Nokia 8265 - Cell Phone - AMPS User manual

Nokia 8265
User Guide
Phone Notes
Notes Where to get information
My number Wireless service provider
Voicemailnumber Wireless service provider
Wirelessprovider’s
number Wireless service provider
Provider’s
customer care Wireless service provider
Model number 8265 Type label. Located under
the battery inside the
phone’s back cover.
Phone type NPW-3 Type label. Located under
the battery inside the
phone’s back cover.
ESN (Electronic
serial number) Type label. Located under the battery inside the
phone’s back cover.
8265_1.BOOK Page i Friday, October 19, 2001 3:06 PM

The wireless phone described in this guide is approved for use in TDMA and AMPS
networks.
Legal information
Part No. 9353859, Issue 1
©2001 Nokia Mobile Phones. All rights reserved.
Nokia is a registered trademark of Nokia Corporation.
Printed in Canada 11/2001
Nokia,Nokia ConnectingPeople, andthe OriginalAccessories logosare trademarks
of Nokia Corporation and/or its affiliates.
US Patent No 5818437 and other pending patents.
T9 text input software Copyright © 1999-2001. Tegic Communications, Inc. All
rights reserved.
Includes RSA RSAFE cryptographic or security protocol software
from RSA Security.
The information contained in this user guide was written for Nokia phone 8265.
The right to make changes and improvements to any of the products described in
this guide without prior notice is reserved.
Export Controls
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. law is prohibited.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility.
This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.
8265_1.BOOK Page ii Friday, October 19, 2001 3:06 PM

[ i ]
Contents
1Safety first. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Get the most out of this guide. . . . . . . . . . . . . . . . . . .3
Understand wireless network services. . . . . . . . . . . . .5
Find information about your phone. . . . . . . . . . . . . . .6
Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Contact your service provider . . . . . . . . . . . . . . . . . . .7
Learn about Accessibility solutions . . . . . . . . . . . . . . .8
3Phone setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Charge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Remove the battery. . . . . . . . . . . . . . . . . . . . . . . . . . .11
4Phone basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Your Nokia 8265 phone . . . . . . . . . . . . . . . . . . . . . . .12
About the antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Learn the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Navigation keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
icons and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . .16
Review phone symbols . . . . . . . . . . . . . . . . . . . . . . . .17
5Phone calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
6Phone menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Navigate menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Phone book menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
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[ ii ]
7Letters and numbers entry. . . . . . . . . . . . . . . . . . . . . 28
Enter letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Enter numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
8Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About the phone book . . . . . . . . . . . . . . . . . . . . . . . . 31
Use phone book menus . . . . . . . . . . . . . . . . . . . . . . . 31
Add names and numbers . . . . . . . . . . . . . . . . . . . . . .33
Change a stored telephone number . . . . . . . . . . . . . 33
Recall and redial numbers . . . . . . . . . . . . . . . . . . . . . 34
Erase stored names and numbers . . . . . . . . . . . . . . . 35
Erase the entire phone book . . . . . . . . . . . . . . . . . . .35
Check memory status. . . . . . . . . . . . . . . . . . . . . . . . . 36
9Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
When you have a message . . . . . . . . . . . . . . . . . . . . 37
Set up your voice mailbox . . . . . . . . . . . . . . . . . . . . . 37
Set greetings and passwords. . . . . . . . . . . . . . . . . . .38
Listen to your voice messages. . . . . . . . . . . . . . . . . . 38
10 Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Check the call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Check call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
11 Advanced calling features . . . . . . . . . . . . . . . . . . . . . 44
Set in-call options . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Use call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Redial automatically . . . . . . . . . . . . . . . . . . . . . . . . . 49
Use a calling card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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[ iii ]
Send your own number in caller ID . . . . . . . . . . . . . .52
Select a phone number. . . . . . . . . . . . . . . . . . . . . . . .53
Set touch tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
12 Personalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
What is a profile? . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Select a different profile. . . . . . . . . . . . . . . . . . . . . . .57
Customize a profile. . . . . . . . . . . . . . . . . . . . . . . . . . .57
Rename profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Restore factory settings . . . . . . . . . . . . . . . . . . . . . . .62
Set the display language . . . . . . . . . . . . . . . . . . . . . .63
Set and display the clock . . . . . . . . . . . . . . . . . . . . . .63
