Nokia 5510 NPM-5 User manual

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Technical Services, Repair Concepts Confidential 20.11.2001
Service Manual
Nokia 5510
NPM-5
Service Level 2
Copyright © Nokia Mobile Phones. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia Mobile
Phones.
Service Manual 5510 Level 2 Copyright 2001 © Nokia Mobile Phones

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Introduction
The purpose of this document is to give Nokia service level 2 workshops aids to carry out
service for 5510. The use of this Service Manual is only for Nokia authorized service
partners additionally to other service documentation like Service Bulletins.
While every endeavor has been made to ensure the accuracy of this document, some
errors may exist. If you find any errors or if you have further suggestions, Nokia should
be notified. Please keep in mind also that this documentation is continuously being
updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:
Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT
SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS
ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year
2000 Compliant”.
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Table of content
1. Exploded View ............................................................................................................................... 4
2. Bill of repair .................................................................................................................................... 5
3. Disassembly Instructions ............................................................................................................... 8
4. SW-Update................................................................................................................................... 10
5. Troubleshooting ........................................................................................................................... 12
5.1 Layouts and Parts.................................................................................................................. 13
5.2 No charger function ............................................................................................................... 15
5.3 No phone audio with headset ................................................................................................ 17
5.4 No music/radio audio with headset........................................................................................ 18
5.5 Keypad problems................................................................................................................... 19
5.6 Keypad problems with MP3 player ........................................................................................ 20
5.7 LCD problems........................................................................................................................ 21
5.8 No Buzzer function ................................................................................................................ 22
5.9 No audio in (Microphone) ...................................................................................................... 23
5.10 No audio out....................................................................................................................... 24
5.11 No power on....................................................................................................................... 25
5.12 No service .......................................................................................................................... 27
5.13 No music recording ............................................................................................................ 28
5.14 SIM card fail ....................................................................................................................... 29
5.15 USB port doesn’t work ....................................................................................................... 30
5.16 No Vibra function ...............................................................................................................31
6. ESD protection requirements ....................................................................................................... 32
7. Service Notes............................................................................................................................... 33
8. GoNoGo Tester............................................................................................................................ 34
9. Batterytester................................................................................................................................. 34
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1. EXPLODED VIEW
17
16
Description: See corresponding ITEM/CIRCUIT REF of the BOR (Bill Of Repair)
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2. BILL OF REPAIR
SPARE PARTS
ITEM/
CIRCUIT REF.
QTY PART NO PART NAME USED BEFORE
I013 1 9490478 B-COVER ASSEMBLY NEW
I015 1 9490480 C-COVER ASSY NPM-5 NEW
I010 1 9460442 SPACER FRAME NEW
X200 1 5460039 SYS CONN ASSY SPR. 5AF+5DC+MIC 3310/3330
IXXX 1 XXXXXXX MIC+BOOT ASSY 3310/3330
J601-J602 2 5400121 SM JACK 2.5MM+SW ST 3V100MA 90DEG 3310/3330
I014 1 9452286 PORT COVER-DMD07716 NPM-5 NEW
