NEC POWERMATE 2000 - 05-2001 User manual

First Printing — May 2001
Copyright 2001
NEC Computers Inc.
15 Business Park Way
Sacramento, CA 95828
All Rights Reserved
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The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Computers Inc. and/or its licensors.
NEC Computers and/or its licensors, as appropriate, reserve all patent, copyright
and other proprietary rights to this document, including all design, manufacturing,
reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.
The NEC Computers product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompanying each product.
However, actual performance of each such product is dependent upon factors such
as system configuration, customer data, and operator control. Since
implementation by customers of each product may vary, the suitability of specific
product configurations and applications must be determined by the customer and is
not warranted by NEC Computers.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction
of this document or portions thereof without prior written approval of
NEC Computers is prohibited.
NEC, PowerMate, and MultiSync are registered trademarks and AccuSync is a trademark of
NEC Corporation or one of its subsidiaries. All are used under license.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of
Microsoft Corporation.
Intel, Pentium, and LANDesk are registered trademarks of Intel Corporation.
All other trademarks and registered trademarks are the property of their respective
trademark owners.

Contents iii
Contents
Using This Guide
Text Conventions........................................................................................x
Related Documents................................................................................... xi
1 Reviewing System Features
Front Features......................................................................................... 1-2
System Controls and Lamps............................................................ 1-4
LCD Panel...................................................................................... 1-5
Diskette Drive................................................................................. 1-5
CD-ROM Drive.............................................................................. 1-6
Optional Combo Drive.................................................................... 1-6
Speakers......................................................................................... 1-6
Right Side Features................................................................................. 1-7
Volume Control.............................................................................. 1-7
Audio Connectors........................................................................... 1-8
Universal Serial Bus Ports............................................................... 1-8
Hard Drive...................................................................................... 1-8
Anti-theft Bracket........................................................................... 1-8
Left Side Features................................................................................... 1-9
PC Card Slots................................................................................. 1-9
System Unit Fans.......................................................................... 1-10
Rear Features........................................................................................ 1-10
PS/2 Mouse Port........................................................................... 1-11
Kensington Lock Slot ................................................................... 1-11
PS/2 Keyboard Port ...................................................................... 1-11
Printer Port................................................................................... 1-11
Serial Port..................................................................................... 1-11
LAN Connector............................................................................ 1-11
Optional Modem Connector.......................................................... 1-12
VGA Connector............................................................................ 1-12
DC Power Connector.................................................................... 1-12
Bottom Features.................................................................................... 1-13
Memory Sockets........................................................................... 1-13
Password Clear Jumper................................................................. 1-14
Microdesktop Chassis........................................................................... 1-14
System Overview.................................................................................. 1-15
Hardware...................................................................................... 1-15

iv Contents
Software........................................................................................1-16
Preloaded Software................................................................1-16
NEC Product Recovery CD ...................................................1-16
PowerMate Application and Driver CD..................................1-16
Security.........................................................................................1-17
2 Setting Up the System
Cable Connections...................................................................................2-2
Startup.....................................................................................................2-2
Shutdown ................................................................................................2-3
Power-Saving Operation..........................................................................2-4
System Care ............................................................................................2-5
Protecting Your System From Damage ............................................2-5
Keeping Your System in Good Condition ........................................2-6
Moving or Shipping Your System....................................................2-7
More Information ....................................................................................2-8
3 Configuring the System
Configuration Tools and Utilities .............................................................3-2
BIOS Setup Utility...................................................................................3-4
How to Start Setup...........................................................................3-4
How to Use Setup............................................................................3-4
Main Menu......................................................................................3-6
Advanced Menu ............................................................................3-12
Security Menu...............................................................................3-17
Power Menu..................................................................................3-21
Boot Menu ....................................................................................3-22
Exit Menu .....................................................................................3-24
Hard Drive Security...............................................................................3-25
Establishing Hard Disk Drive Passwords........................................3-25
Changing Hard Disk Drive Passwords............................................3-26
Using Hard Disk Drive Password Protection ..................................3-26
Moving the Hard Drive..................................................................3-27
FLASH Utility.......................................................................................3-28
NEC Customize Utility..........................................................................3-28
PowerMate Application and Driver CD..................................................3-29
NEC INFO Center .................................................................................3-30
NEC Product Recovery CD....................................................................3-31
Performing Full Disk Restore.........................................................3-32
Performing Partition Only Restore.................................................3-34
System Board Jumper Settings...............................................................3-36

