Ninja Master Prep QB1000 series User manual

ninjakitchen.com
QB1000
Series
OWNER’S GUIDE
MASTER PREP® PROFESSIONAL
ULTIMATE FOOD AND DRINK MAKER

2ninjakitchen.com 3ninjakitchen.com
CONTENTS
THANK YOU FOR PURCHASING
The Ninja® Master Prep® Professional Ultimate Food and Drink Maker
Important Safeguards � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Before First Use� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Parts� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Using the Master Prep® Professional Blender Pitchers � � � � � � � � � � � 7
Using the Master Prep Professional Chopping Bowl � � � � � � � � � � � � � 8
Care & Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Resetting the Motor Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Replacement Parts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Product Registration � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �15
PLEASE READ CAREFULLY AND
KEEP FOR FUTURE REFERENCE�
THIS BOOK COVERS MODEL
NUMBER:
QB1000
QB1000R
QB1000WH
QB1000BL
QB1000LD
QB1004
TECHNICAL SPECIFICATIONS
Voltage: 120V, ~60Hz
Power: 450 Watts
Blender Pitcher Capacity: 48 oz.
40 oz.
Chopping Bowl Capacity: 16 oz.
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: ��������������������
Serial Number: ���������������������
Date of Purchase: �������������������
(Keep receipt)
Store of Purchase: ������������������
REGISTER YOUR PURCHASE
registeryourninja.com
1-877-646-5288
Scan QR code using mobile device

