NETGEAR M4100 Series ProSAFE Manual

350 East Plumeria Drive
San Jose, CA 95134
USA
November 2013
202-11217-02
v1.0
Managed Switch
Hardware Installation Guide
Models:
M4100 Series

2
NETGEAR Managed Switch
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, ProSafe, Smart Wizard, and Auto Uplink are trademarks or registered
trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT, and Vista are registered trademarks of Microsoft
Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Revision History
Publication Part Number Version Publish Date
202-11217-01 v1.0 January 2013
202-11217-02 v1.0 November 2013

3
Contents
Chapter 1 Introduction
Front Panels and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 2 Hardware Installation
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Protecting against Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . .13
Unpack the Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Select a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Install the Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Install the M4100-D12G or M4100-D10-PoE Using Magnets. . . . . . . . .19
Check the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Connect to Power and Check the LEDs. . . . . . . . . . . . . . . . . . . . . . . . .20
SFP Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Connect Equipment to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
RJ-45 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Connect a Console to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 3 Troubleshooting
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Additional Troubleshooting Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . .25
Appendix A Technical Specifications
Appendix B Default Configuration Settings
Appendix C Notification of Compliance

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1
1. Introduction
The NETGEAR ProSafe® 4100 series managed switches provide state-of-the-art,
high-performance, IEEE-compliant network solutions. They include powerful management
features that you can use to eliminate bottlenecks, boost performance, and increase productivity.
The M4100 Series switches include the following:
M4100-26G
M4100-50G
M4100-26-POE
M4100-26G-POE
M4100-50G-POE+
M4100-50-POE
M4100-D10-POE
M4100-D12G
M4100-12GF
M4100-D12G-POE+
M4100-24G-POE+
M4100-12G-POE+
This guide describes hardware installation and basic troubleshooting for these managed
switches.
These switches can be freestanding, wall mounted, or rack mounted in a wiring closet or an
equipment room. For information about features for each product, visit the NETGEAR website at
http://www.netgear.com.
Front Panels and LEDs
The following figures show the front panels of the ProSafe 4100 series managed switches.
The front panel contains LEDs, a Reset button, a USB flash port, RJ45 ports, copper
(RJ-45)/fiber (SFP) combo ports, and USB console selection slide switch, and USB console
port.

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NETGEAR Managed Switch
Figure 1. M4100-26G front panel
Figure 2. M4100-50G front panel
LEDs
Reset button SFP ports
POE ports
USB port RJ-45 ports
Figure 3. M4100-26-POE front panel
Reset button
LEDs
USB port POE ports SFP ports
RJ-45 ports
Figure 4. M4100-50-POE front panel
LEDs
Reset button SFP ports
RJ-45 ports
USB port
Combo Ports
RJ45 SPD/Link/ACT mode: Green = 1G Yellow = 10/100M Blink = ACT SFP SPD/Link/ACT mode: Green = Link at 1G Yellow = Link at 100M Blink = ACT
Power
Fan
RPS
Reset USB
LEDs
Reset button
RJ-45 ports
USB port SFP ports

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NETGEAR Managed Switch
Figure 5. M4100-26G-POE front panel
Figure 6. M4100-50G-POE+ front panel
Figure 7. M4100-D10-POE Front Panel
Figure 8. M4100-D12G front panel
POE ports SFP ports
Reset button
LEDs
USB port RJ-45 ports
LEDs
Reset button
USB port SFP ports
POE ports RJ45 ports
POE ports SFP ports
LEDs
Reset button
USB port RJ45 ports
SFP ports
USB port
LEDs
Reset button RJ45 ports

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NETGEAR Managed Switch
Figure 9. M4100-24G-POE+ front panel
Figure 10. M4100-D12G-POE+ front panel
Figure 11. M4100-12G-POE+ front panel
Figure 12. M4100-12GF front panel
Fan
PD
Reset
MaxPoE
Power
USB
M4100-24G-POE+
PoE (Max 30W per port):
Off = No PD
Green = PoE Powered
Yellow = PoE Fault
RJ45 SPD/Link/ACT mode:
Green = 1G
Yellow = 10/100M
Blink = ACT
SFP SPD/Link/ACT mode
Green = Link at 1G
Yellow = Link at 100M
Blink = ACT
Console(USB)
115200,N,8,1
USB DB9
PoE SPD/Link/ACT
SPD/Link/ACT
SFP ports
USB port
LEDs
Reset button POE ports Mini
USB port
Console
switch
Fan
PD
Reset
MaxPoE
Powe r
USB
PoE (Max 30W per port):
Off = No PD
Green = PoE Powered
Yellow = PoE Fault
PoE-PD (Port 1, 2):
Off = No PSE
Green = PSE 30w
Yellow = PSE 15.4w
RJ45 SPD/Link/ACT mode:
Green = 1G
Yellow = 10/100M
Blink = ACT
SFP SPD/Link/ACT mode
Green = Link at 1G
Yellow = Link at 100M
Blink = ACT
Console(USB)
115200,N,8,1
USB DB9
PoE SPD/Link/ACT
SPD/Link/ACT
M4100-D12G-POE+
SFP ports
USB port
LEDs
Reset button POE ports Mini
USB prt
Console
switch
Fan
PD
Reset
MaxPoE
Power
USB
M4100-12G-POE+
PoE (Max 30W per port):
Off = No PD
Green = PoE Powered
Yellow = PoE Fault
RJ45 SPD/Link/ACT mode:
Green = 1G
Yellow = 10/100M
Blink = ACT
SFP SPD/Link/ACT mode
Green = Link at 1G
Yellow = Link at 100M
Blink = ACT
Console(USB)
115200,N,8,1
USB DB9
PoE SPD/Link/ACT
SPD/Link/ACT
SFP ports
USB port
LEDs
Reset button
POE ports Mini
USB prt
Console
switch
Fan
PD
Reset
MaxPoE
Power
USB
PoE (Max 30W per port):
OFF = No PD
Green = PoE Powered
Yellow = PoE Fault
Link/ACT mode:
Green = Link at 1G
Yellow = Link at 10/100M
Blink = ACT
SPF Link/Act mode:
Green = Link at 1G
Yellow = Link at 100M
Blink = ACT Console(USB)
115200,N,8,1
USB DB9
PoE SPD/Link/ACT
SPD/Link/ACT
M4100-12GF
SPD Link/ACT
SPD/Link/ACT
SFP
Green = 1G
Yellow = 10/100M
Link/Act mode
OFF = No Link
Green = Link
Blinking = ACT
USB Port
LEDs
Reset button POE ports Mini
SFP ports
USB prt
RJ45 ports Console
switch

