NEC SuperScript 610plus User manual

Silentwriter
SuperScript 610plus
User's Guide

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each product may vary, the suitability of specific product configurations and applica-
tions must be determined by the customer and is not warranted by NEC.
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is subject to change at any time, without notice. Reproduction of this document or
portions thereof without prior written approval of NEC is prohibited.
Silentwriter is a U.S. registered trademark of NEC Corporation. SuperScript is a trademark of NEC
Corporation. All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective owners.
© NEC Technologies, Inc., 1994.
© Copyright, WinStyler™/Phase II, 1992-1994, Destiny Technology Corp. Ver. 2.0
© Copyright, WinRefs™/Phase II, 1994, Destiny Technology Corp. Ver. 2.0
© Copyright, DTIR™, 1992-1994, Destiny Technology Corp. Ver. 1.0
© Copyright, LaserAct®/Phase II, 1990-1994, Destiny Technology Corp, Ver. 4.5
© Copyright, PageStyler®/Phase II, 1989-1994, Destiny Technology Corp. Ver. 1.0
© Copyright, 1992, Microsoft Corporation
First Printing — December 1994
Copyright 1994
NEC Corporation
7-1 Shiba 5-Chome, Minato-ku
Tokyo 108-01, Japan
All Rights Reserved
Copyright 1994
NEC Technologies, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved

Contents i
Contents
Using this Guide vii
1 Introduction 1-1
How the Printing Process Works 1-3
Standard Features 1-3
Options 1-7
Ordering Supplies and Accessories 1-8
2 Setting Up 2-1
Unpacking 2-2
Unpacking 2-2
Locating the Printer Items 2-3
Operating Requirements 2-4
Printer Dimensions 2-5
Printer Dimensions with 200-sheet Hopper 2-7
System Requirements 2-8
External Printer Parts 2-9
Internal Printer Parts 2-12
Installing the Hopper 2-14
Installing the Standard Hopper 2-14
Installing the 200-sheet Hopper 2-15
Toner Cartridge 2-16
Setting Up the Toner Cartridge 2-16
Installing the Toner Cartridge 2-20
Installing Paper 2-23
Interface Cable 2-26
Power Cord 2-28
Installing SuperScript Printing Software 2-30

ii Contents
3 Printing with Your SuperScript 610plus 3-1
SuperScript 610plus Print Modes 3-2
GDI Mode 3-2
GDI Setup Screen 3-3
2Up/4Up Screen 3-7
GDI Options Screen 3-8
Advanced Options 3-8
Manual Duplex Printing 3-9
Scaling 3-12
Print to File 3-12
Density Button 3-13
Forms Window 3-14
PCL Print Mode 3-23
PCL Control Panel 3-24
Saving Downloaded Fonts and Macros ( PCL Mode) 3-26
Page Ejects - Form Feeds ( PCL Mode) 3-28
Printing from a Windows Application 3-29
Printing from DOS 3-29
Printing PCL Files from DOS Command Line 3-30
4 NEC SuperScript Print Manager 4-1
5 Print Status Window 5-1
6 Selecting Paper and Media 6-1
Paper Properties 6-3
Print Areas 6-4
Paper and Media Use 6-5
Preprinted Forms 6-6
Heavy Print Stock 6-7
Envelopes 6-7
Adhesive Labels 6-9
Transparency Film 6-10

Contents iii
Media Purchasing Specifications 6-10
Sheet Paper 6-11
Envelopes 6-13
Adhesive Labels 6-14
Transparency Film 6-15
Storage Guidelines 6-16
7 Using Fonts 7-1
Fonts in GDI mode 7-2
Fonts in PCL Mode 7-3
Installing SuperScript TrueType Fonts 7-4
8 Choosing Print Options 8-1
How to Print Using Various Media 8-2
The Standard Hopper 8-4
Multi-sheet Feed and Single-sheet Feed 8-4
Installing Paper 8-4
The 200-sheet Paper Hopper (Optional) 8-5
Removing the Standard Hopper 8-6
Installing the 200-sheet Paper Hopper 8-7
Installing and Removing the Legal Guide 8-8
Hopper Feed 8-9
Manual Feed 8-12
Removing the 200-sheet Hopper 8-14
Output Paths 8-15
Face-up Tray 8-16
Face-down Door 8-16
9 Maintaining Your Printer 9-1
Redistributing the Toner 9-3
Cleaning the Printer 9-8
Replacing the Toner Cartridge 9-9
Cleaning the Printer Mechanism 9-9
Installing the Toner Cartridge 9-17