Set automatic date and time . . . . . . . . . . . . . . . . . . .65
Add a welcome note . . . . . . . . . . . . . . . . . . . . . . . . . .66
Use 1-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . .66
Use emergency key 9 . . . . . . . . . . . . . . . . . . . . . . . . .68
Use caller groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
13 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Change your security code. . . . . . . . . . . . . . . . . . . . .72
Protect your phone with the
Lock code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Lock the keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Restrict calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
14 Network services features . . . . . . . . . . . . . . . . . . . . .79
Set up how your phone selects a system . . . . . . . . .79
Roaming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
15 Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
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[ iv ]
About writing messages. . . . . . . . . . . . . . . . . . . . . . . 82
Write and send a text message. . . . . . . . . . . . . . . . .86
Receive a text message . . . . . . . . . . . . . . . . . . . . . . . 87
When your phone’s memory is full . . . . . . . . . . . . . . 89
Erase a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Reply to a message. . . . . . . . . . . . . . . . . . . . . . . . . . .90
Forward a message. . . . . . . . . . . . . . . . . . . . . . . . . . .90
16 E-mail messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Save e-mail addresses . . . . . . . . . . . . . . . . . . . . . . . . 91
Send an e-mail message . . . . . . . . . . . . . . . . . . . . . . 92
Receive an e-mail message . . . . . . . . . . . . . . . . . . . . 94
Reply to or forward an e-mail message . . . . . . . . . . 96
17 Personal assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Use the calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Send and receive business cards. . . . . . . . . . . . . . . 104
Download ringing tones. . . . . . . . . . . . . . . . . . . . . . 105
Alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
18 Fun and games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Space Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Pairs 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Snake 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
19 Wireless Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Notes on wireless Internet access. . . . . . . . . . . . . . 113
Set up for browsing . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sign on to the Internet . . . . . . . . . . . . . . . . . . . . . . 114
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[ v ]
Use browser options (Services Menu) . . . . . . . . . . .115
Sign off the Internet. . . . . . . . . . . . . . . . . . . . . . . . .115
Navigate the wireless Internet. . . . . . . . . . . . . . . . .115
Use bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
20 Reference information . . . . . . . . . . . . . . . . . . . . . . .119
Batteries and chargers . . . . . . . . . . . . . . . . . . . . . . .119
Important safety information. . . . . . . . . . . . . . . . . .120
Emergency calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Certification information (SAR). . . . . . . . . . . . . . . .125
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Chargers and other accessories . . . . . . . . . . . . . . . .130
21 Frequently asked questions (FAQ) . . . . . . . . . . . . . .133
22 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
23 Technical information. . . . . . . . . . . . . . . . . . . . . . . .141
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
24 NOKIA One-Year Limited Warranty . . . . . . . . . . . . .143
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[ vi ]
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[ 1 ]
Safetyfirst 1
1Safety first
Read these simple guidelines before you use your phone. Failure to comply
withthese guidelinesmaybe dangerous orillegal.For more detailedsafety
information, see “Important safety information” on page 120.
Following are important safety precautions for phone use.
Switch off phone when use prohibited
Do not switch the phone on when wireless phone use is
prohibited or when it may cause interference or danger.
Road safety comes first
Do not use a wireless phone while driving.
Be aware of interference
All wireless phones may get interference that could affect
performance.
Switch off in hospitals
Follow any regulations or rules. Switch your wireless phone off
near medical equipment.
Switch off in aircraft
Wireless devices can cause interference in aircraft.
Switch off when refueling
Do not use your wireless phone at a refueling point. Do not use
it near fuel or chemicals.
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[ 2 ]
1Switch off near blasting
Do not use your wireless phone where blasting is in progress.
Observe restrictions, and follow any regulations or rules.
Keep out of water
Your wireless phone is not water-resistant. Keep it dry.
Make emergency calls
Make sure your wireless phone is switched on and in service.
Press atanytimetoclearthescreen.Entertheemergency
number,thenpress. Give your location. Do not end the call
until told to do so.
Note: If the emergency key 9 feature is activated, you can
press and hold the 9 key to make an emergency call.
Use your phone sensibly
Use your wireless phone only in the normal position (next to the
ear). Do not touch the antenna unnecessarily.
Use only qualified service personnel
Equipmentmustbeinstalled or repairedonlybyqualifiedservice
personnel.
