Nokia BGW320 User manual

BGW320 Wi-Fi Gateway
What Do the Lights Mean?
Complete guide to the information the
LED lights on your BGW320 Wi-Fi
Gateway provide.

Service LED
Color
Meaning
Solid White
Your Wi-Fi Gateway is online. Connect a device and enjoy!
Blinking White (Fast)
Your Wi-Fi Gateway is starting up, please wait during this time.
Blinking White (Slow)
Your Wi-Fi Gateway is powering up.
Blinking Green (Fast)
Your Wi-Fi Gateway is connected to the network, and ready for activation.
Note: This occurs only during initial installation.
Solid Red
WPS LED is OFF
Your Wi-Fi Gateway is in a location that is causing it to overheat. Move it to a
flat surface (no carpet) where there is sufficient space around, under and
above the device for air to cool your Wi-Fi Gateway
Solid Red
WPS LED is Solid Red
Your Wi-Fi Gateway has a hardware issue. If rebooting doesn't fix it, it needs
replacement.
Blinking Red (Fast)
There is a network service issue which may require AT&T intervention. This
may be a momentary problem; please see if there is a service outage in your
area using Smart Home Manager or myAT&T on a mobile device. Try
rebooting your Wi-Fi Gateway.
Blinking Red (Slow)
Your Wi-Fi Gateway does not have a broadband connection. Please check for
a loose, disconnected, or damaged cable, and then press and hold the Red
reset button for 10 seconds.
Solid Amber
Your Wi-Fi Gateway is powered on. Please wait while it starts up until the light
turns solid white.
Blinking Amber (Slow)
Your Wi-Fi Gateway is receiving an update. Please wait until the light turns
back to solid white.
Blinking Yellow (Fast)
Phone Registration has failed; one of your VoIP lines is having a problem.
LED Symbols
Fast Blink—approximately 2-3
blinks per second
Slow Blink –approximately 1
blink every 2 seconds.
Service LED and WPS button
LED behavior occurs at the
same time.
Service LED
WPS LED

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WPS LED
Color
Meaning
Off
Wi-Fi device Pairing is off –Press the button to begin pairing.
Blinking Red (Fast)
Service LED is Solid White
Your Wi-Fi Gateway has detected multiple Wi-Fi devices trying to connect. Please wait before trying again.
or
Your Wi-Fi Gateway has been rebooted. Please wait while it starts up.
Red
Service LED is Solid White
Attempt to connect your Wi-Fi devices using WPS has failed. Please wait until the light changes and then
press the WPS button to try again
Blinking Green (Fast)
Your Wi-Fi Gateway is going through a factory reset. Please wait while it starts back up.
Blinking Green (Slow)
Service LED is Solid White
The WPS button has been pressed. Please take action on the Wi-Fi device you are attempting to connect
to the gateway.
Ethernet LEDs (back)
Color
Meaning
Solid Green
The Port has established a link with a connected device. If the LED is off the device is not properly
connected or the connected device is not powered on.
Power LED (back)
Color
Meaning
Solid Green
Your Wi-Fi Gateway is powered on. No LED means the power is either not connected or no power at the
wall plug. If the front service LED is off, but the power jack LED is Green then your Wi-Fi Gateway needs to
be replaced.