Contents v
Intel Processor Serial Number Control Utility........................................ 3-37
System Requirements.................................................................... 3-37
Installation.................................................................................... 3-38
Processor Serial Number............................................................... 3-38
Frequently Asked Questions.......................................................... 3-38
Technical Support......................................................................... 3-40
4 Adding Expansion Devices
Safety Precautions................................................................................... 4-2
USB Devices .......................................................................................... 4-3
PC Cards ................................................................................................ 4-4
Inserting a PC Card......................................................................... 4-4
Removing a PC Card ...................................................................... 4-6
Memory Modules.................................................................................... 4-7
Checking System Memory.............................................................. 4-8
Installing a SO-DIMM Module....................................................... 4-8
Removing a SO-DIMM Module.................................................... 4-11
Hard Drive............................................................................................ 4-12
Removing a Hard Drive................................................................ 4-12
Installing a Hard Drive.................................................................. 4-14
Parallel Printer...................................................................................... 4-15
External Monitor................................................................................... 4-15
Serial Devices....................................................................................... 4-15
5 Solving System Problems
Solutions to Common Problems .............................................................. 5-2
System Problems ............................................................................ 5-2
Diskette Drive Problems................................................................. 5-4
LCD Panel Problems....................................................................... 5-5
Keyboard/Mouse Problems............................................................. 5-5
CD-ROM Drive Problems............................................................... 5-6
Speaker Problems........................................................................... 5-7
How to Clean the Mouse......................................................................... 5-7
6 Getting Services and Support
NEC Computers Web Site....................................................................... 6-2
NEC Computers FTP Site ....................................................................... 6-3
Email/Fax Technical Support Service...................................................... 6-3
NEC Computers Technical Support Services........................................... 6-4

vi Contents
A Setting Up a Healthy Work Environment
Making Your Computer Work for You....................................................A-2
Arrange Your Equipment........................................................................A-3
Adjust Your Chair ..................................................................................A-4
Adjust Your Input Devices......................................................................A-6
Adjust Your Monitor ..............................................................................A-8
Vary Your Workday.............................................................................A-10
Pre-existing Conditions and Psychosocial Factors..................................A-11
Checking Your Comfort: How Do You Measure Up?............................A-11
Checking Your Chair....................................................................A-11
Checking Your Keyboard .............................................................A-12
Checking Your Mouse..................................................................A-12
Checking Your Monitor................................................................A-12
Checking You...............................................................................A-12
B System Specifications
System Board .........................................................................................B-2
System Processor............................................................................B-2
Random Access Memory (RAM)....................................................B-2
Cache Memory...............................................................................B-2
Read Only Memory (ROM) ............................................................B-2
Calendar Clock...............................................................................B-2
Input/Output (I/O) Features.............................................................B-3
Video Memory...............................................................................B-3
Sound Controller ............................................................................B-4
Network Board...............................................................................B-4
Modem Board ................................................................................B-4
Graphics Controller ........................................................................B-5
System Peripherals..................................................................................B-5
LCD Panel......................................................................................B-5
External Monitor ............................................................................B-6
Keyboard........................................................................................B-6
Mouse ............................................................................................B-7
Diskette Drive ................................................................................B-7
Hard Drive .....................................................................................B-7
CD-ROM Drive..............................................................................B-7
Combo Drive..................................................................................B-8
PC Card Slots.................................................................................B-8
Speakers.........................................................................................B-8

Contents vii
Dimensions.............................................................................................B-8
System............................................................................................B-8
Keyboard........................................................................................B-8
Power .....................................................................................................B-9
Operating Environment...........................................................................B-9
Compliance.............................................................................................B-9
Index
Regulatory Statements

Using This Guide ix
Using This Guide
The PowerMate®2000 Series User’s Guide provides a comprehensive
reference to information about your system.
The guide contains the following information:

Chapter 1, Reviewing System Features, provides a look at the front,
sides, rear, and bottom features of the system. It also gives a summary
of the system’s hardware, software, and security features.