4ninjakitchen.com 5ninjakitchen.com
WARNING:
1 Read all instructions prior to using the
appliance and its accessories.
2 Carefully observe and follow all warnings
and instructions. This unit contains
electrical connections and moving parts
that potentially present risk to the user.
3 Take your time and exercise care during
unpacking and appliance setup. This
appliance contains sharp, loose blades
that can cause injury if mishandled.
4 Take inventory of all contents to ensure
you have all parts needed to properly
and safely operate your appliance.
5 Stacked Blade Assembly is sharp and
not locked in place. Handle carefully.
6 CAUTION Chopping blades are sharp,
handle with care, especially when
removing the blade from the bowl,
emptying the bowl and during cleaning.
When handling the chopping blades,
always hold by the plastic shaft.
7 Turn the appliance OFF, then unplug the
appliance from the outlet when not in
use, before assembling or disassembling
parts, and before cleaning. To unplug,
grasp the plug by the body and pull from
the outlet. NEVER unplug by grasping
and pulling the flexible cord.
8 NEVER unplug by grasping and pulling
the flexible cord.
9 Before use, wash all parts that may contact
food. Follow washing instructions covered
in this instruction manual.
10 To protect against the risk of electric
shock, DO NOT submerge the appliance
or allow the power cord to contact any
form of liquid.
11 DO NOT use this appliance outdoors. It is
designed for indoor household use only.
12 DO NOT operate any appliance with a
damaged cord or plug, or after the
appliance malfunctions or is dropped or
damaged in any manner. This appliance has
no user-serviceable parts. If damaged,
contact SharkNinja for servicing.
13 Extension cords should NOT be used
with this appliance.
14 DO NOT allow children to operate this
appliance or use as a toy. Close supervision
is necessary when any appliance is used
near children.
15 This appliance is not intended for use by
persons (including children) with
reduced physical, sensory, or mental
capabilities, or lack of experience and
knowledge, unless they are closely
supervised and instructed concerning
use of the appliance by a person
responsible for their safety. Close
supervision is necessary when any
appliance is used by or near children.
Children should be supervised to ensure
that they do not play with the appliance.
16 Before each use, inspect blade
assemblies for damage. If a blade is bent
or damage is suspected, contact
SharkNinja to arrange for replacement.
17 DO NOT allow the unit or the cord to
hang over the edges of tables or
counters. The cord may become
snagged and pull the appliance o the
work surface.
18 DO NOT allow any part of the unit to
contact hot surfaces, including stoves
and other heating appliances.
19 DO NOT place on or near a hot gas or
electric burner or in a heated oven.
20 ALWAYS use the appliance on a dry and
level surface.
21 Keep hands, hair, and clothing out of the
container when loading and operating.
22 NEVER leave the appliance unattended
while in use.
23 ONLY use attachments, including canning
jar, and accessories that are provided with
the product or are recommended by
SharkNinja. The use of attachments not
recommended or sold by SharkNinja may
cause fire, electric shock, or injury.
24 During operation and handling of the
appliance, avoid contact with moving parts.
25 To protect against electric shock, DO NOT
immerse cord, plug or any part of the main
unit in water or any other liquids.
26 Check that the voltage indicated on the
rating plate corresponds with that of the
local network before connecting the
appliance to the mains power supply.
27 DO NOT use with damaged cord or plug.
28 DO NOT USE if the appliance is not
working, has been dropped, dropped
into water, damaged or left outdoors.
29 NO SERVICEABLE PARTS. Incorrect
re-assembly or repair can cause a risk of
electrical shock or injury to persons
when the appliance is used. Contact
Customer Service.
30 This appliance contains no user-serviceable
parts. All repairs should only be carried out
by a qualified engineer. Improper repairs
may place the user at risk of harm.
31 Remove the power cord from the mains
power supply when not in use, before
assembling or disassembling parts, and
before cleaning.
32 DO NOT abuse the power cord. Never
carry the appliance by the power cord.
To unplug the appliance from the mains
power supply, grasp the plug and not the
cord and pull to disconnect.
33 DO NOT leave the appliance unattended
whilst connected to the mains power
supply.
34 CAUTION: DO NOT PROCESS HOT
FOODS OR HOT LIQUIDS. Allow hot
ingredients to cool before processing.
35 DO NOT remove the power pod before
the chopping blades have stopped turning.
36 CAUTION Chopping blades are sharp,
handle with care, especially when
removing the blade from the bowl,
emptying the bowl and during cleaning.
When handling the chopping blades,
always hold by the plastic shaft.
37 DO NOT attempt to sharpen blades.
38 DO NOT expose the containers and
accessories to extreme temperature
changes. They may experience damage.
39 DO NOT use containers if they are
cracked or chipped.
40 DO NOT use the appliance if chopping
blades are bent or damaged.
41 Keep hands and utensils out of containers
while chopping to reduce the risk of severe
personal injury or damage to the blender/
food chopper. A scraper may be used
ONLY when the blender or processor is not
running. When using the processor, always
use food pusher to add food. NEVER add
food by hand.
42 Immediately release the On/O pulse
button on the power pod in the event that
the appliance malfunctions during use.
43 To reduce the risk of injury, NEVER operate
the appliance without the splash guard
and bowl in place; DO NOT try to defeat
the interlock mechanism; make sure that
the cutting blades are properly assembled
before operating the appliance.
44 DO NOT use appliance for other than
intended use.
45 DO NOT operate the appliance with an
empty container.
46 DO NOT fill containers past the MAX
FILL or MAX LIQUID lines.
47 If the appliance overheats, a thermal
switch will become activated and shut o
the motor. To reset, unplug the appliance
and let it cool down for approximately
10 minutes before using again.
48 Be certain cover is secured in place
before operating the appliance.
49 DO NOT microwave any containers or
accessories provided with the appliance.
50 DO NOT perform grinding operations
with chopping blades.
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
Read and review instructions for operation and use�
Indicates the presence of a hazard that can cause personal injury,
death or substantial property damage if the warning included with
thissymbol is ignored�
For indoor and household use only�
When using electrical appliances, basic safety precautions should always
be followed, including the following:

