Nokia 9101 User manual

PAGE 1 (28) Approved 3.0

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Bochum / Germany CONFIDENTIAL 11.01.2006

SERVICE MANUAL

Level 1&2

nokia

6101

RM-76/RM-77

nokia

6102

RM-76/RM-77

nokia

6103

RM-161/RM-162

nokia

6102i

RM-162

Transceiver characteristics:

•Tri-band GSM coverage on up to five continents

•6101 RM-76 (GSM 900/1800/1900)

RM-77 (GSM 850/1800/1900)

•6102 RM-76 (GSM 900/1800/1900)

RM-77 (GSM 850/1800/1900)

•6103 RM-161 (GSM 900/1800/1900)

•6102i RM-162 (GSM 850/1800/1900)

•Digital VGA camera

•Two color displays: 128 x 160 pixel internal display

with up to 65,536 colors and external mini display

•Video recording and playback

•FM stereo radio and headset

•XHTML browser

•Five-way navigation key including select key

•Email: supports SMTP, POP3, and IMAP4 protocols

•3.5 MB internal shared memory

•Infrared

•Bluetooth (6103 RM-161/162; 6102i RM-162 only)

•USB with Pop-Port™ Connector

•Integrated XHTML browser connects over TCP/IP

•EDGE, class 6: download speed up to 177.6 kbps, uplink speed up

to 118.4 kbps

•GPRS class 10: download speed up to 85.6 kbps, uplink speed up

to 42.8 kbps

•HSCSD class 6: downlink speed up to 43.2 kbps, uplink speed up

to 28.8 kbps TCP/IP

Transceiver with BL-4C 760mAh Li-Ion battery pack

Environmental characteristics:

•Lead-free soldered

Talk time Standby Note

2h -4h 150xh –350h

Depends on

network

parameters

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TABLE OF CONTENT

Page

1. INTRODUCTION ...........................................................................................................................................................3

2. GENERAL REPAIR INFORMATION...............................................................................................................................4

3. PATHFINDER FOR WORKSHOP STAFF........................................................................................................................5

4. EXPLODED VIEW AND COMPONENT DISPOSAL.........................................................................................................6

5. SPARE PARTS OVERVIEW............................................................................................................................................7

6. SPARE PARTS LIST.......................................................................................................................................................8

7. SERVICE TOOLS ............................................................................................................................................................9

8. SW-UPDATE .............................................................................................................................................................. 11

9. DISASSEMBLY INSTRUCTIONS LOWER BLOCK ....................................................................................................... 12

10. DISASSEMBLY INSTRUCTIONS UPPER BLOCK .................................................................................................... 15

11. CAMERA EXCHANGE INSTRUCTIONS................................................................................................................... 17

12. DOMESHEET EXCHANGE INSTRUCTIONS ............................................................................................................ 18

13. DISPLAY EXCHANGE INSTRUCTIONS................................................................................................................... 19

14. IMD WINDOW EXCHANGE INSTRUCTIONS ........................................................................................................ 20

15. LEGEND FOR QUICK TROUBLE SHOOTER ............................................................................................................ 21

16. QUICK TROUBLE SHOOTER PART 1..................................................................................................................... 22

17. QUICK TROUBLE SHOOTER PART 2..................................................................................................................... 23

18. CAMERA GONOGO TEST........................................................................................................................................ 24

19. BLUETOOTH & INFRARED TEST........................................................................................................................... 25

20. GONOGO TEST....................................................................................................................................................... 26

21. BATTERY TEST ...................................................................................................................................................... 26

22. FORWARDING OF REPAIRS ................................................................................................................................. 27

23. ESD PROTECTION REQUIREMENTS...................................................................................................................... 28

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 01.03.2005 Initial draft

Approved 1.0 23.05.2005 Approval

Approved 2.0 12.10.2005 Front page information updated

Approved 3.0 11.01.2006 6102i added

PAGE 3 (28) Approved 3.0

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1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to

Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it

is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service

suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist.