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NETGEAR Managed Switch
Table 1. LED descriptions
LED Description
Power Solid green: Internal power supply operating normally and supplying power to the
switch.
Solid yellow: The system is in boot-up stage.
Blinking yellow: Power module is present but has failed.
Off: Power is disconnected.
Fan Solid green: The fan is operating normally.
Solid yellow: The fan has failed.
Off: No fan is detected.
RPS Solid green: RPS connected (using internal power supply’s power).
Solid yellow:The internal power supply has failed and the RPS is providing power to
the switch.
Blinking yellow:RPS is present but RPS has failed.
Off: RPS disconnected.
Note: Only for M4100-26G, 50G, 26-POE, 26G-POE, 50G-POE+, and 50-POE
PD Solid green: PD port 1 is connected to PSE getting 802.3at specified power.
Blinking green:PD port 1 is connected to PSE getting 802.3af specified power.
Off: PD port 1 is not connected to PSE.
Note: Only for M4100-D12G, -24G-POE, D12G-POE, 12G-POE+, -12GF
Max PoE Solid yellow: Indicates less than 7 watts of PoE power is available.
Blinking yellow: Indicates the PoE MAX LED was active in the previous 2 minutes.
Off: There is at least 7 watts of PoE power available for another device.
SPD/Link/ACT
(RJ-45 port) Off: No link is established on the port.
Solid green: A valid 1000 Mbps link is established on the port.
Blinking green: Packet transmission or reception is occurring on the port at 1000
Mbps.
Solid yellow: A valid 10/100 Mbps link is established on the port.
Blinking yellow: Packet transmission or reception is occurring on the port at 10/100
Mbps.
Note: If combo port media change to fiber, the Ethernet LED changes to off status.
PoE Off: No PoE powered device (PD) connected.
Solid green:The PoE powered device (PD) is connected and the port is supplying
power successfully.
Solid yellow: Indicates that one of the following failures resulted in stopping power to
that port:
- Short circuit on PoE power circuit
- PoE power demand exceeds power available
- PoE current exceeds PD’s classification
- Out of proper voltage (44 VDC–57 VDC for af, 50 VDC–57 VDC for at)

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NETGEAR Managed Switch
Rear Panels
The rear panels have a DB9 console port, a mini USB port (only for M4100-26G, 50G,
26-POE, 26G-POE, 50G-POE+, 50-POE, D12-PoE, and D12G), a redundant power supply
connector (only for M4100-26G, 50G, 26-POE, 26G-POE, 50G-POE+, 50-POE, 12GF,
24G-POE+, and 12G-POE+), and a standard AC power receptacle for the supplied power
cord.
Figure 13. M4100-26G, 50G, 26-POE, 26G-POE, 50G-POE+, and 50-POE rear panels
Link/ACT
(RJ45 port) Off: No link is established on the port. Solid green: A valid link is established on the port.
Blinking green: Packets transmission or reception is occurring on the port.
Note: If a combo port media changes to fiber, the copper port LED changes to off
status.
SPD (RJ45 port) Off: No link is established on the port.
Solid green: A valid 1000 Mbps link is established on the port.
Solid yellow: A valid 10/100 Mbps link is established on the port.
PoE-PD Off: No PSE is connected or PSE is connected but connection has failed.
Solid green: The PSE is connected and get 30 W power from PSE successfully.
Solid yellow: The PSE is connected and get 15.4 W power from PSE successfully.
SPD/Link/ACT
(SFP port) Off: No SFP/SFP+ module link is established on the port. Solid green: A valid 1000 Mbps SFP+ module link is established on the port.
Blinking green: The port is transmitting or receiving packets at 1000 Mbps.
Solid yellow: A valid 100 Mbps SFP module link is established on the port.
Blinking yellow: Packet transmission or reception is occurring on the port at
100
Mbps.
Note: If combo port media changes to copper, the SFP port LED changes to off
status.
Table 1. LED descriptions (Continued)
LED Description
AC power
connector
Lock
Console
port power supply
connector
RPS
Mini
USB
port

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NETGEAR Managed Switch
Figure 14. M4100-D10-POE and M4100-D12G rear panels
Figure 15. M4100-12GF, 24G-POE+, 12G-POE+ rear panel
Figure 16. M4100-D12G-POE+ rear panel
Safety Instructions
Use the following safety guidelines to ensure your own personal safety and to help protect
your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions.
• Observe and follow service markings.
- Do not service any product except as explained in your system documentation.
Power adapter
connector
Lock
Console
ports
Console
switch
AC power
connector
Lock
Console
port RPS
power supply
connector
AC power
connector
Console
port
Lock