Neopost ij25 User manual

IJ25
Postage Meter
User's Guide

IJ25 Postage Meter User's Guide 1
CONTENTS
CONTENTS
Introduction 3
Controls & Features 4 - 5
How do I
Print an Envelope or Label 6 - 7
Select the correct Print Mode
& What can I Print? 8 - 9
Pre-Date my Mail 10
Select an Advertisement Message 10
Setup a Memory Function 11
Use the Scale to get the Correct Postage 12 - 13
Check Meter Registers 14 - 15
Add Postage to my Meter (purchase postage) 16 - 17
Add Data to my Machine Memory When
I Change an Advertisement Message 18
The Post Office has Changed the Postage Rates 18
Maintain the Print Quality 19
Replace an Ink Cartridge 20 - 21
Print a Meter Report 22- 23
Make Changes to my Machine Setup 24 - 27
Enter Setup Mode, High Value 24
Low Postage, User Pin 25
Time, Time Out 26
Key Beep, Preset Postage 27
Set-Up the Modem Telephone 28- 29
Set-Up Registration 30
Maintain my Postage-On-Call Account 31 - 33
Display Index/Troubleshooting 34 - 37
Quick Reference Guide 38 - 39
Order Supplies 40
Contact Neopost 40

2IJ25 Postage Meter User's Guide
Specifications
Size: 12.2” x 8.3” x 7.5” (WxDxH)
Weight: 6.5 lbs.
Envelope Spec: Length 5.5” minimum No maximum
Depth 3.5” minimum No maximum
Thickness .3” maximum Use labels for over .3 “
Speed: 20 envelopes per minute
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device,pursuanttoPart 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and,if not installed and used inaccordance with this instruction manual, maycause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
Installation
The D.C. power unit on this equipment is intended to serve as the device for isolation of
the electrical power supply. The equipment should be installed in close proximity to
easily accessible electrical outlet and telephone wall connector.
WARNING
DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO REMOVE
THE POWER SUPPLY OR METER COVERS.
THERE ARE NO OPERATOR SERVICEABLE PARTS THEREUNDER.
No part of this document may be reproduced or transmitted in any form or by means,
electronic or mechanical, for any purpose without the express written permission of Neopost
Inc.
Information subject to change without notice
Neopost, Postage-On-Call and the Neopost logo are registered trademarks of Neopost
Inc.
Copyright© Neopost Inc. 2000

IJ25 Postage Meter User's Guide 3
INTRODUCTION
INTRODUCTION
Congratulations on your choosing the Neopost IJ25 digital, IBIP postage meter.
Because this easy to use meter is technologically advanced, it may be the
last meter that you’ll ever need. This quiet meter aesthetically fits into your
work environment and will save you time and effort in processing your
daily mail.
Some of the IJ25 postage meter features that will make your office more productive:
•Prints all postage values 24 hours a day, seven days a week at up to 20 envelopes
per minute.
• Automatically changes the date, ensuring that you always post your mail with the
correct date.
• Postage-On-Call®with direct connect allows you download additional postage
quickly and easily.
• Optional scale weighs items up to four pounds and automatically calculates the
right postage. Rate updates are loaded via a Memory Card.
• Has digital technology with an IBIP (Information Based Indicia) two-dimensional
(square) barcode, which means that your meter exceeds all current USPS
regulations and conforms to the most stringent security requirements of USPS.
• Long life inkjet cartridge - 2500 imprints or 9 months life.
• 8 standard pre-loaded advertisements and 2 optional customized advertisements
loaded via Memory Card.

4IJ25 Postage Meter User's Guide
The following pages detail the Controls and Features associated with
your IJ25 Postage Meter, please take the time to read them carefully.
CONTROLS AND FEATURES
IBIP
Bar Code
Advertisement
Message Stamp

IJ25 Postage Meter User's Guide 5
CONTROLS AND FEATURES
KEYBOARD
MEMORYCARD
A number of memory cards are available to enable the user to enter data into the
machine memory.
To enter data using a Memory Card, please refer
to page 24.
Advertisement Message Card
Containing a message prepared to customer
requirements (please contact Neopost).
Rate Card
Available, only when used in conjunction with a scale.
When postal rates change, a new Rate Card may be
obtained from Neopost.
Ready $0.00
12/12/99
Typical Memory Card