6ninjakitchen.com 7
51 DO NOT process dry ingredients
without adding liquid to food chopper.
The food chopper is not intended for
dry chopping.
52 If using the pour spout, hold the cover in
place on the container when pouring to
avoid risk of injury.
53 Keep hands and utensils away from the
cutting blade while chopping food to
reduce the risk of severe injury to persons
or damage to the food chopper. A scraper
may be used but only when the food
chopper is not running.
54 To reduce the risk of injury, never place
cutting blade on base without first putting
bowl properly in place.
55 Chopped meat cannot ever exceed
220 g in 16-ounce Bowl, 450 g in
40-ounce Pitcher, or 550 g in 48-ounce
Pitcher. Chopped Parmesan cheese
cannot ever exceed 220 g in 16-ounce
Bowl, 300 g in 40-ounce Pitcher, or 400 g
in 48-ounce Pitcher. Dry soybeans cannot
ever exceed 330 g in 16-ounce Bowl.
Chopped baking chocolate cannot ever
exceed 200 g in 16-ounce Bowl, 600 g
in 40-ounce Pitcher, or 700 g in
48-ounce Pitcher. Operating time should
be no more than 15 continuous seconds.
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
IMPORTANT: Review all warnings on
pages 4–6 before proceeding.
1Remove and discard any packaging
material, stickers, and tape from the unit.
2Pay particular attention to operational
instructions, warnings, and important
safeguards to avoid any injury or
property damage. The blade assemblies
are NOT locked in place in their
containers. Handle the blade assemblies
by grasping the top of their shafts.
3Wash the pitchers, bowl, splash guard, lids,
and blade assemblies in warm, soapy
using a dishwashing utensil with a handle
to avoid direct contact with the blades.
Exercise care when handling blade
assemblies, as the blades are sharp.
4Thoroughly rinse and air-dry all parts.
5The pitchers, bowl, splash guard, lids, and
blade assemblies are dishwasher safe. It is
It is recommended that the splash guard,
lids, and blade assemblies be placed on
the top rack of the dishwasher. Ensure
blade assemblies and lids are removed
from their containers before placing in the
dishwasher. Exercise care when handling
blade assemblies.
BEFORE FIRST USE
AMaster Pod (power cord not shown)
BMaster Prep® Professional
48 oz. Pitcher with Non-Slip Base
CMaster Prep Professional
40 oz. Pitcher with Non-Slip Base
D4 Stacked Blades
ENinja 6-Blade Assembly
FPitcher Splash Guard
GPitcher Storage Lid
HChopping Bowl Splash Guard
IUpper Chopping Blade Assembly
(bowl)
JLower Chopping Blade Assembly
(bowl)
KChopping Bowl Storage Lid
HChopping Bowl with Non-Slip Base
PARTS
F
G
H
I
J
K
L
E
B
A
C
D
NOTE: Number of bowls and lids vary
by model. Type of pitchers available vary
by model.

9ninjakitchen.comninjakitchen.com8 9ninjakitchen.com
IMPORTANT: Review all warnings on
pages 4–6 before proceeding.
IMPORTANT: Never run the appliance
empty.
IMPORTANT: DO NOT try to place the
Ninja 4-Blade or 6-Blade Assembly onto
the Master Pod and then into the Master
Prep Professional Blender Pitcher.
Always assemble the Ninja 4-Blade or
6-Blade Assembly inside the pitcher.
3 Holding the Ninja 6-Blade Assembly
or 4 stacked blades by the shaft, place
onto the spindle pin inside the Master
Prep Professional Blender Pitcher.
1Review warning and caution statements
above before proceeding.
2Place the Master Prep Professional
Blender Pitcher on a clean, dry,
level surface.
4 Place the Pitcher Splash Guard onto
the top of the Master Prep Professional
Blender Pitchers.
5 Place the power head on top of the
blender jug splash guard making sure
that it is securely in place. DO NOT
attempt to operate the appliance
without the safety splash guard in place
6To start the appliance, plug the power
cord into an electrical outlet, securely
hold power head while operating and
press on the on/o pulse button located
on the top of the power head.
USING THE MASTER PREP® PROFESSIONAL
BLENDER PITCHERS
NOTE: DO NOT operate the appliance
continuously for more than 15 seconds
at a time.
IMPORTANT: Never add ingredients
to the pitcher before placing the blade
assembly in first.
7Hold the Master Prep® Professional Blender
Pitchers firmly while depressing the pulse
button to ensure the unit stays in place.
8 To stop the appliance, remove your
fingers from the On/O pulse button.
9Make sure that the blade assembly has
stopped completely before removing
the power head.
10 If the ingredients stick to the side of
the Master Prep Professional Blender
Pitchers, stop the appliance, remove the
power head and the splash guard. Use a
spatula to dislodge the pieces and then
replace the splash guard and the power
head. Continue processing.
11 Depending on the consistency of the
contents, use the pouring spout to
empty liquid contents.
12 For thicker consistencies, first remove the
splash guard and blade assembly (by its
shaft), then empty contents of the Master
Prep Professional Blender Pitchers.
NOTE: Number of bowls and lids vary
by model. Type of pitchers available vary
by model.

