NETGEAR RH348 User manual

M-RH348NA-0
May 1998
NETGEAR, Inc.
A Bay Networks Company
4401 Great America Parkway
Santa Clara, CA 95054 USA
Phone [phone]
Reference Guide for the
Model RT328 and Model
RH348 ISDN Routers
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ii
© 1998 by NETGEAR, Inc. All rights reserved.
Trademarks
Bay Networks is a registered trademark of Bay Networks, Inc.
NETGEAR and FirstGear are trademarks Bay Networks, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occurin a particular installation. If this equipment does cause harmfulinterference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
EN 55 022 Decla0ration of Conformance
This is to certify that the Model RT328 ISDN Router and the Model RH348 ISDN Router are shielded against the
generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a.
Conformity is declared by the application of EN 55 022 Class B (CISPR 22).
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Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das Model RT328 ISDN Router und Model RH348 ISDN Router gemäß der im
BMPT-AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige
Betreiben einiger Geräte (z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die
Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Certificate of the Manufacturer/Importer
It is hereby certified that the Model RT328 ISDN Router and the Model RH348 ISDN Router have been suppressed
in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some
equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain
restrictions. Please refer to the notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
VCCI-2 Statement
This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
When used near a radio or TV receiver, it may become the cause of radio interference.
Read instructions for correct handling.
Customer Support
For assistance with installing and configuring your NETGEAR system or with post-installation questions or problems,
contact your point of purchase representative.
To contact customer support or to purchase additional copies of this document and publications for other NETGEAR
products, you can contact NETGEAR at the following numbers:
• Phone:
U.S./Canada:1-800-211-2069
United Kingdom: (44) 171-571-5120
France: 0800-90-2078
Germany: 0130-817305
Australia: 800-14-20-46
New Zealand: 800-444-626
Korea: 00308-11-0319
Sweden: 020-790086
•Fax:
U.S./Canada: 510-498-2609
World Wide Web
NETGEAR maintains a World Wide Web Home Page that you can access at the universal resource locator (URL)
http://NETGEAR.baynetworks.com. A direct connection to the Internet and a Web browser such as Internet Explorer
or Netscape are required.
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Contents v
Contents
Preface
Purpose ...........................................................................................................................xv
Audience .......................................................................................................................... xv
Conventions .....................................................................................................................xvi
Special Message Formats .........................................................................................xvi
Use of Enter, Type, and Press ...................................................................................xvi
Other Conventions ...................................................................................................xvii
Related Publications .......................................................................................................xvii
Chapter 1
Introduction
About the Router ............................................................................................................1-1
Features ..........................................................................................................................1-1
Key Features ............................................................................................................1-2
ISDN Support ...........................................................................................................1-3
Multilink PPP Support ..............................................................................................1-3
TCP/IP Support ........................................................................................................1-4
IP Address Masquerading by Dynamic NAT+ ....................................................1-4
Automatic Configuration of Attached PCs by DHCP ..........................................1-4
Security ....................................................................................................................1-4
Calling Line Identification ...................................................................................1-4
PAP and CHAP Authentication ..........................................................................1-5
Callback .............................................................................................................1-5
Management Support ..............................................................................................1-5
Basic Router Concepts ...................................................................................................1-6
What is a Router? ....................................................................................................1-6
Routing Information Protocol ....................................................................................1-6
IP Addresses and the Internet .................................................................................1-7
Netmask ...................................................................................................................1-9
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vi Contents
Subnet Addressing .................................................................................................1-10
Private IP Addresses ..............................................................................................1-12
Single IP Address Operation Using NAT ................................................................1-13
Address Resolution Protocol ..................................................................................1-14
Domain Name Server .............................................................................................1-14
IP Configuration by DHCP .....................................................................................1-15
Chapter 2
Router Installation and Connection
Package Contents ..........................................................................................................2-1
ISDN Services Checklist .................................................................................................2-2
Network Checklist ...........................................................................................................2-3
Connecting the Router ....................................................................................................2-4
Connecting the Serial Cable (Optional) ....................................................................2-7
Connecting to the ISDN Port ....................................................................................2-7
Connecting the Ethernet Cable ................................................................................2-7
Using Twisted Pair LAN Cabling ........................................................................2-8
Using Coaxial or Fiber LAN Cabling ..................................................................2-8
Connecting to the Hub Ports in the Model RH348 Router .......................................2-8
Connecting a Telephone, Fax, or Modem .................................................................2-8
Connecting the Power Adapter ................................................................................2-8
Connecting for Configuration ..........................................................................................2-9
Connecting Through a Serial Port ............................................................................2-9
Connecting Through a Telnet Connection ................................................................2-9
Chapter 3
Router Configuration
Configuration Methods ...................................................................................................3-1
Powering on the Router ..................................................................................................3-2
Navigating the Manager .................................................................................................3-3
Manager Menu Summary ...............................................................................................3-5
General Setup Menu ......................................................................................................3-6
ISDN Menus ...................................................................................................................3-7
