Nokia Sprint Lumia 635 User manual

Quick Guide Nokia Lumia 635
2014-05-06 Issue 1.0 (draft) EN RM-975

Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you,
available when needed. Check out videos, find answers to
your questions, and get helpful tips. On the start screen,
swipe left, and tap Nokia Care. If you’re new to Windows
Phone, check out the section for new Windows Phone
users.
For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/support.
Check out the videos at www.youtube.com/
NokiaSupportVideos.
For info on Microsoft Mobile Service terms and Privacy
policy, go to www.nokia.com/privacy.
First start-up
Your new phone comes with great features that are
installed when you start your phone for the first time.
Allow some minutes while your phone sets up.
2

Quick Guide
Nokia Lumia 635
Contents
Safety 4
Keys and parts 6
Get started 8
Try out the touch screen 11
Get the basics 12
Take your friends with you 13
Help and tips 14
Feature-specific information 15
Find your model number and serial
number (IMEI) 15
Product and safety information 15
3

Safety
Read these simple guidelines. Not following them may be
dangerous or illegal. For further info, read the complete
user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is
not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals
or near medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free
to operate the vehicle while driving. Your first
consideration while driving should be road
safety.
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair
this product.
BATTERIES, CHARGERS, AND OTHER
ACCESSORIES
Use only batteries, chargers, and other
accessories approved by Microsoft Mobile for
use with this device. Third-party chargers that
comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be
compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass
can break if the device is dropped on a hard
surface or receives a substantial impact. If the
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glass breaks, do not touch the glass parts of the device or
attempt to remove the broken glass from the device. Stop
using the device until the glass is replaced by qualified
service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when
used either in the normal use position against
the ear or when positioned at least 5/8 inch (1.5
centimetres) away from the body. The specific
maximum SAR values can be found in the Certification
Information (SAR) section of this user guide. For more
info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder
is used for body-worn operation, it should not contain
metal and should provide at least the above-stated
separation distance from the body. Note that mobile
devices may be transmitting even if you are not making a
voice call.
5

Keys and parts
1 Audio connector AHJ 3.5 mm
2Earpiece
3Volumekeys
4 Power/Lock key
5Microphone
6 Antenna area
7Camera
8 Loudspeaker
9Micro-USBconnector
Some of the accessories mentioned in this user
guide, such as charger, headset, or data cable,
may be sold separately.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce
battery life due to higher power level during
operation.
6

7

Get started
Before you start using your phone, remove the
back cover to insert the micro-SIM card (also
known as the mini-UICC card).
Remove the back cover
Make sure the phone is switched off.
1. At the top corner of the phone, put your index
finger in the seam between the screen frame and
the back cover. Do not use any sharp tools, as
they may damage the phone.
2. Press the middle of the back cover, bend the
cover open, and remove it.
8

Insert the SIM and memory card
1. If the battery is in, lift it out.
2. Slide the micro-SIM card into the SIM slot with
the metal contact area down.
3. If you have a memory card, slide the card into
the memory card slot.
It is recommended that you use a fast microSD
card from a well-known manufacturer.
Important: Your device uses a mini-UICC SIM
card, also known as a micro-SIM card. Use of
incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and
may corrupt data stored on the card.
9

Replace the battery and back cover
1. Line up the battery contacts, and put the
battery in.
2. Press the bottom edge of the back cover
against the bottom edge of your phone, and snap
the cover into place.
3. To switch your phone on, press and hold the
power key.
Charge the battery
Plug a compatible charger into a wall outlet, and
connect the micro-USB end to your phone. You
can also charge your phone from a computer with
a USB cable.
If the battery is completely discharged, it may
need to charge for up to 20 minutes before you
can use your device. The charging indicator may
not be displayed in this time.
10

Try out the touch screen
To use your phone, simply tap or tap and hold the
touch screen.
Swipe
To, for example, open the action centre, place a
finger at the top of the screen, and slide it down.
Zoom in or out
Place 2 fingers on an item, such as a photo, and
slide your fingers apart or together.
Tap and hold to open a menu
Place your finger on an item, until the menu
opens.
11