IXXX 1 9790575 POWERKEY NPM-5 NEW
IXXX 2 5400171 ANTENNA POGO PIN DMS02722 SPR 3310/3330
X203 1 5409153 SM BATT CONN 4POL SPR 200V 2A 3310/3330
X400 1 5400169 SIM READER 3310/3330
IXXX 1 5140191 BUZZER ASSEMBLY DMC02718 3310/3330
M400 1 6800049 VIB MOT. ASSEMBLY 1.3V 115MA 9500RPM 3310/3330
IXXX 1 9460355 BATTERY LOCK DMD05789 3310/3330
I012 1 0660237 INT.PIFA EGSM/PCN NPM-5 NEW
I008 1 4850219 LCD ASSEMBLY DMC04095 NPM-5 NEW
IXXX 1 5140067 SPEAKER+SPRING 103+-3DB 32R D13.2 3310/3330
IXXX 1 9480588 SPEAKER GASKET DMD05446-EN 3310/3330
I007 1 6290135 SCREW 1.8X8 T6+ REMFORM NEW
I005 7 6290109 SCREW 1.8X9 T6+ REMFORM NEW
I004 3 6290107 SCREW 1.8X7.0 FE T6+ 3310/3330
I006 1 6190023 SCREW 1.6X4 T6 RAE3
I009 4 6290133 SCREW 1.8X7 T6+ REMFORM NEW
D301-D308 8 4864471 LED SML810MT YELGRN>11.5MCD 1305 3310/3330
S753-S756 4 5200029 SM SW TACT 1POL 12VDC 50MA 90DEG NEW
S419 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY 3310/3330
F200 1 5119019 SM FUSE F 1.5A 32V 3310/3330
I017 1 0770407 MU4NPM-5 UI-SPARE MODULE AFTERSA NEW
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VARIANT PARTS
I003 1 9790592 KEYMAT MIDDLE PRINTED DMC04521 MAVERICK NEW
I002 1 9790596 KEYMAT L&R PRINTED CZECH NEW
I002 1 9790599 KEYMAT L&R PRINTED FRENCH NEW
I002 1 9790602 KEYMAT L&R PRINTED GERMAN NEW
I002 1 9790605 KEYMAT L&R PRINTED GREEK NEW
I002 1 9790608 KEYMAT L&R PRINTED HUNGARIAN NEW
I002 1 9790611 KEYMAT L&R PRINTED POLISH NEW
I002 1 9790614 KEYMAT L&R PRINTED RUSSIAN NEW
I002 1 9790617 KEYMAT L&R PRINTED SCANDINAVIAN NEW
I002 1 9790620
KEYMAT L&R PRINTED SPANISH-PORTUGUESE-
ITALIAN NEW
I002 1 9790623 KEYMAT L&R PRINTED TURKISH NEW
I002 1 9790626
KEYMAT L&R PRINTED SLOVENE-CROATIAN-
SERBIAN NEW
I002 1 9790593 KEYMAT L&R PRINTED COMMON ENGLISH NEW
I001 1 9458349 A-COVER ASSEMBLY TILE RED NEW
I001 1 9458350 A-COVER ASSEMBLY RETRO BLUE NEW
SWAP UNITS
QTY PART NO PART NAME
1 0073081 SWAP ENGINE EUROPE
1 0073082 SWAP ENGINE POLAND
1 0073083 SWAP ENGINE CIS
1 0073084 SWAP ENGINE TURKEY
1 0073085 SWAP ENGINE FRANCE
1 0073226 SWAP ENGINE CS-SK
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SERVICE TOOLS
PART NO PART NAME USED BEFORE
0271738 BLC-2 BATTERY BLOCK LI-IO 950 MAH NEW
0694105 HDD-2 STEREO HEADSET NEW
0630463 ADA-2 AUDIO ADAPTER NEW
0630464 ADE-2 AUDIO CABLE NEW
0630465 DKE-2 USB CABLE NEW
0840065 NOKIA AUDIO MANAGER CD-ROM
( ALREADY INCL. IN SALES PACKAGES) NEW
0272169 AC TRAVEL CHARGER ACP-8E (EUR) VARIOUS
0272172 AC TRAVEL CHARGER ACP-8X (UK) VARIOUS
0730174 XMS-3 SERVICE CABLE VARIOUS
0630262
FLP-2 POINT OF SALES FLASH ADAPTER (INCL. DC
SEVICE CABLE) ALL DCT-3
0081311
Flash adapter FLS-2D (EU/A SALES PACKAGE INCL
AXS-4U) ALL DCT-3
0081483 Flash adapter FLS-4 (EU/A SALES PACKAGE) ALL DCT-3&4
0770413 WinTesla SW CD ROM NEW
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3. DISASSEMBLY INSTRUCTIONS
Attention: Before starting this procedure you must take care of ESD precautions like being in your
ESD-area and connecting your arm wrist. For more information please look at chapter 6.
Before opening the unit the display should be
protected with a foil. Then open the 2 upper screws
from the B-Cover. Please note, that the unit has 16
screws which aren’t equal in length and thread.
The A-Cover can be released from the lower right
side on. Place the plastic tweezers between the
cover clip and the power button. Same has to be
done at the left side just near the Port Cover.
Turn around the phone release the other side from
A-Cover. To avoid damages, plastic tweezers should
be preferred. Where the clips are located can be seen
in the right picture.
The cover is fixed with 3 plastic clips, which have to
be released carefully. After that the cover can be
removed together with the keymats.
Unscrew the 8 screws from the Light Guide of UI
module.
Take away unit of Light Guide, UI module, CMT
module and D-Cover.
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There are 3 clear plastic clips to release, which hold
the Light Guide onto the UI module MU4. Two clips
are on this shown side in the picture and one at the
backside in the near of the speaker.
To remove the UI module MU4, 2 further screws have
to be opened.
Lift up now the UI module and avoid touching the
connector pads and keypad pads. The best way is, to
use gloves.
The Spacer Frame is fixed with 4 screws of the same
size.
After removing the Spacer Frame, the CMT module is
accessible.
Now you can lift up the CMT module MA4 from the
D-Cover. The Buzzer, SIM Card Reader, Vibra, Battery
Connector, Pogo Pins, Power Button and the Battery
Lock are only squeezed into the D-Cover and can be
changed easily.
When assembling the phone, screws must be
tightend with a torque of 17 Ncm !
The final GoNoGo test verifies that the
electrical specifications will be fulfilled.
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4. SW-UPDATE
To use FLS-2 Flash Dongle you have to follow the instructions of the user guide inside the sales
package. Please check always the latest version, which is available on Partner Pages/PWS.
Flash Concept – (Point of Sale)
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To use FLS-4 Flash Dongle you have to follow the instructions of the user guide inside the sales
package. Please check always the latest version, which is available on Partner Pages/PWS.
