NetComm Wireless NB304n User manual

What if my mobile device does not connect to the
wireless network?
(NB304n)

What if my mobile device does not connect to the wireless network?
Some mobile devices, like smart phones and tablets, cannot connect wirelessly to the router. This is often
caused by a compatibility issue of the mobile device with wireless security settings. This guide will take you
through the steps to configure your router with the recommended wireless settings for mobile devices.
1. Navigate to http://192.168.1.1 in a web browser.
2. Enter “admin” for both username and password when prompted then click OK.
3. Click on the Wireless menu then click the MAC Filter option.
4. Ensure that the Mac Restrict Mode is Disabled. This will enable wireless devices connect to your router
without needing to type in the MAC Address. Note that you will still need to use a wireless security key to
connect in most instances.

5. Click on the Wireless menu then click the Security option.
6. Ensure that the Network Authentication type is WPA-PSK.
7. Click on the Apply/Save button.
8. Click the link that says Click here to display to display the current wireless security key.
9. A small window will pop up and display the current wireless security key. The example below shows the
security key as a1b2c3d4e5. You will need the security key to connect your device to the wireless
network.

If you still cannot connect your mobile device using the WPA-PSK network
authentication, use the WEP network authentication by following these
steps:
1. In the Wireless Security option, change the Network Authentication type to Open and WEP to Enabled.
2. The current wireless security key is the corresponding Network Key. In this example, it is Network Key 1
since the Current Network Key is also 1 and the security key is 0987654321. You will need the security
key to connect your device to the wireless network.