North American ISDN Menu ....................................................................................3-7
DSS1 ISDN Menu ....................................................................................................3-8
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Contents vii
Ethernet Setup .............................................................................................................3-11
General Setup Menu ..............................................................................................3-11
DHCP and TCP/IP Setup .......................................................................................3-12
Manager Password Setup .............................................................................................3-14
Chapter 4
Configuration for Internet Access
Information Checklist ......................................................................................................4-1
Internet Access Configuration ........................................................................................4-2
Configuration for Single User Account ............................................................................4-4
Chapter 5
Remote Node Configuration
Editing PPP Options .......................................................................................................5-4
Bandwidth on Demand ...................................................................................................5-6
Chapter 6
Dial-In Configuration
Default Dial-In Setup .......................................................................................................6-1
Dial-In Users Setup ........................................................................................................6-4
Chapter 7
TCP/IP Configuration
LAN-to-LAN Application ..................................................................................................7-1
Remote Node Setup .......................................................................................................7-2
Static Route Setup ..........................................................................................................7-4
Chapter 8
Filter Configuration
Router Filter Structure ....................................................................................................8-2
Configuring a Filter Set ...................................................................................................8-2
Configuring a Filter Rule .................................................................................................8-4
TCP/IP Filter Rule ....................................................................................................8-4
Generic Filter Rule ...................................................................................................8-7
Applying a Filter Set .......................................................................................................8-8
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viii Contents
Reducing Unnecessary Calls by Windows 95 ................................................................8-9
Diagnosing the Situation ..........................................................................................8-9
Implementing the Filter ...........................................................................................8-11
Applying the Filter ..................................................................................................8-14
Chapter 9
System Maintenance
System Status ................................................................................................................9-1
Terminal Baud Rate ........................................................................................................9-3
Log and Trace .................................................................................................................9-4
View Error Log .........................................................................................................9-4
Syslog and Accounting .............................................................................................9-4
Diagnostic Menu .............................................................................................................9-6
ISDN Tools ...............................................................................................................9-6
TCP/IP Tools ............................................................................................................9-7
System Tools ............................................................................................................9-8
Back Up Configuration ....................................................................................................9-8
Restore Configuration .....................................................................................................9-8
Software Update .............................................................................................................9-9
Command Interpreter Mode ...........................................................................................9-9
Call Control ...................................................................................................................9-10
Blacklist ..................................................................................................................9-10
Budget Management ..............................................................................................9-10
Call History .............................................................................................................9-11
Call Control Parameters .........................................................................................9-11
Chapter 10
Troubleshooting
Basic Functioning .........................................................................................................10-1
LEDS ......................................................................................................................10-1
Test LED .................................................................................................................10-2
LAN Link LED .........................................................................................................10-2
Troubleshooting the ISDN Line .....................................................................................10-2
ISDN Initialization or Reset ....................................................................................10-3
ISDN Loopback Test ...............................................................................................10-3
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Contents ix
Troubleshooting a TCP/IP Network Using a Ping Utility ...............................................10-4
Testing the LAN Path to Your Router ......................................................................10-4
Testing the Path from Your PC to a Remote Device ...............................................10-5
Troubleshooting a Remote Node or ISP Connection ....................................................10-5
Troubleshooting a Remote User Connection ................................................................10-6
Troubleshooting the Manager Interface ........................................................................10-7
Testing the Phone Ports ................................................................................................10-7
Restoring the Default Configuration and Password ......................................................10-7
Appendix A
Technical Specifications
General Specification .................................................................................................... A-1
Appendix B
Ordering ISDN Lines
Ordering the Line ........................................................................................................... B-1
Provisioning for Switches in North America ................................................................... B-2
Provisioning for AT&T 5ESS Switch ........................................................................ B-2
Provisioning for Northern Telecom Switch ..............................................................B-4
Appendix C
ISDN Clearing Codes
Clearing Codes ..............................................................................................................C-1
Appendix D
Using the Protocol Analyzer and Trace Tools
The Diagnostic Process .................................................................................................D-1
ISDN Protocol Analyzer .................................................................................................D-2
Packet Tracing ...............................................................................................................D-5
Packet Trace Display Format ...................................................................................D-8
Glossary
Index
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