New Buck Corporation 384 User manual

MODEL 384
MAY BE INSTALLED IN A SOLID FUEL BURNING FIREPLACE, AS A
FREESTANDING FIREPLACE, AS A ZERO CLEARANCE FIREPLACE OR
WITH AN OPTIONAL WOODEN SURROUND
WA R N I N G : If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
− Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fire department.
− Installation and service must be performed by a qualified installer, service agency or the
gas supplier.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is in-
stalled. Provisions for adequate combustion and ventilation air must be provided. Refer to
section “ Producing Adequate Ventilation” page 31.
This appliance may be installed in an aftermarket, permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appli-
ance is not convertible for use with other gases.
Manufacturer: NEW BUCK CORPORATION
P.O. Box 69
8000 Highway 226 South
Spruce Pine, NC 28777
“This appliance is intended for supplemental
heating”.
Revised December 2006
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
VENT-FREE

TABLE OF CONTENTS
SECTION I: Safety Information........................................................................................ 1
SECTION II: Fireplace Preparation................................................................................... 4
Fireplace Clearances ........................................................................................................... 5
Gas Connection................................................................................................................... 5
Placement of Logs............................................................................................................... 6
Gas Pressure Check............................................................................................................. 8
Lighting Instructions - SIT Modulating or SIT Manual……………………………...9
Lighting Instructions - SIT Millivolt Valve...................................................................... 13
Flame Check ..................................................................................................................... 17
Heat Output....................................................................................................................... 17
Wiring Diagram ................................................................................................................ 18
SECTION III: Solid Fuel Burning Fireplace Installation (FP)……….…………………20
SECTION IV: Wooden Surround Installation (WS) ....................................................... 22
SECTION V: Zero Clearance Installation (ZC) .............................................................. 24
SECTION VI: Freestanding Installation (FS)…………………………………………...28
SECTION VII: Alcove Installation……………….…………………………………...…30
SECTION VIII: Producing Adequate Ventilation............................................................ 31
SECTION IX: Ventilation Air From Inside..................................................................... 33
SECTION X: Ventilation Air Outdoors .......................................................................... 34
SECTION XI: After Market Mobile Home ...................................................................... 35
Important Safeguards ........................................................................................................ 36
Cleaning ............................................................................................................................ 36
Trouble Shooting .............................................................................................................. 37
Service and Repair Parts ................................................................................................... 41
Replacement Parts............................................................................................................. 42
Warranty/Owner Registration........................................................................................... 49

SECTION I
SAFETY INFORMATION WARNINGS
IMPORTANT: READ THIS OWNER’S MANUAL CAREFULLY AND COMPLETELY
BEFORE TRYING TO ASSEMBLE, OPERATE, OR SERVICE THE APPLIANCE.
IMPROPER USE OF THESE LOGS CAN CAUSE SERIOUS INJURY OR DEATH FROM
BURNS, FIRE, EXPLOSION, AND CARBON MONOXIDE POISONING.
Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, and/or
nausea. If you have these signs, the heater may not be working properly. Get fresh air at once!
Have heater serviced.
Some people-pregnant women, persons with heart or lung disease, anemia, those under the
influence of alcohol, and those at high altitudes-are more affected by carbon monoxide than
others.
CAUTION: Strong drafts, such as a ceiling fan placed directly in front of the heater
(pulling from either direction) may create sooting. Sooting will discolor
walls.
1. The installation must conform with local codes, or in the absence of local codes, with the
National Fuel Gas Code, ANSI Z223.1/NFPA54.
2. This appliance may be installed in an After-Market* Manufactured (Mobile) Home,
where not prohibited by state or local codes.
* (After-Market: Completion of sale, not for purpose of resale from the manufacturer.)
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
NOTE: See Section VIII, “Producing Adequate Ventilation” page 30.
IMPORTANT: VENT-FREE HEATERS ADD MOISTURE TO THE AIR. ALTHOUGH THIS
IS BENEFICIAL, INSTALLING HEATER IN ROOMS WITHOUT ADEQUATE
VENTILATION MAY CAUSE MILDEW TO FORM FROM TOO MUCH MOISTURE.
3. Never install this heater:
♦ in a recreational vehicle, bathroom, bedroom, or any other sleeping quarters
♦ where curtains, furniture, clothing, or other flammable objects are less than 42" from the
front of the heater
♦ in high traffic areas or in windy areas
4. Two models are available. One specific model for propane (LP), and one for natural gas.
Use the correct type gas for your home. Do not convert from one gas type to another.
“WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE
DANGEROUS.”
Page 1

