Nokia 7368 ISAM ONT E-240W-A User manual

Nokia — Proprietary and confidential
Use pursuant to applicable agreements
7368 Intelligent Services Access
Manager ONT
7368 ISAM ONT E-240W-A Product Guide
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Nokia is a registered trademark of Nokia Corporation. Other products and company
names mentioned herein may be trademarks or tradenames of their respective
owners.
The information presented is subject to change without notice. No responsibility is
assumed for inaccuracies contained herein.
© 2019 Nokia.
Containsproprietary/tradesecretinformationwhichisthepropertyofNokiaandmust
not be made available to, or copied or used by anyone outside Nokia without its
written authorization. Not to be used or disclosed except in accordance with
applicable agreements.
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1Preface
This preface provides general information about the documentation set for optical
network terminals (ONTs).
1.1 Scope
Thisdocumentation set providesinformationabout safety,featuresand functionality,
ordering, hardware installation and maintenance, and software installation
procedures for the current release.
1.2 Audience
This documentation set is intended for planners, administrators, operators, and
maintenance personnel involved in installing, upgrading, or maintaining the ONTs.
1.3 Required knowledge
The reader must be familiar with general telecommunications principles.
1.4 Acronyms and initialisms
The expansions and optional descriptions of most acronyms and initialisms appear
in the glossary.
1.5 Assistance and ordering phone numbers
Nokia provides global technical support through regional call centers. Phone
numbers for the regional call centers are available at the following URL:
http://support.alcatel-lucent.com.
For ordering information, contact your Nokia sales representative.
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1.6 Nokia quality processes
Nokia’s ONT quality practices are in compliance with TL 9000 requirements. These
requirements are documented in the Fixed Networks Quality Manual
3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical
requirements and customer end-point requirements are met. The customer or its
representatives may be allowed to perform on-site quality surveillance audits, as
agreed upon during contract negotiations
1.7 Safety information
For safety information, see the appropriate safety guidelines chapter.
1.8 Documents
Documents are available using ALED or OLCS.
Procedure 1 To download a ZIP file package of the customer documentation
1Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2From the Technical Content for drop-down menu, choose the product.
3Click on Downloads: Electronic Delivery.
4Choose Documentation from the drop-down menu and click Next.
5Select the image from the drop-down menu and click Next.
6Follow the on-screen directions to download the file.
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Procedure 2 To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Customer Support
website.
1Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2From the Technical Content for drop-down menu, choose the product.
3Click on Manuals and Guides to display a list of customer documents by title and part
number. You can filter this list using the Release drop-down menu.
4Click on the PDF to open or save the file.
1.9 Special information
The following are examples of how special information is presented in this document.
Danger — Danger indicates that the described activity or
situation may result in serious personal injury or death; for
example, high voltage or electric shock hazards.
Warning — Warning indicates that the described activity or
situation may, or will, cause equipment damage or serious
performance problems.
Caution — Caution indicates that the described activity or
situation may, or will, cause service interruption.
Note — A note provides information that is, or may be, of
special interest.
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1.9.1 Procedures with options or substeps
When there are options in a procedure, they are identified by letters. When there are
required substeps in a procedure, they are identified by roman numerals.
Procedure 3 Example of options in a procedure
At step 1, you can choose option a or b. At step 2, you must do what the step indicates.
1This step offers two options. You must choose one of the following:
aThis is one option.
bThis is another option.
2You must perform this step.
Procedure 4 Example of required substeps in a procedure
At step 1, you must perform a series of substeps within a step. At step 2, you must do what the
step indicates.
1This step has a series of substeps that you must perform to complete the step. You must
perform the following substeps:
iThis is the first substep.
ii This is the second substep.
iii This is the third substep.
2You must perform this step.
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1.10 Multiple PDF document search
You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a
common term. Adobe Reader displays the results in a single display panel. The
results are grouped by PDF file, and you can expand the entry for each file.
Procedure 5 To search multiple PDF files for a common term
1Open Adobe Acrobat Reader.
2Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears.
3Enter the search criteria.
