National Instruments IC-3171 User manual

GETTING STARTED GUIDE
IC-317x
Industrial Controller with Reconfigurable I/O
The IC-317x is a high-performance, fanless embedded system designed for rugged industrial
applications. This document explains how to install and configure the IC-317x.
Contents
IC-3171, IC-3172, and IC-3173................................................................................................1
Safety Information............................................................................................................ 2
Electromagnetic Compatibility Guidelines.......................................................................2
Preparing the Environment............................................................................................... 3
Configuring the Hardware................................................................................................ 3
Connecting the System Power Supply.............................................................................. 4
Connecting the Isolated Outputs Power Supply............................................................... 6
IC-3173 (IP67).......................................................................................................................... 7
Safety Information............................................................................................................ 7
Electromagnetic Compatibility Guidelines.......................................................................8
Preparing the Environment............................................................................................... 9
Configuring the Hardware................................................................................................ 9
Connecting the System Power Supply............................................................................ 10
Connecting the Isolated Outputs Power Supply..............................................................11
Connecting the DisplayPort Connector...........................................................................12
Configuring the IC-317x for NI Linux Real-Time..................................................................13
Connecting to the Development Computer.....................................................................13
Using Vision Builder AI with the IC-317x..................................................................... 13
Installing the NI Industrial Controller Device Drivers................................................... 13
Setting a System Password............................................................................................. 15
Configuring the IC-317x for Windows................................................................................... 15
Connecting the IC-317x to a Network............................................................................ 15
Installing the NI Industrial Controller Device Drivers................................................... 15
Troubleshooting...................................................................................................................... 16
Where to Go Next................................................................................................................... 19
Worldwide Support and Services............................................................................................ 19
IC-3171, IC-3172, and IC-3173
The following information applies to the IC-3171, IC-3172, and IC-3173.

Safety Information
Caution The following paragraphs contain important safety information you must
follow when installing and operating the device.
Do not operate the device in a manner not specified in the documentation. Misuse of the
device may result in a hazard and may compromise the safety protection built into the device.
If the device is damaged, turn it off and do not use it until service-trained personnel can check
its safety. If necessary, return the device to National Instruments for repair.
Keep away from live circuits. Do not remove equipment covers or shields unless you are
trained to do so. If signal wires are connected to the device, hazardous voltages can exist even
when the equipment is turned off. To avoid a shock hazard, do not perform procedures
involving cover or shield removal unless you are qualified to do so. Disconnect all field power
prior to removing covers or shields.
Because of the danger of introducing additional hazards, do not install unauthorized parts or
modify the device. Use the device only with the chassis, modules, accessories, and cables
specified in the installation instructions. All covers and filler panels must be installed while
operating the device.
This is a Pollution Degree 2 device. Do not operate the device in an explosive atmosphere or
where flammable gases or fumes may be present. Operate the device only at or below the
pollution degree stated in the specifications. Pollution consists of any foreign matter—solid,
liquid, or gas—that may reduce dielectric strength or surface resistivity. The following is a
description of pollution degrees.
• Pollution Degree 1—No pollution or only dry, nonconductive pollution occurs. The
pollution has no effect.
• Pollution Degree 2—Normally only nonconductive pollution occurs. Occasionally,
nonconductive pollution becomes conductive because of condensation.
• Pollution Degree 3—Conductive pollution or dry, nonconductive pollution occurs.
Nonconductive pollution becomes conductive because of condensation.
Clean the device and accessories by brushing off light dust with a soft, nonmetallic brush.
Remove other contaminants with a stiff, nonmetallic brush. The unit must be completely dry
and free from contaminants before returning it to service.
You must insulate signal connections for the maximum voltage for which the device is rated.
Do not exceed the maximum ratings for the device on the supply or the reconfigurable I/O
(30Vdc). Remove power from signal lines before connection to or disconnection from the
device. Refer to the device specifications on ni.com/manuals for complete specifications.
Electromagnetic Compatibility Guidelines
This product was tested and complies with the regulatory requirements and limits for
electromagnetic compatibility (EMC) as stated in the product specifications. These
requirements and limits are designed to provide reasonable protection against harmful
interference when the product is operated in its intended operational electromagnetic
environment.
2| ni.com | IC-317x Getting Started Guide