5. If this heater is used with propane gas, do not place propane supply tank (s) inside any structure.
6. What To Do IF You Smell Gas:
Shut off gas supply.
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
7. When operated for the first time, the logs may emit a “paper burning” smell. This smell will
gradually diminish and will be totally eliminated after the first few hours of operation. Run the gas
logs with the flue damper open during this time. Do not use blower at this time.
8. “This heater shall not be installed in a confined space or unusually tight construction unless
provisions are provided for adequate combustion and ventilation air.” See “Producing
Adequate Ventilation”, page 31.
9. Surface of gas logs becomes very hot when operating. Keep children and adults away from hot
surface. Gas logs will remain hot for sometime after shutdown. Allow surface to cool before
touching.
10. Do not place clothing or other flammable material on or near the appliance.
11. If equipped, fresh air damper must be closed.
12. Keep appliance area clean and free from combustible materials, gasoline, and other flammable
vapors and liquids.
13. If burner shuts off, do not relight until you provide fresh outside air. If burner continues to shut off,
have unit serviced.
14. Do not use this heater if any part has been under water. Immediately call qualified service
technician to inspect the room heater and to replace any part of the control system and any
gas control which has been under water.
15. Turn off the heater and let cool before servicing.
16. These logs are made of bonded fiber. When removing logs and base, do not damage the bonded
material. If the material is damaged extensively, loose fiber dust could be emitted into the air.
17. Any safety screen or guard removed for servicing an appliance must be replaced prior to
operating the heater.
18. “WARNING: Any change to this heater or its controls can be dangerous.”
19. Installation and repairs should be performed by a qualified service person. The appliance
should be inspected before use and at least annually by a professional service person. More
frequent cleaning may be required due to excessive lint from carpeting, bedding material, pet
hair, etc. It is imperative that control compartments, burners and circulating air passageways
of the appliance be kept clean.
Page 2

20. All heater screens must be kept closed when operating the gas logs.
21. “WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in
sooting and property damage.”
22. Do not use this heater for burning trash or cooking. Never place matches, paper, garbage, or any
other material on top of logs or into the flames.
23. Do not install or operate this heater in areas where impurities in the air exist (such as tobacco
smoke or heavy cooking grease). Particles from impurities may discolor walls.
24. Due to high temperatures, the appliance should be located out of traffic and away from
furniture and draperies.
25. Children and adults should be alerted to the hazards of high surface temperature and should
stay away to avoid burns or clothing ignition.
26. Young children should be carefully supervised when they are in the same room with the
appliance.
27. An unvented room heater having an input rating of more than 10,000 Btu per hour shall not
be installed in a bedroom or bathroom.
28. The appliance and its appliance main gas valve must be disconnected from the gas supply
piping system during any pressure testing of that system at test pressure in excess of 1/2 psi
(3.5 kPa).
29. The appliance must be isolated from the gas supply piping system by closing its equipment
shut-off valve during any pressure testing of the gas supply piping system at test pressures
equal to or less than 1/2 psi (3.5 kPa).
30. “WARNING: Do not allow fans to blow directly into fireplace. Avoid any drafts that alter
burner flame patterns.”
31. “WARNING: Do not use a blower insert, heat exchanger insert or other accessory not
approved for use with this heater.”
32. This appliance is intended for supplemental heating.
Page 3

