Nokia N97 User manual

Nokia N97 User Guide
Issue 3.0

Contents
Safety 6
About your device 6
Network services 7
Shared memory 7
Mail for Exchange 8
Find help 9
Support 9
In-device help 9
Do more with your device 9
Update device software 9
Settings 10
Access codes 11
Remote lock 11
Prolong battery life 11
Free memory 12
Get started 13
Keys and parts (top) 13
Keys and parts (front) 13
Keys and parts (back) 14
Keys and parts (sides) 14
Insert the SIM card and battery 14
Memory card 15
Antenna locations 16
Switch the device on and off 17
Charge the battery 17
Headset 18
Attach wrist strap 19
Touch screen actions 19
Write text 21
Lock the keys and touch screen 24
Nokia Switch 24
Profiles 25
Your device 26
Home screen 26
Display indicators 28
Shortcuts 29
Search 30
Volume and loudspeaker control 30
Offline profile 31
Fast downloading 31
Ovi (network service) 32
Make calls 34
Touch screen during calls 34
Make a voice call 34
During a call 34
Voice and video mailboxes 35
Answer or reject a call 35
Make a conference call 36
Speed dial a phone number 36
Call waiting 36
Voice dialling 37
Make a video call 37
During a video call 38
2Contents

Answer or reject a video call 38
Internet calls 39
Video sharing 40
Log 42
Contacts (phonebook) 43
Save and edit names and numbers 43
Contacts toolbar 43
Manage names and numbers 44
Default numbers and addresses 44
Contact cards 44
Set contacts as favourites 45
Ringing tones, images, and call text for contacts 45
Copy contacts 45
SIM services 46
Contact groups 46
Ovi Contacts 47
Messaging 53
Messaging main view 53
Write and send messages 53
Messaging inbox 54
Mailbox 55
View messages on a SIM card 57
Cell broadcast messages 57
Service commands 57
Messaging settings 57
Mail for Exchange 62
Connectivity 62
Data connections and access points 62
Network settings 63
Wireless LAN 63
Access points 65
Active data connections 68
Synchronisation 68
Bluetooth connectivity 69
USB 72
PC connections 72
Administrative settings 72
Internet 73
Browse the web 73
Browser toolbar 74
Navigate pages 75
Web feeds and blogs 75
Content search 75
Bookmarks 75
Empty the cache 76
End the connection 76
Connection security 76
Web settings 77
Positioning (GPS) 78
About GPS 78
Assisted GPS (A-GPS) 78
Hold your device correctly 79
Tips on creating a GPS connection 79
Position requests 80
Landmarks 80
Contents 3

GPS data 80
Positioning settings 81
Ovi Maps 82
Maps overview 82
Use the compass 82
View your location and the map 83
Map view 83
Change the look of the map 84
Find a location 84
View location details 84
Plan a route 85
Save places and routes 86
View and organise places or routes 86
Send places to your friends 87
Synchronise your Favourites 87
Share location 87
Get voice guidance 88
Walk to your destination 88
Drive to your destination 89
Navigation view 90
Get traffic and safety information 90
Camera 90
Activate the camera 90
Image capture 91
Video recording 95
Camera settings 96
Photos 96
About Photos 96
View images and videos 97
View and edit file details 98
Organise images and video clips 98
Photos toolbar 98
Albums 99
Tags 99
Slide show 99
TV-out mode 100
Edit images 101
Edit video clips 101
Image print 102
Share online 102
Music 103
Play a song or a podcast 103
Playlists 104
Podcasts 104
Transfer music from a computer 105
Ovi Music 105
FM transmitter 105
Nokia Podcasting 106
FM radio 110
Videos 110
Download and view video clips 111
Video feeds 111
My videos 112
Transfer videos from your PC 112
Video settings 112
4Contents

Personalise your device 113
Change the look of your device 113
Profiles 113
3-D tones 113
Modify the home screen 114
Modify the main menu 114
Applications 114
Calendar 114
Clock 115
RealPlayer 116
Recorder 117
Notes 118
Office 118
Settings 122
Phone settings 122
Application manager 129
Calling settings 131
Troubleshooting 133
Green tips 135
Save energy 135
Product and safety information 135
Index 141
Contents 5

