MUTOH VJ-1948WX User guide

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Assembling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the cables . . . . . . . . . . . . . . . . . . . . . . . . 12
Powering ON / OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Test printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installation of the ValueJet Status Monitor . . . . . 27
Accessing the Manuals . . . . . . . . . . . . . . . . . . . . . . . . 28
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
• Unauthorized copying or duplication of the whole or part of the contents of this Guide is prohibited.
• Every care has been taken in writing the contents of this Guide, but please contact MUTOH or the dealer you purchased the
product from if you find any unclear, erroneous or otherwise unsatisfactory content in the Guide.
• Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the
printer according to any procedures other than those set forth in this Guide.
• Company names and product names that appear in this Guide are registered trademarks of the respective companies.
Unpacking and Initial Setup
Startup Guide
VJ-1948WX
g
and
Initial
Setup

2 Unpacking
Unpacking
• The operations of unpacking and moving this product must be carried out by four or more persons
working together.
• Keep this product level when moving it.
Unpacking the printer
[1] Open the packing box and take out each part.
Unpacking
CAUTION
Installation instruction:
Startup Guide (this document)
Printer body
Accessory box

Unpacking 3
[2] Check if the followings are included.
Note
Items marked with an asterisk (*) above are in the accessory box.
Items in the stand box
Check if the followings are included.
Printer: 1
**
* *
Tray: 1
*
Installation Instruction:
Japanese/English (each)
Startup Guide
(this document) Cleaning stick: 10 Flushing box sponge: 5
*
Paper towel: 5
Operation Manual
CD: 1 Waste fluid tank: 1
*
Tweezers: 1
Leg part (Right): 1Leg part (Left): 1
Hexagon socket
head cap screw: 8
Connector bar: 1
Hexagonal wrench: 1 Butterfly screw: 8
Waste fluid tank holder
fixing screw: 4
Waste fluid tank
holder: 1
Base part: 2

4 Unpacking
In order to install the product and make the initial settings, you will need the following things in addition to the packaged items.
Things to prepare in order to install and use the printer
Important!
Make sure your computer meets the following requirements.
• OS: Windows 10 (64bit), Windows 8/8.1 (64bit), Windows 7 (64bit)
• CPU: Intel (R) Core (TM) i5 / i7
• Memory: No less than 8G byte
• Network: Use a network port that supports Gigabit Ethernet, and an Ethernet cable that supports Category 6 Gigabit Ethernet or
later.
Note
Items marked with an asterisk (*) above are accessories or supplies.
Be sure to use a power cable of the specified type.
Using any other power cable could result in electric shock or fire.
Phillips-head
screwdriver: 1 Media: 1
*
Gigabit Ethernet cable: 1 Power cable: 3
*
Computer: 1
1,000 ml
ink bag: 8
**
2,000 ml
ink bag: 8
Or
Ink bag case: 8
*
WARNING

Assembling 5
Assembling
Follow the procedure below to assemble the stand.
Assemble the printer
Four or more people are required to assemble this printer.
Procedure for assembling the stand
[1] Assemble the right stand.
[2] Attach the right leg part to the right base part so that four
screw holes in the base part are at the front.
[3] Tighten two hexagon socket head cap screws using a hexagonal wrench (supplied accessory).
[4] Assemble the left stand in the same way as in Step 2, 3.
[5] Fasten the connector bar to the right stand using two
hexagon socket head cap screws.
• Attach the connector bar with the groove facing the rear as
shown left.
Assembling
CAUTION
Leg (right)
Base
Hexagon socket head cap
screws
Screw holes
Front
Leg (left)
Base
Hexagon socket head cap
screws
Screw holes
Front
Stand (right)
Connector bar
Hexagon socket
head cap screws the groove surface
Front

6 Assembling
Follow the procedure below to attach the stand to the printer.
[6] Fasten the connector bar to the left stand in the same way
as in Step 5.
[7] Attach the waste fluid tank holder to the right stand using
four screws.
[8] Shake the stand to make sure that each part is firmly attached.
Procedure for attaching the stand
[1] Turn the four adjusters as shown below to prevent the
stand from moving.
[2] Insert the two transfer stays into the right and left transfer
brackets, lift the printer with four or more people and
place it on the stand.
Stand (left)
Connector bar
Hexagon socket
head cap screws
Front
Stand (right)
Screws
Waste uid tank holder
Stand
Adjusters
Adjusters
Stand
Transfer stay Transfer stay Transfer bracket

Assembling 7
Follow the procedure below to attach the waste fluid tank.
[3] Remove the two transfer stays and fasten the printer to
the stand using eight butterfly screws.
• 1: Transfer stays
•2:Stand
• 3: Butterfly screws
Procedure for attaching the waste fluid tank
[1] Place the waste fluid tank in the waste fluid tank holder.
[2] Attach the waste fluid tube to the tank.
• First, insert the inner tube into the tube connector of waste
fluid tank.
• Then, cover up the connector of tank with outer cover of the
tube.
Important!
Make sure the inner tube is fully inserted into the waste fluid
tank.
If not, waste ink may be spilled from the tank.
[3] Insert the waste fluid sensor cable into the connector on
the bottom of the printer.
2
3
3
3
2
3
3
3
1
1
Waste uid tank
Inner tube
Inner tube
Waste uid tube
Waste uid sensor
cable
Connector

8 Assembling
Follow the procedure below to detach all protective materials.
Detaching fastening materials
[1] Remove all tapes from each cover.
[2] Open the left maintenance cover, then place the tray.
[3] Open the front cover.
Remove a screw from the carriage bracket and then remove the
bracket.
[4] Open the right maintenance cover.
Remove the screw of the head base bracket, and then remove the
bracket and the cushioning material from the printer.

