NETGEAR GS418TPP Manual

Hardware Installation Guide
Easy-Mount 16-Port Gigabit High Power
PoE+ Smart Managed Pro Switch with 2 SFP
Ports (240W)
Model GS418TPP
NETGEAR, Inc.
350 E. Plumeria DriveAugust 2019
San Jose, CA 95134, USA202-11744-03

Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support
to register your product, get help, access the latest downloads and user manuals, and
join our community. We recommend that you use only official NETGEAR support
resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. If you connect cables or devices that are outdoors to
this device, see http://kb.netgear.com/000057103 for safety and warranty information.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part Number
Removed CDAugust 2019202-11744-03
2
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

Contents
Chapter 1 Introduction
Overview................................................................................................6
Features.................................................................................................7
Safety instructions and warnings........................................................8
Chapter 2 Hardware Overview
Hardware description........................................................................12
Front Panel..........................................................................................12
Back Panel...........................................................................................12
LEDs......................................................................................................13
Switch hardware interfaces...............................................................14
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity..14
Reset button....................................................................................15
Factory defaults button.................................................................15
USB Port..........................................................................................15
Chapter 3 Installation
Step 1: Prepare the Site.....................................................................17
Step 2: Protect Against Electrostatic Discharge.............................18
Step 3: Unpack the Switch.................................................................19
Step 4: Install the Switch....................................................................20
Wall-Mount the Switch..................................................................20
Attach the switch to a rectangular pole or table leg.................21
Install the Switch in a Rack............................................................23
Install the switch on a flat surface.................................................24
Optional Step 5: Install SFP Transceiver Modules..........................25
Step 6: Connect Devices to the Switch............................................25
Step 7: Check the installation...........................................................26
Step 8: Apply AC Power and Check the LEDs................................26
Step 9: Manage the switch................................................................26
Chapter 4 Applications
Desktop Switching..............................................................................29
PoE Applications.................................................................................29
PoE overview..................................................................................30
Connect PoE Equipment for Surveillance and Security............30
3

Connect PoE Equipment in a Business Environment................31
Chapter 5 Troubleshooting
Troubleshooting Chart.......................................................................33
Additional Troubleshooting Suggestions.......................................34
4
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

1
Introduction
This hardware installation guide complements the installation guide that came with your
switch and applies to the NETGEAR GS418TPP ProSAFE®16-Port Gigabit Smart Managed
Switch with PoE+ and 2 SFP Ports. The switch is specifically designed to “put your ports
where you want them” to power your IP security cameras, WiFi access points, or VoIP
phones with PoE+ (802.3at) up to 30W per port. The switch can provide a total power
budget of 240W across all active PoE+ ports.
The GS418TPP provides sixteen 1-Gigabit RJ-45 copper PoE+ ports with 2 dedicated
SFP fiber ports in a unique form factor that can be mounted on a wall, a rectangular
pole, or desktop.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at support.netgear.com.
Note: For technical specifications, see the data sheet at
netgear.com/business/products/switches/managed. For switch documentation, visit
downloadcenter.netgear.com.
5

Overview
The switch provides sixteen 10/100/1000M BASE-T RJ-45 copper ports that support
nonstop 10/100/1000M Layer 2 and Layer 3 networks. Two additional ports can accept
small form-factor pluggable (SFP) 1G fiber optical modules.
Using the 1G ports, you can create high-speed connections to a server, network attached
storage (NAS) system, or backbone network. For example, you can do the following:
•Connect switches to each other with high-speed links
•Link to high-speed servers
•Provide 10/100/1000M copper and 1G fiber connectivity
The switch provides administrative management options that let you configure, monitor,
and control the network. Using the web browser-based management interface, you can
configure the switch and the network, including the ports, the management VLAN,
VLANs for traffic control, link aggregation for increased bandwidth, quality of service
(QoS) for prioritizing traffic, and network security.
Initial discovery of the switch on the network requires the Smart Control Center program,
which runs on a Windows-based computer. If you do not use a Windows-based computer,
get the IP address of the switch from the DHCP server in the network or use an IP scanner
utility.
After discovery, you can configure the switch using the web browser-based management
interface for advanced setup and configuration of features, or the Smart Control Center
program for very basic setup. For more information, see the user manual that you can
download from downloadcenter.netgear.com.
You can install the switch freestanding or rack mounted in a wiring closet or equipment
room. The switch is IEEE compliant and offers low latency for high-speed networking.
All ports can automatically negotiate to the highest speed, which makes the switch very
suitable for a mixed environment with Fast Ethernet and Gigabit Ethernet.
Use Category 5e (Cat 5e) or higher rated Ethernet cables terminated with RJ-45
connectors to make 1-Gigibit connections.
Hardware Installation Guide6Introduction
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

