Nanjing Hanlong Technology UC862 User manual

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UC862
Version:1.0.3.82
GIGABIT COLOR IP PHONE
[email protected]
Hanlong Technology(Nanjing) Co., Ltd 86-25-84658050 www.h-tek.com

Notices Information
1
Notices Information
Copyright
Copyright © 2005 - 2015 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology Co., LTD.
When this document is made available on www.h-tek.com , hanlong Technology Co., LTD. gives
its right to download and print copies of this content only for private use as a user manual. No
parts shall have the right to alter, modify or use as commercial means without the express written
permission of Nanjing Hanlong Technology Co., LTD.
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.

Notices Information
2
FCC Statement
Any Changes or modifications not expressly approved by the party responsible
for compliance
could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and(2) this device must accept any
interference received, including
interference that may cause undesired operation.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two

Table of Content
3
Table of Content
Notices Information........................................................................................................................1
Copyright ..................................................................................................................................1
Safety cautions..........................................................................................................................1
WEEE Warning.........................................................................................................................1
Cleaning....................................................................................................................................1
FCC Statement..........................................................................................................................2
Table of Content .............................................................................................................................3
Getting Started................................................................................................................................7
Packing List ..............................................................................................................................7
Phone Installation......................................................................................................................9
1. Attach the Foot stand.....................................................................................................9
2. Connect the Handset and optional Headset.................................................................10
3. Connect the Network and Power.................................................................................10
Initialization............................................................................................................................11
Status.......................................................................................................................................11
Registration.............................................................................................................................13
Idle Screen ..............................................................................................................................15
Getting Familiar with Your Phone...............................................................................................16
Hardware Components Preview..............................................................................................16
Icon Preview ...........................................................................................................................18
LED Instruction.......................................................................................................................22
Power Indicator LED ......................................................................................................22
Line LED:(Line or Memory Key set as Line).................................................................22
BLF or BLF List Key LED :( Line/Memory Key set as BLF)........................................23
Shared Line Key LED :( Line/Memory Key set as Shared Line) ...................................23
Other Key Led.................................................................................................................23
Info Key Instruction................................................................................................................24
User Interface..........................................................................................................................25
Memory Key Function Overview ...........................................................................................27
Basic Setting Configuration ........................................................................................................29
Web Login...............................................................................................................................29
Administrator Password..........................................................................................................30
Basic Network Setting ............................................................................................................31
WAN Port ........................................................................................................................31
PC Port............................................................................................................................34
Display Mode..........................................................................................................................36
Language.................................................................................................................................37
Time and Date.........................................................................................................................39
Ring Tone................................................................................................................................42
Volume....................................................................................................................................45
Wallpaper................................................................................................................................47

Table of Content
4
Screen Saver............................................................................................................................48
LED Status Setting..................................................................................................................51
Backlight.................................................................................................................................51
Contact Management ..............................................................................................................51
Local Directory.......................................................................................................................52
Remote Phonebook.................................................................................................................57
Call History.............................................................................................................................58
LDAP Phonebook ...................................................................................................................61
Broadsoft Phonebook..............................................................................................................63
Call log....................................................................................................................................64
Other features settings................................................................................................................65
Dial Plan..................................................................................................................................65
Emergency Call.......................................................................................................................66
LED Status Setting..................................................................................................................67
Action URL.............................................................................................................................68
Softkey Layout........................................................................................................................68
Programmable Key .................................................................................................................70
Ext Key ...................................................................................................................................70
Basic Call Features......................................................................................................................71
Place a Call .............................................................................................................................71
End a Call................................................................................................................................73
Redial a Call............................................................................................................................73
Receive a Call.........................................................................................................................73
Incoming Call Show Mode .....................................................................................................74
Auto Answer ...........................................................................................................................75
Call Hold.................................................................................................................................76
Call Transfer............................................................................................................................76
Call Conference.......................................................................................................................79
Call Forward ...........................................................................................................................81
Call Return..............................................................................................................................85
Call Waiting Tone....................................................................................................................86
Hide Caller ID.........................................................................................................................87
Reject Anonymous..................................................................................................................88
Call Mute ................................................................................................................................89
DND........................................................................................................................................90
Key as Send.............................................................................................................................90
No Key Entry Timeout............................................................................................................91
Keypad Lock...........................................................................................................................92
Hot Line ..................................................................................................................................93
Function Key Features Settings.................................................................................................95
Line .........................................................................................................................................95
Speed Dial...............................................................................................................................95
BLF.........................................................................................................................................96
BLF List..................................................................................................................................98
Voice Message.......................................................................................................................100

Table of Content
5
Direct Pickup ........................................................................................................................101
Group Pickup........................................................................................................................102
Call Park................................................................................................................................103
Intercom................................................................................................................................104
DTMF ...................................................................................................................................106
Prefix.....................................................................................................................................107
Local Group ..........................................................................................................................108
XML Group...........................................................................................................................109
LDAP....................................................................................................................................110
XML Browser .......................................................................................................................111
Broadsoft Group....................................................................................................................112
Conference............................................................................................................................113
Forward.................................................................................................................................113
Transfer.................................................................................................................................114
Hold.......................................................................................................................................115
Group Listening ....................................................................................................................116
DND......................................................................................................................................116
Redial....................................................................................................................................117
SMS.......................................................................................................................................117
Send SMS......................................................................................................................117
Set SMS Memory Key..................................................................................................118
Record...................................................................................................................................119
URL Record..........................................................................................................................120
Paging ...................................................................................................................................121
Shared Line...........................................................................................................................121
Public Hold ...........................................................................................................................122
Private Hold..........................................................................................................................123
Share line ..............................................................................................................................124
Hot Desking..........................................................................................................................125
ACD (Pending) .....................................................................................................................127
Zero Touch............................................................................................................................128
Upgrade.......................................................................................................................................129
Factory Reset ........................................................................................................................129
Pcap Feature..........................................................................................................................129
System Log ...........................................................................................................................130
Upgrade.................................................................................................................................130
Configuration File.................................................................................................................132
Troubleshooting..........................................................................................................................134
Why is the phone LCD screen blank?...................................................................................134
Why does the phone display "Network Unavailable"? .........................................................134
Why can’t I get a dial tone? ..................................................................................................134
Where to set the tone?...........................................................................................................134
How to download XML Configuration?...............................................................................135
How to Import Trusted CA certificate?.................................................................................135
How to Import Server CA certificate? ..................................................................................136

Table of Content
6
How to use Vlan?..................................................................................................................136
How to use LLDP?................................................................................................................136
How to Set LCD and Web GUI：.........................................................................................136
How to Upgrade via FTP? ....................................................................................................137
How to make Ringtone?........................................................................................................137
How to use Open VPN?........................................................................................................137
Provisioning Guide on Free PBX:.........................................................................................137
Failover Notes.......................................................................................................................137
How to Upload Wallpaper?...................................................................................................137
How to Use Auto Provision Phonebook?..............................................................................137
All Documents ......................................................................................................................137

Getting Started
7
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset

Getting Started
8
4. Headset cord
5. Power adapter
6. Ethernet cable

Getting Started
9
7. Quick installation reference
Phone Installation
1. Attach the Foot stand