Ncr 6003-k001-v001 User manual

NCR –Confidential

Use and Disclose Solely Pursuant to Company Instructions

INSTALLATION INSTRUCTIONS

115V NCR OPTIC HEATER KIT

6003-K001-V001

497-0522 144 Issue A

The product described in this document is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation. NCR RealPOS is a trademark of NCR

Corporation in the United States and/or other countries. Other product names

mentioned in this publication may be trademarks or registered trademarks of their

respective companies and are hereby acknowledged.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo

are trademarks or registered trademarks of HDMI Licensing LLC in the United States

and other countries.

Where creation of derivative works, modifications or copies of this NCR copyrighted

documentation is permitted under the terms and conditions of an agreement you have

with NCR, NCR's copyright notice must be included.

It is the policy of NCR Corporation (NCR) to improve products as new technology,

components, software, and firmware become available. NCR, therefore, reserves the

right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR

in all parts of the world. In some instances, photographs are of equipment prototypes.

Therefore, before using this document, consult with your NCR representative or NCR

office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy,

clarity, organization, and value of this book. Please use the link below to send your

comments.

Email: [email protected]

By NCR Corporation

Atlanta, GA U.S.A.

Preface

Audience

This book is written for end users (System Administrator and Maintenance Technician),

NCR Field Engineering, and VAR/OEM Hardware and System Integrators

Notice: This document is NCR proprietary information and is not to be disclosed or

reproduced without consent.

SAFETY AND COMPLIANCE INFORMATION

This section introduces the hazards and safety precautions associated with installing,

inspecting, maintaining or servicing the Wayne Helix Printer. Before proceeding, check

the relevant hazard and safety information. Fire, explosion or electrical shock could

occur and cause death or serious injury if these safe service procedures are not

followed.

All work must be carried out in accordance with NFPA (National Fire Protection

Association) 30, 30A, and 70, and any local authority.

PRELIMINARY PRECAUTIONS

You are working in a potentially dangerous environment of flammable fuels, vapor, and

high voltage. Only trained or authorized individuals knowledgeable in the related

procedures should install, inspect, maintain or service this equipment.

EMERGENCY TOTAL ELECTRICAL SHUT-OFF

Locate the forecourt emergency fuel shut-off valves and electrical isolation breakers.

Understand how to use these, should they be required. Locate the switch or circuit

breakers that shut-off all power to all fueling equipment and dispensing devices.

TOTAL ELECTRICAL SHUT-OFF BEFORE ACCESS

Any procedure requiring access to electrical components or the electronics of a

pump/dispenser requires total electrical shut-off of that unit. Understand the function

and location of this switch or circuit breaker before inspecting, installing, maintaining,

or servicing the OPTIC heater kit.

EVACUATION, BARRICADING, AND SHUT-OFF

Any procedures requiring accessing a pump/dispenser head requires the following

three actions:

•An evacuation of all unauthorized persons and vehicles

•Using safety tape or cones as barricades to the effected units

•A total electrical shut-off of the affected unit(s)

SAFETY EQUIPMENT

Throughout the Disassembly and Installation procedures of the OPT Retrofit Kit

involves working with and around hazardous materials and apparatuses. Use of proper

safety equipment such as ANSI (American National Safety Institute) Personal Protective

Equipment such as safety glasses, insulated gloves, and protective footwear.

iii

READ THE MANUAL

Read, understand and follow this manual and any other labels or related materials

supplied with the equipment. If you do not understand a procedure, call NCR. It is

imperative to your safety and the safety of others to understand the procedures

before beginning work.

FOLLOW THE REGULATIONS

Regulations in OSHA (Occupational Safety and Health Administration), national, state

and local codes, including customer requirements must be followed. Failure to install,

inspect, maintain or service this equipment in accordance with these codes,

regulations and standards may lead to legal citations with penalties and may affect the

safe use and operation of the equipment.

SAFETY SYMBOLS AND TERMINOLOGY

Caution: This safety alert symbol is used in this manual and on warning labels to alert

you to a precaution which must be followed to prevent potential personal safety

hazard. Obey safety directives that follow this symbol to avoid possible injury or death.

Signal Words

Warning: Alerts you to a hazard or unsafe practice which will result in death or serious

injury.

Caution: Designates a hazard or unsafe practice which may result in minor injury,

property or equipment damage.

Note: To emphasize points or remind installer of something, or to indicate the

possibility of minor problems in the outcome of what installer is doing.

