Nescafe Solution 6/30 User manual

NESCAFÉ Solution 6/30
Beverage System
Operations Manual

1INDEX & WARNINGS
ATTENTION: To ensure quality & safety, use only NESTLÉ PROFESSIONAL
products and potable water. This machine must remain closed during operation.
DISCLAIMER: The machine is not to be used by children or persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction.
Children must be supervised not to play with the machine.
This machine is intended to be used indoor, in household and similar applications
such as:
- small shops, convenience stores and kiosks (protected against rain)
- bars and restaurants
- staff kitchen areas in shops, offices and other working environments
- by clients in hotels and motels
SPECIFICATIONS:
Power: 110V or 230V / 50Hz-60Hz •1000W, 1100W or 1400W
Dimensions: Height: 54.0cm •Depth: 47.0cm •Width: 30.0cm •Weight: 20.4kg
INDEX WARNINGS
SECTION: 1
INDEX & WARNINGS
SECTION: 2
BASIC PARTS OF THE MACHINE
SECTION: 3
LOADING PRODUCTS
SECTION: 4
DISPENSING A DRINK
SECTION: 5
RINSE
SECTION: 6
CLEANING & HYGIENE
PROCEDURES
SECTION: 7
HYGIENE PROCEDURES
SECTION: 8
TROUBLESHOOTING GUIDE
SECTION: 9
FOOD SAFETY REMINDERS
DANGER
Hot water
DANGER
Electric shock
Always switch OFF the
machine before performing
any cleaning activity.
Follow the cleaning
and disinfection, and
maintenance schedule
in this user manual.
When in doubt, always
consult this manual.
Wash hands before
performing these operations.
Use gloves for handling
chemicals.
Use clean and foodgrade
utensils for cleaning (do
not use wooden utensils).
2

2
BASIC PARTS OF THE MACHINE
1
4
5
6
12
10
11
14
13
3
2
987
15
16
1. Front and back panels
2. Side panel
3. Selection panel/buttons
4. Pre-selection button
(optional)
5. Espresso cup stand
6. Drip tray and grid
7. Water inlet
8. Electrical socket
9. Power switch
10. Water tank (A)
(optional) and
water filler (B)
11. Machine lid
12. Canister
13. Programming key
connector
14. Mixing bowls
15. Dispense head bracket
16. Powder chute
B)
A)
3

2BASIC PARTS OF THE MACHINE
Mixing bowl and detailed parts
Selection panel - LED light reference
17. Mixing bowl,
whipper housing
(in one piece)
and clamp
18. Water inlet
(separate piece)
19. Impeller
20. Nozzle
21. Steam trap
22. Dispensing tube
19
17
20
22
21
18
1B 4A
2B 5A
3B 6A
1A 4B
2A 5B
3A 6B
4

3
LOADING PRODUCTS
1. Open the front door.
2. Close the powder chute and remove the
canister, if desired you can lift the lid of the
machine for easier access to the canister.
3. Before opening agitate the
canister to force all remaining
powder down the delivery screw.
4. Fill the
selected canister
with powder
until about 1cm
from the top.
5. Fill all the
other canisters
with powder
until about 1cm
from the top.
WASH HANDS THOROUGHLY WITH WATER AND SOAP BEFORE
HANDLING THE MACHINE AND THE PRODUCTS. ONLY USE POTABLE
WATER TO CLEAN AND FILL THE MACHINE.
6. Close canister with lid.
7. Shake gently to equalize.
5

3LOADING PRODUCTS
WASH HANDS THOROUGHLY WITH WATER AND SOAP BEFORE
HANDLING THE MACHINE AND THE PRODUCTS. ONLY USE POTABLE
WATER TO CLEAN AND FILL THE MACHINE.
8. Put the canister back in the correct
place (ensure correct connection with
the powder motor). 9. Open the powder chute.
10. Close the front door.
11. Fill the water tank (if fitted)
through the water filler in the
machine lid. Check your machine
is ready by dispensing test
beverage(s).
6