Use approved accessories and
batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Make phone calls
Make sure your wireless phone is switched on and in service. Enter
the phone number, including the area code, then press . To
end a call, press . To answer a call, press .
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[ 3 ]
Welcome 2
2Welcome
Congratulations on your purchase of a Nokia
8265 mobile phone, a new tool for the mobile
information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
•How to use this guide
•Cellular network services
•How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you get peak performance from this guide as
you learn to use your phone.
Understand the terms
This guide provides instructions for certain actions.
•Pressmeans to briefly press and release a key. For example,
press means press the zero key for 1 second and release.
•PressMenu means to press the key located below the word Menu on
the phone’s screen ().
•Press and hold means to press and hold a key for 1 to 3 seconds
(depending on the feature being used), then release the key.
•Highlighted meansthatanoptiononthescreenisenclosedinablack
box. When an option is highlighted, it can be activated by pressing
the left selection key ().
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[ 4 ]
2Notice text conventions
This user guide provides text clues to help make instructions clear and easy
to follow. These clues are called conventions.
Follow graphic clues
This guide uses icons (small pictures) to alert you to important information.
Tip: Provides information about a shortcut or an alternate method
for performing an action.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution: Warns you when you may lose information.
Warning: Helpsyou avoid personalinjury,damageto the phone,or
property damage.
Convention What it means
bold The word or phrase appears on the phone’s screen.
bold and blue The word is an address on the World Wide Web.
bold, blue,
and italic A definition for the word or phrase appears in the glossary. Refer to “Glossary” on page 137.
italic Italics indicate emphasis. Pay close attention to any
information in italics.
8265_1.BOOK Page 4 Friday, October 19, 2001 3:06 PM

[ 5 ]
Welcome 2
Look for updates
From time to time, Nokia updates this user guide to reflect changes or
corrections. The latest version may be available at the Nokia site on the
World Wide Web (www):
http://www.nokia.com
1On the home page, click Nokia Phones, scroll to the section about
your phone, and click Phone details.
2Click an item to download the user guide, quick guide, or interactive
guide (if available).
An interactive user guide that provides step-by-step instructions for any of
your phone features is available at:
http://www.nokiahowto.com
• UNDERSTAND WIRELESS NETWORK SERVICES
A wireless network service provides the
connections you need to use your mobile phone.
The network also can give you access to special
wireless services, including:
•Voice mail and voice privacy
•Call waiting, call forwarding, and caller ID
•Text messages
•Ability to send your own number
•News and information services
•Selected Internet access services
Sign up with a service provider
Before you can take advantage of any of the network services, you must
sign up with a wireless service provider. Your service provider will make
available descriptions of its services and instructions for using them.
Make sure your provider offers the services you need.
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[ 6 ]
2Before you sign up, make sure that your provider offers the services you
want because wireless network providers do not offer the same type of
services. For example, some networks may not support all language-
dependent characters.
• FIND INFORMATION ABOUT YOUR PHONE
If you need to call Nokia Customer Service or your cellular service provider,
you will need to provide specific information about your phone. This
informationisprovidedonthephone’stypelabel.Thelabelislocated under
the battery inside the phone’s back cover. It contains the model and serial
numbers and other important information about your phone. Pleasedonot
removeordefacethe label.
Nokia recommends that you record this information in the Phone notes
table on the first page of this guide.
• CONTACT NOKIA
When you need help, the Nokia Customer Service department can provide
information about Nokia products.
Have the right information available
We recommend that you have the following information available before
contacting the Nokia Customer Service department:
•Your model number: 8265
•ESN (Electronic serial number). Refer to the type label located under
the battery inside the phone’s back cover.
•Your ZIP code
8265_1.BOOK Page 6 Friday, October 19, 2001 3:06 PM

[ 7 ]
Welcome 2
Have the phone or accessory available
Whether calling about your phone or an accessory, have the equipment
with you when you call. If a Nokia representative asks a specific question
about the product, it will be available for quick reference.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
This one-key feature might not be available on your system. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
•Press and hold the key (or the key that your service provider
instructed you to use) for 2 seconds.
•Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
If your service provider determines that the problem is Nokia-related, the
provider’s representative will direct you to the Nokia Customer Care Center
(USA), or Nokia Customer Service (Canada).