Safety
Read these simple guidelines. Not following them may be
dangerous or illegal. Read the complete user guide for further
information.
SWITCH ON SAFELY
Do not switch the device on when wireless phone
use is prohibited or when it may cause interference
or danger.
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect performance.
SWITCH OFF IN RESTRICTED AREAS
Follow any restrictions. Switch the device off in
aircraft, near medical equipment, fuel, chemicals,
or blasting areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to
operate the vehicle while driving. Your first
consideration while driving should be road safety.
QUALIFIED SERVICE
Only qualified personnel may install or repair this
product.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do
not connect incompatible products.
WATER-RESISTANCE
Your device is not water-resistant. Keep it dry.
About your device
The wireless device described in this guide is approved for
use on the (E)GSM 850, 900, 1800, 1900, and UMTS 850, 1900,
2100 networks. Contact your service provider for more
information about networks.
When using the features in this device, obey all laws and
respect local customs, privacy and legitimate rights of others,
including copyrights.
Copyright protection may prevent some images, music, and
other content from being copied, modified, or transferred.
Your device supports several methods of connectivity. Like
computers, your device may be exposed to viruses and other
harmful content. Exercise caution with messages,
6Safety

connectivity requests, browsing, and downloads. Only install
and use services and other software from trustworthy
sources that offer adequate security and protection against
harmful software, such as applications that are Symbian
Signed or have passed the Java Verified™ testing. Consider
installing antivirus and other security software on your
device and any connected computer.
Important: Your device can only support one antivirus
application. Having more than one application with antivirus
functionality could affect performance and operation or
cause the device to stop functioning.
Your device may have preinstalled bookmarks and links for
third-party internet sites. You may also access other third-
party sites through your device. Third-party sites are not
affiliated with Nokia, and Nokia does not endorse or assume
liability for them. If you choose to access such sites, you
should take precautions for security or content.
Warning:
To use any features in this device, other than the alarm clock,
the device must be switched on. Do not switch the device on
when wireless device use may cause interference or danger.
The office applications support common features of Microsoft
Word, PowerPoint, and Excel (Microsoft Office 2000, XP, and
2003). Not all file formats can be viewed or modified.
Remember to make back-up copies or keep a written record
of all important information stored in your device.
When connecting to any other device, read its user guide for
detailed safety instructions. Do not connect incompatible
products.
The images in this guide may differ from your device display.
Network services
To use the device you must have service from a wireless
service provider. Some features are not available on all
networks; other features may require that you make specific
arrangements with your service provider to use them.
Network services involve transmission of data. Check with
your service provider for details about fees in your home
network and when roaming on other networks. Your service
provider can explain what charges will apply. Some networks
may have limitations that affect how you can use some
features of this device requiring network support such as
support for specific technologies like WAP 2.0 protocols (HTTP
and SSL) that run on TCP/IP protocols and language-
dependent characters.
Your service provider may have requested that certain
features be disabled or not activated in your device. If so,
these features will not appear on your device menu. Your
device may also have customized items such as menu names,
menu order, and icons.
Shared memory
The following features in this device may share memory:
multimedia messaging (MMS), e-mail application, instant
messaging. Use of one or more of these features may reduce
the memory available for the remaining features sharing
Safety 7

memory. Your device may display a message that the memory
is full when you try to use a shared memory feature. In this
case, delete some of the information or entries stored in the
shared memory features before continuing.
During extended operation such as an active video call and
high speed data connection, the device may feel warm. In
most cases, this condition is normal. If you suspect the device
is not working properly, take it to the nearest authorised
service facility.
Mail for Exchange
Use of the Mail for Exchange is limited to over-the-air
synchronisation of PIM information between the Nokia
device and the authorised Microsoft Exchange server.
8Safety

Find help
Support
When you want to learn more about how to use your product
or you are unsure how your device should function, go to
www.nokia.com/support, or using a mobile device,
nokia.mobi/support. You can also select Menu >
Applications > Help in your device.
If this does not resolve your issue, do one of the following:
•Reboot your device. Switch off the device, and remove
the battery. After about a minute, replace the battery,
and switch on the device.
•Restore the original factory settings.
•Update your device software.
If your issue remains unsolved, contact Nokia for repair
options. Go to www.nokia.com/repair. Before sending your
device for repair, always back up the data in your device.
In-device help
Your device contains instructions to help to use the
applications in your device.
To open help texts from the main menu, select Menu >
Applications > Help and the application for which you want
to read instructions.
When an application is open, to access the help text for the
current view, select Options > Help.
When you are reading the instructions, to change the size of
the help text, select Options > Decrease font size or
Increase font size.
You may find links to related topics at the end of the help text.
If you select an underlined word, a short explanation is
displayed.
Help texts use the following indicators:
Link to a related help topic.
Link to the application being discussed.
When you are reading the instructions, to switch between
help texts and the application that is open in the background,
select Options > Show open apps. and the desired
application.
Do more with your device
There are various applications provided by Nokia and third
party software developers, that help you do more with your
device. To find and download applications, visit the Ovi Store
at store.ovi.com. These applications are explained in the
guides that are available on the product support pages at
www.nokia.com/support or your local Nokia website.
Update device software
About device software and application updates
With device software updates and application updates, you
can get new features and enhanced functions for your device.
Find help 9