iv Contents
Transporting the Printer 9-22
Removing the Toner Cartridge 9-22
Removing the Paper Hopper 9-24
Removing the Interface Cable 9-24
Removing the Power Cord 9-25
Check List Before Transporting the Printer 9-26
10 Troubleshooting 10-1
Print Quality Maintenance 10-3
Paper Jam 10-3
Locations of Potential Paper Jams 10-4
Removing the Jammed Paper 10-4
Paper Jams in the Hopper 10-5
Paper Jams in the Fuser Unit 10-6
Points to Check to Avoid Paper Jams 10-8
Testing the Printer 10-9
Status Messages 10-11
Installation Problems 10-11
Status Messages 10-14
Operating Problems 10-14
Output Quality 10-25
Light Page 10-25
Blank Page 10-26
Black Page 10-27
Streaked Page 10-28
Spots on Back of Paper 10-29
Blank Spots 10-30
Solid White Vertical Lines 10-31
Incomplete Page 10-31
Graphics Appear Coarse in GDI Mode 10-32
Text Appears Jagged or Low Resolution in GDI Mode 10-32
Unexpected Font in Either GDI or PCL Mode 10-33
Unexpected Font in PCL Mode 10-34
Shifted or Broken Image 10-34

Contents v
Unexpected Font in PCL Mode 10-34
Allocating Virtual Memory 10-35
Commonly Asked Questions 10-37
11 Getting Service and Support (For U.S. Only) 11-1
Assistance 11-2
Getting Help fromYour Company 11-2
Getting Help from NEC 11-3
Silentwriter SuperScript 610plus Printer Limited Warranty 11-4
Warranty 11-5
Warranty Length 11-5
Warranty Coverage 11-5
Warranty Support 11-7
Getting Warranty Service 11-7
Limitation of Damages and Implied Warranties 11-8
A Character Sets and Code/Sequence/Commands for
HP LaserJet IIP A-1
Character Sets A-2
PCL Character Set Charts A-2
ISO Substitution Table A-8
Code/Sequence/Commands A-16
Control Codes and Escape Sequences A-16
B Optimizing Printer Performance B-1
What to do B-2
C Specifications C-1
D Interface Cable Specifications D-1
Cable configurations D-4
Pin Assignment of the printer side connector D-5
E Removing SuperScript Files fromYour System E-1
F Installing the Memory Expansion Module F-1
Glossary
Index

vi Contents

vii
Using this Guide
This guide provides an introduction to the NEC
SuperScript 610 plus printer and includes information
about set up, features, operation, and maintenance.
If you are a new user, you may want to read this
entire user’s guide to familiarize yourself with the
printer. If you have been using the printer for some
time, you can scan the Contents for specific informa-
tion that you need.

viii

Introduction 1–1
1
1Introduction

1–2 Introduction
This guide provides complete instructions for operat-
ing your new NEC Silentwriter®SuperScript
610plus printer. All printer features are explained
and illustrated in detail.
Silentwriter SuperScript 610plus is a new laser
printer developed specifically for users of
WindowsTM Version 3.1. This printer is provided
with the SuperScript software kit and requires no
special add-in cards or cartridges. We do require a
good quality parallel interface cable. Silentwriter
SuperScript 610plus differs from other printers in
that it is directly driven by the CPU of your compu-
ter; hence, it has faster response and better status
information. In addition, by expanding the memory
of your computer or upgrading to a more powerful
PC, the performance of your SuperScript 610plus can
also be improved.
NEC SuperScript software supports two printing
modes, namely, GDI mode and PCL emulation
mode. GDI mode offers the full performance of the
total printing system while the PCL emulation mode
offers compatibility with existing PCL print files.
Your computer and Silentwriter SuperScript 610plus
communicate bi-directionally to exchange operating
status information (i.e., warm-up, paper out, paper
jam, etc.) and display messages requiring your
attention, if necessary. Hence, you can focus on your
work without referring to the printer operator panel
periodically, a benefit brought by the SuperScript
software.
The SuperScript 610plus is designed as a personal
laser printer to conserve desk space and it features
low power consumption.

