Napoleon NEFL50HF-BT-LOWC User manual

FRENCH PG. 31
W415-2984 / B / 04.26.22
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleon.com • [email protected]
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
Wallmount Electric Appliance
NEFL50HF-BT-LOWC / NEFL60HF-BT-LOWC / NEFL72HF-BT-LOWC
This appliance has a remote that requires button
batteries that are hazardous to young children.
NEFL50HF-BT-LOWC Illustrated with Metal Feet
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 2021 + UL 1278

W415-2984 / B / 04.26.22
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2
safety information
• If equipped with a heater, this appliance can be hot when operated and can cause severe
burns if contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas
line, paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualified service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or
broken. Replacement of the glass should be done by a licensed or qualified service person. Do not strike
or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.
!WARNING
Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).
note:
This appliance is NOT suitable for installation in a bathroom.

EN
W415-2984 / B / 04.26.22 3
safety information
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable
power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a TV or other electronic components.
!WARNING

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table of contents
1.0 general information 5
1.1 dimensions 5
1.2 rating plate information 6
1.3 product information 6
1.4 general instructions 7
1.5 unpacking and testing the appliance 8
1.6 hardware list 8
2.0 appliance placement 9
2.1 grounding appliance 9
3.0 installation 10
3.1 minimum clearance to combustibles 10
3.2 installing the appliance 11
3.2.1 wall mount installation 11
3.2.2 framing 12
3.3.1 recessed installation 13
3.3 metal feet installation 13
4.0 electrical information 14
4.1 hard-wiring installation 14
4.2 wiring diagram for NEFL50HF-BT-LOWC 15
4.3 wiring diagram for NEFL60/72HF-BT-LOWC 16
5.0 finishing 17
5.1 front surround removal / installation 17
5.1.1 front surround installation for recessed installation 17
5.2 glass removal / installation 18
5.3 crystal media / fireglass media installation 18
6.0 operating instructions 19
6.1 operating control panel and remote control 19
6.2 Bluetooth speaker connection 21
6.3 remote battery installation 21
6.4 temperature limiting control 22
7.0 maintenance 22
7.1 cleaning 22
8.0 replacement parts 23
8.1 NEFL50HF-BT-LOWC overview 24
8.2 NEFL60HF-BT-LOWC overview 25
8.3 NEFL72HF-BT-LOWC overview 26
9.0 troubleshooting 27
10.0 warranty 28
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:
Batteries must be disposed of according to the local laws and regulations. Some batteries may be
recycled, and may be accepted for disposal at your local recycling center. Check with your
municipality for recycling instructions.

EN
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general information
1.0 general information
1.1 dimensions
FRONT VIEW SIDE VIEW
TOP VIEW
9 3/16”
(234mm)
20 1/2”
(521mm)
22 7/16”
(570mm)
8 7/16”
(214mm)
18 1/4”
(464mm)
1 1/8”
(29mm)
4 3/8”
(113mm)
4”
(102mm)
A
B
C
Ref. NEFL50HF-BT-LOWC NEFL60HF-BT-LOWC NEFL72HF-BT-LOWC
A50” (1270mm) 60” (1524mm) 72” (1829mm)
B38 3/4” (984mm) 48 3/4” (1238mm) 60 11/16” (1541mm)
C43 3/8” (1102mm) 53 5/16” (1354mm) 65 5/16” (1659mm)