SECTION II
FIREPLACE PREPARATION
The fireplace needs to be prepared before installing the heater.
A. Turn off the gas supply to the fireplace.
WARNING: BEFORE INSTALLING IN A SOLID-FUEL BURNING
FIREPLACE, THE CHIMNEY FLUE AND FIREBOX MUST BE
CLEANED OF SOOT, CREOSOTE, ASHES, AND LOOSE PAINT BY A
QUALIFIED CHIMNEY CLEANER.
“WARNING: DO NOT ALLOW FANS TO BLOW DIRECTLY
INTO THE FIREPLACE. AVOID DRAFTS THAT ALTER BURNER
FLAME PATTERNS.”
“WARNING: DO NOT USE A BLOWER INSERT, HEAT
EXCHANGER INSERT OR OTHER ACCESSORIES NOT APPROVED
FOR USE WITH THIS HEATER.”
WARNING: ANY OUTSIDE AIR DUCTS AND/OR ASH DUMPS IN
THE FIREPLACE SHALL BE PERMANENTLY CLOSED AT TIME OF
APPLIANCE INSTALLATION.
B. Read the following sections before installing your unit; Section III, page 20
Installation In A Solid-Fuel Burning Fireplace and Section VIII, page 31
Producing Adequate Ventilation.
WARNING: CUTTING ANY SHEET-METAL PARTS OF THE
SOLID–FUEL BURNING FIREPLACE OR LISTED VENTLESS
FIREBOX ENCLOSURE IN WHICH THE UNVENTED FIREPLACE
INSERT IS TO BE INSTALLED IS PROHIBITED.
NOTE: “IF THE FACTORY BUILT FIREPLACE HAS NO GAS
ACCESS HOLE(S) PROVIDED, AN ACCESS HOLE OF 1.5 inch
(37.5mm) DIAMETER OR LESS MAY BE DRILLED THROUGH THE
LOWER SIDES OR BOTTOM OF THE FIREBOX IN A PROPER
WORKMANLIKE MANNER. THIS ACCESS HOLE MUST BE
PLUGGED WITH NON-COMBUSTIBLE INSULATION AFTER THE
GAS SUPPLY LINE HAS BEEN INSTALLED.”
REFRACTORY, GLASS DOORS , SCREEN RAILS, SCREEN MESH
AND SOLID-FUEL LOG GRATES (IF APPLICABLE) CAN BE
REMOVED FROM THE FIREPLACE BEFORE INSTALLING THE
UNVENTED FIREPLACE INSERT.
Page 4

INSTALLATION AND CLEARANCES
To ensure a safe installation into a masonry or factory built fireplace, the following instructions must be
carefully followed:
(1) Sidewall Clearances:
Clearance from the side of the fireplace opening to any adjacent combustible wall
should not be less than: right side 7", left side 7".
(2) Ceiling Clearances:
The ceiling height should not be less than 26" from the top of the fireplace opening.
(3) Mantel Clearances:
Clearances from top of heater to mantel or mantel supports should not be less than 20".
NOTE: See the following sections for installation options: Section III, page 20, Installation In A Solid-
Fuel Burning Fireplace, and Section IV, page 22, Installation With Optional Wooden Mantel, and
Section V, page 24, Zero Clearance Installation.
WA R N I N G : ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE
DANGEROUS.
GAS CONNECTION
Check gas type. Use only the type of gas indicated on the valve rating plate. If the type of gas listed on
the plate is not your type of gas supply, DO NOT INSTALL. Contact your dealer for proper model.
Always use an external regulator for all LP heaters to reduce the supply tank pressure to a maximum of
13" W.C. This is in addition to the regulator furnished with the heater.
WA R N I N G : CONNECTION DIRECTLY TO AN UNREGULATED LP TANK CAN CAUSE
AN EXPLOSION.
The normal gas connection is 3/8” N.P.T. made at the left rear (facing the front of the appliance) of the
appliance.
NOTE: The connecting pipe must be internally tinned copper tubing for use with natural gas. Test for
leaks using a solution of soap and water after completing the connection. DO NOT USE OPEN
FLAME.
NOTE: “If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5mm) diameter or less may be drilled through the lower sides or bottom of the fire box in a proper
workmanlike manner. This access hole must be plugged with non-combustible insulation after the gas
supply line has been installed.”
WARNING: Installation and repairs should be performed by a qualified service person. The
appliance should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
pet hair, etc. It is imperative that control compartments, burners and circulating air passageways
of the appliance be kept clean.
Page 5