6IJ25 Postage Meter User's Guide
INTRODUCTION
In order to achieve the best impression, your IJ25 requires an even surface on which to
print, therefore on bulky or uneven items correct folding of the contents will help
considerably.
It is sometimes unavoidable that your mail will contain staples, paper clips and other
fixings. The machine will accept these, but it is recommended that the fixings are situated
at the bottom of the envelope. This will avoid the risk of damage to your printing
head.
In the event that a satisfactory print cannot be achieved due to bulky contents (Max. 3/
8 inch) the envelope should be treated as a packet and a label used.
GETTING STARTED
Set the switch on the power supply outlet to the OFF position, connect the power unit to
the power supply outlet and the other end to the D.C. input socket ( ) at the back of
the machine.
Now set the switch on the power outlet socket to ON.
When the machine is ready, the following displays will be observed:
To Log On
To unlock the machine, enter User PIN.
Notes: If using the machine for the first time, the
Factory default PIN is set to1234.
To change the PIN, please see page 25.
Enter PIN, e.g.1234
Press: .
If an incorrect PIN is entered, check PIN for
accuracy, press and try again.
WELCOME TO IJ25
PLEASE WAIT . . LOCKED 09:01 12/12/00
PRINTING POSTAGE
Followed by
LOCKED
----
Ready $0.00
12/12/00

IJ25 Postage Meter User's Guide 7
To Select a Postage Value
Using the numerical key pad, select the required postage value e.g. 33 cents.
Press:
YOU ARE NOW READY TO PRINT YOUR POSTAGE
Note: For an envelope exceeding 3/8 inch thick, a label must be used.
Labels
For posting parcels or packets, a pre-cut self adhesive label approved by Neopost
should be used.
When feeding a label, select the postage value required and feed the label into the
machine in the same way as you would an envelope.
Take up the printed label, peel off the backing sheet and affix the label to the parcel or
packet.
To Log Off
Press:
Machine LOCKED.
Ready $0.33
12/12/00
LOCKED
09:02 12/12/00
PRINTING POSTAGE

8IJ25 Postage Meter User's Guide
PRINTING OPTIONS
WHAT CAN I PRINT?
Your IJ25 is capable of operating in various modes:
In Stamp (Postage) Mode
Instamp(postage)mode,you can print postage, pre-date your mail, select an advertisement
message from eight pre-loaded messages or select one from two of your own design (when
ordered from Neopost).
In Date Only Mode
In date only mode, the following typical print may be used to
register incoming mail.
In Advert Only Mode
In advert only mode, you may select and print a message from seven
pre-loaded advertisements or select from two of your own design.
In Advert ++
++
+ Date Mode
In advert + date mode, you may select and
print an advertisements plus the date
received.
PostagePostage
Postage Meter Serial No.
Date Your Zip Code
(Updated if you move)
Up to 8 preloaded
messages
2 messages to
customer design
Advertisement Security Bar Code

IJ25 Postage Meter User's Guide 9
Stamp No Date Mode
Stamp no date mode, used when preparing
return envelopes.
PRINT MODE SELECTIONPRINT MODE SELECTION
PRINT MODE SELECTIONPRINT MODE SELECTION
PRINT MODE SELECTION
From Ready mode, press and scroll (<> )tothe
PRINT MODE display:
To change the Print Mode, press and scroll (<>) to the desired mode of operation.
to confirm
to confirm
to confirm
to confirm
to confirm
PRINTING OPTIONS
{PRINT MODE }
STAMP
PRINT MODE
{STAMP }
PRINT MODE
{DATE ONLY }
PRINT MODE
{ADVERT ONLY }
Ready $0.33
12/12/00
Ready 12/12/00
DATE ONLY
Ready
ADVERT ONLY
PRINT MODE
{ADVERT+DATE }Ready 12/12/00 ADVERT+DATE
PRINT MODE
{STAMP NO DATE }Ready 12/12/00 STAMP NO DATE

10 IJ25 Postage Meter User's Guide
PRINTING OPTIONS
PRE-DATED MAIL
Your machine is fitted with its own calendar/clock, therefore current date setting is
automatic.
If you wish to prepare mail ahead of time it is possible to advance the posting date by
up to seven days.
To prepare your post dated mail proceed as follows.
From Ready mode, press , and scroll (<>
) to:
Date Advance indicator flashes and the current
date is displayed.
To advance the date, press and scroll forward (>)
to the required posting date.
Confirm date advance, press ,
Machine returns to Ready mode with the advanced Post Date displayed.
ADVERTISEMENT MESSAGE SELECTION
To load an Advertisement Message using a Memory Card, please see page 18.
Advertisement Selection
From Ready mode, press and scroll
(<>
)totheADVERTS display.
Current Message (if selected) is displayed.
To change the Message, press and
scroll (<> ) to the desired Message:
To confirm your selection press , the machine will
return to Ready Mode with the new Advertisement
Message loaded.
It is normal for a Message to take a few seconds to load after you select it.
DATE ADVANCE
{12/17/00 }
{ADVERTS }
Neopost
ADVERT
{URGENT }
{DATE ADVANCE }
12/12/00

