Newland Nls-lp410 User manual

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Barcode Printer

NLS-LP410

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Declaration

Information in this document is subject to change without notice. Newland Auto-ID Tech. Co.,

Ltd.(hereinafter referred to as “Newland”) reserves the right to improve products as new

technology, components, software, and hardware become available. If users need further data

about these products, please feel free to contact Newland or our local dealer.

No part of this document may be reproduced or transmitted in any form or by any means for any

purpose without the express written permission of Newland.

Printed in China

Version 1.0

Trademark

Our registered trademark:

Warning and caution

Warning: Items shall be strictly followed to avoid injury or damage to body and equipment.

Caution: Items with important information and prompts for operating the printer.

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Newland has been approved by the following certifications:

ISO9001 Quality Control System Certification

ISO14001 Environmental Management System Certification

OHSAS18001 Occupational Health and Safety Management System Certification

IECQ QC 080000 Hazardous Substance Process Management System Certification

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Safety Instructions

Before installing and using the printer, please read the following items carefully.

1．Safety warning

The print head is a thermal element and it is at a high temperature during printing or just

after operation, therefore do not touch it or its peripherals for safety’s sake.

The print head is an ESD-sensitive device. To prevent damage, do not touch either its printing

parts or connecting parts.

2．Notices

1) Install the printer on a flat and stable surface;

2) Reserve adequate space around the printer so that convenient operation and maintenance

can be performed;

3) Keep the printer far away from water source, and do not expose the printer to direct sunlight,

strong light and heat;

4) Do not use or store the printer in a place exposed to high temperature, high humidity or

serious pollution;

5) Do not place the printer in a place exposed to vibration or impact;

6) No condensation is allowed to the printer. In case of such condensation, do not turn on the

power until it has completely gone away;

7) Connect the printer power to an appropriate grounding outlet. Avoid sharing one electrical

outlet with large power motors or other devices that may cause the fluctuation of voltage;

8) Disconnect the power when the printer is deemed to idle for a long time;

9) Don’t spill water or other electric materials into the printer (e.g. metal). In case this happens,

turn off the power immediately;

10) Do not allow the printer to start printing when there is no recording paper installed; otherwise

the print head and platen roller will be damaged;

11) To ensure quality print and normal lifetime, use recommended paper or its equivalent;

12) Shut down the printer when connecting or disconnecting interfaces to avoid damages to

control board;

13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will help

to keep the print head durable;

14) Avoid turning on and off the printer frequently. It is advised to turn on the printer at least 2

seconds after the printer is turned off;

15) Do not disassemble the printer without permission of a technician, even for repairing purpose;

16) Keep this manual safe and at hand for reference purpose.

 
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Contents 
Product description...............................................................................................................................................- 1 -
1 Introduction.....................................................................................................................................................................- 1 - 
2 Unpacking and checking..................................................................................................................................... - 2 - 
3 Appearance and module.................................................................................................................................... - 3 - 
4 Introduction of main modules.......................................................................................................................... - 3 - 
Printer installation................................................................................................................................................- 4 -
1 Installation position..................................................................................................................................................- 4 - 
2 Paper roll installation.............................................................................................................................................- 4 - 
3 Ribbon installation ..................................................................................................................................................- 5 - 
4 Power adapter connection................................................................................................................................ - 7 - 
5 Communication cable connection .............................................................................................................. - 7 - 
6 Start the printer ........................................................................................................................................................ - 7 - 
6.1 Power-on and self-test.................................................................................................................................... - 7 - 
6.2 Mark calibration...................................................................................................................................................- 8 - 
6.3 Printing self-test page.....................................................................................................................................- 8 - 
7 Driver setup.................................................................................................................................................................- 9 - 
Printer operations................................................................................................................................................ - 11 -
1 LED, button and buzzer explanation............................................................................................................... - 11 - 
1.1 LED functions............................................................................................................................................................. - 11 - 
1.2 Button functions.................................................................................................................................................... - 11 - 
1.3 Buzzer functions..................................................................................................................................................... - 11 - 
2 Printer status and operation............................................................................................................................- 12 - 
2.1 Printer status ..........................................................................................................................................................- 12 - 
2.2 Daily operations..................................................................................................................................................- 12 - 
3 Sensor position adjustment .............................................................................................................................- 12 - 
4 Print position adjustment...................................................................................................................................- 13 - 
Routine maintenance ......................................................................................................................................- 15 - 
1 Cleaning print head...............................................................................................................................................- 15 - 
2 Cleaning platen roller..........................................................................................................................................- 16 - 
Troubleshooting..................................................................................................................................................- 17 - 
1 Troubleshooting........................................................................................................................................................- 17 - 
2 Print quality problems .........................................................................................................................................- 19 - 
Appendix ...................................................................................................................................................................- 20 - 

 
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Appendix 1 Technical specification.................................................................................................................... - 20 - 
Appendix 1.1 Main technical specifications.................................................................................................... - 20 - 
Appendix 1.2 Technical specifications of paper .........................................................................................- 22 - 
Appendix 2 Self-test page ..................................................................................................................................... - 24 - 
Appendix 3 Print and paper out position....................................................................................................... - 25 - 
Appendix 4 Communication interface............................................................................................................ - 26 - 
Appendix 4.1 Serial interface................................................................................................................................. - 26 - 
Appendix 4.2 USB interface.....................................................................................................................................- 27 - 
Appendix 4.3 Ethernet interface.......................................................................................................................... - 28 - 

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1 Product description

1.1 Introduction

NLS-LP410 label printer is an ideal label and barcode printing device for office use, with delicate

appearance and excellent performance. It can apply to many fields, such as medical treatment,

retailing, manufacture, logistics, asset management and so on.