Assembling 9
[5] Peel off the tape, be careful not to come in contact with T fence, and
remove the Bearer collapse prevention material and Bearer fix.
Important!
Make sure not to damage T fence during operation. If T fence is damaged, it will affect print results.
T fence

10 Assembling
Install this product in a place that:
•islevel
• has no vibration
• has low humidity and little dust
• has small variation in temperature and humidity
• has no drafts (including those from heating or air conditioning equipment) blowing onto it
• has low levels of electromagnetic radiation and noise
Installation location
Minimum installation space
Ensuring a suitable place for installation
Keep the work area well-ventilated.
The fumes from ink could adversely impact your health.
If you experience headache, fatigue or dizziness, immediately get to fresh air. If nausea persists, seek medical
advice.
4,633 mm
2,966 mm
1,000 mm 650 mm
1,000 mm
1,000 mm
Size of
printer body
Rear
Front
width x depth
height
*1 when the front cover is opened
Size of printer body
: 2,983 mm x 966 mm
: 1,529 mm *1
CAUTION

Assembling 11
Install the product in an environment that satisfies the conditions in the table below.
Installation environment conditions
Power supply
specifications
Printer Voltage: AC 100V to 120V±10% / AC 200V to 240V±10%
Frequency: 50/60Hz±1Hz
Capacity:
AC 100V to 120V: No less than 8.0 A
AC 200V to 240V: No less than 5.0 A
Heater ×2 Voltage: AC 100V to 120V±10% / AC 200V to 240V±10%
Frequency: 50/60Hz±1Hz
Capacity:
AC 100V to 120V: No less than 9.0 A
AC 200V to 240V: No less than 5.0 A
Environmental
conditions
Operating environment Temperature: 20°C to 32°C, humidity: 40% to 60%
No condensation
Ranges to ensure printing
precision
Temperature: 22°C to 30°C, humidity: 40% to 60%
No condensation
Printer Storage Environment • Storage without ink charging: up to 6 months
Temperature: -20°C to 60°C, humidity: 20% to 80%
No condensation
•Storagewithinkcharging:
Temperature: 5°C to 30°C, humidity: 20% to 60%
No condensation
Ink Storage Environment • Dye sublimation ink (DH11)
Black/Cyan/Magenta/Yellow/Light Cyan/Light Magenta/Light Black/
Light Light Black (1,000 ml or 2,000 ml each)
Temperature: -5°C to 35°C
Humidity: No condensation
• Dye sublimation ink (DM11)
Black/Cyan/Magenta/Yellow (1,000 ml or 2,000 ml each)
Temperature: 10°C to 35°C
Humidity: 40% to 80%
• Cleaning bag (600 ml)
Temperature: 5°C to 35°C
Humidity: No condensation

12 Connecting the cables
Connecting the cables
Connecting power cable
1. Before connecting the cables...
Close the front cover.
2. Connecting the power cable
[1] Make sure that the printer is turned off.
Note
If the power switch is in a pressed-inward state, it is turned on and you must press it
again to turn it off.
[2] Connect power cables to the printer.
• Connect three power cables altogether.
Make sure to plug each power cord into an outlet with the same power supply voltage.
If not, it may cause damage to the electric circuit.
[3] Insert the plug of the power cables correctly in the sockets.
Note
To use the power cables plugged in the inlets, 26 A or more (total capacity) is required.
If the power source cannot supply the required capacity, plug the two or more power
cables in the different power sources respectively.
Connecting the cables
Check!
1
2
WARNING

Powering ON / OFF 13
Powering ON / OFF
Turning the power ON
[1] Close the front cover.
[2] Press the power button to turn the power ON.
• The blue light becomes ON.
• This product starts its initialization operations.
Turning the power OFF
[1] Make sure printing is done.
[2] Press the power button turn the power OFF.
• This product starts its powering off operations.
• The blue light becomes OFF.
Powering ON / OFF
Press!
Press!

14 Setup
Setup
Setup Procedure
Setup
Perform activation
Activate this product from the operation panel.
Configuring the initial settings
Select the language and units of the operation panel display.
Initial Charging
Install ink bag cases into this product and charge the print head with ink.
Print the nozzle check pattern and perform cleaning the head until the all lines are clearly printed.
Connecting to a Computer
Loading the media for test printing
Set the media to print the nozzle check pattern.
Nozzle check and cleaning
Enter the printer IP address on the operation panel.
Install ValueJet Status Monitor (VSM) and set up the printer with VSM.
The setup is now complete!