This product is intended for use in industrial locations. There is no guarantee that harmful
interference will not occur in a particular installation, when the product is connected to a test
object, or if the product is used in residential areas. To minimize the potential for the product
to cause interference to radio and television reception or to experience unacceptable
performance degradation, install and use this product in strict accordance with the instructions
in the product documentation.
Furthermore, any changes or modifications to the product not expressly approved by National
Instruments could void your authority to operate it under your local regulatory rules.
Caution To ensure the specified EMC performance, operate this product only with
shielded cables and accessories. Power cables connecting an external AC/DC power
supply to either input power port may be unshielded.
Caution To ensure the specified EMC performance, do not connect the power
inputs to a DC mains supply or to any supply requiring a connecting cable longer
than 3 m (10 ft.). A DC mains supply is a local DC electricity supply network in the
infrastructure of a site or building.
Caution To ensure the specified EMC performance, the length of cables connected
to the video ports or the digital I/O port must be no longer than 3 m (10 ft). The
length of cables connected to the USB ports must be no longer than 30 m (100 ft).
Preparing the Environment
Ensure that the environment in which you are using the IC-317x meets the following
specifications.
Operating temperature
(IEC 60068-2-1, IEC 60068-2-2)
0 °C to 55 °C, 0 °C to 50 °C when Power over
Ethernet (PoE) exceeds 30 W
Operating humidity (IEC 60068-2-56) 10% RH to 90% RH, noncondensing
Pollution Degree 2
Maximum altitude 2,000 m
Indoor use only.
Note Refer to the device specifications on ni.com/manuals for complete
specifications.
Configuring the Hardware
Caution To ensure the specified EMC performance, product installation requires
either special considerations or user-installed, add-on devices. See the product
installation instructions for further information.
Remove the IC-317x from the package and inspect the system for damage. Notify National
Instruments if the system appears damaged in any way. Do not use a damaged system.
IC-317x Getting Started Guide | © National Instruments | 3

Ensure that the AC input into the external power supply is disconnected before plugging in or
unplugging any connector. Ground the unit to minimize the possibility of static electricity
damage.
Figure 1. IC-317x Front Panel
POWER
PoE1
PoE2
PoE3
PoE4
DIO
STATUS
USER1
DP
DP
USER FPGA1
ACT/
LINK
10/100/
1000
17
4
14
5
6
7
1
12
13
9
10
11
16
15
8
2
3
1. DisplayPort Connectors
2. LED Indicators
3. Power over Ethernet (PoE) LED Indicators
4. Gigabit Ethernet Ports with PoE
5. 44-pin Digital I/O Connector
6. Isolated Power Input Connector
7. Chassis Grounding Screw
8. Reset Button (not pictured)
9. Power Button
10. System Power Connector
11. User-Accessible Battery Compartment (not
pictured)
12. RS-232/RS-485 Serial Port
13. USB 3.0 Ports
14. Primary Gigabit Ethernet Port
15. Retention Mounts for USB 3.0 Ports
16. Retention Mounts for USB 2.0 Ports
17. USB 2.0 Ports
Connecting the System Power Supply
NI recommends the following power supply for the IC-317x.
4| ni.com | IC-317x Getting Started Guide

Power Supply Part Number
NI PS-15 Industrial Power Supply 781093-01
Complete the following steps to connect a power supply to the controller:
1. Verify the power source is turned off. Verify the power source for SYS PWR IN is
between 9 VDC to 30 VDC, 21.6 VDC to 30 VDC when using Power over Ethernet
(PoE), and can provide up to 150 W.
2. Loosen the connector screws and remove the system power connector plug from the
controller. The following figure shows the terminal screws, which secure the wires in the
screw terminals, and the connector screws, which secure the connector plug on the front
panel.
Figure 2. Power Screw Terminal Connector Plug
C
V2
C
V1
2
1
2
1. Terminal Screw
2. Connector Screws
Caution Do not tighten or loosen the terminal screws on the power connector
while the power is on.
3. Connect the positive lead of the primary power source to the V1 terminal of the power
connector plug and tighten the terminal screw to 0.20 N · m to 0.25 N · m (1.8 lb · in. to
2.2 lb · in.) of torque.
4. Connect the negative lead of the power supply to one of the C terminals of the power
connector and tighten the terminal screw to 0.20 N · m to 0.25 N · m (1.8 lb · in. to 2.2 lb
· in.) of torque.
5. Optionally, you can connect the positive lead of another power supply to the V2 terminal
and the negative lead to the other C terminal.
Caution The C terminals are internally connected to each other.
6. Install the power connector into SYS PWR IN on the front panel of the controller and
tighten the connector screw flanges to 0.3 N · m to 0.4 N · m (2.7 lb · in. to 3.5 lb · in.) of
torque.
IC-317x Getting Started Guide | © National Instruments | 5

