NetComm NTC-3000 Series User manual

Quick Start Guide
M2M Serial Modem
NTC-3000 Series

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NTC-3000 Series - M2M Serial Modem
Quick start guide
This quick start guide is designed to get you up and running quickly with your new
NTC-3000 Series router. More advanced set up instructions can be found in the user
guide which can be downloaded from
www.netcommwireless.com/product/m2m/ntc-3000.
Installation
Inserting the SIM Card
1. Please ensure that the NTC-3000 is not connected to the power cable before
proceeding.
2. Push the small yellow button besides the SIM card holder with a paper clip or
similar pointed object.

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NTC-3000 Series - M2M Serial Modem
3. Insert the SIM card into the holder with the SIM conductor pins facing up.
4. Insert the SIM card holder with the SIM conductor pins facing down into
the NTC-3000.
5. Connect a compatible 3G antenna to the SMA connector on the NTC-3000.
3G Antennas can be purchased as an accessory from the NetComm website at
www.netcommwireless.com

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NTC-3000 Series - M2M Serial Modem
Connecting the data/power cable
The NTC-3000 may be connected and powered by one of two methods:
1. Powering the NTC-3000 via 5V Mini USB socket
Connect a standard USB Type A to USB Mini Type B cable (not included) between the
NTC-3000 and your device (e.g. computer). The USB cable provides the NTC-3000 with
power and an emulated serial port input (see page 8 for further details).

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NTC-3000 Series - M2M Serial Modem
2. Powering the NTC-3000 via Serial-to-RJ45 cable
The included Serial-to-RJ45 cable features a breakout cable providing a DC Jack.
Connect the Serial plug to a Serial port on your device (e.g. computer) and then
connect a 5-36V power source (not included) to the DJ Jack to power the unit.
Connect the RJ45 plug into the RJ45 port on the NTC-3000.
After power on, the NTC-3000 is now ready to establish a serial communication link.

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NTC-3000 Series - M2M Serial Modem
Mounting options
The NTC-3000 series modem can be mounted on the wall or a DIN rail by using the
mounting bracket. The mounting bracket is made from polyamide, a exible material.
DIN rail mounting
The NTC-3000 Series mounting bracket has been designed to t a TS 35 Type-O DIN rail
with a 25mm core.
1. Bend / Flex the mounting bracket at the bend line so that the ridges are able to
‘hold’ onto the DIN rail edges as per the diagram below. You also have the option of
securing the mounting bracket further by screwing it into place on the rail.
DIN Rail
2. Once the bracket is attached to the DIN rail, slide the NTC-3000 Series modem into
the mounting bracket to securely x it in place.
Wall mounting
1. Select the location you would like to attach the NTC-3000 Series modem. Attach
the mounting bracket to the wall or ceiling by using the 4 screw holes (screws not
included).

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NTC-3000 Series - M2M Serial Modem
Connecting via Serial Port
1. For example, to connect a terminal emulator, open a HyperTerminal and create a
new connection to the COM port of your serial port, with the bitrate set to 115200.
2. In the HyperTerminal type “AT” (no quotations) and press enter. If the NTC-3000 is
connected the reply will be “Ok”.
3. Further AT commands for use with the NTC-3000 are available in the NTC-3000
support documentation on the NetComm website at
www.netcommwireless.com

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NTC-3000 Series - M2M Serial Modem
Connecting via USB
The NTC-3000 features a USB port which can optionally be used for serial connectivity,
terminal emulation or for establishing a high speed PPP internet connection. The USB port
will enumerate a number of endpoints after the USB port driver is installed.
Installing the NTC-3000 USB drivers
1. For USB port communication, you must install a driver compatible with the
embedded Sierra Wireless AirPrime cellular module. You can download the Windows
or MAC-OS Watcher software from the Downloads tab at
www.netcommwireless.com/product/m2m/ntc-3000.
2. After downloading, install the software by double-clicking on the downloaded le and
following the installer prompts.
3. Connect a mini USB cable to the USB port on the NTC-3000.
4. Connect the other end of the mini USB cable to a spare USB port on your computer.
You will be prompted that a new USB connection has been detected and will be
congured using the associated drivers that were installed by the Watcher software.
5. To verify the driver was successfully installed, check in the Device Manager for extra
COM ports and a new Universal Serial Bus controller. To check the Device Manager,
perform the following steps:
• Click on the Start button and then navigate to the “Control Panel” item.
• Double click on the “System” Control Panel item.
• Click on the “Hardware” tab and then click the “Device Manager” button.
You should see entries similar to the following:

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NTC-3000 Series - M2M Serial Modem
If there are any error signs, denoted by a yellow question mark or a red apostrophe,
next to the new listed items please reboot your computer.
If rebooting the computer does not resolve the issue please try re-installing the drivers
using the Sierra Wireless Aircard Watcher. To do this click on the options tab of the
watcher and select reinstall drivers. If reinstalling the Watcher drivers fails to resolve the
issue please try reinstalling the Sierra Wireless Aircard software.
If you are still unable to successfully install the device please contact Technical Support
at NetComm Wireless Limited at http://www.netcomm-commercial.com.au/
contact-us/technical-support
Once the driver has been installed, serial connectivity can be achieved via the “AT
Command Port”. Alternatively, a PPP Internet Connection can be established by
launching the 3G Watcher Program installed by the driver installation.

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NTC-3000 Series - M2M Serial Modem
LED Indicators
The NTC-3000 Series uses two LEDs to display the current system and connection status.
LED Indicator Colour Denition
Power Off The power is off
Red The power is on and the NTC-3000 is
operating normally
3G Off The NTC-3000 is not attached to a mobile
network
Flashing green The NTC-3000 is attached to a mobile network
RJ45 Connector
The RJ-45 connector provides a connection utilising 2 pins (as shown below) to provide power.
PIN8-PIN1
Pin Signal Description
1VCC Input Voltage 5VDC-36VDC
2 DCD Data Carrier Detect
3 DTR Data Terminal Ready
4 GND Common Ground
5 RXD Serial Data Out
6 TXD Serial Data In
7 RTS Ready To Send
8 CTS Clear To Send