Updating the software may also improve your device
performance.
It is recommended that you back up your personal data
before updating your device software.
Warning:
If you install a software update, you cannot use the device,
even to make emergency calls, until the installation is
completed and the device is restarted. Be sure to back up data
before accepting installation of an update.
Downloading software updates may involve the transmission
of large amounts of data (network service).
Make sure that the device battery has enough power, or
connect the charger before starting the update.
After you update your device software or applications, the
instructions in the user guide may no longer be up to date.
Update software using your device
You can check if there are updates available for your device,
and download them to your device (network service).
Select Menu > Settings > Phone > Phone mgmt. >
Device updates and Options > Check for updates.
Update device software using your PC
You can use the Nokia Software Updater PC application to
update your device software. Toupdate your device software,
you need a compatible PC, a high-speed internet connection,
and a compatible USB data cable to connect your device to
the PC.
To get more information and to download the Nokia
Software Updater application, go to www.nokia.com/
softwareupdate.
Settings
Your device normally has MMS, GPRS, streaming, and mobile
internet settings automatically configured, based on your
network service provider information. You may have settings
from your service providers already installed in your device,
or you may receive or request the settings from the network
service providers as a special message.
10 Find help

You can change the general settings in your device, such as
language, standby mode, display, and keypad lock settings.
Access codes
If you forget any of the access codes, contact your service
provider.
Personal identification number (PIN) code — This code
protects your SIM card against unauthorised use. The PIN
code (4 - 8 digits) is usually supplied with the SIM card. After
three consecutive incorrect PIN code entries, the code is
blocked, and you need the PUK code to unblock it.
UPIN code — This code may be supplied with the USIM card.
The USIM card is an enhanced version of the SIM card and is
supported by 3G mobile phones.
PIN2 code — This code (4 - 8 digits) is supplied with some
SIM cards, and is required to access some functions in your
device.
Lock code (also known as security code) — The lock code
helps you to protect your device against unauthorised use.
The preset code is 12345. You can create and change the code,
and set the device to request the code. Keep the new code
secret and in a safe place separate from your device. If you
forget the code and your device is locked, your device will
require service. Additional charges may apply, and all the
personal data in your device may be deleted. For more
information, contact a Nokia Care Point or your device dealer.
Personal Unblocking Key (PUK) code and PUK2 code — These
codes (8 digits) are required to change a blocked PIN code or
PIN2 code, respectively. If the codes are not supplied with the
SIM card, contact the network service provider whose SIM
card is in your device.
UPUK code — This code (8 digits) is required to change a
blocked UPIN code. If the code is not supplied with the USIM
card, contact the network service provider whose USIM card
is in your device.
International Mobile Equipment Identity (IMEI)
number — This number (15 or 17 digits) is used to identify
valid devices on the GSM network. Devices that are, for
example, stolen, can be blocked from accessing the network.
The IMEI number for your device can be found under the
battery.
Remote lock
To prevent unauthorised use of your device, you can lock your
device and memory card remotely using a text message. You
must define the text message, and to lock your device, send
the text message to your device. To unlock your device, you
need the lock code.
To enable remote locking, and to define the text message,
select Menu > Settings and Phone > Phone mgmt. >
Security settings > Phone and SIM card > Remote phone
locking > Enabled. Tap the text input field to enter the text
message content (5-20 characters), select , and verify the
message. Enter the lock code.
Prolong battery life
Many features in your device increase the demand on battery
power and reduce the battery lifetime. To save battery
power, note the following:
Find help 11