CR3329 CERAMIC LOG SET PLACEMENT FOR MODEL 384
(1-L)
(2)
(4)
(3)
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only
parts specifically approved with this heater may result in property damage or personal injury.
(1) Front Log(s) #1-R and 1-L (Slim Log(s) wrapped in cardboard box) . Place the 1-R between the
front portion of the burner and log grates on the right hand side of the log base. Next place 1-L
between the front portion of the burner and log grates. Note: logs 1-R and 1-L should over lap in
the center of the burner base to create the front log.
(2) Middle Glow Log #2 . Place rear of log on top of middle log supports located in open center por-
tion of burner base. Front of log should rest slightly behind the rear line of burner holes on the
front portion of the burner. Align the notch on the left front bottom side of the log over the exist-
ing hold down nut of the burner. This should align the log at the right position from left or right
on the burner.
(3) Rear Log #3. Place log in rear log supports. Center from left to right.
(4) Left Top Log #4. Log has two (2) holes in the bottom front side. Align the holes with the two (2)
pins located on the left top of log #2. Rear of log #4 should rest on the left top end of the rear log
#3.
WARNING: POSITIONING OF LOGS IS VERY CRITICAL (SEE DIAGRAM ABOVE).
(1-R)
Page 6

EMBER STOVE LOG SET PLACEMENT FOR MODEL 384
MODEL E.S.B: 1)Rear Log, 2)Middle Log, 3)Left Top Middle Log, 4)Right Top Middle
Log 5)Left Front Log 6)Right Front Log 7)Glowing Embers in front of 5 & 6 logs.
WARNING: POSITIONING OF LOGS IS VERY CRITICAL (See Figure 2).
1) Place rear log #1 on rear log supports. The log has alignment notches on each rear corner.
2) Place Middle log #2 in front of the rear burner tube and then move the log forward. The log
should seat just behind the brass knob(s), located in the middle section of the base between the rear
burner tube and the front burner pan.
3) Place Left Top Middle log #3 on the pins located on the left top section of Middle log #2.
4) Place Right Top Middle log #4 on the pin located on the right top section of Middle log #2 and a
line the notch on the right side #4 with the side shield on the right.
5) Place Left Front log #5 on the locator pins located on the left middle section of the front burner
pan.
6) Place Right Front log #6 on the locator pins located on the right middle section of the front
burner pan.
7) Provided with your log set is a package of Glowing Embers (rock wool). Open the package and
tare off small pieces of the wool material and place it over the small holes (ports) located on the
front burner pan in front of logs #5 and #6. Cover the entire section of holes (ports).
*Replacement of loose (Glowing Embers) must be purchased from the original manufac-
turer and application of excess loose material may adversely affect performance of the
heater.
NOTE: “Wash your hands immediately after coming in contact with the wool material. The
wool can cause slight itching or burning in some cases, avoid any contact with eyes.”
“WARNING: All previously applied loose material must be removed prior to replacement.”
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only
parts specifically approved with this heater may result in property damage or personal injury.
WARNING: POSITIONING OF LOGS IS VERY CRITICAL (SEE DIAGRAM ABOVE).
1
2
3 4
5 6
7
“MILLIVOLT ONLY”
Page 7

