Naturally Filtered MG-10 User manual

2
Blue arrows indicate water flow through MG-10.
KDF Mediaguard®
– an oxidative mineral
which reduces chlorine
and chloramines and
improves carbon life.
Valve Controller
5600-SXT
– regulates the MG-10’s
regeneration frequency
and duration.
Stainless Steel
Activated Carbon
– reduces harmful
chemicals such
as chlorine and
chloramines, as well
as trihalomethanes
(THMs), volatile
organics (VOCs), dirt,
rust, lead, sediment,
foreign odors, and
taste.
Filter Sand
Filter Gravel
Garnet
MG-10 Cutaway
Congratulations on your purchase of the Natural Home MG-10 home
filtration system. The MG-10 is designed to offer the best point-of-entry filtra-
tion performance for homes and small businesses, effectively reducing a broad
spectrum of contaminants.
Please review this guide carefully and give a copy to your licensed plumber
before they arrive to install your system. You should keep this guide for refer-
ence as it will assist you with testing, programming, or troubleshooting your unit
in the future if necessary.
Protects your family by reducing chlorine, chloramines, volatile
organic compounds (VOCs), THMs, and heavy metals
Pure, safe, natural-tasting water
A spa experience in every bath or shower
1
Specifications
Media Carbon: 1 Ft3GAC & Centaur mix
KDF: MediaguardTM with four parallel KDF55 stages
Bed: Filter Sand, Mixed Garnet, and Filter Gravel
Flow Rate 10 gallons (38 liters) per minute @ 50 psi inlet
Water Pressure 40 - 100 psi (2.76 bar - 6.895 bar)
Dimensions 11" (27.9cm) diameter x 56" (142.2cm) high
Connections Inlet/Outlet 1" (25.4mm) male NPT
Drain 1/2" (12.7mm) barbed fitting
Weight 130 lbs. (59 kg)
Operating Temperature 40o– 150oF (4.4o– 66oC) Warning: Do not allow
exposure to freezing temperatures
Construction Polished stainless steel tank
Controller Valve FLECK Programmable 5600SXT 110 Volts
System Requirements
Water Source Engineered for use with potable, municipally treated
water only. Water source must produce a minimum of
5 gpm at 35 psi for proper regeneration.
Congratulations

3
Important Notes on Installation
Water Testing — Because of variances in water quality, if your water source
is a well, please contact Support at 1-800-428-9419 before installation. You
should have your water tested by a certified water laboratory.
Water Shutoff — Naturally Filtered will not be held liable for damages,
including any and all water damage caused by this product or its plumbing.
It is recommended that the homeowner consider the use of an electronic
water shut off system (such as WaterCop – http://www.watercop.com). See
Warning page 9.
Drainage — The MG-10 requires a drain or drain field (dependant on local
plumbing code) for the unit to dispose of water during its regeneration cycle.
The drain or drain field must be able to disburse a minimum of 5 GPM.
Water Pressure — Water pressure should not exceed 100 psi. If your water
pressure is close to 100 psi, you must have a plumber install a pressure
regulator on your main line before the MG-10.
Existing Plumbing — The condition of the existing plumbing should be
free from lead, lime, and iron buildup. Piping that is heavily built up with lead,
lime, and/or iron should be replaced. All new plumbing should be performed
in accordance with local plumbing codes.
Electric Code — An uninterrupted alternating current 110V (AC), 60 Hz,
supply is required. Unit must be installed to meet the current National Elec-
tric Code. A ground-fault-interrupt (GFI) outlet is recommended to protect
your unit.
Install Checklist - Before you Start
Parts Checklist
1. Bypass Valve
2. 1” Male NPT Adapter
3. O-ring Couplings (2)
4. Mesh Bag
5. Barbed Drain Elbow
4
Assembly
• Rear of Housing
Drain Line Outlet
• Elbow attaches here
Main Supply Connection
• Water supply OUT
• Water supply IN
Step 1 - Barbed Drain Elbow
Install Barbed Drain Elbow into Drain
Line Outlet (Teflon tape may be used).
This step must be completed prior to
connecting O-ring Couplings.
Step 2 - O-ring Couplings
Install both O-ring Couplings
to the Main Supply Connection
channels (one on right or OUT
channel shown here).
Step 4 - Secure Complete Manifold
Add 1” Male NPT Adapter and
secure to manifold by tightening
metal locking clamps.