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general information
W385-2567 / A
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46, UL 2021 & UL 1278 /
HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46, UL 2021 & UL1278
ELECTRIC FIREPLACE. SUITABLE FOR
BEDROOM AND BED-SITTING ROOM
INSTALLATION.
VOLTAGE: 120VAC TENSION: 120VAC
FREQUENCY: 60Hz FRÉQUENCE: 60Hz
POWER: 1500W PUISSANCE: 1500W
DATE CODE: XXXXX CODE DE DATE:
DESIGNED IN NORTH AMERICA
BY WOLF STEEL LTD.
MADE IN CHINA FABRIQUÉ EN CHINE
WOLF STEEL LTD.
24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA
SERIAL NUMBER/NO. DE SÉRIE: NEFLXXHF
MODEL
NEFL72HF-BT (NEFL72HF-BT-LOWC)
MASTER CONTRACT: 600407 CONTRAT-CADRE: 600407
DÉSIGNÉ AMÉRIQUE DU NORD
PAR WOLF STEEL LTD.
FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR
INSTALLATION DANS UNE CHAMBRE À
COUCHER, UNE SALLE DE BAIN ET UN STUDIO.
CEFL72HF-BT (CEFL72HF-BT-LOWC)
NEFL60HF-BT (NEFL60HF-BT-LOWC)
NEFL50HF-BT (NEFL50HF-BT-LOWC)
CEFL60HF-BT (CEFL60HF-BT-LOWC)
CEFL50HF-BT (CEFL50HF-BT-LOWC)
1.2 rating plate information
This appliance has been tested in accordance with the CSA Standards for fixed, location-dedicated and movable
electric room appliances in the United States and Canada. If you need assistance during installation, please
contact your local dealer.
Model Number NEFL50HF-BT-LOWC NEFL60HF-BT-LOWC NEFL72HF-BT-LOWC
Description Wall-mount appliance with optional metal feet
Voltage 120V AC
Watts Max 1500W
Amps Dedicated 15 AMP Grounded Circuit
Appliance Width 50” (1270mm) 60” (1524mm) 72” (1829mm)
Appliance Height 20 1/2” (521mm) without metal feet
Appliance Depth 4 3/8” (113mm) without metal feet
This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of
local codes, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the Canadian
Electric Code, CSA C22.1 in Canada
note:
The below illustration is for reference only. Refer to the appliance rating plate for accurate information.
The rating plate must remain with the appliance at all times. It must not be removed.
note:
SAMPLE
VOLTAGE:
120VAC
TENSION:
FREQUENC
60Hz
FRÉQUENC
POWER:
1500W
DATE CODE:
DESIGNED IN NOR
M
M
MP
MP
MODEL
72HF-BT-LOWC)
CONTRAT-CADRE
M
HOMOLOGUÉ
ON DANS UNE CHAMB
OUCHER, UNE SALLE DE BAIN ET UN
P
HF-BT (CEF
HF-BT-LOWC)
WC)
P
CEFL60HF-BT (CEFL60HF-BT
P
CEFL50HF-BT (CEFL50HF-BT-LOWC)
1.3 product information

EN
W415-2984 / B / 04.26.22 7
general information
1.4 general instructions
!WARNING
• Read these instructions completely before beginning installation. Failure to follow them could cause an appliance
malfunction resulting in serious injury and/or property damage.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint,
or flammable liquids are present.
• This electric appliance is tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this electric appliance could void the warranty and/or result
in a safety hazard.
• Do not open. Risk of electric shock. No user-serviceable parts inside.
• Do not use damaged electrical cords.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• To prevent electric shock, match the wide blade of plug to wide slot of receptacle and fully insert.
As with most electronic devices, your new electric appliance has been designed to operate at
temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the
appliance to reach room temperature before turning it on.
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet
are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further
information.
• Use with a CSA or UL certified surge protector.
• Do not route the power cord directly underneath the appliance.
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed accordin
g
to these instructions.

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8
general information
Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance,
remove all packaging material and test to make sure the appliance operates properly by plugging the power
supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet.
1.5 unpacking and testing the appliance
1.6 hardware list
Ref. Description Quantity
A Wood screw 7
B Drywall anchor 7
C Remote control 1
D Metal foot 2
E L-bracket 1
F Decorative crystal (bag) 1
G Cord corner 2
H Straight cord cover connector 2
I Cord cover 2
J Strain relief 1
K Cover plate 1
L Fireglass media (bag) 1
Only hardware supplied with the appliance will be illustrated.
note:
AC
B
D
E
F
G
H
I
J
K
L

EN
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2.0 appliance placement
2.1 grounding appliance
Grounding Methods
Metal Screw
(A)
Not allowed in Canada
Grounding Means
Adapter
Grounding Pin
Cover of
grounded
outlet box (C)
(B)
This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as shown in (C) is availabl
e
for connecting three-blade grounding type plugs to two-slot receptacles, as shown in (B).
The green grounding plug extending from the adapter must be connected to a permanent ground such as a
properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
!WARNING
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, and curtains at least 36" from the front of the appliance.
• Never located this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves, safety glasses, and safety footwear for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and a fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.)
The appliance must be connected to a dedicated 15 amp circuit. The use of an extension cord is NOT permitted.
note:

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3.0 installation
Your NEFL50/60/72HF-BT-LOWC can be wall-mounted, recessed, or installed with metal feet. Select a suitable
location that is not susceptible to moisture and is away from drapes, furniture, and high traffic areas.
3.1 minimum clearance to combustibles
!WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not
be tripped over.
• Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional
accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.
• Always unplug ths appliance heater before assembly, cleaning, or before relocating. Failure to do so could
result in electric shock, fire, or personal injury.
!WARNING
All measurements are taken from the body of the
appliance.
Bottom 6” (153mm)
Sides 12” (305mm)
Back 0”
Top 12” (305mm) to ceiling / mantel
Follow all national and local electrical codes.
note:
12” (30.5 cm)
Mantel
Wall
Floor
Side View (Wall Mount)
12” (30.5 cm)
Mantel
Floor
Side View (Recessed)
REAR VIEW
12"
(305mm)
12"
(305mm)
6"
(153mm)
12"
(305mm)