GAS PRESSURE CHECK
Check the inlet pressure to the burner to ensure that it is as
shown in the table below.
NOTE: The pressure check point is located on the right side of the valve facing burner, for SIT
Millivolt, and the left side for SIT Modulating.
The appliance and its appliance main gas valve must be disconnected from the gas supply
piping system during any pressure testing of that system at test pressures in excess of 1/2 psi
(3.5kPa).
The appliance must be isolated from the gas supply piping system by closing its equipment shut
-off valve during any pressure testing of the gas supply piping system at test pressures equal to
or less than 1/2 psi (3.5 kPa).
VALVE (SIT MILLIVOIT) (SIT MANUAL-MODULATING)
MODEL: FP384 FP384 FP384 FP384
GAS Natural Propane Natural Propane
Maximum Heat Input 33,000 33,000 33,000 33,000
Minimum Heat Input 23,000 23,000 12,000 13,000
Gas Inlet Pressure
Maximum 10.5ins.W.C. 13ins.W.C. 10.5ins.W.C. 9.0ins.W.C.
Minimum * 5.0ins.W.C. *11ins.W.C. *5.0ins.W.C. *11ins.W.C.
Manifold Pressure
Maximum 3.5ins.W.C. 9.0ins.W.C. 3.5ins.W.C. 9.0ins.W.C.
Minimum 3.0ins.W.C. 8.2ins.W.C. 2.8ins.W.C. 7.2ins.W.C.
NOTE: On initial installation it may be necessary to bleed out air in the gas lines. Do this by
holding the control knob and turning the knob to the “PILOT” position for about 30 seconds.
To check the regulator pressure, remove the pressure tag plug at the left side of the regulator
facing the heater. The pressure should be checked with the heater burning and the control set
on high. After measuring the pressure, replace the pressure tap plug, ensuring that there are no
leaks.
* For the purpose of minimum input adjustment.
WA R N I N G
This appliance is equipped for (natural or propane) gas.
Field conversion is not permitted.
Solid fuels shall not be burned in the same fireplace where an unvented room heater has
been installed.
NOTE: The following label has been provided with this appliance and must be read and
then attached to the floor of the fireplace or firebox area beneath the appliance.
The label is a peel and stick label. Make sure the area is cleaned before attaching
the label to it.
“WARNING: This solid-fuel burning fireplace or listed ventless enclosure has been
converted for use with an unvented fireplace insert only. A solid-fuel burning
fireplace cannot be used for burning wood or solid fuels unless all original parts
have been replaced, and the fireplace re-approved by the authority having
jurisdiction. A ventless firebox enclosure cannot be used with an unvented gas log
unless all original parts have been replaced, and the ventless firebox enclosure re-
approved by the authority having jurisdiction.”
Page 8

LIGHTING INSTRUCTION
MODULATING OR MANUAL VALVE (SIT)
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE.”
A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow
these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to
the floor because gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup-
plier’s instructions.
• If you cannot reach your gas supplier, call the fire department.”
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob
will not push in or turn by hand, don’t try to repair it, call a qualified service technician.
Force or attempted repair may result in a fire or explosion.”
D. Do not use this appliance if any part has been under water. Immediately call a qualified ser-
vice technician to inspect the appliance and to replace any part of the control system and
any gas control which has been under water.
Page 9

LIGHTING INSTRUCTION
1. STOP! Read the safety information on preceding page 9.
2. Make sure manual shutoff valve is fully closed.
3. Turn off all electrical power to the appliance.
4. Open access panel door located at bottom front of the appliance.
5. Turn control knob clockwise to the full “OFF” position.
6. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” on preceding page in the Safety Information. If you
don’t smell gas, go to the next step.
7. Find Pilot: The pilot is located in front of the rear log and burner on the right hand side of
the appliance. Fully open the manual shutoff valve.
8. Press in and turn gas control knob counterclockwise to the “PILOT” posi-
tion. Continue pressing in control knob for fifteen (15) seconds.
9. With control knob pressed in, push down (in) and release the ignitor button (ignitor button
is located on the left hand side of the gas control valve). This will light pilot. If needed,
keep repeating this step until pilot lights.
10. Keep control knob pressed in for one (1) minute after lighting pilot. After one (1) minute,
release control knob and it will pop back up. Pilot should remain lit. If pilot goes out, repeat
steps 1 through 9.
• If the knob does not pop up when released, stop and immediately call your service techni-
cian or gas supplier.
• “If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call
your services technician or gas supplier.”
Page 10