•Features that use Bluetooth technology, or allowing such
features to run in the background while using other
features, increase the demand on battery power.
Deactivate Bluetooth technology when you do not need
it.
•Features that use wireless LAN (WLAN), or allowing such
features to run in the background while using other
features, increase the demand on battery power. WLAN
on your Nokia device deactivates when you are not trying
to connect, not connected to an access point, or not
scanning for available networks. To further reduce
battery consumption, you can specify that your device
does not scan, or scans less often, for available networks
in the background.
•If you have set Packet data connection to When
available in connection settings, and there is no packet
data coverage (GPRS), the device periodically tries to
establish a packet data connection. To prolong the
operating time of your device, select Packet data
connection > When needed.
•The Maps application downloads new map information
when you scroll to new areas on the map, which
increases the demand on battery power. You can prevent
the automatic download of new maps.
•If the signal strength of the cellular network varies much
in your area, your device must scan for the available
network repeatedly. This increases the demand on
battery power.
If the network mode is set to dual mode in the network
settings, the device searches for the 3G network. You can
set the device to use only the GSM network. To use only
the GSM network, select Menu > Settings and
Connectivity > Network > Network mode > GSM.
•The backlight of the display increases the demand on
battery power. In the display settings, you can change
the length of the time-out period after which the
backlight is switched off. Select Menu > Settings and
Phone > Display > Light time-out. To adjust the light
sensor that observes lighting conditions and adjusts the
display brightness, in the display settings, select Light
sensor.
•Leaving applications running in the background
increases the demand on battery power. To close the
applications you are not using, if they are not responding,
select Options > Show open apps., and go to the
application using the menu key. Press and hold the menu
key to open the application, and select Options > Exit.
Free memory
To view how much space is available for different data types,
select Menu > Applications > Office > File mgr..
Many features of the device use memory to store data. The
device notifies you if the memory in different memory
locations is low.
To free memory, transfer data to a compatible memory card
(if available) or to a compatible computer.
To remove data you no longer need, use File manager or open
the respective application. You can remove the following:
12 Find help

•Messages in the folders in Messaging and retrieved e-mail
messages in the mailbox
•Saved web pages
•Contact information
•Calendar notes
•Applications shown in Application manager that you do
not need
•Installation files (.sis or .sisx) of applications you have
installed. Transfer the installation files to a compatible
computer.
•Images and video clips in Photos. Back up the files to a
compatible computer.
Get started
Keys and parts (top)
1Power key
2Nokia AV connector (3.5 mm) for compatible headsets,
headphones, and TV-out connectors
Keys and parts (front)
1Proximity sensor
2Earpiece
3Touch screen
4Menu key
5Call key
6Secondary camera lens
7Light sensor
8End key
Do not cover the area above the touch screen, for example,
with protective film or tape.
Get started 13

Keys and parts (back)
1Camera flash
2Camera lens
3Lens cover
Keys and parts (sides)
1Stereo speaker
2Micro USB connector
3Charging indicator light
4Lock switch
5Volume up/Zoom in key
6Volume down/Zoom out key
7Capture key
Note: The surface of this device does not contain nickel in
the platings. The surface of this device contains stainless
steel.
Insert the SIM card and battery
Follow the instructions carefully, to avoid damaging the back
cover.
Always switch the device off and disconnect the charger
before removing the battery.
1 Remove the back cover by lifting it from the bottom end
of the device.
2 If the battery is inserted, lift the battery in the direction
of the arrow to remove it.
14 Get started

3 Pull out the SIM card holder, and insert the SIM card.
Ensure that the gold-coloured contact area on the card is
facing down and that the bevelled corner on the card is
facing the bevelled corner on the holder. Push the SIM
card holder back in.
4 Align the contacts of the battery with the corresponding
connectors on the battery compartment, and insert the
battery in the direction of the arrow.
5 To replace the back cover, direct the top locking catches
toward their slots, and press down until the cover locks
into place.
Memory card
Use only compatible microSD cards approved by Nokia for use
with this device. Nokia uses approved industry standards for
Get started 15