NLS-LP410 label printer can be connected to the peripherals via serial, USB or Ethernet interface,

and can provide universal drivers under the operating systems such as Windows XP/Windows

server 2003/ Windows Vista/Windows server 2008/ Windows 7/ Windows 8/Windows server

2012/ Windows 10/Windows server 2019/ Windows 11.

Main features:

Thermal/thermal transfer printing;

Low noise, high speed printing;

Modular and open ribbon module, easy paper loading operation and maintenance;

With 32 bit high speed microprocessor;

Adopt heat history and auto temperature adaptation control;

Adopt a new type of print head with long lifetime and high printing quality;

Support continuous paper, label paper, marked paper, etc;

Mobile sensor with reflective and transmission sensor together, adaptive for several kinds of

paper.

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1.2 Unpacking and checking

Unpacking the printer carton and refer to the packing list to check whether the parts are missing

or damaged. If there is, please contact with Newland or your local distributor (communication

cables are optional depending on the printer interface type).

Figure 1.2.1

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1.3 Appearance and module

1—LOGO plate

2—Top cover

3—Front baffle plate

4—Bottom cover

5—LED

6—Button

7—Paper guide plate

8—Paper roll holder

9—Ribbon thumb wheel

10—Ribbon holder

11—Paper cabinet

12—Ribbon end cap

13—Open spanner

14—Print head

15—Paper guide block

16—Sensor holder

17—Platen roller

18—Buffer shaft

19—Ethernet interface

20—Serial interface (optional)

21—USB interface

22—Power interface

23—Power switch

1.4 Introduction of main modules

1) Button (6) and LED (5): indicate the printer status and complete printing function;

2) Paper roll supporting pole (8) and paper guide plate (7): support the paper roll to avoid left

and right shaking of paper roll;

3) Paper guide block (15): avoid left or right shaking of paper in the paper out path;

4) Power switch (22): press “O” to power off and press “－” to power on.

5) Sensor is installed inside the sensor holder (16) to realize the paper calibration, detection and

positioning.

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2 Printer installation

2.1 Installation position

Flatly place the printer on the operation table, which must be waterproof, moisture proof and

dustproof. The maximal tilted angle should not exceed ±15°during installation.

2.2 Paper roll installation

1) Hold the cover open lever with both hands to turn the top cover upwards, and open the top

cover of printer (see figure 2.2.1); (see figure 2.2.1);

Figure 2.2.1 Figure 2.2.2 Figure 2.2.3

2) Press the cover open lever in the direction of arrow (see figure 2.2.2). After the ribbon holder

is uplifted, turn it upwards to the angle as shown in the figure (see figure 2.2.3);

3) Install the paper roll onto the paper roll holder, and add one paper guide on each side of the

paper roll (see figure 2.2.4);

Figure 2.2.4 Figure 2.2.5

4) Place the paper roll on the holder into the paper cabinet, pull out the front end of paper and

spread it in the print path, and then lead the paper go through under the buffer shaft and

finally clamp the paper pulled out with the left and right paper guides (see figure 2.2.5).

Caution:

While opening the top cover, avoid pressing it with force, and open the top cover with force

towards upwards;

The print side of paper should face upwards. If it is marked paper, please make the black mark

face downwards;

The front end of paper should be located in the middle of platen roller as possible as it can.

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2.3 Ribbon installation

1) The carbon ribbon shaft has two inner diameters: 12.7mm (1/2 inch) and 25.4mm (1 inch).

When the inner diameters of the ribbon shafts are different, the methods for loading ribbon

are different:

A) For the ribbon shaft with an inner diameter 12.7mm (1/2 inch), the operation method is

as shown in Figure 2.3.1 (please pay attention to the installation direction). Firstly, rotate

the ribbon holder to the position shown in Fig.1, then insert the ribbon into the ribbon end

cap in the direction shown in Fig.2 and insert the other end of ribbon into the ribbon thumb

wheel, and then pull the ribbon outward slightly until you feel an elastic retraction force

which indicates that the installation of ribbon on releasing shaft is complete (see Figure

2.3.1);

Figure 2.3.1

B) For the ribbon shaft with an inner diameter 25.4mm (1 inch), insert the ribbon core shaft

into the ribbon and the empty ribbon shaft separately (see Figure 2.3.2). And the

following operation is the same as in the step A).

