NETGEAR PR60X Manual

Hardware Installation Guide
10G/Multi-Gigabit Dual WAN Pro Router
with Insight Cloud Management
Model PR60X
NETGEAR, Inc.
350 E. Plumeria DriveAugust 2023
San Jose, CA 95134, USA202-12689-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.August 2023202-12689-01
2
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

Contents
Chapter 1 Introduction
Overview................................................................................................5
Key hardware features.........................................................................6
Safety instructions and warnings........................................................6
Chapter 2 Hardware Overview
Front panel with system LEDs...........................................................11
Back panel with ports, port LEDs, and system LEDs......................12
Dual-function Reset button...............................................................13
RJ-45 ports for multi-gigabit connectivity.......................................14
Fiber transceiver modules and cables for the SFP+ port..............14
Speed and cables...............................................................................15
Chapter 3 Applications
Routing with failover and VLAN networks.......................................17
Site-to-site VPN connectivity.............................................................19
Chapter 4 Installation
Step 1: Prepare the site......................................................................23
Step 2: Protect against electrostatic discharge..............................24
Step 3: Unpack the router.................................................................24
Step 4: Place the router.....................................................................25
Place the router in a rack...............................................................25
Place the router on a flat surface..................................................27
Step 5: Connect the router to a modem.........................................27
Optional Step 6: Connect the router to a second modem for WAN
failover.................................................................................................28
Step 7: Connect LAN Ethernet devices to the router....................29
Optional Step 8: Install an SFP transceiver module or cable........30
Step 9: Check the installation...........................................................31
Step 10: Apply power and check the LEDs.....................................31
Step 11: Configure and manage the router....................................31
Chapter 5 Troubleshooting
Hardware troubleshooting chart......................................................34
Additional hardware troubleshooting suggestions.......................35
3

1
Introduction
This hardware installation guide is for the NETGEAR 10G/Multi-Gigabit Dual WAN Pro
Router with Insight Cloud Management Model PR60X. In this manual, this model is
referred to as the router, unless we mention otherwise.
The router is designed for small-to-medium sized businesses and provides features
such as WAN redundancy, a basic firewall with the option to set up multiple traffic rules,
IPSec site-to-site VPN, and VLAN capabilities with a DHCP server for each VLAN.
The router provides the following ports:
•One dedicated 1G/2.5G Ethernet WAN port
•Three dedicated 1G/2.5G Ethernet LAN ports
•One dedicated 1G/10G SFP+ fiber LAN port
•One 1G/2.5G/5G/10G multi-gigabit port that you can use as a LAN port or configure
as a second WAN port.
You can place the router on a desktop or in a rack. The system LEDs are on both the
front and back panels. The ports, port LEDs, and AC power receptacle are on the back
panel.
This hardware installation guide complements the installation guide that came with your
router.
This chapter serves as an introduction to the router and includes the following sections:
• Overview
• Key hardware features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: For more documentation about the router, including the data sheet with technical
specifications, visit netgear.com/support/download/.
4

Overview
The LAN ports (three 1G/2.5G Ethernet ports and one 1G/10G SFP+ fiber port) let you
add switches, access points, and other devices to the router network. In addition, the
router provides a 1G/2.5G/5G/10G multi-gigabit LAN port that you can either use for
a high-speed LAN connection or configure as a second WAN port, allowing the router
to support dual-WAN for failover. With two WAN ports, the router can accommodate
two Internet connections to maintain a reliable link. One WAN connection functions as
the active connection and the other WAN connection as the backup connection.
The router integrates a Stateful Packet Inspection (SPI) firewall, lets you configure multiple
traffic rules, and provides Virtual Private Network (VPN) technology for office-to-office
(site-to-site) connectivity. You can configure up to eight VLANs, each with a dedicated
DHCP server.
Note: For information about application examples, see Applications on page 16.
The router provides management options that let you discover the router on the network
and configure, monitor, and control the router:
•Netgear Insight: For NETGEAR Insight Premium and Insight Pro subscribers, the
router supports the NETGEAR Insight Cloud Portal and Insight app:
-Insight Cloud Portal: Lets you configure and manage the router through the
portal of the Insight cloud-based management platform.
-Insight app: Lets you configure and manage the router from your iOS or Android
mobile device and connects to the Insight cloud-based management platform.
•Device user interface (UI): You must access the device UI to set up the WAN
(Internet) connection and basic settings of the router. You can also configure and
manage the router using the device UI.
For more information about these management options, see the user manual, which
you can download by visiting netgear.com/support/download/.
You can place the router freestanding (on a desktop) or rack-mount it in a standard
19-inch rack, using the rack-mount kit that is supplied with the router.
Hardware Installation Guide5Introduction
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

Key hardware features
The router provides the following key hardware features:
•One dedicated 1G/2.5G Ethernet WAN port (WAN1)
•One 1G/2.5G/5G/10G multi-gigabit port that you can configure as a LAN port (LAN5)
or a second WAN port (WAN2)
•Three dedicated 1G/2.5G Ethernet LAN ports (LAN1, LAN2, and LAN3)
•One dedicated 10G/1G SFP+ fiber LAN port (LAN4)
•Quad Core ARM A73 processor @ 2.2 GHz
•2 GB DDR4 RAM and 4 GB eMMC flash memory
•The following mounting hardware:
-Four rubber footpads for desktop installation
-Rack-mount brackets and screw kit for rack-mount installation in a standard
19-inch rack
•Per-port status LEDs and system status LEDs:
- Power LED
- Internet LED
- Cloud LED
- SFP+ LED
- Per-port link, speed, and activity LEDs
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
Hardware Installation Guide6Introduction
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. Note the following:
-For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-If you want to connect the product to a device located outdoors, the outdoor
device must be properly grounded and surge protected, and you must install an
Ethernet surge protector inline between the indoor product and the outdoor
device. Failure to do so can damage the product.
-Before connecting the product to outdoor cables or devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your product documentation.
Some devices should never be opened.
-If applicable to your product, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the power outlet,
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep the product away from radiators and heat sources. Also, do not block cooling
vents.
Hardware Installation Guide7Introduction
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your product. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your product uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your product, use only a supplied power adapter or approved power
cable:
If your product uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your product uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded power outlets.
Hardware Installation Guide8Introduction
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

•If applicable to your product, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide9Introduction
10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

2
Hardware Overview
This chapter describes the router hardware features.
The chapter includes the following sections:
• Front panel with system LEDs
• Back panel with ports, port LEDs, and system LEDs
• Dual-function Reset button
• RJ-45 ports for multi-gigabit connectivity
• Fiber transceiver modules and cables for the SFP+ port
• Speed and cables
10