7. Turn on the external power source(s).
Note Refer to the IC-317x User Manual on ni.com/manuals for a complete
description of power inputs and controller startup options.
Connecting the Isolated Outputs Power Supply
NI recommends the following power supply for the IC-317x.
Power Supply Part Number
NI PS-15 Industrial Power Supply 781093-01
Complete the following steps to supply power to the isolated outputs.
1. Verify the power source is turned off. Verify the power source for ISO PWR IN is
between 4.5 V to 30 V.
2. Loosen the connector screws and remove the isolated outputs power connector plug from
the controller. The following figure shows the V (positive) terminal screw and the C
(negative) terminal screw, which secure the wires in the screw terminals, and the
connector screws, which secure the connector plug on the front panel.
Figure 3. 2-Position Power Screw Terminal Connector (IP20)
1
2
3
1. V (Positive) Terminal Screw
2. C (Negative) Terminal Screw
3. Connector Screws
Caution Do not tighten or loosen the terminal screws on the power connector
while the power is on.
3. Install one ferrite across the negative and positive leads of the power source,
approximately 50 mm to 75 mm (2 in. to 3 in.) from the end of the power input wires.
Figure 4. Installing a Ferrite on the Power Leads
6| ni.com | IC-317x Getting Started Guide

4. Connect the positive lead of the isolated outputs power source to the V terminal of the
power connector plug and tighten the terminal screw to 0.2 N · m to 0.25 N · m (1.8 lb ·
in. to 2.2 lb · in.) of torque.
5. Connect the negative lead of the isolated outputs power source to the C terminal of the
power connector plug and tighten the terminal screw to 0.2 N · m to 0.25 N · m
(1.8 lb · in. to 2.2 lb · in.) of torque.
6. Install the power connector plug into ISO PWR IN on the front panel of the controller and
tighten the connector screws to 0.4 N · m (3.5 lb · in.) of torque.
7. Turn on the external power source.
IC-3173 (IP67)
The following information applies to the IC-3173 (IP67).
Safety Information
Caution The following paragraphs contain important safety information you must
follow when installing and operating the device.
Do not operate the device in a manner not specified in the documentation. Misuse of the
device may result in a hazard and may compromise the safety protection built into the device.
If the device is damaged, turn it off and do not use it until service-trained personnel can check
its safety. If necessary, return the device to National Instruments for repair.
Keep away from live circuits. Do not remove equipment covers or shields unless you are
trained to do so. If signal wires are connected to the device, hazardous voltages can exist even
when the equipment is turned off. To avoid a shock hazard, do not perform procedures
involving cover or shield removal unless you are qualified to do so. Disconnect all field power
prior to removing covers or shields.
Because of the danger of introducing additional hazards, do not install unauthorized parts or
modify the device. Use the device only with the chassis, modules, accessories, and cables
specified in the installation instructions. All covers and filler panels must be installed while
operating the device. All cabling must be suitably rated for outdoor use.
This is a Pollution Degree 3 device. Do not operate the device in an explosive atmosphere or
where flammable gases or fumes may be present. Operate the device only at or below the
pollution degree stated in the specifications. Pollution consists of any foreign matter—solid,
liquid, or gas—that may reduce dielectric strength or surface resistivity. The following is a
description of pollution degrees.
• Pollution Degree 1—No pollution or only dry, nonconductive pollution occurs. The
pollution has no effect.
• Pollution Degree 2—Normally only nonconductive pollution occurs. Occasionally,
nonconductive pollution becomes conductive because of condensation.
• Pollution Degree 3—Conductive pollution or dry, nonconductive pollution occurs.
Nonconductive pollution becomes conductive because of condensation.
IC-317x Getting Started Guide | © National Instruments | 7