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Figure 2.3.2

Rotate the ribbon holder to the position shown in Fig. 1, then insert the assembled ribbon

module into the ribbon end cap in the direction shown in Figure 2 and insert the other end of

ribbon into the ribbon thumb wheel, and then pull the ribbon outward slightly until you feel an

elastic retraction force which indicates that the installation of ribbon on releasing shaft is

complete (see Figure 2.3.3);

Figure 2.3.3

2) Lead he front end of ribbon go through under the print head module and wind it around the

rewinding shaft of ribbon;

3) Install the rewinding shaft of ribbon onto the ribbon holder according to the method in step

1);

4) Push the ribbon thumb wheel to tighten the ribbon (installed paper roll and ribbon refer to

figure 2.3.2);

Figure 2.3.2 Figure 2.3.3

5) Press down the ribbon holder to locking status, then close the top cover of printer (see figure

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2.3.3).

Caution:

Make sure the print method:

If selecting thermal transfer printing, the ribbon needs to be installed;

If selecting thermal printing, there is no need to install ribbon.

Under normal condition, the width of ribbon selected should be wider than that of print

medium;

During the process of installing the ribbon, avoid the wrinkle or damage of ribbon.

2.4 Power adapter connection

1) Ensure the printer is turned off;

2) Connect one end of the AC power input cable to power adapter, and then insert the other

end of the power adapter into the power adapter interface on the back of printer;

3) Insert the other end of AC power input cable into the 220V power socket.

Caution:

If leaving the printer idle for a long time, please disconnect the power of printer.

2.5 Communication cable connection

1) Ensure the printer is turned off;

2) Insert the communication cable into the suitable interface, and fix it with screw or latch

spring of the plug;

3) Connect the other end of the communication cable to the host.

Caution:

Don’t connect or disconnect the serial/parallel communication cable when the power has

not been turned off.

2.6 Start the printer

2.6.1 Power-on and self-test

1) Ensure the power adapter and the communication cable are connected correctly, and turn on

the printer;

2) The printer starts the self-test. The buzzer beeps once for a short time after the self-test is

finished, and then the LED displays green and it is always on;

3) If power-on action is set, the printer will perform power-on action.

Note: Power-on action refers to the actions performed automatically after the printer is turned on,

including feeding one label, starting calibration automatically (only valid under

discontinuous paper mode). The power-on action can be set by commands or

configuration tools.

Caution:

If the printer can not be started or can not work normally after it is started, please contact

Newland or local dealer in time.

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2.6.2 Mark calibration

1) Firstly, install the print medium correctly, and then turn on the printer;

2) After the printer finishes the self-test, it will enter standby mode. Keep pressing the button

and release it after the power LED has flashed two times. Then the printer will start feeding

paper and start calibration;

3) If the calibration is successful, the printer will enter standby mode; If the calibration fails, the

printer will alarm. Then please make sure whether the installation of medium is correct.

If any of the following cases occurs, please calibrate the medium before the printing:

The first time to install and operate the printer or the first time to use the printer after the

sensor has been cleaned;

Use the printer again after the printer has been idled for a long time or replace new kinds

of paper roll;

Cannot identify the marks effectively during the process of printing;

The using environment of printer has changed greatly.

Caution:

After the above steps and after having cleaned the sensor, if still cannot find out the reason

of calibration failure, please contact with maintenance personnel.

2.6.3 Printing self-test page

1) Install the media, and turn on the printer. Keep pressing the button and release it after the LED

has flashed one time, then the printer will feed paper and print self-test page (see Appendix

2.1);

2) The self-test page lists the current configuration information of the printer.

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2.7 Driver setup

The installation program of the driver can be downloaded from the website www.Newland.cn.

The 32-bit operating systems supported by the driver are as follows:

Windows XP/Windows server 2003/ Windows Vista/Windows server 2008/ Windows 7/

Windows 8/Windows server 2012/ Windows 10/Windows server 2019

The 64-bit operating systems supported by the driver are as follows:

Windows XP/Windows server 2003/ Windows Vista/Windows server 2008/ Windows 7/

Windows 8/Windows server 2012/ Windows 10/Windows server 2019/ Windows 11.

1) Run the “setup.exe” . Select the "Manually install the printer driver" option;

2) Select the printer name to be installed. And, you can enable "I'm going to set this printer to

Windows default printer" option, if needed;

3) Select the responding USB printer port, such as "BYUSBC_NLS-LP410 (BPLZ)_x" or

"USB00x" . Click "install";

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4) As the driver has been installed, you can set the "Param Config" to make the driver work in

the way that you want. The "Finish" button can exit the installation program. And ,the "Install

Next" button would start a new driver installation;

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3 Printer operations

3.1 LED, button and buzzer explanation

3.1.1 LED functions

LED name

Status

Explanation

Work LED (green)

Always on

Printer is idle or working.

Flash

Printer is busy.

Pause LED

(green+red)

Always on

Printer is in pause status.

Flash

Printer is in updating status.

Error LED (red)

Flash

An error occurs. See 5.1 Troubleshooting for details.

3.1.2 Button functions

Button

Function

Explanation

Short press

Feed paper

In standby status, press the button for a short time to feed

paper.

Pause

During the printing, press the button for a short time to enter

pause status.

Continue

After the printer enters pause status, press the button for a

short time to resume the printing.

Long press

Self-test page