11. Turn gas control knob counterclockwise to “ON” position. Continue to turn the
gas control knob counterclockwise to your desired setting.
12. Close access panel door.
13. Turn on all electrical power to the appliance.
CAUTION
DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE MANUAL SHUTOFF
VALVE.
TO TURN OFF GAS TO APPLIANCE
SHUTTING OFF UNIT
1. Open access cover door.
2. Turn gas control knob clockwise to the full “OFF” position.
3. Turn off all electric power to the appliance if service is to be performed
4. Close access cover door.
SHUTTING OFF BURNER ONLY (pilot stays lit)
Turn control knob clockwise to the “PILOT” position.
CAUTION: Hot while in operation. Do Not Touch. Keep children, clothing, furniture,
gasoline, and other liquids having flammable vapors away.
CAUTION: DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE
MANUAL SHUTOFF VALVE.
WARNING: Improper installation, adjustment, alteration, service or maintenance can
cause property damage, personal injury, or loss of life. Refer to owner’s information manual
provided with this appliance. Installation and service must be performed by a qualified
installer, service agency, or the gas supplier.
IMPORTANT: Always operate the appliance at the completely “ON” or the completely
“OFF” positions. Never use the heater at a setting between these positions as this can result in
improper combustion and excessive carbon monoxide emissions.
Page 11

THERMOSTAT CONTROL OPERATION
1. The thermostat control on this heater differs from standard thermostats. Standard
thermostats simply turn the burner on and off. The thermostat used on this heater
senses the room temperature and adjusts the amount of gas flow to the burner. This
will increase or decrease the flame height. At times, the room may exceed the set
temperature, which will cause the burner to shut off. When room temperature drops
below the thermostat setting, the burner will cycle itself on again. The control knob can
be set to any level between “LO” and “HI”.
NOTE: The thermostat sensing bulb measures the temperature of air near the
heater cabinet. This may not always agree with room temperature (depending on
housing construction, installation location, room size, open air temperatures,
etc.). Frequent use of your heater will allow you to determine your personal
comfort levels.
MANUAL LIGHTING PROCEDURE
1. If the pilot cannot be lit with the piezo, it can be manually lit with the use of a paper
match and a lighter rod.
2. Open access panel door located at bottom front of the appliance.
3. Place the match in the holder and light. With the left hand, turn the control knob
counterclockwise to “PILOT”position. Press in gas control knob for fifteen
(15) seconds.
4. Use rod to light match and ignite pilot. The pilot is located in front of the rear log and
burner on the right hand side of the appliance.
5. Continue to hold the control knob for an additional one (1) minute to ensure the pilot is
lit.
6. Turn control knob counterclockwise to the “ON” position. Push the
“ON/ OFF” toggle switch to the “ON” position. The main burner should light.
7. Close access panel door.
8. Turn on all electrical power to the appliance.
NOTE: This unit may be used with an optional Wall Thermostat. If so, the Wall Thermostat
needs to be set at a higher temperature than the room temperature.
Page 12

OPERATING INSTRUCTIONS
Before operating this appliance, proceed through the following checklist.
1. Read and understand these instructions before operating this appliance.
2. Check that there are no gas leaks. If you smell gas do not attempt to light this appliance.
3. Verify that log placement is correct.
LIGHTING INSTRUCTIONS
SIT-MILLIVOLT VALVE
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury, or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting the pilot follow
these instructions exactly. If piezo fails, then light the pilot using matches. Refer to the match
lighting instructions.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and will settle to the floor.
WHAT TO DO IF YOU SMELL GAS:
* Do not try to light any appliance.
* Do not touch any electric switch; do not use any phone in your building.
* Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
* If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it. Call a qualified service technician. Force or
attempted repair may result in a fire or explosion.”
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system and any
gas control which has been under water.
Page 13