Chapter 2, Setting Up the System, briefly describes how to set up, start
up, and shut down the system. The chapter also provides information
on installing applications and tips on caring for the system.

Chapter 3, Configuring the System, describes how to use the software
shipped with your system, including the BIOS Setup Utility, FLASH
Utility, NEC®Customize Utility, PowerMate®Application and Driver
CD, NEC INFO Center, NEC Product Recovery CD, and Intel®
Pentium®III Serial Number Control Utility. The chapter also includes
information for setting the password jumper.

Chapter 4, Adding Expansion Devices, provides installation
procedures for adding expansion devices such as USB devices, PC
cards, memory upgrade modules, hard drive, external monitor, and
printer.

Chapter 5, Solving System Problems, contains troubleshooting tips for
solving simple problems and describes how to find help when you
cannot solve a problem yourself.

Chapter 6, Getting Services and Support, describes the services
available to you for information and help, and describes how to access
the services.

Appendix A, Setting Up a Healthy Work Environment, contains
guidelines to help you use your computer productively and safely.
This appendix also instructs you on how to set up and use your
computer to reduce your risk of developing nerve, muscle, or tendon
disorders.

Appendix B, System Specifications, provides a technical description
of your system and its components.

x Using This Guide
Prolonged or improper use of a computer
workstation may pose a risk of serious injury. To reduce your risk of injury,
set up and use your computer in the manner described in Appendix A,
Setting Up a HealthyWork Environment.
Text Conventions
This guide uses the following text conventions.

Warnings, cautions, and notes have the following meanings:
Warnings alert you to situations that could result
in serious personal injury or loss of life.
Cautions indicate situations that can damage the
hardware or software.
Note Notes give important information about the material being
described.

Names of keyboard keys are printed as they appear on the keyboard,
for example, Ctrl, Alt, or Enter.

Text or keystrokes that you enter appear in boldface type. For
example, type abc123 and press Enter.

File names are printed in uppercase letters. For example,
AUTOEXEC.BAT.

Using This Guide xi
Related Documents
In addition to this guide, the following printed documentation ships with
your system.

NEC PowerMate 2000 Series Quick Setup/Quick Reference
The Quick Setup shows how to quickly get the system connected and
powered on.
The Quick Reference briefly describes the documentation, NEC tools
and utilities, software applications, and services available with the
NEC PowerMate 2000 Series system.

How Does Your Workplace Measure Up?
This brochure provides information for setting up and using the
computer productively and safely. Information includes guidelines to
reduce the risk of injury associated with using a computer.

NEC PowerMate 2000 Series Release Notes
Release Notes provide additional information about the computer that
was not available at the time the user’s guide was printed. Information
in the Release Notes is the result of product testing.
Your system also comes with the NEC INFO Center, an online guide to
your PowerMate 2000 system. It provides information about the system
through the following online modules: Tour, User’s Guide, Questions,
Solutions, and Services.
In addition to the documentation that ships with the system,
documentation is available from the NEC Computers web site.

NEC PowerMate 2000 Series Service and Reference Manual
This manual provides information for maintaining, troubleshooting,
and repairing the system. This manual also includes hardware and
interface information for programmers, engineers, and others who
need to know how the system is designed.
Service and reference manuals are available on the Internet at the
Service and Support area of the NEC Computers web site (see
Chapter 6 for access information).

NEC PowerMate 2000 Series User’s Guide
Check the NEC Computers web site (Service and Support area) for the
most current online version of your printed user’s guide.

1
Reviewing System Features

Front Features

Right Side Features

Left Side Features

Rear Features

Bottom Features

Microdesktop Chassis

System Overview