Multitech Multi-Tech RouteFinder SOHO RF820 User manual

RouteFinder®
SOHO Security Appliance
RF820 & RF820-AP
RF830 & RF830-AP
Quick Start Guide

Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide 3
Quick Start Guide
RouteFinder SOHO Security Appliance
RF820 & RF820-AP
RF830 & RF830-AP
Document Product Number 82100048L, Revision D
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission
from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 2006-2007
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof
and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes.
Revision Date Description
A04/20/06 Initial release. Software version 1.00
B01/09/07 Software version 1.30
C04/05/07 Updated Technical Support contact list
D10/23/07 Software version 1.40. Save and Restart functionality changed.
Patents
This device is covered by one or more of the following U.S. Patent Numbers: 6,219,708; 5,301,274;
5,309,562; 5,355,365; 5,355,653; 5,452,289; 5,453.986.
Trademarks
RouteFinder, Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech System, Inc.
Windows is a registered trademark of Microsoft. All other trademarked products mentioned in this
manual are owned by their respective companies.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]
Internet Address: http://www.multitech.com
Technical Support
Country By Email By Phone
Europe, Middle East, Africa [email protected] +(44) 118 959 7774
U.S., Canada, all others [email protected] [phone] or [phone]

4 Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide
Contents
Chapter 1 – Introduction and Description............................................5
RouteFinder Ship Kit Contents...........................................................5
RouteFinder Documentation...............................................................5
Telecom Warnings for the Modem......................................................6
RF820/RF820-AP Front Panel ...........................................................6
RF830/RF830-AP Front Panel ...........................................................6
RF820 Back Panel..............................................................................7
RF820-AP Back Panel........................................................................7
RF830 Back Panel..............................................................................7
RF830-AP Back Panel........................................................................7
Typical Applications............................................................................8
Chapter 2 – Installation..........................................................................9
Cabling Your RF820 RouteFinder ......................................................9
Cabling the RF820-AP........................................................................9
Cabling Your RF830 RouteFinder ....................................................10
Cabling the RF830-AP......................................................................10
The RF820-AP and RF830-AP Antenna...........................................11
Setting up a Workstation and Starting the RouteFinder ...................12
Open a Web Browser.......................................................................14
Login.................................................................................................14
Web Management Software Opens..................................................15
Navigating Through the Software Screen.........................................15
Menu Bar..........................................................................................15
Sub-Menus.......................................................................................16
Chapter 3 – Configuration ...................................................................17
Using the Setup Wizard to Configure the RouteFinder.....................17
RF820/RF820-AP and RF830/RF830-AP Wizard Setup..................18
Save & Restart Button Under Menu Bar...........................................22

Chapter 1 – Introduction and Description
Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide 5
Chapter 1 – Introduction and
Description
Welcome to the world of Internet security. Your Multi-Tech RouteFinder SOHO security
appliances, models RF820 and RF830, and RouteFinder SOHO wireless security appliances,
models RF820-AP and RF830-AP, are ideal for the small office or home office (SOHO) that
need secure access to a corporate LAN.
In addition to providing a WAN Ethernet port(s) for DSL or cable broadband Internet access,
these devices also offer both client-to-LAN and LAN-to-LAN VPN connectivity based on the
IPSec or PPTP protocols. The RouteFinder supports up to 15 VPN tunnels and provides
168-bit 3DES and AES encryption to ensure that your information remains private. In addition,
it offers secure Internet firewall services.
RouteFinder Ship Kit Contents
The RouteFinder shipping box contains the following items:
•One SOHO RouteFinder
•Power Supply
•2.4 GHz 5dBi SWI-Reverse-F Swivel Access Point Antenna (Included with the wireless
models only)
•Ethernet cable (included with the RF830 model)
•This Quick Start Guide
•IPSec VPN Client 30-day evaluation software on CD (not the full working version).
•One RouteFinder CD which contains RouteFinder documentation and Adobe Acrobat
Reader.
If any of the items is missing or damaged, please contact Multi-Tech Systems, Inc.
RouteFinder Documentation
The Quick Start Guide
The Quick Start Guide is a shorter version of this User Guide. It is included in printed form with
your RouteFinder. The guide provides the necessary information for a qualified person to
unpack, connect, and configure the device for proper operation.
The User Guide
The User Guide can be downloaded from the RouteFinder CD by clicking Install Manuals on
the Installation screen or downloading the file from the Multi-Tech Web site at:
http://www.multitech.com.
Adobe Acrobat Reader
Adobe Acrobat Reader is a free program for viewing PDF formatted documents. It can be
installed from the CD (click on Install Manuals and select Install Adobe Acrobat Reader).