Introduction 1–3
Whenever you send a job to the printer, an “image”
of that page is temporarily written to the rotating
surface of an electrophotographic (EP) drum. This
image acts like a magnet that attracts toner to the
drum. (The toner and the drum are grouped in one
self-contained cartridge.)
At the same time, paper (or transparency film or an
envelope) passes through the printer and near the
drum. The paper is electrostatically charged as it
reaches the drum.
Toner, previously attracted to the drum as image
areas, is transferred to the charged paper. The paper
then passes between two rollers where a combination
of heat and pressure bonds the toner to the paper.
The paper is then moved to the output tray.
The following list highlights Silentwriter SuperScript
610plus features.
Host-based Processing
SuperScript uses your PC power to process print
jobs.
Two Printing Modes
The Silentwriter SuperScript 610plus software
allows you to select from two different modes of
printing:
• GDI mode provides fast, WYSIWYP (What
You See Is What You Print) output.
• Both Windows and DOS applications running
under Windows can use PCL emulation mode
for printing, which provides compatibility
with the popular printer language used in the
LaserJet®IIP.
STANDARD
FEATURES
HOW THE
PRINTING
PROCESS
WORKS

1–4 Introduction
Print speed: up to 6 pages per minute.
Print resolution: 300×300 dots per inch.
Sharp Edge Technology
Silentwriter SuperScript 610plus features the
patented Sharp Edge Technology (SET). This
feature detects and smoothes the jagged edges of
raster images by dividing one full dot into
several subdots to be set in the same area. The
print quality of both text and line graphics is thus
improved.
Photorealistic printout
(Grayscale technology with photo enhancement)
You can get better quality gray scale printout
using this mode to print photographic data in
GDI mode. Refer to Chapter 3 for setting of this
mode.

Introduction 1–5
Paper input: from a 50-sheet hopper supporting:
Paper:
1Letter
2A4
3Executive
4B5 (GDI Only)
5Legal
Envelope:
1Monarch
2Commercial 10
3DL
4C5
Paper output: face-up tray with a maximum
capacity of 50 sheets (at 17 lb), or face-down
door.
Toner cartridge: clean, efficient printer operation
centered around one easily replaceable cartridge.
The Starter Toner Cartridge which is shipped
with your printer will print 2,000 pages (at 5%
coverage). Replacement toner cartridges will
print up to 4,000 pages (at 5% coverage).
Power Saving Mode
This printer has Power Saving Mode. In this
mode, if the printer is idle for a specified time,
the fuser unit pauses and power consumption will
be decreased. However the next job requires a
warm up time. (See Chapter 5, Print Status
Window).

1–6 Introduction
Toner Saving Mode
This feature allows you to save toner by control-
ling print density. You can turn this mode on or
off in Print Status Window (See Chapter 5, Print
Status Window).
Print Darkness
This feature allows you to adjust the print dark-
ness of whole page as required. (See Chapter 5,
Print Status Window).
Density Adjustment
This feature allows you to adjust the contrast and
brightness of the output. This feature is useful for
making adjustments to embedded images to
produce the best quality when printing.
Manual Duplex Printing
When selected you can print on both sides of a
page in either of two binding styles (Book style -
binding in the middle or Report style - binding at
the top and bottom).
Cover Page
When selected you can print a customized page
of either text, graphics, or a combination at the
beginning of a print job.

Introduction 1–7
Trailer Page
When selected you can print a customized page
of either text, graphics, or a combination at the
end of a print job.
Print Overlay (B/W)
When selected you can print a customized
overlay of either text, graphics, or combination
on either the first page or all pages of a print job.
Now you can print your logo and text together
without having to import your logo into every
print job.
Print Overlay (Color)
When selected you can print a customized
overlay of either text, graphics, or combination
in one of three colors. For example, you could
print your company logo in red and your corre-
spondence in black. This feature requires an
optional color toner cartridge.
OPTIONS The options available for the Silentwriter
SuperScript 610plus include the following.
Optional 200-sheet Paper Hopper supporting:
Paper:
1Letter
2A4
3Executive
4B5 (GDI Only)
5Legal

1–8 Introduction
Envelope:
1Monarch
2Commercial 10
3DL
4C5
SuperScript PS Upgrade Kit
This option upgrades your SuperScript 610plus
to include support for PostScript printing, in
addition to the standard GDI and PCL modes.
ORDERING
SUPPLIES AND
ACCESSORIES
To order any of the following printer supplies or
accessories, contact your NEC printer dealer, or call
1-800-NEC-INFO to locate a supplies dealer nearest
you.

Introduction 1–9
Table 1-1 Supplies and Accessories
PRODUCT ORDER NUMBER
Toner Cartridge 20-061
Optional 200-sheet Paper Hopper 6107
SuperScript PS Upgrade Kit 610plus PS
Blue Toner Cartridge 20-062
Red Toner Cartridge 20-063
Yellow Toner Cartridge 20-064
It is recommended to use the specified toner car-
tridge in order to get better printing quality.
For a detailed description of the PCL printer lan-
guage, the LaserJet IIP Printer Technical Reference
Manual is available through the Hewlett Packard
Company. Call Hewlett Packard's Direct Marketing
Division toll free at 1-800-538 · 8787 or direct at
408-720-2428. In Canada call 416-671-8383.

1–10 Introduction