Get the basics
Make a call
1. Tap > , type in the phone number, and tap
call. To type in the + character, used for
international calls, tap and hold 0.
The + character only works from abroad. The +
character may not work in all regions. In this case,
enter the international access code directly.
2. To end the call, tap end call.
Lock the keys and screen
Press the power key briefly.
To unlock, press the power key, and drag the lock
screen up.
Switch between views and apps
To switch between the start screen and the apps
menu, simply swipe left or right.
To switch between open apps, press and hold
, and choose the app you want. To close an app,
tap .
Personalise the start screen
To move a tile on the start screen, place your
finger on the item for a second or two, and drag
the item to a new location.
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Take your friends with you
Get in touch with your friends, family, and
colleagues. The People hub is the place to manage
your contact info.
In your old phone, switch Bluetooth on, and make
sure it’s visible to other devices.
Transfer contacts
1. To transfer contacts and text messages from
your old phone, on the start screen, swipe left,
and tap Transfer my Data.
2. Follow the instructions shown, and tap
continue.
3. Switch Bluetooth on in your new phone, select
your old phone from the list, and follow the
instructions shown on both phones.
Not all phones may be compatible.
Add a new contact
Tap People, swipe to contacts, and tap .
Import contacts from a SIM card
Tap People, swipe to contacts, and tap >
settings > import from SIM.
13

Help and tips
Get the most out of your phone while getting the
battery life you need.
If you want to save battery power, you can:
• Switch battery saver mode on
• Close data connections, such as Bluetooth or
wireless networks, when you're not using them
• Set your phone to check for new mail or other
feeds less frequently
• Lower the screen brightness, and set the screen
to switch off after a shorter time
• Mute unnecessary sounds, such as key tones
If your phone freezes
If your phone isn't responding, press and hold the
power key for about 10 seconds. The phone
vibrates and restarts. You can also take the
battery out for a few seconds. Put the battery
back in, and switch your phone on again. No
content, such as contacts or messages, is
deleted. If this doesn’t help, visit
www.nokia.com/support.
14

Feature-specific information
Using services or downloading content may cause the transfer of
large amounts of data, which may result in data costs.
Use only compatible memory cards approved for use with this device.
Incompatible cards may damage the card and the device and corrupt
data stored on the card.
Characters with accents, other marks, or some language options, take
more space, and limit the number of characters that can be sent in a
single message.
To access the Windows Phone software license terms, select
Settings > about. Please read the terms. Please note that by using
the software, you accept the terms. If you do not accept the terms,
do not use the device or software. Instead contact Microsoft Mobile
or the party from which you purchased the device to determine its
return policy.
Find your model number and serial
number (IMEI)
If you need to contact Nokia Care or your service provider, you may
need info, such as your phone's model number and serial number
(IMEI). To see the info, on the start screen, swipe down from the top
of the screen, and tap all settings > about > More information.
You can also find the info on your phone label, which is located under
the back cover.
Tip: To view your phone's IMEI number, dial *#06#.
Product and safety information
Network services and costs
You can only use your device on the LTE 700 (17), 850 (5), 1700 (4),
1900 (2), 2600 (7); WCDMA 850, 1700/2100, 1900, 2100; and GSM 850,
900, 1800, 1900 MHz networks. You need a subscription with a service
provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Important: 4G/LTE might not be supported by your network
service provider or by the service provider you are using when
traveling. In these cases, you may not be able to make or receive calls,
send or receive messages or use mobile data connections. To make
sure your device works seamlessly when full 4G/LTE service is not
available, it is recommended that you change the highest connection
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speed from 4G to 3G. To do this, swipe left on the start screen, and
tap Settings > mobile+SIM. Switch Highest connection speed to
3G.
For more info, contact your network service provider.
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device, if supported by your device.
• Switch the call restrictions off in your phone, such as call barring,
fixed dialling, or closed user group.
• Make sure flight mode is not switched on.
• If the phone screen and keys are locked, unlock them.
3. Press .
4. Select .
5. Select .
6. Type in the official emergency number for your present location.
Emergency call numbers vary by location.
7. Select call.
8. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
When you switch your phone on for the first time, you are asked to
create your Microsoft account and set up your phone. To make an
emergency call during the account and phone setup, tap emergency
call.
Important: Activate both cellular and internet calls, if your phone
supports internet calls. The phone may attempt to make emergency
calls both through cellular networks and through your internet call
service provider. Connections in all conditions cannot be guaranteed.
Never rely solely on any wireless phone for essential communications
like medical emergencies.
Take care of your device
See the in-device user guide for important instructions on how to take
care of your device.
Do not drop, knock, or shake the device or the battery. Rough
handling can break them.
About Digital Rights Management
When using this device, obey all laws and respect local customs,
privacy and legitimate rights of others, including copyrights.
Copyright protection may prevent you from copying, modifying, or
transferring photos, music, and other content.
16