Clean the device and accessories by brushing off light dust with a soft, nonmetallic brush.
Remove other contaminants with a stiff, nonmetallic brush. The unit must be completely dry
and free from contaminants before returning it to service.
You must insulate signal connections for the maximum voltage for which the device is rated.
Do not exceed the maximum ratings for the device on the supply or the reconfigurable I/O
(30Vdc). Remove power from signal lines before connection to or disconnection from the
device. Refer to the device specifications on ni.com/manuals for complete specifications.
Electromagnetic Compatibility Guidelines
This product was tested and complies with the regulatory requirements and limits for
electromagnetic compatibility (EMC) as stated in the product specifications. These
requirements and limits are designed to provide reasonable protection against harmful
interference when the product is operated in its intended operational electromagnetic
environment.
This product is intended for use in industrial locations. There is no guarantee that harmful
interference will not occur in a particular installation, when the product is connected to a test
object, or if the product is used in residential areas. To minimize the potential for the product
to cause interference to radio and television reception or to experience unacceptable
performance degradation, install and use this product in strict accordance with the instructions
in the product documentation.
Furthermore, any changes or modifications to the product not expressly approved by National
Instruments could void your authority to operate it under your local regulatory rules.
Caution To ensure the specified EMC performance, product installation requires
either special considerations or user-installed add-on devices. See the product
installation instructions for further information.
Caution To ensure the specified EMC performance, operate this product only with
shielded cables and accessories. Power cables connecting an external AC/DC power
supply to either input power port may be unshielded.
Caution To ensure the specified EMC performance, do not connect the power
inputs to a DC mains supply or to any supply requiring a connecting cable longer
than 3 m (10 ft.). A DC mains supply is a local DC electricity supply network in the
infrastructure of a site or building.
Caution To ensure the specified EMC performance, the length of cables connected
to the video ports or the digital I/O port must be no longer than 3 m (10 ft). The
length of cables connected to the USB ports must be no longer than 5 m (16 ft).
8| ni.com | IC-317x Getting Started Guide

Preparing the Environment
Ensure that the environment in which you are using the IC-3173 (IP67) meets the following
specifications.
Operating temperature
(IEC 60068-2-1, IEC 60068-2-2)
0 °C to 45 °C
Operating humidity (IEC 60068-2-56) 10% RH to 90% RH, noncondensing
Pollution Degree 3
Maximum altitude 2,000 m
Indoor/Outdoor use.
Note Refer to the device specifications on ni.com/manuals for complete
specifications.
Configuring the Hardware
Caution To ensure the specified EMC performance, product installation requires
either special considerations or user-installed, add-on devices. See the product
installation instructions for further information.
Remove the IC-3173 (IP67) from the package and inspect the system for damage. Notify
National Instruments if the system appears damaged in any way. Do not use a damaged
system.
Ensure that the AC input into the external power supply is disconnected before plugging in or
unplugging any connector. Ground the unit to minimize the possibility of static electricity
damage.
IC-317x Getting Started Guide | © National Instruments | 9

Figure 5. IC-3173 (IP67) Front Panel
IC-3173
IP67 Industrial Controller ISO PWR IN
5-24V
CONNECTOR 2
CONNECTOR 1
SYS PWR IN
9-30V
150W MAX
RESET
CONNECTOR 0
POWER STATUS
SS
DP
DIGITAL I/O
SS PoE 4
PoE 2PoE 1
PoE 3
SYNC
8
8
8
7
7
7
7
1
2
3
5
1
4
10
6
3
9
1. USB 3.0 Ports
2. USB 2.0 Port
3. DisplayPort Connectors
4. System Gigabit Ethernet Port
5. RS-232/RS-485 Serial Port
6. System Power Connector
7. Gigabit Ethernet Ports with PoE
8. 17-pin Digital I/O Ports
9. Chassis Grounding Screw
10. Isolated Power Input Connector
Connecting the System Power Supply
NI recommends the following power supply for the IC-3173 (IP67).
Power Supply Part Number
NI PS-15 Industrial Power Supply 781093-01
Note The NI PS-15 is not rated IP67.
The following figure shows the system power connector.
10 | ni.com | IC-317x Getting Started Guide