Step 3 - Bypass Valve
Attach the Bypass Valve Assembly to
the Control Valve over the O-ring Cou-
plings just installed and lock in place
using the metal locking clamps.
Inlet & Outlet Bypass Valves Closed
In this position your MG-10 is in
full by-pass mode.
Inlet and Outlet Bypass Valves Open
Here bypass valves are open. This
is the normal service position for
the MG-10.
Tap
Water
IN
Filtered
Water
OUT
Assembling Bypass Valve

Plug the control valve into an
approved GFI power outlet us-
ing the supplied electrical cord;
operation in the service position
begins automatically.
Your MG-10 is set at the factory
default settings noted below.
You can either check or change
the settings by follow ing these
instructions.
Note: Display will cycle every 5 to
10 seconds between the Time and
number of days until the next regen-
eration cycle. This is normal.
1. Enter Time of Day mode (TD on left side) by
pressing either the Up or Down arrow, and con-
tinue until display reads 12:01PM.
2. Press Extra Cycle button OR leave display idle
for ten seconds and Time of Day mode will be
exited.
3. While time reads 12:01PM press & hold both
the Up and Down arrows until display changes to
(DF GAL). You are now in programming mode.
1. Display should read (DF GAL)
DF = Display Format / GAL = Gallons
2. Display should read (VT FLtr)
VT = Valve Type / FLtr = Filter
3. Display should read (CT tc)
CT = Control Type / tc = Time Clock
4. Display should read (NT---1)
NT = Number of Tanks / 1 = One
5. Display should read (DO 4)
DO = Day Override (days between regeneration)
Note: Regeneration every 4 days is the maximum recommended interval. Your source
water may require regeration cycles to be performed more often.
6. Display should read (RT 3:00)
RT = Regeneration Time / 3:00 = 3 AM
Note: This setting represents the time of day in which the regeneration cycle will occur.
Adjust if desired.
7. Display should read (BW 15)
BW = Backwash / 15 = Fifteen Minutes
8. Display should read (BD 0)
BD = Brine Draw / 0 = Zero Minutes
9. Display should read (RR 5)
RR = Rapid Rinse / 5 = Five Minutes
Note: When Extra Cycle button is pressed, Programming Mode will be exited.
Display will revert to normal operation. Adjust the time of day to your current local
time using the Up or Down arrows.
Programming is now complete.
For each step below, press the Up or Down arrow until the display
matches the step’s image. Proceed to each next step by pressing the
Extra Cycle button once.
Programming Mode - General Instructions
Entering Programming Mode
Power Failure: In the event of power failure, the control valve will continue to keep
time for 48 hours. All programming is saved indenitely. When power is restored,
Data Display will ash indicating power interuption. Press any button and display
will stop ashing.
Manual Regeneration: To manually regenerate lter, press & hold the Extra Cycle
button for 10 seconds.
5 6
MG-10 Control Valve Master Programming

After reviewing the precautions and items on the previous pages and
programming the master control valve, it is time to install your new MG-10
Home System.
A suitable location should be selected for installation. The MG-10 is designed
to be installed outdoors in an insulated enclosure on a cement slab. It should
be protected from temperatures below 40o F and sun and rain damage. If the
MG-10 is installed where variations in water and air temperature could result
in condensation forming on the tank, place the MG-10 on a drain pan during
installation to prevent condensation damage to surface.
Step 1 Locate and shut off the facillities Main water supply line.
Step 2 Place the MG-10 Bypass valve into
Bypass Mode (see image at right).
Note: Ensure that all plumbing is done in
compliance with your local and state
plumbing codes.
Step 3 The Main water supply line should be
cut, diverted, and plumbed to and
from the 1” Male NPT Adapter on the
MG-10 (see sample photo, lower right).
Teflon tape or Plumbers Dope can be
used as necessary. Ensure the incoming and
outgoing water supplies are plumbed correctly
according the direction symbols located on
the Bypass valve.
Note: For Copper Pipe & Fitting Installations: The
1” Male NPT Adapter is made of a composite
material and can deform or melt when
exposed to flame. To avoid damage to this
part, sweat a section of pipe to the 1” female
connectors prior to threading them on to the
Adapter.