IJ25 Postage Meter User's Guide 11
MEMORY SETTINGS
INTRODUCTION
To program a commonly used print combination proceed as for the following example:
Programming a Memory Function
Choose your preferred print combination:
e.g. Value 33 cents + Message URGENT
First select MESSAGES (see page 10).
Then select postage value (see page 7).
With preferred print combination displayed,
Press and Hold for at least two seconds,
select the memory location key or as required.
Press to confirm.
If the selected memory location has a previously
programmed function, the following display will be
observed.
To replace a memory program, press , or press
to exit and start over to select a new location .
Recall a Memory Function
To recall a memory function, Press and Release ,
the following display will be observed.
Select the appropriate memory key or .
Press to confirm.
MEMORY SAVE
{2}
Ready 0.33
12/12/00
REPLACE MEMORY?
2
MEMORY RECALL
{1}

12 IJ25 Postage Meter User's Guide
POSTING WITH A WEIGHSCALE
BENEFITS OF USING A WEIGHSCALE
Used in conjunction with your IJ25, the weighscale will weigh and calculate the correct
rate and value for items up to 4 pounds.
Setting of values for postage printing is automatic.
When postal rates change, your machine may be updated by installing a Rate Card
which can be obtained from Neopost.
For information relating to the installation of new postal rates, please refer to page 18.
Weighscale Connection
Ensure that the weighscale platform is clear of any obstruction.
Connect the weighscale to the connector marked ( ), at the back of the machine.
Go to Ready mode (as detailed on page 6).
Press:
The last Mail Rate selected will be displayed:
Note: If the displayed weight is greater than 0.0 oz., with nothing on the scale,
the scale must be set to zero.
To Zero the scale, Press: .
If NO SCALE!is displayed, check scale connection and start again.
{1st /Pri }
0.0 oz $0.33

IJ25 Postage Meter User's Guide 13
HOW DO I CALCULATE THE CORRECT POSTAGE?
Scroll (< >) to required Postage Rate
Place item to be weighed on the scale, the weight and
postage will be displayed.
Press: to confirm.
YOU ARE NOW READY TO POST YOUR MAIL
AT THE RIGHT PRICE
To weigh additional items repeat the procedure.
{EXPRESS PO-ADR }
0.0 oz 0.00
{EXPRESS PO-ADR }
2.3 oz 11.25
Ready 11.25
12/12/00
POSTING WITH A WEIGHSCALE

14 IJ25 Postage Meter User's Guide
METER REGISTERS
METER FUNDS REGISTERS
Your postage meter is equipped with a series of electronic funds registers to monitor
postage transactions. These registers may be displayed as follows. (All register
values shown here are examples).
Selection
To select a Meter Register, from Ready mode,
Press ,
Using the scroll (<>
) keys, the following registers may be checked:
Postage Available Register
The Postage Available Register will display the postage
remaining (How much money I have left).
Postage Used Register
The Postage Used Register will display the total postage
spent to date (How much money I have spent on
postage to date).
Total Items Counter
The Items Counter will display the total number of items
with a valid postage amount printed to date.
{ADD POSTAGE? }
478.64
{POSTAGE AVAIL }
478.64
{POSTAGE USED }
221.36
{TOTAL ITEMS }
579

IJ25 Postage Meter User's Guide 15
METER REGISTERS
Additional Registers
Low Postage Warning
When machine credit falls below or equal to the low postage level, the display will
alternate between Ready and LOW POSTAGE. (To program or change the low postage
level, please see page 27).
Insufficient Postage
When the value selected exceeds the available postage, printing will be inhibited
and the ADD POSTAGE warning will be displayed.
Low Ink
When the ink cassette requires replacing, the display will alternate between Ready
and LOW INK.
To allow completion of batch, an additional 200 printing operations are available,
after which the ink cartridge MUST be changed (see pages 20 - 21).
No Ink
When the NO INK display is observed change the Ink
Cartridge.
LOW POSTAGE
0.55
ADD POSTAGE
LOW INK
NO INK
Ready $0.33
12/12/00
Ready $0.33
12/12/00