OUT OF BOX FAILURE (OBF)

If you experience an out of box failure (OBF) during installation or staging related to a

missing, wrong or defective unit or item, simply provide NCR with a detailed description

of the issue and the item will be replaced free of charge. For assistance with this

process send an email to [email protected] with the following details:

•NCR Sales Order # (Sales Order # are located on the box)

•Date of Product Installation

•Product Model #

•Unit Serial #

•NCR part # of defective/missing/wrong component

•Description of Failure (please be specific. For example: “display will not power

on”)

•Customer/Requestor’s contact name, phone number and/or e-mail address

•Address to ship replacement part(s)

Transport the product in its original packaging to prevent impact damages.

If you do not have access to a computer, you may leave a voice message at: 1-800-528-

8658 (USA), or (International) +1-770-623-7400. When leaving a message, please

provide a phone number and/or an email address so NCR can contact you if additional

details are needed.

Note: Used equipment that experiences a failure does not qualify as an OBF and

should go through the NCR warranty process.

WARRANTY

Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in

the warranty. In general, damages due to the following are not covered by the

warranty.

•Improper or insufficient maintenance

•Improper use or unauthorized modifications of the product.

•Inadequate location or surroundings.

For detailed warranty arrangements please consult your contract documents.

vii

RETURNING DEFECTIVE HARDWARE FOR SERVICE

Use the following procedure to report/return defective hardware.

•Call the NCR Customer Care Center at 1-800-262-7782 and have the following

information available when you place the call.

•Class/Model number of the defective equipment

•Serial Number of the defective equipment

•Equipment location in the store

•Description of the problem, including any system error codes, error condition,

or guidance to the area of failure.

The NCR Agent will provide you with a work order number, which serves as your Return

Material Authorization (RMA). Please provide the RMA on the outside of the shipping

box.

Note: A work order must be opened for each device that is shipped for repair.

viii

REVISION RECORD

Issue

Date

Remarks

October 2018

ix 
 
Table of Contents 
Preface ..................................................................................................................................................i 
INSTALLATION COMPONENTS ...................................................................................................... 1 
REQUIRED OR PRE-INSTALLED ADDITIONAL KITS ................................................................ 1 
HEATER KIT CONTENTS ............................................................................................................... 2 
REQUIRED TOOLS......................................................................................................................... 3 
RECOMMENDED MATERIALS ..................................................................................................... 4 
PREPARATION AND INSTALLATION OF THE 115V NCR OPTIC HEATER KIT INTO OPTIC-
EQUIPPED DISPENSERS .................................................................................................................. 5 
WAYNE VISTA DISPENSER........................................................................................................... 6 
GILBARCO ADVANTAGE DISPENSER ...................................................................................... 16 
Opening the Gilbarco Advantage Wide Dispenser ......................................................... 16 
Opening the Gilbarco Advantage Narrow Dispenser..................................................... 17 
OPTIC Heater Install........................................................................................................... 19 
Closing the Gilbarco Advantage Wide Dispenser............................................................ 27 
Closing the Gilbarco Advantage Narrow Dispenser ....................................................... 28 
TOKHEIM PREMIER B DISPENSER ........................................................................................... 31 
Tokheim Premier B Narrow.................................................................................................. 31 
Tokheim Premier B Wide...................................................................................................... 54 
TOKHEIM PREMIER C DISPENSER ........................................................................................... 61 
Tokheim Premier C WIDE Installation................................................................................ 61 
Tokheim Premier C NARROW Installation......................................................................... 67 
GILBARCO ENCORE 300/500/500S DISPENSER .................................................................. 75 
Opening the Gilbarco Encore 300/500 (with OPTIC 5 Installed) ................................. 75 
Opening the Gilbarco Encore 500s (with OPTIC 5 and 12) or 300/500 with OPTIC 
12 Installed............................................................................................................................... 76 
Heater Install ....................................................................................................................... 78 
Closing the Gilbarco Encore 300/500 (with OPTIC 5 Installed).................................... 85 
Closing the Gilbarco Encore 500s (with OPTIC 5 and 12) or 300/500 with OPTIC 12 
Installed .................................................................................................................................... 87 