Features
The switch includes the following key hardware features:
•16-ports of Gigabit Ethernet with 16 PoE+ capable ports + 2 dedicated SFP Fiber
Ports.
•PoE support:
- 16 ports PoE+ (802.3at) capable
-Total PoE power budget of 240W
•MAC table size of 16K.
•Variable speed fan that can lower the noise level during low temperatures.
•Acoustic noise is equal or less than 33 dBA at 25° C.
•36 Gbps switch fabric full duplex non-blocking.
•USB port for configuration file, firmware and logs.
•Includes the following mounting hardware:
- Attachment to a wall or a pole
- Two rubber belts
- Rackmount kit
•Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.3ab 1000BASE-T
- IEEE 802.1Q VLAN tagging
-IEEE 802.3x Full-duplex flow control
- IEEE 802.3ad Link Aggregation (LAG with LACP)
- IEEE 802.1AB LLDP
-IEEE 802.1p Class of Service (QoS)
- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
Hardware Installation Guide7Introduction
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

- IEEE 802.1x RADIUS Network Access Control
-IEEE 802.3az Energy Efficient Ethernet (EEE)
•AutoSensing and autonegotiating capabilities for all ports.
•Auto Uplink™ technology is supported on all ports.
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 16K Media Access Control (MAC) addresses.
•Store-and-forward transmission to remove bad packets from the network.
•Full-duplex IEEE 802.3x pause frame flow control.
•Active flow control to minimize packet loss and frame drops.
•Half-duplex backpressure control.
•Per-port status LEDs and system status LEDs.
•NETGEAR green power-saving features:
-Energy efficiency mode that fully conforms to the IEEE802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. For more information, see the environmental
specifications in the appendix or the data sheet.
Any device that is located outdoors and connected to this product must be properly
grounded and surge protected.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
Hardware Installation Guide8Introduction
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

•Observe and follow service markings:
- Do not service any product except as explained in your system documentation.
Some devices should never be opened.
-If applicable to your device, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the electrical outlet
and replace the part or contact your trained service provider:
- Depending on your device, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep your system away from radiators and heat sources. Also, do not block cooling
vents.
•Do not spill food or liquids on your system components, and never operate the
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your system. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your device, allow the product to cool before removing covers or
touching internal components.
•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your device uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
Hardware Installation Guide9Introduction
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your device, use only a supplied power adapter or approved power
cable:
If your device uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your device uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded electrical outlets.
•If applicable to your device, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide10Introduction
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

2
Hardware Overview
This chapter describes the switch hardware features.
The chapter includes the following sections:
• Hardware description
• Front Panel
• Back Panel
• LEDs
• Switch hardware interfaces
11

Hardware description
The following sections describe the switch hardware features.
Front Panel
The switch provides sixteen 10/100/1000M BASE-T RJ-45 PoE ports. The following
figure shows the front panel.
Figure 1. Front panel
DescriptionNumber
Power, Fan, and PoE LEDs (see LEDs on page 13).1
Reset and Factory Defaults buttons2
USB port3
Sixteen independent 10/100/1000M BASE-T RJ-45 PoE ports, each with
a right LED that indicates the PoE status and a left LED that functions as
the combined speed and activity LED (see LEDs on page 13).
4
Two SFP ports5
One AC power receptacle6
Back Panel
The switch integrates a fixed, internal power supply unit (PSU).
The back panel does not contain any components other than two mounting holes that
allow you to mount the switch horizontally or vertically and a serial console port for
debugging. The bottom panel also contains mounting holes. For more information, see
Step 4: Install the Switch on page 20.
The following figure illustrates the back panel with the mounting holes.
Hardware Installation Guide12Hardware Overview
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

