NetComm Wireless NTC-140-01 User manual

User Guide
NTC-140-01 –4G M2M Router

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Important Notice
This device, like any wireless device, operates using radio signals which cannot guarantee the transmission and reception of data in
all conditions. While the delay or loss of signal is rare, you should not rely solely on any wireless device for emergency
communications or otherwise use the device in situations where the interruption of data connectivity could lead to death, personal
injury, property damage, data loss, or other loss. NetComm Wireless accepts no responsibility for any loss or damage resulting from
errors or delays in transmission or reception, or the failure of the NetComm Wireless NTC-140-01 to transmit or receive such data.
Safety and Hazards
Do not connect or disconnect cables or devices to or from the USB port, SIM card tray, Ethernet port or the terminals of
the Molex power connector in hazardous locations such as those in which flammable gases or vapors may be present, but
normally are confined within closed systems; are prevented from accumulating by adequate ventilation; or the location is
adjacent to a location from which ignitable concentrations might occasionally be communicated.

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Copyright
Copyright© 2017 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed,
reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Note: This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with domestic waste. You may be subject
to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-140-01
DOCUMENT VERSION
DATE
1.0 - Initial document release
31 January 2017
Table 1 - Document Revision History

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Table of contents
Overview ........................................................................................................................................................................................6
Introduction...................................................................................................................................................................................................6
Target audience.............................................................................................................................................................................................6
Prerequisites .................................................................................................................................................................................................6
Notation ........................................................................................................................................................................................................6
Product introduction......................................................................................................................................................................7
Product overview...........................................................................................................................................................................................7
Product features............................................................................................................................................................................................7
Package contents..........................................................................................................................................................................................7
Physical dimensions and indicators .............................................................................................................................................8
Physical dimensions ......................................................................................................................................................................................8
LED indicators...............................................................................................................................................................................................9
Ethernet port LED indicators ........................................................................................................................................................................11
Interfaces ....................................................................................................................................................................................................12
Placement of the router...............................................................................................................................................................13
Mounting options.........................................................................................................................................................................................13
DIN rail mounting bracket.............................................................................................................................................................................13
Wall mounted via DIN rail bracket.................................................................................................................................................................14
DIN rail mount .............................................................................................................................................................................................14
Pole mount using DIN rail bracket ................................................................................................................................................................15
Desk mount.................................................................................................................................................................................................15
Via vertical DIN rail mounting bracket and metal bracket ...............................................................................................................................16
Via horizontal DIN rail mounting bracket........................................................................................................................................................16
Installation and configuration of the NTC-140-01 router ...........................................................................................................18
Powering the router .....................................................................................................................................................................................18
Installing the router ......................................................................................................................................................................................18
Advanced configuration ..............................................................................................................................................................19
Status ...........................................................................................................................................................................................20
Networking...................................................................................................................................................................................23
Wireless WAN..............................................................................................................................................................................................23
LAN ............................................................................................................................................................................................................36
Ethernet LAN/WAN......................................................................................................................................................................................40
PPPoE ........................................................................................................................................................................................................42
Routing .......................................................................................................................................................................................................45
VPN ............................................................................................................................................................................................................54
Services........................................................................................................................................................................................67
Dynamic DNS..............................................................................................................................................................................................67
Network time (NTP)......................................................................................................................................................................................68
Data stream manager ..................................................................................................................................................................................69
PADD..........................................................................................................................................................................................................78
Remote management ..................................................................................................................................................................................79
IO configuration ...........................................................................................................................................................................................85
Event notification .........................................................................................................................................................................................87
Email settings ..............................................................................................................................................................................................90
SMS messaging ..........................................................................................................................................................................................91
System .......................................................................................................................................................................................107
Log ...........................................................................................................................................................................................................107
System configuration .................................................................................................................................................................................112
Administration ...........................................................................................................................................................................................116
Watchdogs................................................................................................................................................................................................124
Power management ..................................................................................................................................................................................127
USB-OTG..................................................................................................................................................................................................130
Storage.....................................................................................................................................................................................................131
Reboot......................................................................................................................................................................................................132
Appendix A: Tables....................................................................................................................................................................133
Appendix B: Default Settings ....................................................................................................................................................134
Restoring factory default settings ...............................................................................................................................................................135
Appendix C: Recovery mode ....................................................................................................................................................136
Accessing recovery mode..........................................................................................................................................................................136
Status .......................................................................................................................................................................................................137
Log ...........................................................................................................................................................................................................137
Application Installer....................................................................................................................................................................................138
Settings.....................................................................................................................................................................................................138
Reboot......................................................................................................................................................................................................138
Appendix D: HTTPS - Uploading a self-signed certificate.......................................................................................................139
Appendix E: RJ-45 connectors .................................................................................................................................................141
Appendix G: Input/Output .........................................................................................................................................................142
Overview ...................................................................................................................................................................................................142

