Multitech MultiAccess MULTIACCESS MA30120 User manual

MA30120
User Guide

User Guide
MultiAccess Communications Server
MultiAccess
S000255E Revision E
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed
written permission from Multi-Tech Systems, Inc.
Copyright © 2012 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person
or organization of such revisions or changes.
Record of Revisions
Revision Date Description
A 11/17/03 Manual released.
B12/06/04 Manual revised to include an appendix on modem commands and
version 1.08 of the MultiAccess software.
C 07/05/05 Manual revised to include software release version 1.12.
D 10/04/06 Manual revised to update AT Commands in Appendix B and includes
software version 1.14.
E09/18/12 Updated RoHS.
Patents
This device covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,864,560;
5,815,503; 5,812,534; 5,790,532; 5,764,628; 5,764,627; 5,754,589; 5,724,356; 5,673,268; 5,673,257;
5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448;
5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; 5,309,562;
5,301,274
Trademarks
Trademarks of Multi-Tech Systems, Inc.: Multi-Tech, and Multi-Tech logo.
HylaFAX is a trademark of Silicon Graphics Corporation. Windows is a registered trademark of Microsoft
Corporation in the United States and other countries.
All products or technologies are the trademarks or registered trademarks of their respective holders.
Technical Support
Country By Email By Phone
France: [email protected] +(33) 1-64 61 09 81
India: [e-mail] [phone]
Europe, Asia, Africa: [email protected]k +(44) 118 959 7774
U.S., Canada, all others: [e-mail] [phone] or [phone]
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Internet Address: http://www.multitech.com

Contents
Chapter 1 - Introduction and Description.................................................................................5
WAN Communications ..........................................................................................................5
Management..........................................................................................................................5
Remote Access .....................................................................................................................5
Features ................................................................................................................................6
Ship Kit Contents
...................................................................................................................6
Front Panel
............................................................................................................................7
Back Panel ............................................................................................................................8
Typical Application.................................................................................................................9
Specifications ......................................................................................................................11
Chapter 2 - Installation .............................................................................................................12
Safety Warnings ..................................................................................................................12
Safety Recommendations for Rack Installations .................................................................12
Site Planning .......................................................................................................................13
Hardware Installation Procedure .........................................................................................14
Starting Your MultiAccess ...................................................................................................15
Network Setup
.....................................................................................................................19
Line Interfaces
.....................................................................................................................20
Modem Setup ......................................................................................................................21
User Authentication .............................................................................................................28
Chapter 3 - Software.................................................................................................................32
Home and Logout Options...................................................................................................33
Administration......................................................................................................................35
Networks & Services ...........................................................................................................50
Network Setup
.....................................................................................................................56
DHCP Server
.......................................................................................................................66
Tracking...............................................................................................................................70
Packet Filters.......................................................................................................................71
User Authentication .............................................................................................................75
Modem Setup ......................................................................................................................88
Statistics & Logs
..................................................................................................................98
Line Interfaces
...................................................................................................................117
Chapter 4 - Troubleshooting..................................................................................................129
Chapter 5 - MultiAccess Maintenance ..................................................................................130
Chapter 6- Warranty and Service ..........................................................................................131
Regulatory Compliance .....................................................................................................133
Recording MultiAccess Information ...................................................................................135
Appendix A - License Agreements
........................................................................................136
GNU GENERAL PUBLIC LICENSE ..................................................................................138
Appendix B – Modem Commands.........................................................................................141
“AT” Command Syntax Convention...................................................................................141
“AT” Commands Supported...............................................................................................144
“AT” Commands Accepted with No Effect .........................................................................147

S-Registers........................................................................................................................148
Advanced MultiAccess Modem Commands ......................................................................152
Application Notes
...............................................................................................................159
ASCII Conversion Chart ....................................................................................................161
Appendix C – How to Update.................................................................................................162
Menu Driven: .....................................................................................................................162
Manual Method (via Linux command line):........................................................................162
Appendix D – Waste Electrical and Electronic Equipment (WEEE) Statement.................165
Appendix E – Restriction of the Use of Hazardous Substances (RoHS)...........................166
Glossary...................................................................................................................................167
Index.........................................................................................................................................178