Figure 6. System Power Connector (IP67)
1
2
4
3
1. C
2. V2
3. C
4. V1
Complete the following steps to connect a power supply to the controller:
1. Verify the power source is turned off. Verify the power source for SYS PWR IN is
between 9 VDC to 30 VDC, 21.6 VDC to 30 VDC when using Power over Ethernet
(PoE), and can provide up to 150 W.
2. If you are not using a pre-assembled cable, complete the following steps.
a) Connect the positive lead of the primary power source to the V1 terminal inside the
power connector plug.
b) Connect the negative lead of the primary power source to one of the C terminals
inside the power connector plug.
c) Optionally, you can connect the positive lead of another power supply to the V2
terminal and the negative lead to the other C terminal.
Caution The C terminals are internally connected to each other.
d) Assemble the rest of the plug sleeve. Go to ni.com/info and enter Info Code
317xIP67Connector for instructions.
3. Install the power connector into SYS PWR IN on the front panel of the controller.
4. Turn on the external power source(s).
Note Refer to the IC-317x User Manual on ni.com/manuals for a complete
description of power inputs and controller startup options.
Connecting the Isolated Outputs Power Supply
NI recommends the following power supply for the IC-3173 (IP67).
Power Supply Part Number
NI PS-15 Industrial Power Supply 781093-01
Note The NI PS-15 is not rated IP67.
The following figure shows the isolated power connector.
IC-317x Getting Started Guide | © National Instruments | 11

Figure 7. Isolated Power Input Connector (IP67)
4
3
1
2
1. C (Negative) Terminal
2. V (Positive) Terminal
3. No connect
4. No connect
Complete the following steps to supply power to the isolated outputs.
1. Verify the power source is turned off. Verify the power source for ISO PWR IN is
between 4.5 V to 30 V.
2. If you are not using a pre-assembled cable, complete the following steps.
a) Connect the positive lead of the primary power source to the V1 terminal inside the
power connector plug.
b) Connect the negative lead of the primary power source to the C terminal inside the
power connector plug.
c) Assemble the rest of the plug sleeve. Go to ni.com/info and enter Info Code
317xIP67Connector for instructions.
3. Install the isolated power connector into ISO PWR IN on the front panel of the controller.
4. Turn on the external power source(s).
Note Refer to the IC-317x User Manual on ni.com/manuals for a complete
description of power inputs and controller startup options.
Connecting the DisplayPort Connector
Install one ferrite, NI part number 711856-01, on each DisplayPort cable, approximately 50
mm to 75 mm (2 in. to 3 in.) from the end of the power input wires.
Figure 8. Installing a Ferrite on the Cable
12 | ni.com | IC-317x Getting Started Guide

Configuring the IC-317x for NI Linux Real-Time
The real-time version of the IC-317x ships preloaded with NI Linux Real-Time. Complete this
section if you are using the real-time version of the IC-317x.
Connecting to the Development Computer
The IC-317x can connect to the development computer directly or through a network.
Connecting Directly to the Development Computer
Complete the following steps to connect the device directly to the development computer.
1. Verify the development computer is powered on.
2. Connect one end of an Ethernet cable to the network port on the device.
3. Connect the free end of the cable to an Ethernet port on the development computer.
4. (IP20 only) Verify the ACTIVITY/LINK LED on the port is on or blinking.
The device uses a link-local IP address when connected directly to the development computer.
Connecting to the Development Computer Over a Network
To connect over a network, the device must be on the same subnet as the development
computer. Complete the following steps to connect the device to the development computer
over a network.
1. Verify the development computer is powered on and connected to the network.
2. Connect one end of an Ethernet cable to the network port on the device.
3. Connect the free end of the cable to an Ethernet switch or other network device on the
same network as the development computer.
4. (IP20 only) Verify the ACTIVITY/LINK LED on the port is on or blinking.
The device negotiates an IP address when connected to a network with a DHCP server or
comparable network device.
Using Vision Builder AI with the IC-317x
Complete the following steps to use Vision Builder AI with the IC-317x:
1. Install Vision Builder AI on the development computer.
2. Refer to the How to Configure NI Vision Builder AI Remote Targets section in the Vision
Builder for Automated Inspection: Configuration Help.
When using Vision Builder AI, it is not necessary to install the NI Industrial Controller Device
Drivers or use NI MAX to set a system password on the target.
Installing the NI Industrial Controller Device Drivers
Before using the IC-317x, install the drivers onto the device. Complete the following steps to
install and configure NI Industrial Controller Device Drivers:
1. Install NI Industrial Controller Device Drivers onto the Windows development machine
connected to the IC-317x.
IC-317x Getting Started Guide | © National Instruments | 13