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Appendix H: Obtaining a list of RDB variables.........................................................................................................................147
Appendix I: Using USB devices and MicroSD™ cards ............................................................................................................148
Accessing USB/SD card storage devices ...................................................................................................................................................148
Host and Device mode ..............................................................................................................................................................................148
Safety and product care............................................................................................................................................................149
Product Warranty.......................................................................................................................................................................154

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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-140-01 router.
Target audience
This document is intended for system integrators or experienced hardware installers who understand telecommunications
terminology and concepts.
Prerequisites
Before continuing with the installation of your NTC-140-01 router, please confirm that you have the following:
An electronic computing device with a working Ethernet network adapter and a web browser such as Internet Explorer,
Mozilla Firefox or Google Chrome.
Notation
The following symbols are used in this user guide:
The following note requires attention.
The following note provides a warning.
The following note provides useful information.

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Product introduction
Product overview
Powerful and flexible industrial cellular router platform supporting LTE with fallback to 3G/UMTS and
GSM/GPRS/EDGE (Fallback only applies to certain models)
Ideal for providing primary and backup wireless connectivity over LTE networks
Industrial Features –rugged enclosure, wide operating temperature range, wall mount option and a flexible range of
power options
Embedded Linux operating system allowing for the installation of custom applications. Software Development Kit (SDK)
is available
Web interface for easy centralized configuration and management from any PC
Two 10/100/1000 Base T ports for Ethernet connection
VPN support for establishing a secure connection over public cellular network using OpenVPN
Supports SNMP with cellular specific MIB, PPPoE, RIP, VRRP. DDNS, MAC /NET address filtering, Open VPN,
DHCP/DHCP relay
System monitoring, remote diagnostics and configuration over the air, diagnostic log viewer via browser
TR-069 device management (optional)
Ignition Sense capability for graceful shutdown and startup in vehicle applications
Configurable power save mode with minimum current draw when not operational
Tested for vehicular applications IEC Class 5M2 and MIL-STD-810F Method 516.5.
Product features
The robust and intelligent NetComm 4G M2M Router is designed to provide real-time M2M data connectivity even in harsh
environments. The NTC-140-01 creates reliable point-to-point or point-to-multi-point wide area network (WAN) connections for a
variety of mission critical applications such as primary broadband, video surveillance, retail, payments, in-vehicle wireless hotspot
and business continuity.
Package contents
The NetComm Wireless NTC-140-01 router package consists of:
1 x NetComm Wireless NTC-140-01 router
2 x SMA to FAKRA Pigtails (pre-installed)
1 x 24 inch twisted pair UL with 4-pin Molex power cord
1 x End mount bracket
1 x DIN bracket adapter
1 x DIN mounting bracket
2 x DIN clips
4 x ¼ inch screws
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless
Support website can be found at: http://support.netcommwireless.com.

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Physical dimensions and
indicators
Physical dimensions
Below is a list of the physical dimensions of the NTC-140-01 router.
Figure 1 –NTC-140-01 router Dimensions
NTC-140-01 ROUTER
(WITHOUT EXTERNAL ANTENNAS
ATTACHED)
Length
143 mm
Depth
107 mm
Height
34 mm
Weight
~235g
Table 2 - Device Dimensions

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LED indicators
The NTC-140-01 router uses 8 LEDs to display the current system and connection status.
Figure 2 - NTC-140-01 router LED Indicators
LED ICON
NAME
COLOUR
STATE
DESCRIPTION
Power
Off
Power off
Double flash
Powering up
On
Power on
On
Power on in recovery mode
Slow flashing
Hardware error, such as SIM not inserted
Network
Off
Radio Off
On
Connected via WWAN
Blinking1
Traffic via WWAN
Slow flashing
Connecting PDP
On
Registered network
Slow flashing
Registering network
Slow flashing
SIM PIN locked
Fast flashing
SIM PUK locked
On
Can’t connect
Signal
strength
On
LTE signal
On
WCDMA signal
On
GSM signal
Table 3 - LED Indicators
1
The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “flashing” means that the
LED turns on and off at equal intervals.