x 
 
WAYNE OVATION1 OR OVATION2 DISPENSER.................................................................... 90 
WAYNE ECLIPSE DISPENSER .................................................................................................... 97 
WAYNE HELIX HEADLESS DISPENSER..................................................................................107 
WAYNE HELIX STANDARD DISPENSER.................................................................................128 
TABLE OF FIGURES 
Figure 1 ............................................................................................................................................... 5 
Figure 2 ............................................................................................................................................... 6 
Figure 3 ............................................................................................................................................... 7 
Figure 4 ............................................................................................................................................... 7 
Figure 5 ............................................................................................................................................... 8 
Figure 6 ............................................................................................................................................... 8 
Figure 7 ............................................................................................................................................... 9 
Figure 8 ............................................................................................................................................... 9 
Figure 9 ............................................................................................................................................. 10 
Figure 10 ........................................................................................................................................... 10 
Figure 11 ........................................................................................................................................... 11 
Figure 12 ........................................................................................................................................... 11 
Figure 13 ........................................................................................................................................... 12 
Figure 14 ........................................................................................................................................... 12 
Figure 15 ........................................................................................................................................... 13 
Figure 16 ........................................................................................................................................... 13 
Figure 17 ........................................................................................................................................... 14 
Figure 18 ........................................................................................................................................... 14 
Figure 19 ........................................................................................................................................... 15 
Figure 20 ........................................................................................................................................... 15 
Figure 21 ........................................................................................................................................... 16 
Figure 22 ........................................................................................................................................... 16 
Figure 23 ........................................................................................................................................... 17 
Figure 24 ........................................................................................................................................... 17 
Figure 25 ........................................................................................................................................... 18 
Figure 26 ........................................................................................................................................... 18 
Figure 27 ........................................................................................................................................... 19 
Figure 28 ........................................................................................................................................... 19 
Figure 29 ........................................................................................................................................... 20 
Figure 30 ........................................................................................................................................... 20 
Figure 31 ........................................................................................................................................... 21 
Figure 32 ........................................................................................................................................... 21 

xi 
 
Figure 33 ........................................................................................................................................... 22 
Figure 34 ........................................................................................................................................... 22 
Figure 35 ........................................................................................................................................... 23 
Figure 36 ........................................................................................................................................... 23 
Figure 37 ........................................................................................................................................... 24 
Figure 38 ........................................................................................................................................... 24 
Figure 39 ........................................................................................................................................... 25 
Figure 40 ........................................................................................................................................... 25 
Figure 41 ........................................................................................................................................... 26 
Figure 42 ........................................................................................................................................... 26 
Figure 43 ........................................................................................................................................... 27 
Figure 44 ........................................................................................................................................... 27 
Figure 45 ........................................................................................................................................... 28 
Figure 46 ........................................................................................................................................... 28 
Figure 47 ........................................................................................................................................... 29 
Figure 48 ........................................................................................................................................... 29 
Figure 49 ........................................................................................................................................... 30 
Figure 50 ........................................................................................................................................... 31 
Figure 51 ........................................................................................................................................... 31 
Figure 52 ........................................................................................................................................... 32 
Figure 53 ........................................................................................................................................... 32 
Figure 54 ........................................................................................................................................... 33 
Figure 55 ........................................................................................................................................... 33 
Figure 56 ........................................................................................................................................... 34 
Figure 57 ........................................................................................................................................... 34 
Figure 58 ........................................................................................................................................... 35 
Figure 59 ........................................................................................................................................... 36 
Figure 60 ........................................................................................................................................... 36 
Figure 61 ........................................................................................................................................... 37 
Figure 62 ........................................................................................................................................... 37 
Figure 63 ........................................................................................................................................... 38 
Figure 64 ........................................................................................................................................... 38 
Figure 65 ........................................................................................................................................... 39 
Figure 66 ........................................................................................................................................... 39 
Figure 67 ........................................................................................................................................... 40 
Figure 68 ........................................................................................................................................... 40 
Figure 69 ........................................................................................................................................... 41 
Figure 70 ........................................................................................................................................... 41 
Figure 71 ........................................................................................................................................... 42 

