Nokia Lumia 925 User manual

User Guide
Nokia Lumia 925
Issue 4.0 EN

Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you, available when needed. On the start screen,
swipe left, and tap Lumia Help + Tips.
The instructions in this user guide are based on the latest available software version. If your device
has not been updated to the latest available software, there may be differences in the availability
and functionality of some features.
Check out the videos at www.youtube.com/lumiasupport.
For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/mobile/
privacypolicy.
© 2015 Microsoft Mobile. All rights reserved. 2

Contents
For your safety 5
Get started 6
Keys and parts 6
Insert the SIM card 6
Remove the SIM card 8
Switch the phone on 8
Lock the keys and screen 9
Charge your phone 10
Connect the headset 12
Antenna locations 13
Your first Lumia? 14
Set up your phone 14
Explore your tiles, apps, and settings 14
Navigate inside an app 16
Use the touch screen 17
Transfer content to your Lumia phone 19
Basics 23
What’s new in this release? 23
Get to know your phone 23
Accounts 28
Personalise your phone 31
Accessibility 36
Take a screenshot 37
Extend battery life 38
Save on data roaming costs 40
Write text 40
Scan codes or text 44
Clock and calendar 45
Browse your SIM apps 48
Store 48
People & messaging 51
Calls 51
Contacts 55
Social networks 59
Messages 61
Mail 64
Camera 70
Get to know Lumia Camera 70
Change the default camera 70
Camera basics 70
Advanced photography 72
Photos and videos 75
Maps & navigation 80
Switch location services on 80
Positioning methods 80
Internet 81
Define internet connections 81
Connect your computer to the web 81
Use your data plan efficiently 82
Web browser 82
Search the web 85
Close internet connections 85
Entertainment 86
Watch and listen 86
FM radio 88
Sync music and videos between your
phone and computer 89
Games 89
Office 92
Microsoft Office Mobile 92
User Guide
Nokia Lumia 925
© 2015 Microsoft Mobile. All rights reserved. 3

Write a note 94
Continue with a document on another
device 95
Use the calculator 95
Use your work phone 95
Tips for business users 96
Phone management & connectivity 98
Update your phone software 98
Use a secure VPN connection 99
WiFi 99
NFC 101
Bluetooth 103
Memory and storage 105
Copy content between your phone and
computer 107
Security 108
Wallet 110
Access codes 110
Troubleshooting and support 112
Find your model number and serial
number (IMEI) 113
Product and safety info 113
© 2015 Microsoft Mobile. All rights reserved. 4

For your safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with
this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be compatible. Do not connect incompatible
products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
© 2015 Microsoft Mobile. All rights reserved. 5

Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Micro-SIM holder
2 Micro-USB connector
3 Connector for headphones and
loudspeakers (3.5 mm)
4 2nd microphone
5 Front camera
6 Proximity/Light sensor
7 Volume keys
8 Power/Lock key
9 Camera key
10 Back key
11 Start key
12 Search key
13 Microphone
14 Earpiece
15 Camera flash
16 Back camera
17 Wireless charging connectors
18 Loudspeaker
Some of the accessories mentioned in this user
guide, such as charger, headset, or data cable,
may be sold separately.
Insert the SIM card
Read on to learn how to insert a SIM card into your phone.
Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use of
incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and
may corrupt data stored on the card.
© 2015 Microsoft Mobile. All rights reserved. 6

Tip: Use the SIM door key to unlock the SIM holder. If you lose the key, you can use a paperclip.
The phone must be switched off before inserting the SIM card.
1. Push the key into the hole until the holder is released, and pull the holder open.
2. Make sure the contact area is facing up, and put the card in the holder.
3. Push the holder back into your phone until it locks into place.
© 2015 Microsoft Mobile. All rights reserved. 7

Remove the SIM card
Got a new SIM card? Learn how to remove the previous card from your phone.
1. Switch the phone off.
2. Push the SIM door key into the hole until the holder is released, and pull the holder open.
3. Pull the card out of the holder.
Switch the phone on
Are you ready? Switch your phone on, and start exploring it.
Press the power key until the phone vibrates.
© 2015 Microsoft Mobile. All rights reserved. 8

Switch the phone off
Press and hold the power key, and drag the lock screen down.
Lock the keys and screen
Want to avoid accidentally making a call when your phone is in your pocket or bag?
Press the power key.
© 2015 Microsoft Mobile. All rights reserved. 9