2. Run NI MAX.
3. Expand the Remote Systems list in the configuration tree.
4. Select the IC-317x in the list. By default, MAX lists devices by the model number
followed by the serial number, such as NI IC-317x-XXXXXXXX.
5. Configure the network settings for the IC-317x. Refer to the Remote Systems Help in
MAX. Select Help»Help Topics»Remote Systems for instructions about configuring
network settings.
6. Install a recommended software set. If you would like to install custom software instead
of a recommended software set, proceed to the next step.
a) Expand the IC-317x under Remote Systems.
b) Click the Software item below the IC-317x in the configuration tree.
c) Click Add/Remove Software on the MAX toolbar to launch the LabVIEW Real-
Time Software Wizard.
d) Enter admin as the username and leave the password field blank.
e) Select NI Industrial Controller under the version of LabVIEW Real-Time you are
using.
f) Click Next.
g) Select any additional add-ons you would like to install to the IC-317x.
h) Click Next. Review the list of software to install.
i) Click Next to begin downloading the software to the IC-317x. When MAX finishes
downloading the software, the IC-317x restarts.
j) Click Finish.
7. Install custom software. You do not need to install custom software if you installed a
recommended software set.
a) Expand the IC-317x under Remote Systems.
b) Click the Software item below the IC-317x in the configuration tree.
c) Click Add/Remove Software on the NI MAX toolbar to launch the LabVIEW Real-
Time Software Wizard.
d) Enter admin as the username and leave the password field blank.
e) If you are given a choice of recommended software sets, choose Custom software
installation and click Next to proceed with a custom installation.
f) Select the NI Industrial Controller Device Drivers, and any additional software you
would like to install on the IC-317x.
g) Click Next. Review the list of software to install.
h) Click Next to begin downloading the software to the IC-317x. When NI MAX
finishes downloading the software, the IC-317x restarts.
i) Click Finish.
8. Connect hardware to the IC-317x. The NI Industrial Controller Device Drivers enable the
IC-317x to detect any hardware connected.
9. Select the target in the configuration tree and click the Refresh button. Refresh the target
whenever you connect new hardware.
10. Expand Devices and Interfaces under the IC-317x in the configuration tree. Select the
hardware connected to the IC-317x from the list. You can view or modify the device
settings as allowed by the hardware.
14 | ni.com | IC-317x Getting Started Guide

Setting a System Password
Complete the following steps to set a system password.
Note The default username for the IC-317x is admin. There is no default
password for the IC-317x, so you must leave the password field blank when logging
in until you set a system password.
1. In MAX, right-click the IC-317x and select Web Configuration.
The NI Web-Based Configuration and Monitoring utility opens in the default browser and
is where you set the password. If you have not installed Microsoft Silverlight,
NI Web-based Configuration and Monitoring prompts you to do so.
2. Enter a unique name for your system in the Hostname field.
3. Click the Security Configuration icon.
4. Click Login.
5. In the Login dialog box, enter the username admin and leave the password field blank.
6. Click OK.
7. Click Change Password.
8. Enter and re-enter a new password.
9. Click OK.
10. Click Save.
11. Click OK to confirm you are changing the password.
Caution NI cannot recover lost system passwords. If you forget the password,
you must contact NI and reformat the controller.
Configuring the IC-317x for Windows
The Windows version of the IC-317x ships preloaded with Windows Embedded Standard 7
64-bit. Complete this section if you are using the Windows version of the IC-317x.
Connecting the IC-317x to a Network
Complete the following steps to connect the device to a network.
1. Connect one end of an Ethernet cable to the network port on the device.
2. Connect the free end of the cable to an Ethernet switch or other network device.
3. (IP20 only) Verify the ACTIVITY/LINK LED on the port is on or blinking.
By default, the operating system automatically attempts to connect to the network using
DHCP. If it is unable to initiate a DHCP connection, it connects to the network with a link-
local IP address (169.254.x.x).
Installing the NI Industrial Controller Device Drivers
Before using the IC-317x, install other National Instruments software, such as application
development environments, and then install the drivers onto the device.
IC-317x Getting Started Guide | © National Instruments | 15