Step 4 Attach 1/2” Drain line to Barbed Drain Elbow
and secure with hose clamp. 1/2” I/D braided
flexible line is recommended. Drain line can be
hard plumbed with 1/2” pipe after initial testing if desired.
Note: Drain line is used for initial testing. A suitable temporary location where
water can flow freely through the mesh bag (included) without damage
to sorroundings is required.
7
Bypass Mode
Both the Inlet and Outlet
should be closed.
Installation & Testing
Sample Install Photo
8
Now that installation is complete, the MG-10 should be tested to en-
sure that all parts are functioning properly. Warning: Failure to close the
manifold outlet could result in carbon or other material being released
into the home’s plumbing, possibly causing significant plumbing dam-
age. Naturally Filtered is not liable if these steps are not completed.
Step 1 Ensure both the inlet and outlet valves on the MG-10 manifold are
closed (see page 3).
Step 2 With valves closed, slowly open the water main to
allow plumbing to pressurize and check for leaks.
Step 3 Open the MG-10 manifold bypass inlet valve and
allow the MG-10 tank to pressurize and check for
leaks.
Step 4 If the system is free of leaks, attach supplied mesh bag to the drain
line in a suitable location where water can drain away harmlessly. (If
needed add extension hose temporarily to the drain line to bring it to
an outdoor location.)
Step 5 Press and hold the EXTRA CYCLE button for ten seconds as
described on page 5. (When this regeneration cycle begins, water will
begin to flow through drain line and into the mesh bag.)
Step 6 Allow the MG-10 to run through a complete regeneration cycle (this will
take approximately 25 minutes).
Step 7 At completion of regeneration cycle, examine the mesh bag. Note:
The MG-10 is designed to release carbon and KDF fines into the water
during regeneration. This typically produces up to 1 cup of a blackish/
brownish/golden material in the mesh bag.
If more than this amount of granular media is found in the bag, please
keep the bag and/or its contents and contact Support at 1-800-428-
9419 immediately. It is possible the unit was damaged in shipment. A
technical service agent will diagnose the MG-10’s condition over the
phone.
Step 8 If less than 1 cup of media is found in the mesh
bag, repeat the regeneration procedure. After
the second regeneration cycle is completed,
again check for granular media in the mesh
bag. If the mesh bag still has less than 1 cup
of media after these two regeneration cycles,
proceed to step 9.
Step 9 Set the LED display to current time of day.
Next, open the manifold bypass OUTLET valve (see photo at right) on
the MG-10 manifold and allow plumbing to fully pressurize. Check for
leaks. Open faucets to cold water and flush for 4 minutes. Your system
is now installed.
Installation Testing

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In normal service operation, the display will alternate between time of day and days until
next regeneration.When the display reaches the day and time programmed for regenera-
tion the controller will trigger the regeneration cycle automatically. The Default setting for
the regeneration cycle is 3:00 AM every four days.
Controller Operation During a Power Failure
When power returns, the control valve resumes normal operation from the point where
it was interrupted. An indication that a power outage has occurred is a flashing display.
If this is noticed, simply press any button and the display will stop flashing. Note: If the
power was out for more than 48 hours, you may need to reset the time and should
manually initiate regeneration by pressing the EXTRA CYCLE button for ten seconds. If
you have a significant drop in water pressure and/or water from the faucet that tastes
and/or appears unusual may be a sign that the control valve or filtration system is
malfunctioning. C ontact Customer Service at 1-800-428-9419 or via e-mail at support@
naturallyfiltered.com.
Control Operation During Regeneration
During regeneration, the controller displays a special Regeneration Display. This dis-
play shows the current regeneration step (the step the valve is advancing to or has
reached), and the time remaining in that step. The step displayed flashes until the valve
has completed driving to this regeneration step position. Once all regeneration steps are
completed, the valve returns to Service and normal operation. For example: Pushing the
EXTRA CYCLE button during a Regeneration Cycle will immediately advance the valve to the
next regeneration cycle step position and resume normal step timing.
Problems Related to Water Pressure
First determine whether or not the problem is due to your plumbing supply, the control
valve or the filtration system. Test your tap water supply by bypassing the MG-10 as fol-
lows: 1) close all faucets in your home, 2) move the MG-10 Bypass Manifold to bypass
position (see page 3), and 3) compare & evaluate water pressure.