REMOTE CONTROL OR
WALL THERMOSTAT
NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. Do
not force.
6. Wait (5) five minutes to clear out any gas. Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the safety information on the reverse side of this label.
If you don’t smell gas, go to the next step.
7. Find Pilot: The pilot is located in front of the rear log and burner on the right hand side of
the appliance. Fully open the manual shutoff valve.
8. Press in and turn knob on gas control counterclockwise to “PILOT” and continue
pressing in the knob for (15) fifteen seconds.
9. With control knob pressed in push down (in) and release the ignitor button (ignitor button is
located on the left hand side of the front of the appliance). This will light the pilot. If
needed, keep repeating this step until pilot lights.
10. Keep control knob pressed in for (1) one minute after lighting pilot. After (1) minute,
release the control knob and it will pop back up. Pilot should remain lit. If pilot goes out,
repeat steps 1 through 9.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information on the reverse side of this label (page 13).
2. Make sure manual shutoff valve is fully closed. If equipped with thermostat, set to the low-
est setting.
3. Turn off all electrical power to the appliance.
4. Open access door located at bottom of front of the appliance.
5. Push in gas control knob slightly and turn clockwise to the full “OFF” position.
Page 14

* If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call
your service technician or gas supplier.
11. Turn control knob counterclockwise to “ON”.
12. If using unit without wall thermostat place Auto/Off/Manual switch into the manual
position. If using wall thermostat place Auto/Off/Manual Switch into the auto position and
place thermostat to a setting higher than the room temperature.
13. Close access cover door.
14. “Turn on all electrical power to the appliance.”
15. Your heater is equipped with a HI & LO control. Turn clockwise for Low and
counterclockwise for High.
CAUTION
DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE MANUAL SHUTOFF
VALVE.
TO TURN OFF GAS TO
APPLIANCE
SHUTTING OFF UNIT
1. Open access cover door.
2. “If equipped with thermostat set to lowest setting.”
3. Turn control knob clockwise to the full “OFF”.
4. Turn off all electric power to the appliance if service is to be performed.
5. Close access cover door.
SHUTTING OFF BURNER ONLY (Pilot stays lit.)
Turn control knob clockwise to the “PILOT” position.
CAUTION: Hot while in operation. Do Not Touch. Keep children, clothing, furniture,
gasoline, and other liquids having flammable vapors away.
CAUTION: DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE
MANUAL SHUTOFF VALVE.
WARNING: Improper installation, adjustment, alteration, service or maintenance can
cause property damage, personal injury, or loss of life. Refer to owner’s information manual
provided with this appliance. Installation and service must be performed by a qualified
installer, service agency, or the gas supplier.
IMPORTANT: Always operate the appliance at the completely “ON” or the completely
“OFF” positions. Never use the heater at a setting between these positions as this can result in
improper combustion and excessive carbon monoxide emissions.
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MANUAL LIGHTING PROCEDURE
1. If the pilot cannot be lit with the piezo, it can be manually lit with the use of a paper
match and a lighter rod.
2. Open access panel door located at bottom front of the appliance.
3. Place the match in the holder and light. With the left hand, turn the control knob
counterclockwise to “PILOT”position. Press in gas control knob for fifteen
(15) seconds.
4. Use rod to light match and ignite pilot. The pilot is located in front of the rear log and
burner on the right hand side of the appliance.
5. Continue to hold the control knob for an additional one (1) minute to ensure the pilot is
lit.
6. Turn control knob counterclockwise to the “ON” position. Push the
“ON/ OFF” toggle switch to the “ON” position. The main burner should light.
7. Close access panel door.
8. Turn on all electrical power to the appliance.
NOTE: This unit may be used with an optional Wall Thermostat. If so, the Wall Thermostat
needs to be set at a higher temperature than the room temperature.
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