Napoleon Elevation EX36NTEL User manual

FRENCH PG. 65
W415-2000 / F / 04.13.21
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleon.com • [email protected]
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.22 AND ANSI Z21.50 FOR VENTED DECORATIVE GAS APPLIANCES
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)
NATURAL GAS MODELS:
PROPANE GAS MODELS:
Product Name / Code
(MUST use title from Price Book)
ADD ____ ILLUSTRATED
ADD PRODUCT IMAGE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
- Installation and service must be
performed by a qualified installer, service
agency, or the supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless
a certified kit is used.
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
EX36PTEL / EX42PTEL
Elevation™ Series
(EX36 illustrated)
INSTALLATION MANUAL
EX36NTEL / EX42NTEL
PLACE BARCODE LABEL ON THE
OWNER’S MANUAL
THIS APPLIANCE IS SUITABLE FOR THE OPTIONAL DYNAMIC HEAT
CONTROL™ SYSTEM
(See Dynamic Heat Control™ installation manual)
H
HEA
T CONT
T CONTR
OL
OL
TM
PATENT PENDING
Safety Barrier

W415-2000 / F / 04.13.21
EN
2
safety information
• This appliance is hot when operated and
can cause severe burns if contacted.
• Any changes or alterations to this
appliance or its controls can be
dangerous and is prohibited.
• Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructions could cause fire or injury.
• Ensure the glass door is opened or removed
when lighting the pilot for the first time and
when the gas supply has run out.
• Risk of fire or asphyxiation, do not operate
appliance with fixed glass removed and never
obstruct the front opening of the appliance.
• Do not connect 110 volts to the control valve,
with the exception of models; GSST8 and
GT8.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves, protective footwear, and safety glasses during
installation. Sheet metal edges may be sharp.
• Do not burn wood or other materials in this appliance.
• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing
and operating the appliance.
• High pressure will damage valve. Disconnect gas supply piping before pressure testing gas line at
test pressures above 1/2 psig. Close the manual shut-off valve before pressure testing gas line at test
pressures equal to or less than 1/2 psig (35mb).
• The appliance must not be operated at temperatures below freezing (32°F / 0°C). Allow the appliance
to warm to above freezing prior to operation, with the exception of models; GSS36, GSS42; these
appliances are suitable for 0°F / -18°C.
• Children and adults should be alerted to hazards of high surface temperature and should stay
away to avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the
appliance. Toddlers, young children and others may be susceptible to accidental contact
burns. A physical barrier is recommended if there are at risk individuals in the house. To
restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers,
young children and other at risk individuals out of the room and away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from
furniture and draperies.
• Furniture or other objects must be kept a minimum of 4 feet (1.22m) away from the front of the appliance.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is off, it will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the floor.
• Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior
to operating the appliance.
• It is imperative that the control compartments, burners and circulating blower and its passageway in the
appliance and venting system are kept clean. The appliance and its venting system should be inspected
before use and at least annually by a qualified service person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and
free from combustible materials, gasoline and other flammable vapors and liquids.
• If the appliance shuts off, do not re-light until you provide fresh air. If appliance keeps shutting off, have it
serviced. Keep burner and control compartment clean.
• Under no circumstances should this appliance be modified.
• Do not allow wind or fans to blow directly into the appliance. Avoid any drafts that alter burner flame
patterns.
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
DANGER
A barrier designed to reduce the risk of burns from the hot
viewing glass is provided with this appliance and must be
installed for the protection of children and other at-risk
individuals.
!WARNING

EN
W415-2000 / F / 04.13.21 3
safety information
!WARNING
• Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this
appliance.
• This appliance must not be connected to a chimney flue pipe serving a separate solid fuel burning
appliance.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system and any gas control which has
been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualified service person, if equipped.
• Do not strike or slam shut the appliance glass door, if equipped.
• Only doors / optional fronts certified with the appliance are to be installed on the appliance.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Carbon or soot should not occur in a vent free appliance as it can distribute into the living area of your
home. If you notice any signs of carbon or soot, immediately turn off your appliance and arrange to have
it serviced by a qualified technician before operating it again.
• If equipped, the screen must be in place (closed) when the appliance is in operation.
• When equipped with pressure relief doors, they must be kept closed while the appliance is operating
to prevent exhaust fumes containing carbon monoxide, from entering into the home. Temperatures of
the exhaust escaping through these openings can also cause the surrounding combustible materials to
overheat and catch fire.
• Carbon monoxide poisoning may lead to death; early signs of carbon monoxide poisoning resemble the
flu, with headache, dizziness and/or nausea. If you have these signs, the appliance may not be working
properly. Get fresh air at once! Have appliance serviced. Some people; pregnant women, persons with
heart or lung disease, anemia, those under the influence of alcohol, those at high altitudes are more
affected by carbon monoxide than others. Failure to keep the primary air opening(s) of the burner(s) clean
may result in sooting and property damage.
• As with any combustion appliance, we recommend having your appliance regularly inspected and
serviced as well as having a Carbon Monoxide Detector installed in the same area to defend you and
your family against Carbon Monoxide (not applicable for outdoor appliances).
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the
appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting,
discolouration or damage to decorations, a TV or other electronic components.
• For appliances equipped with a safety barrier; if the barrier becomes damaged, the barrier
shall be replaced with the manufacturer’s barrier for this appliance.
• Installation and repair should be done by a qualified service person. It is imperative that control
compartments, burners and circulating air passageways of the appliance be kept clean.
!
WARNING:
This product can expose you to chemicals including lead and lead compounds,
which are known to the State of California to cause cancer, and chemicals including carbon
monoxide, which are known to the State of California to cause birth defects or other reproduc-
tive harm. For more information, go to www.P65Warnings.ca.gov.
!
WARNING
!
Disconnect the appliance main gas valve/control
from the supply piping when pressure testing that
system at pressures in excess of 1/2 psi (3.5 kPa).
Isolate the appliance with it’s shut off valve during
any pressure testing of the supply piping at
pressures equal to or less than 1/2 psi (3.5 kPa).
FIRE RISK HAZARD / DELAYED IGNITION
High supply pressure will damage the valve / controls.