If you have an external USB DVD drive, you can use the external DVD drive to install the NI
Industrial Controller Device Drivers from the DVD shipped with the device. Otherwise,
complete the following steps to download and install the NI Industrial Controller Device
Drivers
1. Connect a USB keyboard and a USB mouse to the USB ports on the IC-317x.
2. Connect a monitor to the DisplayPort on the IC-317x.
3. Using the web browser on the IC-317x, navigate to ni.com/drivers.
4. In the Drivers search field, search for NI Industrial Controller Device Drivers.
5. Download the latest version of NI Industrial Controller Device Drivers.
6. Run the NI Industrial Controller Device Drivers installer.
Troubleshooting
The following sections provide instructions for troubleshooting the IC-317x.
(RT Only) The IC-317x Does Not Appear in MAX
• The IC-317x may not be powered. Verify that there is system power to the device and that
both the IC-317x and the development computer are properly connected to the network.
The Power LED should be lit green and the ACTIVITY/LINK LED on the primary
network port should flash green when refreshing the list of devices in MAX.
• Ensure you are connecting to the IC-317x from a Windows development machine with NI
Industrial Controller Device Drivers installed.
• The IC-317x may have been configured on another network and then moved to the
current network. Reconfigure the IC-317x for the current network.
Note Connect a monitor and keyboard to the IC-317x and press <Enter> to
view the current configuration settings of the device.
• Another device on the network is using the IP address assigned to the IC-317x. This can
happen when you assign the same static IP to two devices, you assign a static IP that is in
the range of the IP address available for DHCP use on your network, or the DHCP
assigns the same IP address to another device. Either remove or reconfigure the other
device, or reconfigure the IC-317x to use a different IP address by putting it into the IP
RESET state and restarting into the normal state. Refer to the IC-317x User Manual on
ni.com/manuals for instructions on how to perform an IP RESET.
• The cable you are using may be inappropriate for the speed of your network, causing
network communication dropout. While 1,000 Mbps communication over short cable
lengths can be achieved with the CAT5 cable commonly used for 10 Mbps and 100 Mbps,
CAT5e and CAT6 cables are more reliable and recommended for 1,000 Mbps links. The
IC-317x has the ability to perform auto-crossover, allowing the use of straight or
crossover Ethernet cables, independent of the connection configuration.
• The IC-317x is configured to acquire an IP address from a DHCP server, but no DHCP
server is available. By default, the target will automatically attempt to connect to the
16 | ni.com | IC-317x Getting Started Guide

network using DHCP. If the target is unable to initiate a DHCP connection, the target
connects to the network with a link-local IP address (169.254.x.x).
•You may be experiencing firewall issues. If you are having difficulty detecting the system
and setting up the IC-317x on your network, you must configure the firewall to open the
TCP/UDP ports used by the IC-317x and the host machine. Refer to the following table
for more information about TCP/UDP ports.
Table 1. TCP/UDP Ports Used by the IC-317x
Port Type Details
3580 TCP/UDP Reserved as nati-svrloc (NATI-ServiceLocator). Used by MAX to locate
remote targets.
7749 TCP Used for remote image display (not reserved).
7750 TCP Used for NI-IMAQdx remote configuration (not reserved).
3363 TCP/UDP Reserved as nati-vi-server (NATI VI Server). Used by Vision Builder AI
to configure a remote target.
If your firewall is controlled remotely or you are unsure about configuring the firewall, contact
your network administrator.
(RT Only) No Software is Installed
MAX reports that no software is installed. Install application and driver software on the
IC-317x.
Related Information
Installing the NI Industrial Controller Device Drivers on page 13
Cannot Drive Isolated Outputs
Verify that you have power connected to the VISO and CISO inputs on the IC-317x isolated
power connector and that the contact at the screw terminals is solid. Because these outputs are
electrically isolated from the IC-317x device main supply, they require power in addition to
the IC-317x main supply.
LED Error Indications
The IC-317x indicates specific error conditions by flashing the STATUS LED a specific
number of times.
IC-317x Getting Started Guide | © National Instruments | 17