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Signal strength LEDs
The following tables list the signal strength range corresponding with the number of lit signal strength LEDs.
LTE signal mapping (Green)
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
≤-120 dBm
1
-115 dBm to -119dBm
2
-105 dBm to -114 dBm
3
-100 dBm to -104 dBm
4
-90 dBm to -99 dBm
5
> -90 dBm
WCDMA signal mapping (Amber)
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
< -109 dBm
1
-109 dBm to -102dBm
2
-101 dBm to -92 dBm
3
-91 dBm to -86 dBm
4
-85 dBm to -78 dBm
5
≥-77 dBm
Table 4 - Signal strength LED descriptions
GSM signal mapping (Red)
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
≤-109 dBm
1
-102 dBm to -108dBm
2
-93 dBm to -101 dBm
3
-87 dBm to -92 dBm
4
-86 dBm to -78 dBm
5
> -78 dBm
LED update interval
The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for
the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength LEDs to update
before repositioning.

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Ethernet port LED indicators
Each of the Ethernet ports of the NTC-140-01 router have two LED indicators on them.
Figure 3 - Ethernet port LED indicators
The table below describes the statuses of each light and their meanings.
LED
STATUS
DESCRIPTION
Green
On
There is a valid network link.
Blinking
There is activity on the network link.
Off
No valid network link detected.
Amber
On
The Ethernet port is operating at a speed of 1000Mbps.
Off
The Ethernet port is operating at a speed of 10/100Mbps or no Ethernet cable is connected.
Table 5 - Ethernet port LED indicators description
Do not connect or disconnect cables or devices to or from the Ethernet ports in hazardous locations such as those in
which flammable gases or vapors may be present, but normally are confined within closed systems; are prevented from
accumulating by adequate ventilation; or the location is adjacent to a location from which ignitable concentrations might
occasionally be communicated.

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Interfaces
Figure 4 - Interfaces
NO.
ITEM
DESCRIPTION
1
Cellular Main antenna connector
SMA connector for main cellular antenna.
2
Cellular AUX antenna connector
SMA connector for auxiliary cellular antenna.
3
microSD™ card slot
Insert a microSD™ card here to provide additional storage (Optional).
4
SIM card slot
Insert SIM card here.
5
SIM tray eject button
Press to eject the SIM tray
6
Micro USB 2.0 OTG port
Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to
connected device.
7
Reset button
Press and hold for less than 5 seconds to reboot to normal mode. The LEDs are green and extinguish in
sequence to indicate that the router will reboot normally if the button is released during this period.
Press and hold for 5 to 15 seconds to reboot to recovery mode. The LEDs are amber and extinguish in
sequence to indicate that the router will reboot to recovery mode if the button is released during this
period.
Press and hold for 15 to 20 seconds to reset the router to factory default settings. The LEDs are red and
extinguish in sequence to indicate that the router will reset to factory default settings if the button is
released during this period.
8
Molex Mini-Fit™Jr. 2 x 2 receptacle
Connect the provided power supply here. The Molex receptacle provides:
Ground (−)
Power (+)
I/O terminal
(i) ignition input detection terminal.
9
LAN port
LAN port for wired Ethernet clients.
10
LAN/WAN port
LAN or WAN port for wired Ethernet clients or to bridge another network connection.
Table 6 –Interfaces
6
7
8
9
10
3
4
5
1
2

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Placement of the router
The four external high-performance antennas supplied with the router are designed to provide optimum signal strength in a wide
range of environments. If you find the signal strength is weak, try adjusting the orientation of the antennas. If you are unable to get
an acceptable signal, try moving the router to a different place or mounting it differently.
Note: When selecting a location for the router, allow at least 20 seconds for the signal strength LEDs to update before trying
a different location.
Mounting options
The NTC-140-01 router can be quickly and easily mounted in a variety of locations.
Mounted flat against the wall
When mounted flat against the wall, the NTC-140-01 router has a slimline form factor. Use appropriately sized screws in the
mounting holes provided on the base of the unit.
Figure 5 - Wall mount - Flat against the wall
DIN rail mounting bracket
V Bend allows you to snap the DIN bracket onto the middle of a DIN rail rather than sliding it onto the end.
Figure 6 –DIN rail mounting bracket