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 5
Chapter 1 - Introduction and
Description
Welcome to Multi-Tech’s new MultiAccess Communications Server, Model MultiAccess. The MultiAccess
Communications Server is a high-performance digital remote access solution for Enterprise LANs and
Intranets or Internet service providers. MultiAccess is a V.92 remote access server (RAS) supporting up to
four T1 line interfaces implementing either RBS or PRI signaling for use in North America or up to four E1
line interfaces implementing PRI signaling for the rest of the world. The MultiAccess Communications Server
uses a web based Graphical User Interface (GUI) for configuration, is a 1U (one-up) rackmountable unit that
contains up to four universal modem ports for dial-in communications.
WAN Communications
MultiAccess ships turnkey for T1/RBS or T1/E1 PRI ISDN and populated with 30 modems on line interface 1
for the basic configuration. Additional modem modules can be added to support up to four T1/E1 line
interfaces. The high-density modems provide V.92/56K dial-up speeds. In addition, they are manageable
from remote locations using platform-independent, industry standard protocols.
Management
MultiAccess includes robust management support allowing a network administrator to securely manage the
devices either through a web browser or at the command line. The browser-based option uses the HTTPS
protocol, also know as SSL (Secure Sockets Layer) to provide 128-bit encryption to secure the management
session. The command line interface is accessible via SSH (Secure Shell) and supports SCP (Secure Copy)
and sftp (Secure File Transfer Protocol) to help provide maintenance support.
SNTP Support. MultiAccess includes an industry standard Simple Network Time Protocol (SNTP) client that
enables it to synchronize its clock with a remote time/clock server on the Internet. This feature is useful for
accounting purposes.
Remote Access
Comprehensive Security. MultiAccess provides an industry standard Radius Server and Radius Client for
authentication and authorization of thousands of user profiles using PAP and CHAP. In addition, it uses
Network Address Translation (NAT) to hide internal, non-routable IP addresses. If a Radius Server does not
exist, one is provided as part of the MultiAccess system. This Radius Server could provide authentication
and authorization information for this and other Radius Clients in use at your site.

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 6
Features
Compact design that supports up to four channelized T1 and/or IDSN PRI interfaces per rack unit
Dial-in scalability for up to 96/120 users
Terminates both analog and digital (ISDN) calls
Client authentication provided through industry standard Radius
V.92 modem-on-hold
V.92 quick connect
V.44 data compression
10/100 Mb Ethernet Lan/Wan connectivity
Simultaneous V.92/56K and 128 BRI ISDN sessions
Industry-standard PPP client support
PAP and CHAP authentication
Secure, graphical local or remote management using HTTPS or SSH
Standard 19” rackmountable chassis (1U)
Two-year warranty
Ship Kit Contents
The MultiAccess is shipped with the following:
1 MultiAccess
4 power cords (US, Euro, Austral, & UK)
1 printed Quick Start Guide
1 Document CD
1 Recovery Image CD
2 Rack Mounting Brackets and four mounting screws
If any of these items are missing, contact Multi-Tech Systems or your dealer or distributor. Inspect the
contents for signs of any shipping damage. If damage is observed, do not power up the MultiAccess. Contact
Multi-Tech’s Tech Support for advice.

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 7
Front Panel
The front panel has 16 front panel LEDs that provide operating status.
The Front Panel
Front Panel LED Descriptions
LED Description of LAN 1 & 2 LEDs
LINK The LINK LED indicates link integrity for the LAN Ethernet port. If the Ethernet link is valid at
either 10 Mbps or 100 Mbps, the LINK LED is lit. If the Ethernet link is invalid, the LINK LED is off.
ACT The ACT (Activity) LED indicates either transmit or receive activity on the LAN Ethernet port.
When activity is present on the LAN Ethernet port, the ACT LED is lit. When no activity is present
on the LAN Ethernet port, the ACT LED is off.
100MB The 100MB LED indicates the speed of the LAN Ethernet port. The 100MB LED is lit if the LAN
Ethernet port is linked at 100 Mbps. The 100 MB LED is off at 10 Mbps.
LED Description of LIne LI-1 thru LI-4 LEDs
LA The LA (Link Active) indicates layer 1 is up. LA blinks when Los of Frame Alignment (LFA) but not
Loss of Signal (LOS).
LC The LC indicates a red alarm.
LS The LS indicates a yellow alarm.
LED Description of Support Modem LEDs
CD The CD (Carrier Detect) LED lights when the modem detects a valid carrier signal from another
modem. It is on when the modem is communicating with the other modem. It is off when the link is
broken.
RD The RD (Read Data) LED flashes when the modem is receiving data from another modem.
DTR The DTR (Data Terminal Ready) LED lights when the operating system detects and initializes the
modem.
TD The TD (Transmit Data) LED flashes when the modem is transmitting data to another modem.
LED Description of System LEDs
HDD
ACT The HDD ACT (Hard Disk Drive Activity) LED lights when the MultiAccess hard disk drive is
accessed.
ALERT The ALERT LED lights and the system beeps when memory DIMM is bad, missing, or if other
rudimentary hardware failure.
POWER The POWER LED is off when the MultiAccess is in a reset state. When the POWER LED is lit, the
MultiAccess is not in a reset state.