Chapter 1 – Introduction and Description
6Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide
Telecom Warnings for the Modem
1. Never install telephone wiring during a lightning storm.
2. This product must be disconnected from the telephone network interface when
servicing.
3. This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone during an electrical storm. There may be a remote risk of
electrical shock from lightening.
7. Do not use the telephone to report a gas leak in the vicinity of the leak.
8. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
9. Never install telephone jacks in a wet location unless the jack is specifically designed for
wet locations.
RF820/RF820-AP Front Panel
RF830/RF830-AP Front Panel
LEDs Description
Power Lights when power is being supplied to the RouteFinder.
Status When functioning normally, the LED blinks. The LED is a solid light
when the RouteFinder is booting up, saving the configuration, restarting,
or updating the firmware.
Serial DCD (RF820s only) Lights when Serial port is connected to a remote site.
Serial RXD (RF820s only) Blinks when Serial port is receiving or transmitting data.
LAN10 /100M Lights when a successful connection to the 100BaseT LAN is
established. Off when connected to the 10BaseT.
LAN Link / ACT Lights when the LAN port has a valid Ethernet connection.
Blinks when it is receiving or transmitting data.
WAN 10 /100M Lights when a successful connection to the 100BaseT WAN is
established. Off when connected to the 10BaseT.
WAN Link / ACT Lights when the WAN port has a valid Internet connection.
Blinks when it is receiving or transmitting data.

Chapter 1 – Introduction and Description
Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide 7
RF820 Back Panel
RF820-AP Back Panel
RF830 Back Panel
RF830-AP Back Panel
Connector Description
Antenna Connector Connector for the 2.4 GHz 5dBi SWI-Reverse-F antenna. The
antenna must be connected before the RouteFinder is operational.
WAN WAN (10/100BaseT) port connects the DSL modem or cable modem.
The RF820s have one WAN port; the RF830s have two WAN ports.
LAN Ports There are 4 LAN ports. You can connect to PCs, FTP servers,
printers, or other devices you want to put on your network.
Reset The Reset button resets the RouteFinder to its factory defaults. Press
and hold the button until the Status LED goes off (at least 8 to 10
seconds), and then release it. Do not press this button unless you
want to restore all settings to the factory defaults.
Serial (RF820s only) Serial port connects to a standard modem (optional).
12VDC Power The power port connects the AC power adapter.

Chapter 1 – Introduction and Description
8Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide
Typical Applications
Remote User.The client-to-LAN
application replaces traditional
dial-in remote access by allowing
a remote user to connect to the
corporate LAN through a secure
tunnel over the Internet. The
advantage is that a remote user
can make a local call to an
Internet Service Provider, without
sacrificing the company’s security,
as opposed to a long distance call
to the corporate remote access
server.
Branch Office.The LAN-to-LAN
application sends network traffic
over the branch office Internet
connection instead of relying on
dedicated leased line connections.
This can save thousands of
dollars in line costs and reduce
overall hardware and
management expenses.
Firewall Security.As businesses
shift from dial-up or leased line
connections to always-on
broadband Internet connections,
the network becomes more
vulnerable to Internet hackers.
The RouteFinder provides a full-
featured firewall based on Stateful
Packet Inspection technology and
NAT protocol to provide security
from intruders attempting to
access the office LAN.
Load-Balancing. Load Balancing
distributes LAN-to-LAN traffic over
two WAN links. This allows for the
amount of traffic on each line to be
based on a specified weighed
value so that communication can
be made faster and more reliable.
Failover. If one port were to go
down, the RouteFinder appliance
would automatically re-route all
Internet and VPN traffic to the
other connection. The second
WAN port greatly enhances
performance and system uptime.

Chapter 2 – Installation
Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide 9
Chapter 2 – Installation
Cabling Your RF820 RouteFinder
Your RouteFinder requires making the appropriate connections to PCs, a cable or xDSL
modem, an analog modem or ISDN TA (RF820 only), and AC power.
After your device is properly cabled, it must be configured. See Chapter 3 for basic directions.
For advanced configurations, see the User Guide.
1. Turn the power off on all network devices (PCs, cable modems, DSL modems, analog
modems, ISDN TAs, and the router).
2. Plug one end of a RJ-45 cable into the Ethernet port on the PC and other into one of the
LAN port on the RouteFinder. (If you have more than one PC, connect the others in the
same way to the other LAN ports).
3. If using an analog modem, connect it to the RF820’s serial port.
4. Connect a network cable from the DSL or cable modem to the RouteFinder WAN port.
5. Connect the provided power supply cable to the 12VDC power port on the back of the
RouteFinder, and plug the other end of the power supply into an AC power outlet.
Cabling the RF820-AP
Use the cabling procedures above and attach the wireless antenna. See the Back Panel
section earlier in this chapter for the location of the antenna connector.
Note: The antenna must be attached in order for the RouteFinder to be operational.

Chapter 2 – Installation
10 Multi-Tech Systems, Inc. RF820/RF820-AP & RF830/RF830-AP Quick Start Guide
Cabling Your RF830 RouteFinder
1. Turn the power off on all network devices (PCs, cable modems, DSL modems, analog
modems, ISDN TAs, and the router).
2. Plug one end of a RJ-45 cable into the Ethernet port on the PC and other into one of the
LAN port on the RouteFinder. (If you have more than one PC, connect the others in the
same way to the other LAN ports).
3. Connect a network cable from the DSL or cable modem to the WAN port on the
RouteFinder. A second WAN port is provided for connecting a second DSL modem or
cable modem that uses a different Internet Service Provider (ISP). This gives you the
option to switch from one ISP to another in case one provider is not available.
4. Connect the provided power supply cable to the 12VDC power port on the back of the
RouteFinder, and plug the other end of the power supply into an AC power outlet.
Cabling the RF830-AP
Use the cabling procedures above and attach the wireless antenna. See the Back Panel
section earlier in this chapter for the location of the antenna connector.
Note: The antenna must be attached in order for the RouteFinder to be operational.