16 IJ25 Postage Meter User's Guide
ADDING POSTAGE
ADDING POSTAGE
Postage may be purchased from the Post Office, using the Neopost Postage-On-Call
system.
Connect one end of the telephone link cable to the Modem Socket ( ) at the rear of
the machine and the other end to an adjacent telephone line outlet. The meter only
requires connection to the telephone line outlet during the Add Postage or Clear Lockout
transaction.
Go to Ready mode (see page 6).
Then press: ,
The Add Postage display will be observed. The value
displayed is the current postage available in the meter.
Press to confirm
Enter amount of postage you want to add (whole
dollars only), e.g.500
Press:
Press to confirm,
The Confirm Amount display will be observed:
If amount incorrect, press and enter again.
If amount displayed is correct, press to confirm.
The following displays will be
observed.
{ADD POSTAGE? }
$78.64
ENTER AMOUNT
$0.00
CONFIRM AMOUNT
$500.00
On completion of the Add Postage
transaction, the new Postage
Available value is displayed:
Press or to return to Ready mode.
{FUNDING DONE }
578.64
•
CONNECTING
PLEASE WAIT TRANSACTING PLEASE WAIT
Ready $0.33
12/12/00

IJ25 Postage Meter User's Guide 17
ADDING POSTAGE
CLEARING A PO LOCKOUT
USPS regulations require that your meter must be set at least once every three
months. The IJ25 meter has an internal timer that tracks your reset activity.
After three months without adding postage, a PO LOCKOUT message is displayed
and postage printing is disabledpostage printing is disabled
postage printing is disabledpostage printing is disabled
postage printing is disabled.
TT
TT
To clear the lockout:o clear the lockout:
o clear the lockout:o clear the lockout:
o clear the lockout:
Press: ,
The following display will be observed.
Press to confirm,
The following displays will be observed.
Press twiceto return to Ready mode.
When the Clear Lockout transaction is completed, postage printing is enabled
for another 3 months.
COMPLETING AN INTERRUPTED ADD POSTAGE TRANSACTION
If an Add Postage transaction is accidentally
interrupted before the transfer has been completed,
the WARNING PENDING CREDIT display will be observed
when returning from Locked mode.
In this case, press to return to Ready mode.
Press the FUNDS key then select Add Postage to automatically finish the incomplete
transaction.
On completion of the Add Postage transaction, press to return to Ready mode.
WARNING
PENDING CREDIT
{CLEAR LOCKOUT?}
{PO LOCKOUT }
PRESS FUNDS KEY
TRANSACTING
PLEASE WAIT AUDIT
DONE
•
CONNECTING
PLEASE WAIT

18 IJ25 Postage Meter User's Guide
To Load Data Using a Memory Card
From Ready mode, press the key and scroll (<> )
to the MEMORY CARD display:
Press to confirm.
Insert the memory card into the slot at the top of the display panel, then press to confirm.
Memory Cards currently available from Neopost:
Advertisement Message Cards
Rate Card (when postal rates change)
Next, scroll (<> ) to the message or rate option you
want to load on the display:
Press to confirm.
If loading data for the first time, the REPLACE FILE? display will not appear and
the LOADING COMPLETE display will be observed.
If data already exists, REPLACE FILE? will be observed. If
you do not wish to replace the file displayed, scroll (<
>) to another file location or press to return to
previous display .
If you wish to replace the file, press to confirm.
The ERASING FILE../LOADING.. sequence will be initiated
followed by LOADING COMPLETE:
If you wish to enter further data, press to return to
previous display and repeat the procedure.
To return to Ready mode, press .
{MEMORY CARD }
MEMORY CARD
{MESSAGE }
REPLACE FILE?
MESSAGE
MEMORY CARD
LOADING COMPLETE
Ready 0.33
12/12/00
MEMORY CARD

IJ25 Postage Meter User's Guide 19
MAINTAININGPRINTQUALITY
Under normal operating conditions, your IJ25 postage meter will produce excellent
quality prints.
However, if lines are missing from the stamp, it will be necessary to clean the print-head.
From Ready mode, press the key and scroll (<
>)to the Cartridge display:
Press to confirm.
Next, scroll (<>
)toClean:
Press to confirm.
On completion of the cleaning process the display
will return to the CARTRIDGE CLEAN display.
Next, scroll (<> ) to:
Press to confirm.
Insert a blank envelope or card into the machine to make a test print.
The display prompts to set the alignment:
Enter the number that provides the straightest
vertical line. (for the example above - line 5) and
press to return to Ready mode.
Note: All horizontal lines in the test print must be clear and present.
Ifhorizontallines are still missing, repeat the cleaning and testprintprocess a second
and/or third time, if this process fails to restore print quality, fit a new ink cartridge
as detailed on pages 20 - 21.
{CARTRIDGE }
CARTRIDGE
{CLEAN }
CARTRIDGE
{TEST PRINT }
ALIGNMENT
_