11ninjakitchen.comninjakitchen.com10 11ninjakitchen.com
NOTE: DO NOT operate the appliance
continuously for more than 15 seconds
at a time. Be careful not to over process.
For coarsely chopped foods, use
repeated short pulsing action until the
desired consistency is reached.
IMPORTANT: Review all warnings on
pages 4–6 before proceeding.
IMPORTANT: Never run the appliance
empty.
IMPORTANT: DO NOT try to place the
Chopping Blade Assembly onto the
power head and then into the Master
Prep® Professional Chopping Bowl.
3 Holding the Lower Chopping Blade
Assembly by the shaft, place it over
the spindle pin inside the Master Prep
Professional Chopping Bowl.
1Review warning and caution statements
above before proceeding.
2 Place the Master Prep Professional
Chopping Bowl on a clean, dry,
level surface. 4 Carefully insert the Upper Chopping
Blade Assembly over the Lower
Chopping Blade Assembly rotating it
until it locks onto the Lower Chopping
Blade Assembly
5 Place the food that you want to process
into the Master Prep Professional
Chopping Bowl.
6Place the splash guard on the
Chopping Bowl.
7Place the power head on top of the splash
guard making sure that it is securely
in place. DO NOT attempt to operate
the appliance without the safety splash
guard in place.
8To start the appliance, plug the power
cord into the electrical outlet, securely
hold power head while operating and
press on the on/o pulse button located
on the top of the power head.
9Hold the Master Prep® Professional
Chopping Bowl firmly while depressing
the pulse button to ensure the unit stays
in place.
10 To stop the appliance, remove your
fingers from the pulse button.
11 In order to obtain a better quality of
chopping, operate the appliance by
using the “pulse” method.
12 Make sure that the Chopping Blade
Assembly has stopped completely
before removing the power head.
13 If the ingredients stick to the side of
the Master Prep Professional Chopping
Bowl, stop the appliance, remove the
power head and the splash guard. Use a
spatula to dislodge the pieces and then
replace the splash guard and the power
head. Continue processing
14 Remove the blade assembly by its shaft
before you empty the contents of the
Master Prep Professional Chopping Bowl.
USING THE MASTER PREP® PROFESSIONAL
CHOPPING BOWL
IMPORTANT: Never add ingredients into
the Master Prep Professional Chopping
Bowl before placing the blade assembly
in first.