If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:cc-ts-rc.docume[email protected]

Please keep in mind also that this documentation is continuously being updated and modified, so watch always

out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including

important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF

ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO

DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE

WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE

MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY

ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products.

Therefore every Service Supplier has to take care of all precautions, which are mentioned in

the service level related “Service Partner Requirements”, available on Nokia Online. Also see

ESD Protection Requirements in this Service Manual.

PAGE 4 (28) Approved 3.0

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2. GENERAL REPAIR INFORMATION

In this section the technician will get some general hints how to carry out repairs:

oTo familiarize oneself with Nokia product read the tutorials or user guide on www.Nokia.com -->Support-->

Phones, by selecting the Phone Model.

oBefore starting the repair you must take care of ESD precautions like being in your ESD Protected Area and

connecting your wristband.

oUse gloves to avoid corrosion and fingerprints.

oProtect windows and displays with a film to avoid dust and scratches.

oWhen cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).

oWhen cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a

glass fiber pencil because it scratches the surface and will lead later on to corrosion.

oMechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they

are not soldered.

oWhen removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency

leakage can have an influence on the device.

oAlways use original Nokia spare parts.

oCheck the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered

connectors or switches) and resolder them if necessary (Level 2 only).

oRemove redundant soldering flux after repair.

oMeet the torque requirements when assembling the unit (see also the document “torques for transceiver

assembly” on Nokia Online).

oAlways use your own equipment for testing where you are sure that it works. E.g. if the customer complains

about charger function, please test the phone with your own charger to be sure if phone or charger causes the

malfunction.

oA SIM card is needed for all GoNoGo tests.

oWhen doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the

appropriate part code from the assembly, if needed.

oPlease be aware that some malfunctions could be software related and solved by an update.

oThere are several documents available on NOL, which have to be followed:

oFirst, take care for the latest content pages of Service Bulletins, which are always available for each folder on

Nokia Online. This is also important to recognize, if existing documents have become invalid.

oThe service level indicator at the bottom of each document tells the appropriate destination.

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins

etc,…

Use General SB-217 as a reference or overview.

Please also check Nokia Online (NOL) for latest news and files on a regular basis.

PAGE 5 (28) Approved 3.0

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3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to

be followed. Main documentation database is Nokia Online with the purpose of serving different multimedia

contents, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as

required (see “Latest files in Support Library”). Every new information has to be processed and implemented as

soon as possible.

When logged into NOL you can also find needed information in different folder like:

Support Library

Phones

Service Manuals

Service Bulletins

Software

Repair Information

Level 1&2 e-learning (former Nokia CarePoint) on Nokia Online

Former Nokia CarePoint

content, such as

•Online Troubleshooting

•Product information

•Videos – Disassembly/Assembly

can be found on

Nokia Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the Nokia phone and support for how to repair and use

the phone:

Overview & Guides

Basic information about the

phone, features and technologies

Disassembly & Assembly

Instructions how to disassemble

and assemble the phone

Troubleshooting

Step-by-step instructions on how to

locate and repair the most common

problems with the phone

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix

packages or Service Manuals only once and distribute it internally for further use.

PAGE 6 (28) Approved 3.0

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4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different

categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

PAGE 7 (28) Approved 3.0

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5. SPARE PARTS OVERVIEW

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6. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding Service

Bulletins (spare parts, SWAP units and service tools) from NOL!

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from NOL on daily basis.

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7. SERVICE TOOLS

FLS-4S incl. ACF-8, Driver and User Guide

Dongle and flash device incorporated into one package,

developed specifically for POS use.

ACF-8

Universal Power Supply is used to power FLS-4S.

Internal Battery BL-4C

Inserted under the back cover, this Li-Ion 760 mAh battery

provides power in a lightweight package.

Travel Charger AC-4

Small and lightweight charger for fast charging of your phone

battery.

Headset HS-5

Small and lightweight headset for handsfree functionality.

SS-30

Camera removal tool

CA-28 DS

Service Cable is used to connect FLS-4S to SF-58

XCS-1 service cable can also be used if available.