Unlock the keys and screen
Press the power key, and drag the lock screen up.
Tip: Instead of pressing the power key, you can also double-tap the screen if double-tap is
switched on. To switch on double-tap, on the start screen, swipe down from the top of the
screen, tap ALL SETTINGS > touch, and switch Wake up to On .
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen
times out after, and select the length of time after which the keys and screen are locked
automatically.
Charge your phone
Learn how to charge your phone.
© 2015 Microsoft Mobile. All rights reserved. 10

Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before you
can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold
separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator
is displayed.A light indicates that the device is charging.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When
the talk and standby times are noticeably shorter than normal, to replace the battery, take the device
to the nearest authorised service facility.
© 2015 Microsoft Mobile. All rights reserved. 11

Charge your phone wirelessly
No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts
charging.
You may need a wireless charging cover for wireless charging to work. The cover may be included in
the sales box, or it may be sold separately. Only use original Lumia wireless charging covers designed
for your phone.
Wireless chargers are sold separately.
The charging areas on the phone and the charger need to touch, so make sure you align the phone
and charger properly. Not all phone models fit in all chargers.
1. Make sure the wireless charger is switched on.
2. If your phone needs a wireless charging cover, make sure it’s properly attached to your phone.
3. Place your phone on the wireless charger so that the charging areas touch.
4. When the battery is full, remove your phone from the charger.
Warning: Make sure there’s nothing between the charger and the device. Do not attach any
objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger and wireless charging cover.
Connect the headset
Enjoy your favourite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
© 2015 Microsoft Mobile. All rights reserved. 12

Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
© 2015 Microsoft Mobile. All rights reserved. 13

Your first Lumia?
Set up your phone
Make the most out of your phone’s features from the get-go.
When you switch your phone on for the first time, your phone guides you to set up your network
connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update apps,
and to access some Microsoft services, such as:
• Xbox
• OneDrive
• Hotmail
• Outlook
You can use the same username and password on your computer and phone.
1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create your Microsoft account if you don’t have one already, or sign in with your
existing username and password.
Tip: You can also create a Microsoft account later. On the start screen, swipe down from the
top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft
account.
You can also create or manage your account at www.live.com.
Explore your tiles, apps, and settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts
to your favourite apps and the contacts you need the most, and find all your apps easily in the apps
menu.
© 2015 Microsoft Mobile. All rights reserved. 14

The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks,
and more. Some tiles may show you notifications and updates, such as your missed calls, received
messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
Tip: To go back to the start screen from any view, press .
The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up
here. To look up an app in the apps menu, tap , or tap a letter.
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin
to start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
© 2015 Microsoft Mobile. All rights reserved. 15

In the action centre, you can quickly see notifications, such as your missed calls and unread mails and
messages, open the camera, and access all phone settings.
Navigate inside an app
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover
more actions, use the options menu.
In most apps, to go to another view, swipe left.
Find more options in an app
Tap .
In the options menu, you can find additional settings and actions that are not shown as icons.
© 2015 Microsoft Mobile. All rights reserved. 16

Use the touch screen
Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Example: To open an app or other item, tap the app or item. To edit or delete a calendar
appointment, tap and hold the appointment, and select the appropriate option.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe down
from the top of the screen, tap ALL SETTINGS > touch, and switch Touch sensitivity to
high.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds, and slide your finger across the screen.
© 2015 Microsoft Mobile. All rights reserved. 17

Swipe
Place your finger on the screen, and slide your finger in the direction you want.
Example: Swipe left or right between the start screen and the apps menu, or between different
views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a
flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
© 2015 Microsoft Mobile. All rights reserved. 18

Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Important: Avoid scratching the touch screen.
Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen
in its current orientation, on the start screen, swipe down from the top of the screen, and tap
ALL SETTINGS > screen rotation. Switch Rotation lock to On . Screen rotation may not
work in all apps or views.
Transfer content to your Lumia phone
Learn how to transfer content to your Lumia phone.
© 2015 Microsoft Mobile. All rights reserved. 19

Transfer content to your new Lumia phone
Got a new phone and don’t want to lose your photos, videos, and other important stuff you have on
your old phone? There are nifty ways to transfer content to your new phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer. Depending on what
you need to install and how much content you are transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may be available to
convert the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts, text messages, and pictures from your old phone. The app does not work with
all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your
contacts to your Microsoft account, to import your contacts from the service, just sign in to
your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
© 2015 Microsoft Mobile. All rights reserved. 20