MUTOH VJ-2638X User manual

VJx638xE-A-08
VJ-2638X VJ-1938X VJ-1638X
VJ-1938WX VJ-1638WX

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
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Important Notice
1. For Users in Europe
2. For Users in the United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
The CE marking is a mandatory European marking for certain product groups to
indicate conformity with the essential health and safety requirements set out in
European Directives.
By affixing the CE marking, the manufacturer, his authorized representative, or
the person placing the product on the market or putting it into service ensures that
the item meets all the essential requirements of all applicable EU directives and
that the applicable conformity assessment procedures have been applied.

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
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3. Trademark Mentioned in this Manual
• MUTOH, ValueJet, VJ-2638X, VJ-1638X, VJ-1938WX, VJ-1638WX, RTL-PASS, SPECTROVUE
VM-10, SPECTROVUE are registered trademarks or product names of MUTOH INDUSTRIES
LTD.
• Windows 10, Windows 8/8.1, Windows 7, Windows Vista are registered trademarks or product
names of Microsoft Corporation.
• Other company and product names may be registered trademarks or product names.
NOTE
• No part of this product or publication may be reproduced, copied, or transmitted in any form or by
any means, except for personal use, without the permission of MUTOH INDUSTRIES LTD.
• The product and the contents of this publication may be changed without prior notification.
• MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but
if you find any uncertainties or misprints, please call us or the shop where you bought this
equipment.
• MUTOH INDUSTRIES LTD. shall not be liable for any damages or troubles resulting from the use
of this equipment or this manual.

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
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Warranty Limitations
1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure
is found in the system or in the materials and workmanship of the product the seller produced.
However, if the cause of failure is uncertain, decide the action after due mutual consultation.
2. The warranty shall not apply to any direct or indirect loss, or compensation for the loss due to the
product that has been subject to misuse, neglect, or improper alternation.

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
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About this Manual
1. Contents of the Manual
There are three manuals for this product.
Installation manual
Explains operating procedures along with unpacking, installation and preparation before use.
Product Activation Guide
This manual explains the operation procedure when you start the printer for the first time.
Operation Manual (this manual)
2. Purpose and Target Readers
This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet
Printer VJ-2638X/1938X/1638X/1938WX/1638WX.
This manual is prepared for the owners and operators of this printer.
Before using this printer, fully understand the contents and directions in this manual.

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
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3. Manual Configuration
NOTE
•“1 Safety instructions” to “4 Handling the printer” must be read before using the printer.
• Read “5 Panel setup menu” through “8 Appendix” as necessary.
4. Manual Notation
This section explains general cautions that must be followed in order to use this printer safely.
Section Description
1 Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know,
caution items and warning labels on the printer main unit.
2 Product overview This chapter explains the features of the printer along with the names and functions of each part.
3 Before using This chapter explains necessary steps before using the printer.
4 Handling the printer This chapter explains how to handle the printer.
5 Panel setup menu The section explains the Setup menu of the printer.
6 Maintenance This chapter describes daily maintenance of the product.
7 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures.
8 Appendix This chapter describes specifications and included components with this printer.
Warning Meaning
Used for dangerous situations where death or serious injury may be caused.
Used for dangerous situations that may cause slight or medium injury, or when all or parts of
products are damaged.
It is used for special cautions and for information that needs to be emphasized.
Indicates useful tips for operating or understanding the printer.
Indicates “prohibited” operations.
Indicates “required” operations.
Indicates referrence pages in this manual.
WARNING
CAUTION
NOTE
TIP

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
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TABLE OF CONTENTS
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1 Safety instructions
1.1 Types and meanings of warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.3 Warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.3.1 Handling the warning labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.3.2 Location and type of warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.2.1 VJ-2638X/1938X/1638X Warning labels. . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.3.2.2 VJ-1938WX/1638WX Warning labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Product overview
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.2 Names of parts and functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.2.1 Front section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.2.2 Rear section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.2.3 Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.2.4 Ink level indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.2.4.1 Estimated Ink level graphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2.3 Printer status outline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.3.1 Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.3.2 Changing printer status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3 Before using
3.1 Power cord set connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2 Turning the power ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.2.1 Turning the power ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.2.2 Turning the power OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.3 Filling ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.3.1 Changing the angle of Ink cartridge slot (VJ-2638X/1938X/1638X/1638WX) . . 54
3.3.1.1 When inserting Ink cartridges vertically. . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.3.1.2 When inserting Ink cartridges horizontally. . . . . . . . . . . . . . . . . . . . . . . . . 55
3.3.2 When using 220ml/440ml Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3.3.2.1 For VJ-2638X/1938X/1638X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3.3.2.2 For VJ-1938WX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3.3.2.3 For VJ-1638WX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
3.3.3 Installing High Capacity Ink Pack Adapter (option) for VJ-2638X/1938X/1638X 80
3.3.4 When using High-capacity ink pack adapter for the first time on the printer whose
ink is filled86

Table of Contents VJ-2638X/1638X/1938WX/1638WX OPERATION MANUAL
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3.4 Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
3.4.1 Loading Roll Media onto the Roll media holder. . . . . . . . . . . . . . . . . . . . . . . . . 87
3.4.2 Loading Roll Media into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3.4.3 Setting the User Type Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
3.4.4 Changing Torque of Roll Media Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
3.4.5 Releasing pressure arms individually (VJ-1938WX/1638WX only). . . . . . . . . 104
3.5 Test print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3.5.1 Nozzle check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
3.5.2 Mode print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
3.5.3 Setup print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
3.5.4 Palette print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
3.5.5 Color Verify (VJ-2638X/1938X/1638X only) . . . . . . . . . . . . . . . . . . . . . . . . . . 113
3.5.6 Head alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
3.5.6.1 Standard head alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
3.5.6.2 Custom head alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
3.6 Print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
3.6.1 Standard print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
3.6.1.1 Standard confirmation pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
3.6.1.2 Standard rough adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
3.6.1.3 Standard micro adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
3.6.2 Custom print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
3.6.2.1 Custom confirmation pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
3.6.2.2 Custom rough adjustment pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
3.6.2.3 Custom micro adjustment pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
3.7 Connecting the printer to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
3.7.1 System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
3.7.2 Preparing cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
3.7.3 Connecting a network interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
4 Handling the printer
4.1 Print flow chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
4.2 Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4.2.1 Media type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4.2.2 Cautions on handling media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
4.2.3 Precaution on storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
4.2.4 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
4.2.5 Head height adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
4.2.5.1 When setting the head height to Mid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
4.2.5.2 When setting the head height to High. . . . . . . . . . . . . . . . . . . . . . . . . . . 193
4.2.5.3 When setting the head height to Low . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
4.2.6 Media feed compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
4.2.6.1 Procedure for the media feed compensation value. . . . . . . . . . . . . . . . . 197
4.2.6.2 How to fix the media firmly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
4.2.7 Installing Media holder plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
4.3 Menu setups on Operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
4.3.1 Menu setup procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
4.3.2 Panel setup menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207