SF-58

POS Flash Adapter is used in POS (Point of Sales) environment for

software updating. It provides controlled supply voltage and

necessary connections between the phone and the Flash Device.

It substitutes for the phone’s standard battery during the

software update.

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Test Pins

For Flash Adapter SF-58

RJ-67

Soldering Jig

SS-34

Flex Opening Tool

SS-55

Domesheet Assembly Jig

Lead-free Solder Wire

Mandatory for lead-free products (Level 2 only)

0772040 NMP Standard Toolkit

Nokia opening tool SRT-6 Nokia No. 0770431

Tonichi torque driver Nokia No. 6901525

Hoya micro fibre cloth MX304

Dastex gloves S, M, XL

Artilux goggles AH166

Wera bit T5 867/4TX 5x50

Wera 867/4 6IP; 50mm (Torx 6 PLUS®)

Wera bit T6 867/4TX 6x50

Wera 867/1 5IP; 25mm (Torx 5 PLUS®)

Wera bit T6 PLUS® 867/4TX 6IP

Facom side cutter 416E

Facom T5 driver SP.14032

Facom T6 driver SP.14033

Facom slot screwdriver AEF. 2x35.E

Wetec tweezers 7abb SA-ESD

Wetec tweezers 22 SA-ESD

Wetec tweezers 13 SA-SMD ESD

Wetec tweezers PSF SA-ESD

Wetec ESD brush E1211

Kaiser Fototechnik airbrush 6315

Wetec dental tool DEM83266/0

RS Components Scissors 323-5732

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8. SW-UPDATE

Flash Concept – (Point of Sales)

To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the

latest version of flash software, which is available on Nokia Online.

It is very important to follow this insertion and removal procedure, otherwise the contact pins

of Flash Adapter will be damaged.

Insert the Flash Adapter like a battery, start at the Battery

Connector side.

Lock the Flash Adapter to the Unit by pressing it down

carefully.

After the flashing first unlock the Flash Adapter and then

remove it from the unit.

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9. DISASSEMBLY INSTRUCTIONS LOWER BLOCK

1.) Needed tools for disassembly and assembly.

2.) Protect the window with a film.

3.) Press the Release Button and remove the E-Cover.

4.) Place the SRT-6 between the Keymat and the edge

of the C-Cover and lever out the Keymat as shown in

the picture.

5.) Remove the Keymat.

6.) Use the SRT-6 to open the clip of the Antenna

Cover.

7.) The same procedure on the other side of the

Antenna Cover.

8.) Press the Antenna Cover a bit upward and place

the SRT-6 between the Antenna Cover and the D-

Cover. Now, pull up the Antenna Cover by releasing

the clips.

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9.) Remove the Antenna.

10.) Unscrew the four, Torx Plus®size 6 screws in the

shown order. For assembly, use the same order and a

Torx Plus®size 6 driver with a torque setting of

17Ncm.

11.) Place the SRT-6 between D-Cover and the C-Cover

and shift it carefully along the edge.

12.) Do the same procedure on the other side.

13.) Remove the D-Cover.

14.) Open the clip of the IHF-Lid Assembly.

15.) Now, remove the IHF-Lid Assembly.

16.) First turn the Volume Key and then remove it as

shown in the picture.

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17.) The same procedure when removing the Poc Key.

18.) Remove the DC-Jack by using the DC-plug.

19.) Remove the Microphone with the dental tool.

20.) Open the Board-to-Board connector with the Flex

Opening Tool SS-34 carefully.

For assembly only!

21.) Place the Board-to-Board connector into its

compartment. Note the guide pin.

For assembly only!

22.) Place the Engine Module on the C-Cover.

For assembly only!

23.) Press on the Engine Module and on the C-Cover

carefully to close the Board-to-Board connector.

24.) Remove the Flap Stop with tweezers if necessary.

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21.) Push out the C-Cover Rubber Spacer with

tweezers.