Setup 15
This product requires activation when you turn the power ON for the first time.
Step 1 Perform Activation
When the message on the left appears, carry out activation.
There are two ways of carrying out activation.
“To activate via the control panel“ P.15
“To activate via the Internet“ P.15
To activate via the control panel
[1] Press the [Enter] key when the message on the left appears.
[2] Enter a 16-digit activation code.
• Use the [+] key to increase a setting value.
• Use the [ - ] key to decrease a setting value.
• Press the [Enter] key to confirm. The cursor will move on to the next.
• Confirm your input for each value.
Note
Obtain the activation code from the distributor, by email or other means.
[3] • When the message on the left appears, turn the power OFF.
• Wait a short while, then turn the power ON, to restart the printer.
To activate via the Internet
When the message on the left appears, carry out activation according
to the “Printer Activation Guide”.
Note
You can obtain the “Printer Activation Guide” by accessing the ValueJet Club via the
Internet address below and registering as a user under “Register”.
https://valuejetclub.mutoh.co.jp/mutoh/guser/
Activation required
Activation required
0 0 0 0 - 0 0 0 0 - 0 0 0 0 - 0 0 0 0
Reboot a printer
Activation required

16 Setup
Configure the initial settings according to the instructions displayed.
Step 2 Configuring the initial settings
1. Configuring the operation panel language and units
[1] Press the [Enter] key.
[2] Press the [Enter] key.
[3] Press the [Enter] key.
[4] The printer starts initialization operations.
Language : English
Length : mm
Initializing

Setup 17
Preparation
•Inkbag:8
• Ink bag case: 8
Step 3 Initial ink charging
[1] Turn the printer ON.
[2] The printer starts the initializing operation.
[3] Press the [Enter] key when the message on the left appears.
[4] The message on the left will appear.
• Press the [Enter] key.
Note
• Cleaning may be required depending on the ink type to be set.
• If you need to perform a head cleaning and “Wash retry? No” is displayed, press the [ - ] key to change the display to “Wash retry? Yes” and press the [Enter]
key. After that, follow the instructions displayed on the operation panel.
When cleaning is complete, “Insert InkBags” is displayed. Proceed to step 5 in this section.
The message on the left will appear.
[5] Prepare a new ink bag and agitate it as described below.
• Turn the ink plug upward and wait for three seconds.
• Next, turn the ink plug downward and wait for three seconds.
• Repeat that three times.
You need the following ink bags:
4-color setting
•Black(K):2bags
•Cyan(C):2bags
• Magenta (M): 2 bags
• Yellow (Y): 2 bags
8-color setting
• Magenta (M): 1 bag
• Light Magenta (Lm): 1 bag
•Cyan(C):1bag
•LightCyan(Lc):1bag
• Light Light Black (LLk): 1 bag
• Black (K): 1 bag
•Yellow(Y):1bag
• Light Black (Lk): 1 bag
[6] Open the ink bag case and put the ink bag into the case.
Start Ink Charge -> Enter
Wash retry？No
Insert InkBags
3 sec.
x 3
3 sec.

18 Setup
If you are using 2L ink bag, release the lock of divider plate in the case,
and then put the ink bag into the case.
Important!
If you are using 1L ink bag, always lock the divider plate.
[7] Close the ink bag case.
Important!
Make sure the spout of ink bag is properly fitted into the groove in the
case.
If not, the printer cannot correctly detect ink bag.
Close all the latches (x4) of the case properly.
[8] Insert the ink bag cases and S/C cards into all slots.
• Match the colors of the ink color indicating label on the printer and the
label on the ink bag.
• Face the latch side toward you and insert the case into each slot.
• Firmly insert it all the way in.
The message on the left will appear.
• The printer starts ink charging.
During ink charging, make sure:
• Not to turn OFF the printer.
• Not to unplug the power cable of the printer.
• Not to open the front cover.
• Not to open the maintenance cover.
• Not to raise the media setting lever.
[9] When ink charging ends, the message on the left will appear.
• That completes the ink charging.
Ink Refill ** %
CAUTION
Media End

Test printing 19
Tes t pr inti ng
1. Loading Roll Media onto the Roll media holder
Important!
Depending on the type of the media, we recommend that two or more persons set the media.
[1] Loosen Fixing levers on the Roll media holders (both left and right) on the
back of the printer.
[2] Set the distance between Roll media holders wider than the actual width of
the roll media to be set.
[3] Tighten Fixing lever of Roll media holder (left) and fix the Roll media holder
(left).
[4] Set the roll media to Roll media holder (left).
Test printing

20 Test printing
[5] Attach Roll media holder (right) to the roll media and tighten Fixing lever.
[6] Loosen the Fixing levers of the right and left Roll media holders, move the roll
media to the center.
[7] Press Roll media holder toward the printer and fix the Fixing levers.
Note
• When tightening Fixing lever, press Roll media holder toward the printer.
• If you do not press Roll media holder, Fixing lever may not be completely locked
because of the weight of the roll media.