4
DISPENSING A DRINK
WARNING:
Never remove the cup or place your hands in the dispensing area during preparation!
NOTE: For advice on best practices for water safety/quality and hardness, please refer to
the NESTLÉ PROFESSIONAL Water Management Tool.
If selection button 6 is defined as a “pre-selection” button then 10 beverage choices will
be available rather than 6.
1. Place a cup exactly in the
centre of the grid, or on the
espresso cup stand for espresso.
2. Select a drink by pushing a
selection button.
3. The desired selection button
will remain ON and all other
buttons will switch OFF.
4. The dispensing area will be
illuminated by a flashing light.
When dispensing has finished
all selection buttons will light up
and the dispense area light will
remain ON.
5. When all selection buttons
light up and the machine beeps
once you may then remove the
cup and enjoy your drink.
THIS MACHINE SHOULD ONLY BE USED WITH POTABLE WATER
OR BOTTLED WATER TO ENSURE CONSISTENCY AND BEVERAGE
QUALITY.
7

5RINSE
CAREFUL HOT WATER!
MORNING, AFTERNOON, EVENING (3x / DAY)
Semi automatic rinse process.
1. Place a bucket (min 0.5 litre)
on the drip tray grid to collect
the rinsing water.
2. Push & hold selection buttons
3 & 6 simultaneously for a few
seconds.
3. The automatic rinse process
will start by rinsing mixing bowl
1, followed by mixing bowl 2 etc.
4. Discard the dirty water.
+
NOTE: Every time you carry out a rinse, take the opportunity to empty the drip tray.
8

CLEANING & HYGIENE PROCEDURES
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.
WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.
Materials: Single use paper towels, brushes, detergent and disinfectant.
EVERY 24 HOURS
Manual cleaning process.
Ensure the powder chute is completely dry before refitting to the canister. Failing to do so
could adversely affect consistency and in cup quality by contamination or clogging of the
chute.
NOTE: All parts can be cleaned in a dishwasher.
A. Powder chute: 1. Open the front door.
2. Close the powder chute and
clean it with a brush.
Every time new product is loaded
close the powder chute, unclip and
remove it.
3. Clean (and/or disinfect) according
to the Mandatory Cleaning and
Disinfection Table on page 15.
4. Rinse with clean water, and wipe
dry or air dry completely before
reassembling.
6
Preparation of disinfection
solution: 1. Prepare a 100 ppm free chlorine
solution (foodgrade disinfectant).
2. Completely submerge all
dismantled parts in the solution
for at least 15 minutes.
3. Wipe dry or air dry completely
before reassembling.
9

6CLEANING & HYGIENE PROCEDURES
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.
WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.
Materials: Single use paper towels, brushes, detergent and disinfectant.
EVERY 24 HOURS
Manual cleaning process.
B. Steam traps and mixing
bowls, whipper housings,
impellers and dispensing
tubes
1. Open the front door.
2. Close powder chute and
remove canister.
3. Move the clamp (A) to the right
to unlock and remove the mixing
bowl (B) and water inlet (C) all
together.
4. Remove the steam trap (D).
5. Remove the impeller (E) from
the whipper motor shaft (F) if
desired you may use the steam
trap as a lever. Remove the
‘O’-ring.
6. Disconnect the beverage
dispensing tube from mixing bowl
outlet, dispense head bracket.
7. Clean (and/or disinfect) all parts
according to the Mandatory
Cleaning and Disinfection Table
on page 15.
8. Rinse with clean water and
wipe dry or air dry completely
before reassembling.
9. Additionally, before
reassembling, wash and disinfect
the whipper motor shaft (F) and
area with hot water.
NOTE: All parts can be cleaned in a dishwasher.
Cleaning of whipper motor collar and seal should be performed only by a technician.
C)
B)
A)
E)
D)
F)
NOTE: Please ensure the following
when reassembling mixing bowl:
1/ correct alignment of impeller and
whipper motor shaft
2/ correct alignment of motor housing
and mixing bowl with clamp
10