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 8
Back Panel
The MultiAccess back panel has a fan, a power plug, the POWER Switch (| / O), an RJ-11 phone LINE jack,
a DB-9 COM1 jack, a DB-15 High-density DSUB (VIDEO) jack, two USB (Revision 1.1 compliant) jacks, four
RJ-45 T1/E1/PRI line jacks, and two Ethernet RJ-45 (Ethernet 1 & Ethernet 2) jacks.
The MultiAccess back panel is illustrated and described below.
Back panel
The back panel components are described in detail in the Cabling Procedure section in Chapter 2 of this
manual.

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 9
Typical Application
Internet Service Provider (ISP) Application- Only one Ethernet interface on the MultiAccess is used.
The IP address of the MultiAccess and the pool of IP addresses for the dial-in users are of the same network
and normally are public addresses. The modems of the MultiAccess are configured for RAS usage. PPP
clients dial into the system, authenticate, via RADIUS, and establish a LAN to Client PPP session (remote
note).

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 10
Corporate Application-One or both Ethernet interfaces can be used. When both interfaces are used, they
are commonly configured with separate network addresses. The MultiAccess can provide dial-in RAS to one
or both networks and provide modem sharing and faxing for network workstations. Workstations on the
corporate LAN can be a Comm Port Redirector (e.g., Multi-Tech’s WINMCSI) for accessing MultiAccess’s
modems. Authentication can be performed before granting access to the modem sharing resource, providing
another layer of security to your network’s infrustructure.
If some or all the MultiAccess’s modems are configured for faxing, the HylaFAXserver software needs to
be operating on the MultiAccess and the HylaFAX client software operating on the network workstation.

Chapter 1 – Introduction and Description
MultiAccess Communications Server MA30120 User Guide 11
Specifications
System Processor: 566 MHz Celeron
RAM: 256 MB
LAN Ports Number of Ports: 2 (LAN 1 and LAN 2 ports)
Interface: 2 x 10BaseT/100BaseT (UPT)
Format: Ethernet 802.3, 802.2, Ethernet II or SNAP
Server Operating
System
Linux Open Source Software
System Management Web based (HTTPS/SSL)
Security Port and IP Filtering, Network Address Translation (NAT), Radius support
Modem Analog Data Rates: V.92/56K, enhanced V.34/33.6K
ISDN Data Rates: 64K HDLC, V110 at 19.2K bps & slower
Fax Rates: 14.4K bps
Error Correction: V.42
Data Compression: V.44, MN5, and V.42bis
Fax: V.17, Group 3
ISDN PRI Channels: 23 (T1 PRI) or 30 (E1 PRI)
B-Channel Protocols: PPP, ML-PPP, V.110
Switch Types: NI2, 4ESS, 5ESS custom, DMS100, ETSI, VN6, NTT
T1 Frame Formats: Extended Super Frame (ESF), 12 Frame Multiframe
(F12), 4 Frame Multiframe (F4), & 72 Frame Multiframe – Remote Switch
Mode (F72)
T1 Line Code: AMI or B8ZS
E1 Frame Formats: Extended Super Frame (ESF) w/ CRC4, Extended
Super Frame (ESF) w/o CRC4 (Double Fame)
E1 Line Code: AMI or HDB3
Channelized T1 Channels: 24 DSU/CSU operation for T1 WAN service
Frame Format: Extended Super Frame (ESF), 12 Frame Multiframe (F12),
4 Frame Multiframe (F4), & 72 Frame Multiframe – Remote Switch Mode
(F72)
Line Code: AMI or B8ZS
Signaling Methods: E&M Immediate, E&M Wink, FXS ground start, FXS
loop start
Power Voltage & Frequency:100-240v AC, 50-60 Hz,1.2-0.6 amps universal input
Power Consumption: 30 Watts
Physical Description 17" w × 1.75" h × 10.5" d; 10 lbs. (1U rackmountable)
(43.18 cm × 4.45 cm × 26.67 cm; 4.54 kg)
Operating Environment Temperature Range: 0° to 50°C (32° to 120° F)
Humidity: relative 25-85% noncondensing
Approvals CE Mark
EMC: FCC Part 15 Class A, EN 55022, EN 55024, EN 61000-3-2,
EN 61000-3-3
Safety: UL 60950, EN 60950
Telecom: CS03, FCC Part 68, TBR4