Figure 2. Back panel
LEDs
This section describes the LED designations of the switch.
Table 1. LEDs on switch
DescriptionLED
•Solid green . The device is powered on.
•Solid amber. The device is booting.
•Off. Power is not supplied to the device.
Power LED
•Solid amber. The fans has failed.
•Off. The fan is operating normally.
Fan LED
Left LEDs.
•Off: No link is established.
•Solid green: A valid 1000 Mbps link is established.
•Blinking green. The port is transmitting or receiving packets at 1000 Mbps.
•Solid amber. A valid 10/100 Mbps link is established.
•Blinking amber. The port is transmitting or receiving packets at 10/100 Mbps.
RJ-45 SPD Mode LED
(Link, Speed, Activity)
for copper ports 1 to 16
Right LED
•Off: PoE mode is off.
•Solid green: PoE mode is on.
•Solid amber: A PoE fault occurred.
Hardware Installation Guide13Hardware Overview
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

Table 1. LEDs on switch (Continued)
DescriptionLED
•Off: No SFP module link is established.
•Solid green. A valid 1000Mbps link is established.
•Blinking green. The SFP fiber port is transmitting or receiving packets at
1000 Mbps.
Link/ACT Mode LED
for SFP fiber ports
•Off. More than 7W of PoE power is available.
•Solid amber. Less than 7W of PoE power is available.
•Blinking amber. At least once during the previous two minutes, less than
7W of PoE power was available.
PoE Max LED
Switch hardware interfaces
The following sections describe the hardware interfaces on the switch.
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity
All RJ-45 copper ports support autosensing. When you insert a cable into an RJ-45 port,
the switch automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps)
and duplex mode (half-duplex or full-duplex) of the attached device. All ports support
a Category 5e (Cat 5e) cable (or higher-rated Ethernet cable) terminated with an 8-pin
RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink
technology. This technology allows attaching devices to the RJ-45 ports with either
straight-through or crossover cables.
When you insert a cable into the switch’s RJ-45 port, the switch automatically performs
the following actions:
•Senses whether the cable is a straight-through or crossover cable.
•Determines whether the link to the attached device requires a normal connection
(such as when you are connecting the port to a computer) or an uplink connection
(such as when you are connecting the port to a router, switch, or hub).
•Automatically configures the RJ-45 port to enable communications with the attached
device. The Auto Uplink technology compensates for setting uplink connections
while eliminating concern about whether to use crossover or straight-through cables
when you attach devices.
Hardware Installation Guide14Hardware Overview
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

All copper ports also support Power over Ethernet (PoE+).
Reset button
The switch provides a Reset button on the front panel so that you can reboot the switch.
Save the configuration before you press the Reset button.
To reboot the switch:
1. Insert a device such as a straightened paper clip into the opening.
2. Press the recessed Reset button.
The switch reboots.
Factory defaults button
The switch provides a Factory Defaults button on the front panel so that you can return
the switch to its factory default settings, causing all custom settings to be erased.
To return the switch to its factory default settings:
1. Insert a device such as a straightened paper clip into the opening.
2. Press the recessed Factory Defaults button for more than three seconds.
The switch reboots and returns to its factory default settings.
USB Port
The switch provides one USB 2.0 port that lets you upload firmware, upload or download
(back up) the configuration settings file, and download a memory dump (for debugging
purposes) using a USB device.
The USB storage device that you attach to the USB port must comply with the following
requirements:
•The USB device must support USB 2.0.
•The USB device must support the FAT32 or VFAT file type. The NTFS file type is not
supported.
Hardware Installation Guide15Hardware Overview
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

3
Installation
This chapter describes the installation procedures for the switch. Switch installation
involves the steps described in the following sections:
• Step 1: Prepare the Site
• Step 2: Protect Against Electrostatic Discharge
• Step 3: Unpack the Switch
• Step 4: Install the Switch
• Optional Step 5: Install SFP Transceiver Modules
• Step 6: Connect Devices to the Switch
• Step 7: Check the installation
• Step 8: Apply AC Power and Check the LEDs
• Step 9: Manage the switch
16