W415-2000 / F / 04.13.21
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table of contents
1.0 general information 5
1.1 rates and specifications 5
1.2 installation checklist 6
1.3 installation overview 7
1.4 rating plate information 9
1.5 mobile home installation 9
1.6 EX36 dimensions 10
1.7 EX42 dimensions 11
1.8 hardware list 12
2.0 venting requirements 13
2.1 typical venting installation 14
2.2 minimum air terminal location
clearances 16
2.3 all terminations 17
3.0 rough framing 18
3.1 header shield installation 19
3.2 minimum framing dimensions 21
3.3 minimum clearance to combustible
enclosures 22
4.0 venting installation 23
4.1 horizontal installation 24
4.2 vertical installation 24
4.3 using either flexible vent components
25
4.3.1 horizontal air terminal installation 25
4.3.2 vertical air terminal installation 26
4.3.3 appliance vent connection 26
4.3.4 restricting vents 27
5.0 electrical information 28
5.1 hard wiring connection 28
5.2 junction box installation 28
5.3 electronic wiring diagram 28
5.4 eFIRE Controller application 29
5.5 initializing the transmitter / battery
holder for the first time 30
5.6 wiring diagram 31
6.0 gas installation 32
7.0 operation 33
7.1 pilot-on-demand 34
8.0 finish framing 35
8.1 flush 35
8.2 recessed 36
9.0 finishing 37
9.1 decorative panels 37
9.2 log placement 37
9.3 glowing embers 38
9.4 charcoal embers 38
9.5 media placement 38
9.6 safety barrier & glass door installation
/ removal 39
9.7 installing non-combustible board
(non-DHC install) 40
9.8 finishing flange adjustment 41
9.9 clearances around appliance 42
9.10 minimum combustible mantel
clearances 43
9.11 logo placement 43
9.12 air shutter adjustment 44
9.13 pilot burner adjustment 45
9.14 flame characteristics 45
10.0 maintenance 46
10.1 care of glass 46
10.2 annual maintenance 47
10.3 glass / door replacement 47
10.4 ember bed light replacement 48
10.5 blower replacement 49
11.0 replacement parts 51
11.1 EX36 overview 52
11.2 EX36 valve train assembly 53
11.3 EX36 logs 54
11.4 EX42 overview 55
11.5 EX42 valve train assembly 56
11.6 EX42 logs 57
12.0 troubleshooting 58
13.0 warranty 61
14.0 service history 62
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:

EN
W415-2000 / F / 04.13.21 5
general information
1.0 general information
When the appliance is installed at elevations above 4,500ft (1372m), and in the absence of specific recommendations
from the local authority having jurisdiction, the certified high altitude input rating shall be reduced at the rate of 4% for each
additional 1,000ft (305m). Expansion / contraction noises during heating up and cooling down cycles are normal
and are to be expected. Change in flame appearance from “HI” to “LO” is more evident in natural gas than in
propane.
This appliance is approved for bathroom, bedroom and bed-sitting room installations and is certified for mobile
home installation.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certified kit is used.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the
appliance and must be installed.
The protective wrap on plated parts is best removed when the assembly is at room temperature but this can be
improved if the assembly is warmed, using a hair dryer or similar heat source.
This appliance is a decorative product. It is not a source of heat and not intended to burn solid fuel.
note:
Batteries must be disposed of according to the local laws and regulations. Some batteries may be
recycled, and may be accepted for disposal at your local recycling center. Check with your
municipality for recycling instructions.
1.1 rates and specifications
EX36 EX42
Fuel Type Natural Gas Propane Natural Gas Propane
Altitude (FT) 0-4,500
Max. Input (BTU/hr) 37,000 34,000 45,000 39,000
Min. Inlet Gas Supply Pressure 4.5” w.c. (11mb) 11” w.c. (27mb) 4.5” w.c. (11mb) 11” w.c. (27mb)
Max. Inlet Gas Supply Pressure 7”* w.c. (17mb) 13” w.c. (32mb) 7”* w.c. (17mb) 13” w.c. (32mb)
Manifold Pressure (Under Flow
Conditions) 3.5” w.c. (9mb) 10” w.c. (25mb) 3.5” w.c. (9mb) 10” w.c. (25mb)
Installer: please fill out appliance checklist
in the Owner’s manual.
*Maximum inlet pressure not to exceed 13”.
This appliance is suitable for use with Napoleon’s optional Dynamic Heat Control™ & Dynamic Heat Control™ Plus
systems. THIS MANUAL DOES NOT include detailed information relating to these optional systems. Framing and finishing
are NOT the same. For further details, refer to the Dynamic Heat Control™ installation manual provided with the kit before
starting installation.