memory cards, but some brands may not be fully compatible
with this device. Incompatible cards may damage the card
and the device and corrupt data stored on the card.
Insert the memory card
A memory card may be already inserted in the device. If not,
do the following:
1 Remove the back cover of the device.
2 Insert a compatible memory card in the slot. Ensure that
the contact area on the card is facing down and towards
the slot.
3 Push the card in. You can hear a click when the card locks
into place.
4 Replace the back cover. Keep the device facing down
when replacing the cover. Ensure that the cover is
properly closed.
Remove the memory card
Important: Do not remove the memory card during an
operation when the card is being accessed. Doing so may
damage the memory card and the device, and corrupt data
stored on the card.
1 Before you remove the card, press the power key, and
select Remove memory card. All applications are closed.
2WhenRemoving memory card will close all open
applications. Remove anyway? is displayed, select
Yes.
3WhenRemove memory card and press 'OK' is
displayed, remove the back cover of the device.
4 Press the memory card to release it from the slot.
5 Pull out the memory card. If the device is switched on,
select OK.
6 Replace the back cover. Ensure that the cover is properly
closed.
Antenna locations
Your device may have internal and external antennas. Avoid
touching the antenna area unnecessarily while the antenna
is transmitting or receiving. Contact with antennas affects the
16 Get started

communication quality and may cause a higher power level
during operation and may reduce the battery life.
Switch the device on and off
To switch on the device:
1 Press and hold the power key.
2 If the device asks for a PIN code or lock code, enter it, and
select OK. The preset lock code is 12345. If you forget the
code and your device is locked, your device will require
service and additional charges may apply. For more
information, contact a Nokia Care point or your device
dealer.
To switch off the device, press the power key briefly, and
select Switch off!.
Charge the battery
Your battery has been partially charged at the factory. There
is no need to charge the device in advance. If the device
indicates a low charge, do the following:
Get started 17

Regular charging
1 Connect the charger to a wall outlet.
2 Connect the charger to the device. The charging indicator
light next to the USB connector is lit when the battery is
being charged.
3 When the device indicates a full charge, disconnect the
charger from the device, then from the wall outlet.
You do not need to charge the battery for a specific length of
time, and you can use the device while it is charging. If the
battery is completely discharged, it may take several minutes
before the charging indicator appears on the display or
before any calls can be made.
Tip: Disconnect the charger from the wall outlet when the
charger is not in use. A charger that is connected to the outlet
consumes power even when it is not connected to the device.
USB charging
You can use USB charging when a wall outlet is not available.
With USB charging, you can also transfer data while charging
the device.
1 Connect a compatible USB device to your device using a
compatible USB cable.
Depending on the type of device that is used for charging,
it may take a while for charging to start.
2 If your device is switched on, you can select from the
available USB mode options on the display of the device.
Note: During extended operation or charging, the device or
the charger may feel warm. In most cases, this condition is
normal. If you suspect that the device or the charger are not
working properly, take them to the nearest authorised
service facility.
Headset
You can connect a compatible headset or compatible
headphones to your device. You may need to select the cable
mode.
18 Get started

Warning:
When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Do not connect products that create an output signal as this
may cause damage to the device. Do not connect any voltage
source to the Nokia AV Connector.
When connecting any external device or any headset, other
than those approved by Nokia for use with this device, to the
Nokia AV Connector, pay special attention to volume levels.
Attach wrist strap
1 Open the back cover.
2 Thread a wrist strap, and tighten it.
3 Close the back cover.
Touch screen actions
Use the touch screen with your finger or with a stylus (if
available).
Important: Use only a stylus approved by Nokia for use with
this device. Using any other stylus may invalidate any
warranty applying to the device and may damage the touch
screen. Avoid scratching the touch screen. Never use an actual
pen or pencil or other sharp objects to write on the touch
screen.
Tap and double-tap
To open an application or other element on the touch screen,
you normally tap it with your finger. However, to open the
following items, you must tap them twice.
•List items in an application, such as the Drafts folder in
the Messaging application.
•Files in a file list, for example, an image in the Captured
folder in the Photos application.
Tip: When you open a list view, the first item is already
highlighted. To open the highlighted item, tap it once.
If you tap a file or similar item once, it is not opened, it
becomes highlighted. To see the options available for the
item, select Options or, if available, select an icon from
a toolbar.
Select
In this user documentation, to open applications or items by
tapping them once or twice, you "select" them.
Get started 19

Example: To select Options > Help, tap Options, and then
tap Help.
Drag
To drag, place your finger on the screen, and slide it across
the screen.
Example: To scroll up or down on a web page, drag the page
with your finger.
Swipe
To swipe, slide your finger quickly left or right on the screen.
Example: When viewing an image, to view the next or
previous image, swipe left or right, respectively.
Flick
To flick, place your finger on the screen, slide it quickly across
the screen, then quickly lift your finger. The content of the
screen will continue scrolling with the speed and direction it
had at the moment of release. To select an item from a
scrolling list and to stop the movement, tap the item. In your
device, flicking is available in Music player.
20 Get started