on top of the
unit.
If installing the unit in a closed or multi-unit enclosure, ensure adequate airflow within the rack so that the
maximum recommended ambient temperature (40° C) is not exceeded.
Ensure that the unit is properly connected to earth ground by verifying that it is reliably grounded when
mounted within a rack.
If a power strip is used, ensure that the power strip provides adequate grounding of the attached
apparatus.
When mounting the equipment in the rack, make sure mechanical loading is even to avoid a hazardous
condition. The rack should safely support the combined weight of all the equipment it supports.
Ensure that the main supply circuit is capable of handling the load of the equipment. See the power label on
the equipment for load requirements.
Only properly qualified service personnel should install this equipment. Only connect like circuits - connect
SELV (Secondary Extra Low Voltage) circuits to SELV circuits and TN (Telecommunications Network) circuits
to TN circuits.
Mounting FaxFinder in a 19-inch Rack
Use these steps to mount FaxFinder in a 19-inch rack enclosure.

HARDWARE AND INSTALLATION
FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide 19
Dimensions with brackets attached for rack mounting (top view)
Dimensions with brackets attached for rack mounting (front view)
Note:
Attaching the device to the rail of an EIA 19-inch rack enclosure may require two people.
1. Position a mounting bracket on the right side as shown.
2. Secure the bracket to right side using three provided screws as shown.
3. Position a mounting bracket on the left side.

HARDWARE AND INSTALLATION
20 FaxFinder®Fax Server FF-240, FF-440, FF-840, FF240-IP Hardware and Installation Guide
4. Secure the bracket to left side using three provided screws.
5. Remove feet (4) from the unit.
6. Secure the unit to rack rails by the brackets and mount the FaxFinder in the rack enclosure per the rack
manufacturer's mounting procedure. Because equipment racks vary, screws for rack-rail mounting are not
provided. Follow the instructions of the rack manufacturer and use screws that fit.
Mounting FaxFinder on a Wall
Use these steps to mount FaxFinder on a wall.
Dimensions with brackets attached for wall mounting (top view)
Dimensions with brackets attached for wall mounting (front view)
1. Position a mounting bracket on the right side using two mounting screw holes.