FLS-4
FLP-2
ACP-8E
XMS-3
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5. TROUBLESHOOTING
In this section you will get some general hints how to carry out repairs:
o When cleaning the pads you have to use a soft cloth and isopropanol. It is not
allowed to use a glass fiber pencil because it scratches the surface and will lead
later on to corrosion.
o Soldering with hot air gun is totally forbidden because of the very sensitive µBGA
components and µVia technology.
o Mechanical parts, which didn’t repair the failure, can be reused, if they are not
soldered.
o Use always original Nokia parts or accessories.
o Don’t’ try to repair liquid damages.
o Meet the torque requirements when assembling the unit.
o Always use your own equipment for testing where you are sure that it works. E.g if
the customer complains about charger function, please test the phone with your
own charger to be sure if phone or charger causes the malfunction.
o The top side of a module is the side which appears first, when the product is
opened.
o Please check Partner Websites (PWS) for latest news on a regular basis
Legend for flow charts
Start/End Point: Beginning or close of an action, process or workflow
Action: Activity, part of a process
Decision: Different possibilities to proceed
Connection Point: Flow chart continues at different point, e.g. on the next page
Start/End
Point Action Decision Conn.
Point
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5.1 Layouts and Parts
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Antenna Pogo Pins Battery Connector X203 SIM Reader X400 Vibra Motor N400
Buzzer Power Key Line-In Jack J601 Stereo Jack J602
Speaker Battery Lock
System Connector X200 Port Cover I014
A-Cover I001 C-Cover I015
B-Cover I013 Spacer Frame I010
Keymat Left I002; Middle I003; Right I002 D-Cover, not changeable because of Typelabel
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5.2 No charger function
No charger
function
Check and
clean pads of
System
Connector
(MU4, bottom
side)
ok ?
Check spring
contacts of
System
Connector
X200 (inside
B-Cover)
- connection
- optical condition
- mech. condition
- corrosion
Check spring
contacts of
board to board
Connector
J301 (MU4,
bottom side)
- connection
- optical condition
- mech. condition
- corrosion
2 3
Measure fuse
F200 (MA4,
bottem side)
The value has to
be ~ 0 Ohm
Fuse ok ?
No
Check and
clean pads of
board to board
Connector
(MA4, top
side)
Change the
fuse
Yes
No
Yes
1
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Change
System
Connector
X200
Send to
Service Center No End
Check and
clean pads of
battery
Connector
(MA4, bottom
side)
Change
battery
Connector
X203
Yes
Charger
function
ok ?
Check spring
contacts of
battery
Connector
X203 (inside
D-Cover)
2 3
- connection
- optical condition
- mech. condition
- corrosion
ok ?
ok ?
Yes
Yes
Yes
No
No
No
1
ok ?
Change UI
module MU4
I017
ok ? Yes
No
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5.3 No phone audio with headset
No phone audio
with headset
Check and
clean pads of
System
Connector
(MU4, bottom
side)
ok ?
Change UI
module MU4
I017
ok ?
Send to
Service Center No Yes End
Change
system
connector
X200
ok ?
No
Check spring
contacts of
board to board
Connector
J301 (MU4,
bottom side)
- connection
- optical condition
- mech. condition
- corrosion
Check and
clean pads of
board to board
Connector
(MA4, top
side)
Check spring
contacts of
System
Connector
X200 (inside
B-Cover)
- connection
- optical condition
- mech. condition
- corrosion
Yes
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5.4 No music/radio audio with headset
No music/radio
audio with
headset
ok ?
Change SM
stereo jack
J602
Send to
Service Center
Yes
No
No Yes
Check spring
contacts of SM
stereo jack
J601 (inside
B-Cover)
- connection
- optical condition
- mech. condition
- corrosion
End
Change UI
module MU4
I017
Yes
No
Check and
clean pads of
SM stereo jack
(MU4, bottom
side)
ok ?
ok ?
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5.5 Keypad problems
Keypad
problem
Change
corresponding
keymat I002 or
I003
ok ?
Clean the UI
module (MU4,
top side)
ok ?
Change the
light guide
I008
ok ?
Send to
Service Center
No
No
Check and
clean pads of
board to board
Connector
(MA4, top
side)
Check spring
contacts of
board to board
Connector
J301 (MU4,
botttom side
ok ?
- connection
- optical condition
- mech. condition
- corrosion
Change UI
module MU4
I017
ok ? End
No
Yes
YesNo
No
Yes
Yes
Yes
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5.6 Keypad problems with MP3 player
Key problems
MP3 player
Change UI
module MU4
I017
Measure
corresponding
Switch
S753-S756
(MU4, bottem
side)
Key depressed:
~ 0 Ohm.
Key not
depressed: > 4
Mohm.
Key ok ?
Change the
faulty Switch
Yes
No
Check key of
B-Cover I013
End
No
Send to
Service Center
ok ?
ok ?
No Yes
Yes
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