Table 2. ST
ATUS LED Indications
LED
Color
LED State Indication
Yellow OFF The IC-317x initialized successfully and is ready for use.
2 blinks (RT only) There is no software installed, which is the out-of-
box state, or the IC-317x has detected an error in its software.
The device has automatically started up into safe mode. This
usually occurs when an attempt to upgrade the software is
interrupted or if system files are deleted from the IC-317x.
Reinstall software on the IC-317x.
3 blinks (RT only) The IC-317x has booted into safe mode. Refer to the
Safe Mode section for information about the safe mode state.
4 blinks (RT only) The IC-317x has experienced two consecutive
software exceptions. The IC-317x automatically restarts after an
exception. After the second exception, the IC-317x remains in
the exception state, alerting you to resolve the problem.
Reinstall software on the IC-317x or contact NI for assistance.
Continuous
blinking
This indicates one of the following errors.
(RT only) The IC-317x has not booted into NI Linux Real-
Time. The controller either booted into an unsupported
operating system, was interrupted during the boot process, or
detected an unrecoverable software error.
(IP67 only) This indicates a hardware error. An internal power
supply has failed. Check front-panel I/O connections for shorts.
Remove any shorts and cycle power to the IC-317x. If the
problem persists, contact National Instruments.
Solid (RT only) The IC-317x is booting up.
(Windows only) An internal drive is being accessed.
Red Continuous
blink
(IP20 only) This indicates a hardware error. An internal power
supply has failed. Check front-panel I/O connections for shorts.
Remove any shorts and cycle power to the IC-317x. If the
problem persists, contact National Instruments.
Related Information
Installing the NI Industrial Controller Device Drivers on page 13
Power LED Is Not Lit When the IC-317x is Powered On
If the system power supply is properly connected (polarity is not reversed) to the IC-317x, but
the Power LED does not light up, check that the power supply is within the specifications
18 | ni.com | IC-317x Getting Started Guide

listed in the IC-317x Specifications. Using a power supply that is not within these
specifications might result in an unresponsive or unstable system and could damage the
device.
If the BIOS setting Restore After Power Loss is set to Stay Off, the IC-317x may be powered,
but turned off. Use the power button to turn on the device.
Where to Go Next
The following documents and resources contain information you may find helpful as you use
the IC-317x in an application. Refer to the National Instruments Product Manuals Library at
ni.com/manuals for the most recent versions of product documentation.
•IC-317x Specifications—Contains detailed specifications for the IC-317x.
•IC-317x User Manual—Contains connector pinouts, configuration information, mounting
information, and answers to common troubleshooting questions.
•NI CVS I/O Accessory User Manual—Contains installation and operation instructions for
the NI CVS I/O Accessory.
Worldwide Support and Services
The NI website is your complete resource for technical support. At ni.com/support, you have
access to everything from troubleshooting and application development self-help resources to
email and phone assistance from NI Application Engineers.
Visit ni.com/services for NI Factory Installation Services, repairs, extended warranty, and
other services.
Visit ni.com/register to register your NI product. Product registration facilitates technical
support and ensures that you receive important information updates from NI.
A Declaration of Conformity (DoC) is our claim of compliance with the Council of the
European Communities using the manufacturer’s declaration of conformity. This system
affords the user protection for electromagnetic compatibility (EMC) and product safety. You
can obtain the DoC for your product by visiting ni.com/certification. If your product supports
calibration, you can obtain the calibration certificate for your product at ni.com/calibration.
NI corporate headquarters is located at 11500 North Mopac Expressway, Austin, Texas,
78759-3504. NI also has offices located around the world. For telephone support in the United
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telephone support outside the United States, visit the Worldwide Offices section of ni.com/
niglobal to access the branch office websites, which provide up-to-date contact information,
support phone numbers, email addresses, and current events.
IC-317x Getting Started Guide | © National Instruments | 19

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375283C-01 July 27, 2017