4Click on the All PDF Documents In radio button.
5Select the folder in which to search using the drop-down menu.
6Click on the Search button.
Acrobat Reader displays the search results. You can expand the entries for each document
by clicking on the + symbol.
Note — The PDF files in which you search must be in the same
folder.
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Table of contents
1 Preface.............................................................................................3
1.1 Scope ..........................................................................................................3
1.2 Audience......................................................................................................3
1.3 Required knowledge....................................................................................3
1.4 Acronyms and initialisms.............................................................................3
1.5 Assistance and ordering phone numbers....................................................3
1.6 Nokia quality processes...............................................................................4
1.7 Safety information........................................................................................4
1.8 Documents ..................................................................................................4
1.9 Special information......................................................................................5
1.9.1 Procedures with options or substeps...........................................................6
1.10 Multiple PDF document search ...................................................................7
2 ETSI ONT safety guidelines.........................................................17
2.1 Safety instructions.....................................................................................17
2.1.1 Safety instruction boxes ............................................................................17
2.1.2 Safety-related labels..................................................................................18
2.2 Safety standards compliance ....................................................................19
2.2.1 EMC, EMI, and ESD compliance...............................................................19
2.2.2 Equipment safety standard compliance.....................................................19
2.2.3 Environmental standard compliance .........................................................20
2.2.4 Laser product standard compliance ..........................................................20
2.2.5 Acoustic noise emission standard compliance..........................................20
2.3 Electrical safety guidelines........................................................................20
2.3.1 Power supplies..........................................................................................20
2.3.2 Cabling ......................................................................................................21
2.3.3 Protective earth .........................................................................................21
2.4 ESD safety guidelines ...............................................................................21
2.5 Laser safety guidelines..............................................................................21
2.5.1 Laser classification....................................................................................22
2.5.1.1 Laser warning labels..................................................................................22
2.5.2 Transmit optical output..............................................................................24
2.5.3 Normal laser operation..............................................................................24
2.5.4 Location class............................................................................................25
2.6 Environmental requirements......................................................................25
3 ETSI environmental and CRoHS guidelines...............................27
3.1 Environmental labels.................................................................................27
3.1.1 Overview....................................................................................................27
3.1.2 Environmental related labels.....................................................................27
3.1.2.1 Products below Maximum Concentration Value (MCV) label....................27
3.1.2.2 Products containing hazardous substances above Maximum
Concentration Value (MCV) label..............................................................28
3.2 Hazardous Substances Table (HST).........................................................29
3.3 Other environmental requirements............................................................29
3.3.1 ONT environmental requirements .............................................................29
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3.3.2 Storage......................................................................................................29
3.3.3 Transportation ...........................................................................................30
3.3.4 Stationary use............................................................................................30
3.3.5 Thermal limitations ....................................................................................30
3.3.6 Material content compliance......................................................................30
3.3.7 End-of-life collection and treatment...........................................................31
4 E-240W-A unit data sheet.............................................................33
4.1 E-240W-A part numbers and identification................................................33
4.2 E-240W-A general description...................................................................34
4.2.1 TR-069 support..........................................................................................36
4.2.2 TR-104 parameter extension support for voice service.............................36
4.2.3 TR-111 support..........................................................................................36
4.2.4 TR-181 Wi-Fi objects adapted in TR-098..................................................37
4.2.5 Mobile offload support...............................................................................37
4.2.6 Support for soft GRE tunnels.....................................................................38
4.2.6.1 GRE...........................................................................................................38
4.2.6.2 Soft GRE ...................................................................................................38
4.3 E-240W-A software and installation feature support.................................39
4.4 E-240W-A interfaces and interface capacity .............................................40
4.4.1 E-240W-A connections and components..................................................40
4.5 E-240W-A LEDs........................................................................................42
4.6 E-240W-A detailed specifications..............................................................44
4.7 E-240W-A functional blocks ......................................................................45
4.8 E-240W-A standards compliance..............................................................46
4.8.1 Energy-related products standby and off modes compliance....................47
4.8.2 FCC statement ..........................................................................................47
