NCR OPTIC 12 User manual

Installation Instructions
NCR OPTIC 12 Ovation 2 Retrofit Kit
Kit Number: 6002-0006-8801
497-0517176
Issue B

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must be included.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components,
software, and firmware become available. NCR, therefore, reserves the right to change specifications
without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this
document, consult with your NCR representative or NCR office for information that is applicable and
current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity,
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Copyright © 2017-2019
By NCR Corporation
Atlanta, GA U.S.A.
All Rights Reserved

iii
Preface
Audience
This book is written for end users (System Administrator and Maintenance Technician),
NCR Field Engineering, and VAR/OEM Hardware and System Integrators
Notice:This document is NCR proprietary information and is not to be disclosed or
reproduced without consent.

iv
Safety and Compliance Information
This section introduces the hazards and safety precautions associated with installing,
inspecting, maintaining or servicing the Ovation 2. Before proceeding, check the
relevant hazard and safety information. Fire, explosion or electrical shock could occur
and cause death or serious injury if these safe service procedures are not followed.
All work must be carried out in accordance with NFPA (National Fire Protection
Association) 30, 30A, and 70, and any local authority.
Preliminary Precautions
You are working in a potentially dangerous environment of flammable fuels, vapor, and
high voltage. Only trained or authorized individuals knowledgeable in the related
procedures should install, inspect, maintain or service this equipment.
Emergency Total Electrical Shut-Off
Locate the forecourt emergency fuel shut-off valves and electrical isolation breakers.
Understand how to use these, should they be required. Locate the switch or circuit
breakers that shut-off all power to all fueling equipment and dispensing devices.
Total Electrical Shut-Off Before Access
Any procedure requiring access to electrical components or the electronics of a
pump/dispenser requires total electrical shut-off of that unit. Understand the function
and location of this switch or circuit breaker before inspecting, installing, maintaining,
or servicing the Ovation 2.
Evacuation, Barricading, and Shut-Off
Any procedures requiring accessing a pump/dispenser head requires the following three
actions:
• An evacuation of all unauthorized persons and vehicles
• Using safety tape or cones as barricades to the effected units
• A total electrical shut-off of the affected unit(s)
Safety Equipment
Throughout the Disassembly and Installation procedures of the OPT Retrofit Kit
involves working with and around hazardous materials and apparatuses. Use of proper
safety equipment such as ANSI (American National Safety Institute) Personal Protective
Equipment such as safety glasses, insulated gloves, and protective footwear.

v
Read the Manual
Read, understand and follow this manual and any other labels or related materials
supplied with the equipment. If you do not understand a procedure, call NCR. It is
imperative to your safety and the safety of others to understand the procedures before
beginning work.
Follow the Regulations
Regulations in OSHA (Occupational Safety and Health Administration), national, state
and local codes, including customer requirements must be followed. Failure to install,
inspect, maintain or service this equipment in accordance with these codes, regulations
and standards may lead to legal citations with penalties and may affect the safe use and
operation of the equipment.

vi
Safety Symbols and Terminology
Signal Words
Warning: Alerts you to a hazard or unsafe practice which will result in death or
serious injury.
Caution: Designates a hazard or unsafe practice which may result in minor injury,
property or equipment damage.
Note: To emphasize points or remind installer of something, or to indicate the
possibility of minor problems in the outcome of what installer is doing.

vii
Out of Box Failure (OBF)
If you experience an out of box failure (OBF) during installation or staging related to a
missing, wrong or defective unit or item, simply provide NCR with a detailed
description of the issue and the item will be replaced free of charge. For assistance with
this process send an email to [e-mail] with the following details:
• NCR Sales Order # (Sales Order # are located on the box)
• Date of Product Installation
• Product Model #
• Unit Serial #
• NCR part # of defective/missing/wrong component
• Description of Failure (please be specific. For example: “display will not power on”)
• Customer/Requestor’s contact name, phone number and/or e-mail address
• Address to ship replacement part(s)
Transport the product n its original packaging to prevent impact damages.
If you do not have access to a computer, you may leave a voice message at: 1-800-528-
8658 (USA), or (International) [phone]. When leaving a message, please provide a
phone number and/or an email address so NCR can contact you if additional details are
needed.
Note: Used equipment that experiences a failure does not qualify as an OBF and should
go through the NCR warranty process.

viii
Warranty
Warranty terms vary by region and country.
All parts of this product that are subject to normal wear and tear are not included in the
warranty. In general, damages due to the following are not covered by the warranty.
• Improper or insufficient maintenance
• Improper use or unauthorized modifications of the product.
• Inadequate location or surroundings.
For detailed warranty arrangements please consult your contract documents.

ix
Returning Defective Hardware for Service
Use the following procedure to report/return defective hardware.
Call the NCR Customer Care Center at 1-800-262-7782 and have the following information
available when you place the call.
• Class/Model number of the defective equipment
• Serial Number of the defective equipment
• Equipment location in the store
• Description of the problem, including any system error codes, error condition, or
guidance to the area of failure.
The NCR Agent will provide you with a work order number, which serves as your
Return Material Authorization (RMA). Please provide the RMA on the outside of the
shipping box.
Note: A work order must be opened for each device that is shipped for repair.