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 12
Chapter 2 - Installation
Safety Warnings
Use this product only with UL- and CUL-listed computers.
To reduce the risk of fire, use only 26 AWG or larger telephone wiring.
Never install telephone wiring during a lightning storm.
Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected
at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning.
Do not use a telephone in the vicinity of a gas leak.
Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the MultiAccess board
provides backup power for the time-keeping capability. The battery has an estimated life expectancy of ten
years. Contact Multi-Tech if you suspect a failed battery. If date and time is incorrect after having the unit
powered off, it may be due to a weak battery or incorrect setup.
Caution: The Ethernet ports are not designed to be connected to a Public Telecommunication Network.
Safety Recommendations for Rack
Installations
Ensure proper installation of the MultiAccess in a closed or multi-unit enclosure by following the
recommended installation as defined by the enclosure manufacturer. Do not place the MultiAccess
directly on top of other equipment or place other equipment directly on top of the MultiAccess.
If installing the MultiAccess in a closed or multi-unit enclosure, ensure adequate airflow within the rack so
that the maximum recommended ambient temperature is not exceeded.
Ensure that the MultiAccess is properly connected to earth ground via a grounded power cord. If a power
strip is used, ensure that the power strip provides adequate grounding of the attached apparatus.
Ensure that the main supply circuit is capable of handling the load of the MultiAccess. Refer to the power
label on the equipment for load requirements.
Maximum ambient temperature for the MultiAccess is 40 degrees Celsius (104F).
Properly qualified service personnel should only install this equipment.
Connect like circuits. In other words, connect SELV (Secondary Extra Low Voltage) circuits to SELV
circuits and TN (Telecommunications Network) circuits to TN circuits.

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 13
Site Planning
With proper planning, your MultiAccess system can be installed quickly and in a short time. To implement the
suggested planning process, you must:
1. Plan for physical space, environmental, electronic and electrical needs. Identify physical installation site.
The environment should be properly ventilated with controlled temperature and humidity.
• Good AC power source with proper Earth Ground.
• EIA 19” rack, MultiComTower, or standalone installation.
• Determine where the termination point is for each T1, PRI, or E1 line.
• Determine physical access point to the Ethernet network.
• Identify high quality category 5 cable for Ethernet & T1 cabling. Depending on environment
characteristics, shielded T1 cable may be necessary.
• For initial setup and administrative purposes, a network workstation with a WEB browser supporting
HTTPS will be needed.
2. Define your users’ client computer needs
• Determine the number of dial in analog modem users
• Identify client workstation OS (PC running Windows98/XP/2000, or MAC OS10)
• Identify client modem types (V.34, V.90, V.92)
• Identify dial up security protocol (CHAP & PAP)
• Third-Party Security Devices (SecurID)
• Identify the Security Database (i.e. user file in RADIUS server or Microsoft SAM\Active directory with
IAS) and make sure users have dial in rights with framed protocol PPP attribute
3. Identify applicable network resources (IP address of; gateway/default route, DNS, WINS, RADIUS
server(s), etc)
• Identify the network MASK
• Identify available IP addresses (determine the static IP address that is to be assigned to the Multi
Access)
• Determine IP assignment method (predefined pool/range) to be implemented by the MultiAccess
(regarding the IP addresses to be assigned to the remote dial in users).
• When Implementing RADIUS Authentication and Accounting, identify the UDP ports used by the RADIUS
server(s)
4. Define your line interfaces
• Obtain T1 or E1 PRI line provisioning information for your LEC
• Identify the telephone number(s) of the line or lines
• Identify the Framing Format
• Identify the Line Coding
• Identify the type of signaling (RBS or PRI for T1 or E1 PRI)
• For RBS, the signaling type can be referred to as the start method and/or the FXS signaling method (i.e.
Immediate, Wink, Ground, and Loop)
• For PRI signaling identify the type of central office switch\protocol, i.e. AT&T5ESS, DMS100/250,
National ISDN2
• Identify the Line Build-Out (LBO) i.e. what db level is presented on premise by the provider and what db
level should the premise equipment transmit at.
Note: For E1 lines the signaling type must be PRI. R2 signaling methods are not supported.