xii 
 
Figure 72 ........................................................................................................................................... 42 
Figure 73 ........................................................................................................................................... 43 
Figure 74 ........................................................................................................................................... 43 
Figure 75 ........................................................................................................................................... 44 
Figure 76 ........................................................................................................................................... 44 
Figure 77 ........................................................................................................................................... 45 
Figure 78 ........................................................................................................................................... 45 
Figure 79 ........................................................................................................................................... 46 
Figure 80 ........................................................................................................................................... 46 
Figure 81 ........................................................................................................................................... 47 
Figure 82 ........................................................................................................................................... 47 
Figure 83 ........................................................................................................................................... 48 
Figure 84 ........................................................................................................................................... 48 
Figure 85 ........................................................................................................................................... 49 
Figure 86 ........................................................................................................................................... 49 
Figure 87 ........................................................................................................................................... 50 
Figure 88 ........................................................................................................................................... 51 
Figure 89 ........................................................................................................................................... 51 
Figure 90 ........................................................................................................................................... 52 
Figure 91 ........................................................................................................................................... 52 
Figure 92 ........................................................................................................................................... 53 
Figure 93 ........................................................................................................................................... 54 
Figure 94 ........................................................................................................................................... 54 
Figure 95 ........................................................................................................................................... 55 
Figure 96 ........................................................................................................................................... 55 
Figure 97 ........................................................................................................................................... 56 
Figure 99 ........................................................................................................................................... 56 
Figure 100......................................................................................................................................... 57 
Figure 101......................................................................................................................................... 57 
Figure 102......................................................................................................................................... 58 
Figure 103......................................................................................................................................... 58 
Figure 104......................................................................................................................................... 59 
Figure 105......................................................................................................................................... 59 
Figure 106......................................................................................................................................... 60 
Figure 107......................................................................................................................................... 60 
Figure 108......................................................................................................................................... 61 
Figure 109......................................................................................................................................... 61 
Figure 110......................................................................................................................................... 62 
Figure 111......................................................................................................................................... 62 

xiii 
 
Figure 112......................................................................................................................................... 63 
Figure 113......................................................................................................................................... 64 
Figure 114......................................................................................................................................... 64 
Figure 115......................................................................................................................................... 65 
Figure 116......................................................................................................................................... 65 
Figure 117......................................................................................................................................... 66 
Figure 118......................................................................................................................................... 66 
Figure 119......................................................................................................................................... 67 
Figure 120......................................................................................................................................... 68 
Figure 121......................................................................................................................................... 68 
Figure 122......................................................................................................................................... 69 
Figure 123......................................................................................................................................... 69 
Figure 124......................................................................................................................................... 70 
Figure 125......................................................................................................................................... 70 
Figure 126......................................................................................................................................... 71 
Figure 127......................................................................................................................................... 71 
Figure 128......................................................................................................................................... 72 
Figure 129......................................................................................................................................... 72 
Figure 130......................................................................................................................................... 73 
Figure 131......................................................................................................................................... 73 
Figure 132......................................................................................................................................... 74 
Figure 133......................................................................................................................................... 75 
Figure 134......................................................................................................................................... 75 
Figure 135......................................................................................................................................... 76 
Figure 136......................................................................................................................................... 76 
Figure 137......................................................................................................................................... 77 
Figure 138......................................................................................................................................... 77 
Figure 139......................................................................................................................................... 78 
Figure 140......................................................................................................................................... 78 
Figure 141......................................................................................................................................... 79 
Figure 142......................................................................................................................................... 79 
Figure 143......................................................................................................................................... 80 
Figure 144......................................................................................................................................... 80 
Figure 145......................................................................................................................................... 81 
Figure 146......................................................................................................................................... 81 
Figure 147......................................................................................................................................... 82 
Figure 148......................................................................................................................................... 82 
Figure 149......................................................................................................................................... 83 
Figure 150......................................................................................................................................... 83 

xiv 
 
Figure 151......................................................................................................................................... 84 
Figure 152......................................................................................................................................... 84 
Figure 153......................................................................................................................................... 85 
Figure 154......................................................................................................................................... 85 
Figure 155......................................................................................................................................... 86 
Figure 156......................................................................................................................................... 86 
Figure 157......................................................................................................................................... 87 
Figure 158......................................................................................................................................... 87 
Figure 159......................................................................................................................................... 88 
Figure 160......................................................................................................................................... 88 
Figure 161......................................................................................................................................... 89 
Figure 162......................................................................................................................................... 90 
Figure 163......................................................................................................................................... 90 
Figure 164......................................................................................................................................... 91 
Figure 165......................................................................................................................................... 91 
Figure 166......................................................................................................................................... 92 
Figure 167......................................................................................................................................... 92 
Figure 168......................................................................................................................................... 93 
Figure 169......................................................................................................................................... 93 
Figure 170......................................................................................................................................... 94 
Figure 171......................................................................................................................................... 94 
Figure 172......................................................................................................................................... 95 
Figure 173......................................................................................................................................... 95 
Figure 174......................................................................................................................................... 96 
Figure 175......................................................................................................................................... 97 
Figure 176......................................................................................................................................... 98 
Figure 177......................................................................................................................................... 98 
Figure 178......................................................................................................................................... 99 
Figure 179......................................................................................................................................... 99 
Figure 180.......................................................................................................................................100 
Figure 181.......................................................................................................................................101 
Figure 182.......................................................................................................................................101 
Figure 183.......................................................................................................................................102 
Figure 184.......................................................................................................................................102 
Figure 185.......................................................................................................................................103 
Figure 186.......................................................................................................................................103 
Figure 187.......................................................................................................................................104 
Figure 188.......................................................................................................................................104 
Figure 189.......................................................................................................................................105 