Battery and charger info
Use your device only with an original BL-5H rechargeable battery.
Charge your device with AC-20U charger. Charger plug type may
vary.
Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may also
be compatible.
Microsoft Mobile may make additional battery or charger models
available for this device.
Battery and charger safety
Always switch the device off and unplug the charger before removing
the battery. To unplug a charger or an accessory, hold and pull the
plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for
optimal performance. Extreme temperatures reduce the capacity and
lifetime of the battery. A device with a hot or cold battery may not
work temporarily.
Accidental short-circuiting can happen when a metallic object touches
the metal strips on the battery. This may damage the battery or the
other object.
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediately flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service centre before continuing to
use it. Never use a damaged battery or charger. Do not charge your
device during a lightning storm. Only use the charger indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
17

function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 15.3 centimetres (6
inches) between a wireless device and the medical device. Persons
who have such devices should:
• Always keep the wireless device more than 15.3 centimetres (6
inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Microsoft Mobile is committed to making mobile phones easy to use
for all individuals, including those with disabilities. For more
information, visit www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
This device has been tested and rated for use with hearing aids for
some of the wireless technologies used in this device. However, there
may be some newer wireless technologies used in this device that
have not yet been tested for use with hearing aids. It is important to
try the different features of this device thoroughly and in different
locations, using your hearing aid or cochlear implant, to determine if
you hear any interference. Consult your service provider about its
return and exchange policies and for information on hearing aid
compatibility.
Some wireless devices may interfere with some hearing aids.
Your device complies with FCC rules on hearing aid compatibility.
These rules require an M3 rating or higher. The M value of your device
is marked on the device sales package. To determine the M-rating of
your hearing aid and compatibility with this device, consult your
hearing health professional. For more info about accessibility, go to
www.nokiaaccessibility.com.
To use a telecoil-equipped hearing aid with this device, activate the
hearing aid (T switch) and the device telecoil. The sound quality
depends on the type of your hearing aid.
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Nickel
The surface of this device is nickel-free.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal
Communications Commission (FCC) published statements and
questions and answers concerning cellular telephones and health.
Microsoft Mobile encourages you to visit these websites for updated
information. You can access the FDA website at www.fda.gov/
Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm and the
FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Additional health-related information is available from the World
Health Organization (WHO) at www.who.int/mediacentre/
factsheets/fs193/en/ and The National Cancer Institute ("NCI")
www.cancer.gov/ncicancerbulletin/NCI_Cancer_Bulletin_092308/
page7. In the event that you are concerned about possible health
effects, the FDA suggests that you limit your own or your children’s
radio frequency (RF) exposure by limiting the length of calls or by
using handsfree devices.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Safety and texting while driving
Safety should be every driver’s first priority. Drivers must obey all
local laws that may include restrictions on the use of cellular
telephones or accessories while driving. If use is legal, always keep
your hands free to operate the vehicle while driving and use a
handsfree device whenever possible. Suspend calls in heavy traffic or
hazardous weather. Get to know your cellular phone and its features
and make any necessary information inputs prior to driving. Do not
input data or engage in text messaging while driving. Cellular
telephones should not be used when use may be a distraction to the
driver.
The Cellular Telecommunications & Internet Association (CTIA) has
published further info and tips on safe use of cellular telephones at
www.ctia.org/consumer_info/safety, which we encourage you to
review.
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Potentially explosive environments
Switch your device off in potentially explosive environments, such as
near petrol pumps. Sparks may cause an explosion or fire resulting in
injury or death. Note restrictions in areas with fuel; chemical plants;
or where blasting operations are in progress. Areas with a potentially
explosive environment may not be clearly marked. These usually are
areas where you are advised to switch your engine off, below deck on
boats, chemical transfer or storage facilities, and where the air
contains chemicals or particles. Check with the manufacturers of
vehicles using liquefied petroleum gas (such as propane or butane) if
this device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets international guidelines for exposure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended
to assure the protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
Maximum SAR value Frequency bands
used when
Maximum SAR value
was recorded
When held against
the head
0.61 W/kg over 10g LTE 1900 and WLAN
2450
When operated at a
separation distance
of 5/8 inch (1.5
centimetres) from
the body
0.60 W/kg over 10g WCDMA 2100 and
WLAN2450
Your mobile device is also designed to meet the United States Federal
Communications Commission (FCC) and Industry Canada SAR (IC)
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