10.DISASSEMBLY INSTRUCTIONS UPPER BLOCK

1.) Protect the window with a film. 2.) Press the Release Button and remove the E-

Cover.

Note: Always remove the battery before continuing

the disassembly.

3.) The B-Cover Bezel is glued to the B-Cover. Use the

SRT-6 as a lever to lift it a bit.

4.) Now, remove the B-Cover Bezel. Use always a

new one when re-assembling the unit.

5.) Unscrew the two, Torx Plus®size 6 screws in the

shown order. For assembly, use the same order and a

Torx Plus®size 6 driver with a torque setting of

17Ncm.

6.) Close the unit.

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7.) First place the SRT-6 between the A-Cover and

B-Cover and shift it carefully along the edge, then

open the clip by pushing the tip of SRT-6 carefully.

8.) Do the same procedure on the other side.

9.) Remove the A-Cover. 10.) The UI Module is attached to the B-Cover with

two snaps. Use SRT-6 to open the snaps.

11.) First lift the UI Module carefully to disconnect it

from the Coax Cable and then remove it from the

B-Cover.

For assembly only!

12.) Press on the UI Module carefully to close the

Board-to-Board connector.

13.) Protect the inner side of the window with a film. 14.) Also protect the LCD Display.

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15.) The UI Shield is attached to the UI-Module with

four snaps. Release the snaps by using the SRT-6.

16.) Open the LCD connector with SRT-6 carefully.

17.) Use the SRT-6 as a lever to remove the LCD

Display.

18.) Protect the LCD Display with the film.

11.CAMERA EXCHANGE INSTRUCTIONS

1.) Use SRT-6 to lift a bit the Camera Con Shield.

2.) Camera Module is attached with four snaps into its

guidance. Place SS-30 as shown in the picture and

unlock the snaps on both sides. Note releasing order.

3.) Be carefully when open the snaps.

4.) The same procedure on the other side.

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5.) Remove the Camera Module with tweezers. Note

the guiding when re-assembling.

12.DOMESHEET EXCHANGE INSTRUCTIONS

9.) Use SRT-6 to lift a bit the Domesheet from Engine

Module.

10.) Remove the Domesheet carefully. Do not damage

the LEDs. Check the surface of the Engine Module for

remaining adhesive and clean it if necessary.

11.) Place the Domesheet onto the SS-55. Use tweezers

for support when removing the carrier foil.

12.) Note the guide pins and the corresponding

openings before placing the Engine Module on the

Domesheet Assembly Jig SS-55.

13.) First press on the Engine Module carefully.

Then lift the Engine Module from the Jig and check if

the Domesheet is correctly stuck.

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13. DISPLAY EXCHANGE INSTRUCTIONS

1.) Use SRT-6 to open the display connector.

2.) The LCD Display is glued to the UI Module with

the LCD Display Adhesive. Use SRT-6 to separate

these parts from each other.

3.) Remove the remaining LCD Display Adhesive by

using the SRT-6.

4.) Use tweezers for support when removing the

carrier film.

5.) Note the guide pins and the corresponding

openings before placing the UI Module on the SS-55

Domesheet assembly Jig.

6.) First press on the UI-Module carefully.

Then lift the UI-Module from the Jig and check if the

LCD Display Adhesive sticks correctly.

7.) Remove the protection film from the LCD Display

Adhesive.

8.) Be sure that the surface of the LCD Display is

protected with a film. Note the guide pins and the

corresponding openings before placing the LCD

Display on the UI Module.

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9.) First press on the LCD Display carefully and than

connect it to the UI Module.

14.IMD WINDOW EXCHANGE INSTRUCTIONS

1.) The IMD Window is glued to the C-Cover. Use SRT-

6 to separate these parts from each other.

2.) Remove the IMD Window carefully, do not

damage the C-Cover.

3.) Remove the protection film from the IMD

Window.

4.) Be sure that the surface of the C-Cover is clean.

Note the guide pins and the corresponding openings

before placing the IMD Window on the C-Cover.

5.) Press on the IMD Window carefully.

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