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 14
Hardware Installation Procedure
The MultiAccess is designed to install either on a desktop or in a standard EIA 19“ rack, and is shipped with the
mounting hardware to install the MultiAccess in the rack. If installing in a rack, use the provided mounting
hardware and follow the rack enclosure manufacturer’s instructions to safely and securely mount the
MultiAccess in the rack enclosure. Proceed to the cabling procedure.
Cabling
Cabling your MultiAccess involves making the proper power, phone, and line (T1/E1/PRI) connections as
described and illustrated below.
The MultiAccess back panel has a fan, a power plug, POWER Switch (| / O), a RJ-11 phone LINE jack, a DB-9
COM1 jack, a DB-15 High-density DSUB (VIDEO) jack, two USB (Revision 1.1 compliant) jacks, four RJ-45
T1/E1/PRI line jacks, and two Ethernet RJ-45 (Ethernet 1 & Ethernet 2) jacks.
1. Using an RJ-45 cable, connect one end to LI-1 (Line 1 Interface) on the back of the MultiAccess and the
other end to your first T1/E1/PRI line connection. If a second, third, or fourth line connection is required,
connect an RJ-45 cable for each of the line connections being used.
2. Connect a workstation to your local network; connect one end of a RJ-45 cable to the Ethernet 1 jack on
the back of the MultiAccess and the other end to the hub on your local network.
3. For advanced users, the Video and Keyboard connections are for manual intervention of the Operating
System.
The default root level login password is linux (lower case) and the command to change the root level
password is “passwd”. The recommended mimimum password length is 8-characters. However, the
MultiAccess will accept less than 8-characters.
The Linux command to properly shut down (halt) the MultiAccess is shutdown –h now. The command to
restart is r.
4. With the MultiAccess Power switch in the off () position and using the supplied power cord, connect the
MultiAccess power plug to a live power outlet.
5. Place the MultiAccess Power switch to the on () position to turn on the MultiAccess
Caution: Never switch off MultiAccess Power until after you have performed the Shutdown process.
Refer to Administration > System Tools in Chapter 3 of this User Guide. If the MultiAccess is not properly
shut down before switching off Power, the next start may take a little longer, or in the worst case, data could be
lost.
6. Proceed to Starting the MultiAccess.

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 15
Starting Your MultiAccess
This section covers the steps for connecting a workstation to the MultiAccess, starting up the MultiAccess,
opening the MultiAccess Communications Server Web Management program, performing the time zone setup,
and using the menu bar to navigate through the Web Management software screens.
1. Set the workstation IP address to 192.168.2.x subnet other than 192.168.2.1 which is the IP address of
Ethernet 1 (eth0) and 192.168.2.5 which is already assigned to Ethernet 2 (eht1).
2. Turn on power to the MultiAccess. When you hear 5 beeps, approximately 2 minutes after applying
power, continue with the next step.
Note: Depending on the version of MultiAccess (and other variables, like the previous shutdown and
the number of expansion modules) the duration needed to boot may vary. It may be helpful to connect
an external monitor and keyboard to determine the current status of the system. Five seconds after
turning on power, one beep is heard, indicating a successful POST of the mother board, next the BIOS
detects the hard drive from which the Linux operating system and appropriate drivers are loaded.
3. Bring up a Web browser on the workstation. At the browser's address line, enter https://192.168.2.1
and press the Enter key.
Important: Be sure to type https (http will not work).
4. In some environments, one or more Security Alert screen(s) may display. At the initial Security Alert
screen, click Yes and follow any additional on-screen prompts.
Login
1. The Login screen is displayed.
Type the default User name: admin (all lower-case)
Tab to the Password entry and type the default password: admin (all lower-case).
Click the Login button.
Note: User name and Password are case-sensitive (both must be all lower-case) and can be up to
12 characters each. Later, you will want to change the password from the default (admin) to
something else. (If Windows displays the AutoComplete screen, for security reasons, you may
want to click No to tell Windows OS to not remember the password.)

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 16
Changing the Password: You should change the default User and Password entries. This can be
accomplished in the WEB Admin screen of the Administration menu.
Caution: Use a safe password! Your first name spelled backwards is not a sufficiently safe
password; a password such as xfT35$4 is better.
2. If someone else is already logged onto the MultiAccess or you were logged in recently, the following
message displays.
At the prompt Do you want to log the user out? Click Yes. If you click No, you are returned to the
Login screen.
3. The MultiAccessCommunications Server Web Management Home screen is displayed.