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Wall mounted via DIN rail bracket
Figure 7 - Wall mounted via DIN rail bracket
DIN rail mount
Figure 8 –DIN rail mount

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Pole mount using DIN rail bracket
Figure 9 - Pole mount using DIN rail bracket
Desk mount
Figure 10 –Desk mount

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Via vertical DIN rail mounting bracket and metal bracket
Put four screws through the vertical DIN rail mounting bracket and line them up with the four holes on the metal bracket. Tighten
them to affix the vertical DIN rail bracket to the metal bracket. The NTC-140-01 router may then be snapped into the vertical DIN rail
bracket.
Via horizontal DIN rail mounting bracket
Attach the horizontal DIN rail mounting bracket to the DIN rail by either snapping it onto the rail using the bend line and the tab at
the top or sliding it on to the rail from the end. Optionally, you may put a screw through the centre hole of the bracket so that it
doesn’t move along the DIN rail.

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Attach the vertical DIN rail mounting bracket to the NTC-140-01 by snapping it on to the back of the router, then slide the NTC-
140-01 router on to the horizontal mounting bracket.
The NTC-140-01 router is successfully mounted in a horizontal orientation.

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Installation and configuration
of the NTC-140-01 router
Powering the router
The NTC-140-01 router may be powered using the included power supply cable with 8-40V to the Molex connector. A suitable
power supply (PSU-0067) is available as an accessory. The output of the DC power supply shall comply with the Limited Power
Source requirements (LPS) of the IEC 60950-1 safety standard.
Figure 11 - Molex connector
TERMINAL
DESCRIPTION
−
Ground wire.
+
Positive wire for power.
i
Dedicated terminal for ignition detection.
I/O
Input/output detection.
Table 7 - Locking power block pin outs
Installing the router
Follow these steps to complete the installation process. For a more detailed description, please refer to the Quick Start Guide
included in the package contents.
1. Using a paper clip, press the SIM Eject button to eject the SIM card tray. Place the SIM card in the tray and then insert the
loaded tray into the SIM slot with the gold side facing up.
2. Attach the cellular antennas to their respective connectors.
3. Connect equipment that requires network access to the LAN port of your router. This may be your computer for advanced
configuration purposes, or your end equipment which requires data access via the NTC-140-01 router. You can connect
one device directly, or several devices using a network switch.
4. Connect the power source to the router. Wait approximately 2 minutes for your NTC-140-01 router to start up. To check
the status of your router, compare the LED indicators on the device with those listed in the LED indicators section of this
guide.
Do not connect or disconnect cables or devices to or from the USB port, SIM card tray, Ethernet port or the terminals of
the Molex power connector in hazardous locations such as those in which flammable gases or vapors may be present, but
normally are confined within closed systems; are prevented from accumulating by adequate ventilation; or the location is
adjacent to a location from which ignitable concentrations might occasionally be communicated.

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Advanced configuration
The NTC-140-01 router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to
the web-based user interface of the router.
To log in to the web-based user interface:
1. Open a web browser (e.g. Internet Explorer, Firefox, Google Chrome), type http://192.168.0.1 into the address bar and
press Enter. The web-based user interface log in screen is displayed.
Figure 12 –Log in prompt for the web-based user interface
2. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the
password for the “root” or “admin” accounts, you can use one of the default account details to log in.
ROOT MANAGER ACCOUNT
Username:
root
Password:
tkemAx177a
Table 8 - Management account login details –Root manager
ADMIN MANAGER ACCOUNT
Username:
admin
Password:
tkemAx177a
Table 9 - Management account login details –Admin manager
Note:
•The admin manager account allows you to manage all settings of the router except functions such as firmware upgrade,
device configuration backup and restore and reset to factory default settings, which are privileged only to the root manager
account.
•For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial
installation. You can do so by navigating to the System and then Administration page.
The Status page is displayed when you have successfully logged in.

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Status
The status page of the web interface provides system related information and is displayed when you log in to the NTC-140-01
router management console. The status page shows System information, LAN details, Cellular connection status, Packet data
connection status, Wireless LAN status and Advanced status details. You can toggle the sections from view by clicking the or
buttons to show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN
connectivity).
Figure 13 - NTC-140-01 status page