Nokia Customer Care Center, USA Customer Service, Canada
Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: [phone]
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: [phone]
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[ 8 ]
2• LEARN ABOUT ACCESSIBILITY SOLUTIONS
Nokiaiscommittedtomaking mobile phones easytouseforallindividuals,
including those with disabilities. Nokia maintains a site on the World Wide
Webthatisdedicatedtoaccessibilitysolutions.Formoreinformationabout
phone features, accessories, and other Nokia products designed with your
needs in mind, visit the Nokia web site at:
http://www.nokiaaccessibility.com
Accessible features
The 8265 has many accessible features, including:
•Nibs are on the key for quick reference to the keypad
•Tactile feedback when a you press a key
•Adjustable display contrast
•Ability to send and receive short text messages
•Convenience of one-touch dialing
•Vibrating alert for incoming calls and messages
LPS-3 Mobile Inductive Loopset
The LPS-3 Loopset is a Nokia accessory designed to make the 8200 series
phone more accessible to hearing-aid users. The LPS-3 Loopset is also
compatible with the Nokia 3300 and 8800 series digital phones.
The Nokia Loopset gives hearing-impaired wireless customers clear access
to digital telephony for the first time. With the loopset, people who use a
T-coil equipped hearing aid can make and receive calls without noise
interference.
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[ 9 ]
Welcome 2
HOW THE LOOPSET WORKS
The LPS-3 Loopset uses inductive technology to
transmit sound to a hearing aid equipped with a
T-coil. With inductive technology, the sound from
the phone is amplified more efficiently and background
noise is eliminated.
The loopset is easy to use. You wear the loopset around
your neck, connect it to your phone, and speak directly
toward the microphone.
For detailed instructions on using the loopset, refer to the booklet that
comes with the LPS-3.
Note: The Loopset is sold as an accessory to the phone.
Alternate format user guides
This user guide is available in alternate formats:
•Braille
•Large print
•Audiocassette
•E-text(electronic documents ona3.5-inchdisk, in MicrosoftWordor
WordPerfect format).
To request any format, call Nokia Customer Care:
Customer Care Center Hearing-impaired, TTY
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: [phone]
Tel: 1-800-24-NOKIA
(1-888-246-6542)
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[ 10 ]
33Phone setup
• INSTALL THE BATTERY
First step, remove the back cover
To insert or remove the battery, remove the
phone’s back cover.
1Pressdownonthetabonthebottomof
the cover.
2Slide the cover down and lift it off.
Next step, insert the battery
Before you can use your phone, you must
insert the battery.
1Place the top of the battery on the
phone, with the gold contacts toward
the top of the phone.
2Press down on the bottom of the
battery until it is secure in place.
Last step, replace the back cover
1Place the cover on top of the battery so that none of the battery is
showing.
2Slide the cover up until it clicks into place.
• CHARGE THE BATTERY
Before you use your phone, you need to charge it.
1Connect the lead from the charger to the bottom of the phone.
2Connect the charger to an AC wall outlet.
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[ 11 ]
Phonesetup 3
If the phone is turned on, the messages, Charger connected and
Charging appear. The battery power indicator bar starts to scroll up
and down (see diagram on page17).
•You can use the phone while the battery is charging.
Important: If the phone becomes hot while you’re making a call,
disconnect your phone from the charger.
•If the battery is discharged, it will take a few minutes before the
charging indicator appears on the screen. The time it takes to
charge the battery depends on the charger you use.
•The battery is fully charged when the battery indicator bar stops
scrolling and the battery full message appears (if the phone is on).
3Disconnect the charger from the AC outlet and the phone.
When the charger is not in use
When the charger is not in use, disconnect it from the power source.
Do not leave the battery connected to the charger for longer than a week.
Overcharging the battery could shorten its lifespan. If a fully-charged
battery is not used, it will discharge itself over time.
• REMOVE THE BATTERY
To remove the battery:
1Make sure the phone is off.
2Remove the phone’s back cover.
3Grasp the ridge at the base of the
battery and lift it out.
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[ 12 ]
44Phone basics
This section gives a brief introduction to the phone and shows quick steps
for making, answering, and managing your calls. The rest of this guide
provides complete details on phone use.
• YOUR NOKIA 8265 PHONE
End key
Earpiece
Right selection key
Volume key
Talk key
Microphone
Screen
Up scroll key
Down scroll key
Power key
Keypad
Left selection key
8265_1.BOOK Page 12 Friday, October 19, 2001 3:06 PM