Step 1: Prepare the Site
Before you install the switch, ensure that the operating environment meets the site
requirements that are listed in the following table.
Table 2. Site Requirements
RequirementsCharacteristics
•Desktop installations. Provide a flat table or shelf surface.
•Wall installations. Use a mount that is supplied with the switch to attach the switch to
a wall.
•Attached to a rectangular table leg or pole with a secure locking tab. Use a mount
with rubber belts, all of which are supplied with the switch, to attach the switch almost
anywhere, such as a table leg or rectangular pole.
•Rack-mount installations. Use a 19 inch (48.3 centimeter) EIA standard equipment
rack that is grounded and physically secure. You also need the rack-mount kit that is
supplied with the switch.
Mounting
Locate the switch in a position that allows you to access the front panel ports, view the
front panel LEDs, and access the power connector.
Access
Use the AC power cord that is supplied with the switch. Make sure that the AC outlet is
not controlled by a wall switch, which can accidentally turn off power to the outlet and
the switch. Power supply cord must not be attached to the building surface, nor run
through walls, ceilings, floors and similar openings in the building structure.
Power source
Hardware Installation Guide17Installation
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

Table 2. Site Requirements (Continued)
RequirementsCharacteristics
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Cabling
•Temperature. Install the switch in a dry area with an ambient temperature between
0ºC and 50ºC (32ºF and 122ºF). Keep the switch away from heat sources such as direct
sunlight, warm-air exhausts, hot-air vents, and heaters.
•Operating humidity. The maximum relative humidity of the installation location must
not exceed 90%, noncondensing.
•Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of
the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. The
room or wiring closet in which you install the switch must provide adequate airflow.
•Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the
nearest source of electromagnetic noise, such as a photocopy machine.
Environmental
Step 2: Protect Against Electrostatic
Discharge
WARNING:
Static electricity can harm delicate components inside your system. To prevent
static damage, discharge static electricity from your body before you touch any
of the electronic components, such as the microprocessor. You can do so by
periodically touching an unpainted metal surface on the switch.
You can also take the following steps to prevent damage from electrostatic discharge
(ESD):
•When unpacking a static-sensitive component from its shipping carton, leave it in
the antistatic package until you are ready to install it. Just before unwrapping the
antistatic package, discharge static electricity from your body.
•Before moving a sensitive component, place it in an antistatic container or package.
•Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads, workbench pads, and an antistatic grounding strap.
Hardware Installation Guide18Installation
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

Step 3: Unpack the Switch
The following figure shows the package contents.
Figure 3. Switch package contents
Check the contents of the boxes to make sure that all items are present before installing
the switch.
To check the package contents:
1. Place the container on a clean flat surface, and cut all straps securing the container.
2. Unpack the hardware from the boxes by carefully removing the hardware and placing
it on a secure and clean surface.
3. Remove all packing material.
Hardware Installation Guide19Installation
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP

4. Verify that the package contains the following items:
•Switch of the correct model
•Power cord
•Wall-mounting kit
•Rack-mounting kit
•Power cord locker
•Rubber belts
•Rubber footpads for tabletop installation
•Installation guide
5. If any item is missing or damaged, contact your local NETGEAR reseller for
replacement.
Step 4: Install the Switch
You can install the switch on a flat surface, attach it to a wall, attach it to a rectangular
pole or table leg, or mount it in a standard 19 inch (48.26 centimeter) network equipment
rack.
Wall-Mount the Switch
The switch ships with a mount to which you can click-attach the back or bottom of the
switch.
To install the switch to a wall:
1. Place the mount on the wall where you want to mount the switch.
2. Mark the wall where the two mounting holes are.
3. Attach the mount to the wall using the M3.5x16-TP screws provided in the package.
4. Tighten the screws with a No. 2 Phillips screwdriver to secure the mount.
5. Line up the back or bottom of the switch with the mount.
6. Insert the mount’s locking tab and hook into the notches on the back or bottom of
the switch.
7. Slide the switch into the mount.
Hardware Installation Guide20Installation
Easy-Mount 16-Port Gigabit High Power PoE+ Smart Managed Pro Switch with 2 SFP Ports (240W)
Model GS418TPP