x

xi
Table of Contents
Ovation Kit Contents 1
Additional Kits Needed 1
Kit Component List 1
Deinstallation 3
Before Deinstallation Begins 3
Remove Reused Components from the Door 7
Remove Unused Cables and Wires from the Door Components18
Remove the Printer from the Door 21
Remove the Door from the Dispenser 21
Ovation Installation 25
New Door Preparation 25
Drill PPU Flex Cable and Attachment Stud Holes to the new
Dispenser Door (497-0513464) 25
Install the PPU Components 28
Install Retained Door Components 37
Install OPTICComponents to the Dispenser Door 44
Install Outer Gaskets to the Dispenser Door 44
Install The OPTIC Components 47
Install the Power Supply (497-0515392) 56
Install the Dispenser Cub to the PSUPanel 56
Install the PSUPanel to the pump 56
Install Ovation 2 Power Cable Harness 57
Install Cub Dispenser Cables 60
Install the New Door to the Dispenser 63
Install the Cables and Wiring to the Dispenser Door 66
Install the Printer Door and Gasket 67

xii
Revision Record
Issue Date Remarks
AMarch
2017
First Issue
BJan 2019 Added optional exciter and procedure for installation.

Ovation Kit Contents 1
Ovation Kit Contents
Note: 2 kits are needed per 2 sided dispenser.
Additional Kits Needed
Additional
Required Ret-
rofit Kit
UL Listing Information Amount required
Dispenser
Cub
UL Listed by Report Retrofit Kit Part
Number 6009-0008-8801 (InvencoLink
Converter)
One per dispenser. to be Installed
on Side A PSU Bracket.
Printer Reuse
Kit (Option 1)
UL Listed by Report Retrofit kit part
number 6002-K007-V001
One per side. Use this kit if end user
has elected to keep their current
printer.
Ovation Printer
Kit (Option 2)
UL Listed by Report Retrofit kit part number
6003-F101 (6003-0101-8801)
One per side. Use this kit if end user has
elected the new printer option.
Kit Component List
Part Number QTY Description
497-0518659 1 PPU Lens Gasket
497-0513464 1 Replacement Ovation Door
006-8625469 29 3mm Hex Key Screws
006-8625470 6 Sealing Washers
497-0513687 2 Grounding Cable
497-0518661 1 Customer Display Lens Gasket
006-8626488 4 Security Switch Screw
497-0512476 1 Center OPTICGasket
497-0512474 1 OPTIC Key Pad Gasket
497-0512160 1 ADA/NFC Panel Gasket
497-0515430 1 ADA/NFC Panel Gasket
497-0512161 1 OPTIC12 Screen

2 Ovation Kit Contents
Part Number QTY Description
497-0512475 1 OPTIC12 Key Pad
497-0511056 1 OPTIC ADA/NFCPanel
6003-9004-8801 1 OPTIC ADA (Optional)
006-8626492 18 M3 Screw
006-8611776 18 Flat Washer
497-0515392 1 Power Supply Assembly
497-0515361 1 Ovation PSUBracket
006-8611471 2 PSU Attachment Nuts, PSUto Dispenser
497-0513683 1 Power Adapter Cable
497-0513684 1 Wayne Comm Adapter Cable
497-0513383 1 Red CAT Cable
497-0513384 1 Yellow CATCable
497-0515172
(Optional)
2 OPTIC12 Speaker
(IA0015)

Deinstallation 3
Deinstallation
Before Deinstallation Begins
1. Shut off the main power to the dispenser before beginning the deinstallation
process.
2. Identify Side A and Side B.
a. Locate the Serial Plate on the side of the dispenser.
b. Side A is the side with the Serial Plate installed.
c. If a Serial Plate is not present, Side Bcan be identified once the Pump has been
opened. The IGEMBoard will be located inside the electronic cabinet on Side A.

4 Deinstallation
3. Open the dispenser.

Deinstallation 5
a. Use a Wayne Security Key to unscrew the two security bolts located on the left
side of the dispenser electronics door.
b. Open the Electronics door and engage the Prop Rod.

6 Deinstallation

Deinstallation 7
Remove Reused Components from the Door
1. Remove the PPU panel.
a. Two wires are connected to the PPU panel. Connection J8 is power. Connection
J1 is comm to the Customer Display Node. Detach both cables. The cable
connected to J8 can be discarded. The connection to J1 must be retained.

8 Deinstallation
b. Detach all PPUFlex Cables from the PPU panel.
Note: Record the positions of the PPUpaddles so they can be reinstalled in the
correct position.
c. Unscrew with a 3mm Hex Key the 6 screws holding the PPUPanel from the door
and set aside to be reinstalled. Discard the Screws.
Note: Record the positions of the PPUpaddles so they can be reinstalled in the
correct position.