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 17
Navigating Through the Screens
When you click one of the MultiAccess Menu Bar buttons, the first screen for that function displays. Once the
first screen opens, you can navigate to other screens within this function; they are listed on the left side of the
screen.
Home: The main screen.
Administration: System setup such as Time & Date, Web management, and certificate. Provides for system
shutdown and restart, plus other administrative tools such as PING, Trace Route, and TCP Connect.
Networks & Services: Define networks, services, and groups to make them available to be used by other
functions such as allowed networks, and packet filters.
Network Setup: Set up the LAN 1, and LAN 2 Ethernet ports, etc.
DHCP Server: Configure the DHCP server settings.
System Update: Update services can be downloaded from the update server to keep your system
continually updated.
Logout: Logout and return to the login screen
Tracking: Set up tracking of all packets through the network ports in the MultiAccess.
Packet Filters: Define filter rules and ICMP rules.
User Authentication: Defines security protocol methods, passwords, and user database details.
Modem Setup: Defines the primary role of the modem; RAS, fax, or network modem pool.
Statistics & Logs: View and download all the statistics and log files maintained by your system.
Line Interfaces: Defines setup information of your PSTN lines.
Help: (Online Help) Describes what to do on each screen.
Options Under Each Menu
Home Administration Networks &
Services Network Setup DHCP Serve
r
System Update Logout
Return to the
Main Menu System Setup SSH
SNTP Client
Web Admin
Site Certificate
Database Setup
Backup Setup
Available Backups
Intrusion Detection
Network Tools
System Tools
Networks
Services
Network Groups
Service Groups
Interface
Routes
Masquerading
SNAT
DNAT
Subnet Settings
Fixed Addresses
Available
Applied
Setup
Exit the
Program
Tracking Packet Filters User
Authentication Modem
Setup Statistics & Logs Line Interfaces Help
Accounting
Packet Filter Rules Add User Defined
Filters
ICMP
Local Users
Radius Client
Radius Server
Modem Setup
Modem Usage
Fax Setup
Setup
Uptime
Networks
Interface Details,
Routing Table,
Network Connections
Line Interfaces Status
Modem Connections
Connections,
connection Details,
Caller ID, Call History
Server Connections
Interface
Accounting
Self Monitor
View Logs
Line 1 Setup
Line 2 Setup
Line 3 Setup
Line 4 Setup
Administration
Networks &
Services
Network Setup
DHCP Server
System Update
Tracking
Packet Filters
User
Authentication
Modem Setup
Statistics & Logs
Line Interfaces

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 18
Setup Your Time Zone
4. Click Administration on the menu bar. The System Setup screen displays.
Set the System Time by selecting your Time Zone, the current Day, Month, Year, Hour, and
Minute.
Administration
System Setup
System Time

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 19
Network Setup
In the Network Setup > Interface you can define a host name for your MultiAccess, change the Ethernet 1
(eth0) to your local IP and subnet mask for your local network, and change the IP address of the default
Gateway to your local gateway address.
1. Enter the Host name you have established for your local MultiAccess. Click Save.
2. Enter in the External Name server window the IP address of your domain name server (DNS).
3. Click the Add button to connect to your name server.
4. Change the default IP Address for the Network Card 1 to the IP address of your local network and change
the default Subnet Mask for the Network Card 1 to the subnet mask for your local network. Click Save.
5. Change your web browser address to the new address of your local network.
6. Change the Default Gateway IP address to the IP address of your gateway. Click Save.
Note: The options for Network Card 2 are not shown in the above screen due to space limitation. The options
are the same as for Network Card 1.

Chapter 2 – Installation
MultiAccess Communications Server MA30120 User Guide 20
Line Interfaces
To establish your line interfaces for the four LI1 through LI4 interfaces, click on Line Interfaces. The Current
Setup section reflects the current operating parameters for the indicated Line Interface.
1. Click on the Line Type down arrow and select your type of line interface; T1 RBS or T1 PRI for North
America or E1 PRI for the rest of the world, then wait for the screen to refresh.
2. Use the various pull down menus to match the parameters of the Line Interface with the line provisioning
information from your Telco.
Note: A common provisioning issue is the type of framing format which the telco usually refers to as ESF.
But, the MultiAccess gives you a choice of ESF or ESF with error correction. Multi-Tech recommends that
you choose ESF with Error Correction.
3. Click Save and the send button will become active.
4. Click the Send button to cause the new parameters to become active. You must wait 45 seconds for the
screen to refresh and the new configuration to apply, then Current Setup section is updated.