xv 
 
Figure 190.......................................................................................................................................105 
Figure 191.......................................................................................................................................107 
Figure 192.......................................................................................................................................107 
Figure 193.......................................................................................................................................108 
Figure 194.......................................................................................................................................108 
Figure 195.......................................................................................................................................109 
Figure 196.......................................................................................................................................109 
Figure 197.......................................................................................................................................110 
Figure 198.......................................................................................................................................110 
Figure 199.......................................................................................................................................111 
Figure 200.......................................................................................................................................111 
Figure 201.......................................................................................................................................112 
Figure 202.......................................................................................................................................112 
Figure 203.......................................................................................................................................112 
Figure 204.......................................................................................................................................113 
Figure 205.......................................................................................................................................113 
Figure 206.......................................................................................................................................114 
Figure 207.......................................................................................................................................114 
Figure 208.......................................................................................................................................115 
Figure 209.......................................................................................................................................115 
Figure 210.......................................................................................................................................116 
Figure 211.......................................................................................................................................116 
Figure 212.......................................................................................................................................117 
Figure 213.......................................................................................................................................117 
Figure 214.......................................................................................................................................118 
Figure 215.......................................................................................................................................118 
Figure 216.......................................................................................................................................119 
Figure 217.......................................................................................................................................119 
Figure 218.......................................................................................................................................120 
Figure 219.......................................................................................................................................121 
Figure 220.......................................................................................................................................121 
Figure 221.......................................................................................................................................122 
Figure 222.......................................................................................................................................122 
Figure 223.......................................................................................................................................123 
Figure 224.......................................................................................................................................123 
Figure 225.......................................................................................................................................124 
Figure 226.......................................................................................................................................124 
Figure 227.......................................................................................................................................125 
Figure 228.......................................................................................................................................125 

xvi 
 
Figure 229.......................................................................................................................................126 
Figure 230.......................................................................................................................................126 
Figure 231.......................................................................................................................................127 
Figure 232.......................................................................................................................................128 
Figure 233.......................................................................................................................................129 
Figure 234.......................................................................................................................................129 
Figure 235.......................................................................................................................................130 
Figure 236.......................................................................................................................................130 
Figure 237.......................................................................................................................................131 
Figure 238.......................................................................................................................................131 
Figure 239.......................................................................................................................................132 
Figure 240.......................................................................................................................................132 
Figure 241.......................................................................................................................................133 
Figure 242.......................................................................................................................................133 
Figure 243.......................................................................................................................................134 
Figure 244.......................................................................................................................................134 
Figure 245.......................................................................................................................................135 
Figure 246.......................................................................................................................................135 
Figure 247.......................................................................................................................................136 
Figure 248.......................................................................................................................................136 
Figure 249.......................................................................................................................................137 
Figure 250.......................................................................................................................................137 
Figure 251.......................................................................................................................................138 
Figure 252.......................................................................................................................................138 
Figure 253.......................................................................................................................................139 
Figure 254.......................................................................................................................................139 
Figure 255.......................................................................................................................................140 
Figure 256.......................................................................................................................................140 
Figure 257.......................................................................................................................................141 
Figure 258.......................................................................................................................................141 
Figure 259.......................................................................................................................................142 
Figure 260.......................................................................................................................................142 
Figure 261.......................................................................................................................................143 
Figure 262.......................................................................................................................................143 
Figure 263.......................................................................................................................................144 
Figure 264.......................................................................................................................................144 
Figure 265.......................................................................................................................................144 
Figure 266.......................................................................................................................................145 
Figure 267.......................................................................................................................................145 