CLEANING
CAUTION: Make sure that the Master
Pod is unplugged from the power
source before inserting or removing
any attachment and before cleaning�
CAUTION : DO NOT immerse the Master
Pod into water or any other liquid�
Separate all parts from each other.
Hand-Washing
Wash the pitchers, bowl, splash guard,
lids, and blade assemblies in warm,
soapy water. When washing the blade
assemblies, use a dishwashing utensil with
a handle to avoid direct hand contact with
blades. Handle the blade assemblies with
care to avoid contact with sharp edges.
Rinse and air-dry all parts thoroughly.
Dishwasher
The pitchers, bowl, splash guard, lids, and
blade assemblies are dishwasher safe. It
is recommended that the splash guard,
lids, and blade assemblies be placed on
the top rack of the dishwasher. Ensure
blade assemblies and lids are removed
from their containers before placing in the
dishwasher. Exercise care when handling
blade assemblies.
Master Pod
Unplug the unit before cleaning. Wipe
motor base with a clean, damp cloth.
12 13ninjakitchen.comninjakitchen.com
CARE & MAINTENANCE
STORING
Store the Master Prep® Professional upright
with the blade assembly and splash guard
attached to the corresponding container.
Loosely wrap the power cord around the
Master Pod.
RESETTING THE
MOTOR THERMOSTAT
The Ninja Master Prep Professional
features a unique safety system which
prevents damage to the unit’s motor and
drive system should you inadvertently
overload your appliance. If the appliance
is being overloaded, the motor will stop.
To reset the appliance, follow the resetting
procedure below:
1Unplug the appliance from the
electrical outlet.
2Remove the Master Pod and splash
guard, empty the container, and ensure
no food is jamming the blade assembly.
3Allow the appliance to cool for
approximately 10 minutes.
4Replace the splash guard and Master
Pod onto the container and plug the
appliance into the electrical outlet.
5Proceed to use the appliance as
before, making sure not to exceed the
recommended maximum capacities.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
If your unit needs servicing, call Customer
Service at 1-877-646-5288. So we may
better assist you, please register your
product online at registeryourninja.com and
have the product on hand when you call.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, unplug unit
before troubleshooting�
Motor Doesn’t Start or Blade Assembly Doesn’t Rotate�
• Check that the bottom of power pod is clean and there is no food blocking connection
when placing on containers.
• There is too much food in the container.
• The unit has overheated. Unplug and wait approximately 10 minutes before using again.
• Make sure the power pod is securely placed on splash guard.
• Check that the plug is securely inserted into the electrical outlet.
• Check fuse or breaker. Replace fuse/reset breaker.
Food is Unevenly Chopped�
Either you are chopping too much food at one time, or the pieces are too big. Try cutting
the food into smaller pieces of even size and processing smaller amounts per batch.
Food is Chopped Too Fine or is Too Watery�
The food has been over processed. Use brief pulses or process for shorter time.
Let Ninja Chopping Blade Assembly stop completely between pulses.
Food Collects on Splash Guard or on the Sides of the Master Prep® Blender Pitchers or
Master Prep Bowl�
You may be processing too much food. Turn the machine o. When the blade assembly
stops rotating, remove the Master Pod and the splash guard. Remove some of the food
being processed.
You Cannot Achieve Snow From Solid Ice�
Do not use ice that has been sitting out or has started to melt. Be sure to use short pulses
in the beginning to break up large pieces.

14 ninjakitchen.com 15ninjakitchen.com
REPLACEMENT PARTS
To order additional parts and attachments, visit ninjaaccessories.com.
PRODUCT REGISTRATION
Please visit registeryourninja.com to register your new Ninja® product within ten
(10) days of purchase. You will be asked to provide the store name, date of purchase,
and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering, you acknowledge you have read and understood the
instructions for use and warnings set forth in the accompanying instructions.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the
original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship
for a period of one (1) year from the date of purchase when it is used under normal
household conditions and maintained according to the requirements outlined in the
Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months
following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is later. SharkNinja reserves the right to replace the unit with one
of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, blades,
blender bases, etc.), which require regular maintenance and/or replacement to ensure
the proper functioning of your unit, are not covered by this warranty. Replacement
parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform required
maintenance (e.g., failure to keep the well of the motor base clear of food spills and
other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects
include damages caused in the process of shipping, altering, or repairing the
SharkNinja product (or any of its parts) when the repair is performed by a repair
person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help.
Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product
support and warranty service options, including the possibility of upgrading to our VIP warranty
service options for select product categories. So we may better assist you, please register your
product online at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships
the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof
of purchase. We also ask that you register your product online at registeryourninja.com and
have the product on hand when you call, so we may better assist you. A Customer Service
Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY

SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen�com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change withoutnotice.
MASTER PREP and NINJA are registered trademarks of SharkNinja Operating LLC.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2021 SharkNinja Operating LLC
PRINTED IN CHINA
QB1000Series�IB�REV�Mv4 @ninjakitchen