If the water pressure is the same, the problem is related to the water supply. Contact your
city or installer. To put your system back in filtration mode, return the Bypass Manifold to
normal service position (see page 3). If water pressure improves, or your problems are
related to taste or appearance, bypass the MG-10 as described on page 3 and promptly
contact either your distributor or Customer Service at 1-800-428-9419 or via e-mail at sup-
port@naturallyfiltered.com.
WARNING: Many insurance providers have recently modified their homeowner’s coverage
policy as they relate to leaks associated with a water treatment system and do not provide
coverage in the event of a leak. This unit is engineered so that it may be installed outdoors
where a plumbing leak would not cause damage to your home. While this unit is engineered
to the highest standards, a risk of an unanticipated failure which could cause excessive
flooding is always possible. If this unit is installed indoors where flooding related damage
may occur, you are hereby notified that you are assuming all risk associated with any such
damage. It is strongly recommended that you install an automatic leak detector and shut-off
valve (available from www.watercop.com and other sources). Also, if the MG-10 is installed
outdoors, it should be covered and must be protected from temperatures below 40oF. as
per specifications chart on page one. If you live in an area that experiences a hard freeze,
assure installation of appropriate insulation, heating devices, etc. to maintain temperatures as
specified in this manual when the MG-10 is installed. Naturally Filtered, LLC, IS NOT LIABLE
for any and all damage to any property or dwelling or any expense caused by or related to a
leak in this or any products supplied by Naturally Filtered, LLC.
Control Valve Notes
NATURALLY FILTERED, LLC warrants The Natural Home MG-10 for
three (3) years from the date of purchase against all defects in materials and
workmanship when installed by a licensed and certified plumber and used in
compliance with this Installation Manual.
To allow NATURALLY FILTERED, LLC to record your ownership of this
product, start your warranty coverage cycle, and send you any applicable
product reports or announcements, please complete and return the Warranty
Information Card below. You should also make a copy for your records. The
Warranty Card must be returned within 30 days of purchase in order to validate
warranty.
NATURALLY FILTERED, LLC will replace or repair any part which, in
our opinion, is defective, if the filter, furnishings, and fixtures have not been
subjected to tampering, alteration, or improper use or transportation after
delivery and have not been repaired by anyone except NATURALLY FILTERED,
LLC or an authorized representative. NATURALLY FILTERED, LLC’s obligation
does not include any costs related to shipping and transportation. NATURALLY
FILTERED, LLC is not responsible for damage in transit, the customer should
present claims for such damage to the carrier.
NATURALLY FILTERED, LLC makes no warranties, expressed or implied,
including, without limitation, any warranties of fitness or merchantability except
as expressly set forth above. NATURALLY FILTERED, LLC shall not be liable
for any anticipated or lost profits, incidental damages, consequential damages,
costs, time charges, or other losses incurred in connection with the purchase,
installation, repair, or operation of the filter, and we do not authorize anyone to
assume for NATURALLY FILTERED, LLC any liability in connection with the filter
or any part thereof. NATURALLY FILTERED, LLC reserves the right to modify
the design of our products at any time without notice.
This warranty covers the filter for residential use only and, in addition, does NOT
apply to:
1. Failures resulting from use of water not suited to drinking, as outlined in
current AWWA guidelines*;
2. Failures due to normal wear, accident, misuse, abuse, negligence, or
contamination in source water supplies;
3. Damage due to failure to follow operating instructions and maintenance
requirements or any damage, residential or commercial, resulting from MG-10
system or plumbing leaks. The MG-10 is designed for outdoor installation;
4. Products that are altered, modified, or serviced in a manner not authorized by
NATURALLY FILTERED, LLC in writing;
5. Failure of goods due to use other than what was originally intended; and
6. Damage due to failure to follow published laws, regulations, and codes.
For servicing under this warranty, contact Naturally Filtered’s Customer
Service Department at 1-800-428-9419 and explain the problem in detail. Repair
or replacement of the filter by NATURALLY FILTERED, LLC requires registration
card submission and may require the return of the filter to NATURALLY
FILTERED, LLC at your cost.
* For information regarding current AWWA standards,
please visit — http://www.awwa.org
Naturally Filtered, LLC PO Box 1866, Alachua, FL 32616 USA
USA Toll Free 1-800-428-9419 • International Customers 1-386-462-0563
www.NaturallyFiltered.com
10
3-Year Limited Warranty