CLEANING & HYGIENE PROCEDURES 6
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.
WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.
Materials: Single use paper towels, brushes, detergent and disinfectant.
EVERY 24 HOURS
Manual cleaning process.
D. Drain drip tray grid and
espresso cup stand
1. Empty the drip tray.
2. Unclip and remove the
espresso cup stand.
3. Clean (and/or disinfect) all
parts, according to the
Mandatory Cleaning and
Disinfection Table
on page 15.
C. Drink delivery area and the
exterior of the machine
1. Open the door.
2. Clean (and/or disinfect) according
to the Mandatory Cleaning and
Disinfection Table on page 15.
NOTE: All parts can be cleaned in a dishwasher.
11

6CLEANING & HYGIENE PROCEDURES
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.
WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.
Materials: Single use paper towels, brushes, detergent and disinfectant.
WEEKLY
Manual cleaning process.
1. Open machine.
2. Open the top cover.
3. Remove the water tank
(if applicable).
4. Clean (and/or disinfect) all
parts, according to the Mandatory
Cleaning and Disinfection table
on page 15.
5. Wipe dry or air dry completely
before reassembling.
E. Water tank (optional)
NOTE: All parts can be cleaned in a dishwasher.
12

7
HYGIENE PROCEDURES
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.
WASH HANDS THOROUGHLY WITH WATER AND SOAP
BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.
Materials: Single use paper towels, brushes, detergent and disinfectant.
WEEKLY / MONTHLY
For various items, see the Mandatory Cleaning and
Disinfection Table on page 15.
TWICE A YEAR
Ingredient canister.
NOTE: Ensure the correct parts are used when reassembling the canisters, as there are:
- 2 different canister sizes
- 2 different outlet sizes
- 2 different dosing screws (different pitch); the small screw is used for coffee.
NOTE: To ensure consistent In-Cup Quality, use correct parts when reassembling the
canisters.
NOTE: All parts can be cleaned in a dishwasher.
1. Disassemble all parts of the
canister: dosing screws, wheels,
powder chute, etc.
2. Disinfect all parts according
to Mandatory Cleaning and
Disinfection table on page 15.
13

8TROUBLESHOOTING GUIDE
WARNINGS & ALERTS
ALERTS DIAGNOSTICS
- Dispense pipes
incorrectly fitted to
dispense head or
mixing bowls outlet
- Mixing bowls
incorrectly fitted
- Whipper seals missing
- Overflow pipe
incorrectly fitted
- Water tank or boiler
empty
- Water reloads without
dispensing any drink
- No water reload
- Mixing bowl or tube
blocked
- Canister(s) empty
- Machine is not switched
ON
- Reposition pipes
- Reposition mixing bowls
- Check seals
- Refit overflow pipe
- Fill with water
- Check water circuit / leakages
- Check water circuit
- Dismantle mixing bowl and
tube to remove the product.
Clean parts and reassemble
- Refill canister(s) with product(s)
- Check machine is plugged in
- Check if front door is closed
properly
- Check if machine is switched ON
1. Machine floods
2. No water
3. Out of Service OFF 6B
4. Out of Service OFF 14
5. No beverage
dispensed
For all other lighting codes and troubleshooting call technician.
NOTE: The following errors are covered in the technical manuals with other technical
troubleshooting: No water, out of service OFF 6B and 14
ACTIONS
14

9
FOOD SAFETY REMINDERS
ITEM Daily Weekly Monthly 2 x per year
Powder chute C D
Steam trap and mixing C D
bowls / whipper
housing / impeller and
dispensing tubes
Drink delivery area C D
and exterior of the
machine
Espresso cup stand, C D
drip tray and grid
Water tank (optional) C D
Ingredient canister D
C: CLEANING D: DISINFECTION
NOTE: Parts MUST be cleaned and rinsed before disinfection.
Some products may contain allergens (substances that trigger allergic reactions),
please check the allergen declaration on the product packaging (cross
contamination may occur in the machine).
ALLERGENS
CLEANING AND DISINFECTION SCHEDULE
15

Copyright Nestec Ltd August 2010
CONTACT DETAILS:
www.NestleProfessional.com