4.8.3 FCC Radiation Exposure Statement .........................................................47
4.9 E-240W-A special considerations..............................................................48
4.9.1 Wi-Fi service..............................................................................................48
4.9.1.1 Wi-Fi physical features..............................................................................48
4.9.1.2 Wi-Fi standards and certifications .............................................................49
4.9.1.3 Wi-Fi GUI features.....................................................................................49
4.9.2 E-240W-A ONT considerations and limitations.........................................49
5 Install an E-240W-A indoor ONT..................................................51
5.1 Purpose.....................................................................................................51
5.2 General......................................................................................................51
5.3 Prerequisites..............................................................................................51
5.4 Recommended tools..................................................................................51
5.5 Safety information......................................................................................52
5.6 Procedure..................................................................................................53
6 Replace an E-240W-A indoor ONT ..............................................57
6.1 Purpose.....................................................................................................57
6.2 General......................................................................................................57
6.3 Prerequisites..............................................................................................57
6.4 Recommended tools..................................................................................57
6.5 Safety information......................................................................................58
6.6 Procedure..................................................................................................59
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7 Configure an E-240W-A indoor ONT...........................................63
7.1 General......................................................................................................63
7.2 HGU mode GUI configuration....................................................................63
7.2.1 Login..........................................................................................................63
7.2.2 Device and connection status....................................................................64
7.2.3 Network configuration................................................................................79
7.2.4 Security configuration..............................................................................103
7.2.5 Application configuration .........................................................................112
7.2.6 Maintenance............................................................................................122
7.2.7 RG troubleshooting counters...................................................................131
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List of figures
2 ETSI ONT safety guidelines.........................................................17
Figure 1 PSE certification........................................................................................19
Figure 2 Laser product label....................................................................................22
Figure 3 Laser classification label............................................................................23
Figure 4 Laser warning labels..................................................................................24
3 ETSI environmental and CRoHS guidelines...............................27
Figure 5 Products below MCV value label...............................................................28
Figure 6 Products above MCV value label ..............................................................28
Figure 7 Recycling/take back/disposal of product symbol.......................................31
4 E-240W-A unit data sheet.............................................................33
Figure 8 SoftGRE-based architecture......................................................................39
Figure 9 E-240W-A indoor ONT physical connections............................................40
Figure 10 E-240W-A ONT fiber optic connection ......................................................41
Figure 11 E-240W-A ONT with fiber cover................................................................41
Figure 12 E-240W-A indoor ONT LEDs.....................................................................42
Figure 13 Single-residence Wi-Fi ONT with Gigabit Ethernet and POTS and
without RF video........................................................................................46
5 Install an E-240W-A indoor ONT..................................................51
Figure 14 E-240W-A ONT with connections and key mounting holes.......................54
Figure 15 E-240W-A indoor ONT wall mounting bracket...........................................54
Figure 16 E-240W-A indoor ONT with wall mounting bracket attached ....................55
6 Replace an E-240W-A indoor ONT ..............................................57
Figure 17 E-240W-A indoor ONT connections..........................................................59
7 Configure an E-240W-A indoor ONT...........................................63
Figure 18 Web login window......................................................................................64
Figure 19 Device Information window........................................................................65
Figure 20 LAN status window....................................................................................67
Figure 21 WAN status window...................................................................................69
Figure 22 WAN status IPv6 window ..........................................................................70
Figure 23 Home networking information window.......................................................72
Figure 24 Optics module status window....................................................................73
Figure 25 LAN ports Statistics window......................................................................75
Figure 26 WAN ports statistics window .....................................................................75
Figure 27 WAN ports statistics message...................................................................76
Figure 28 WLAN ports statistics window ...................................................................76
Figure 29 WLAN ports statistics message.................................................................77
Figure 30 Voice Information window..........................................................................78
Figure 31 LAN network window.................................................................................80
Figure 32 LAN IPv6 network window.........................................................................82
Figure 33 WAN network window................................................................................84
Figure 34 WAN DHCP window..................................................................................85
Figure 35 WiFi 2.4G network window........................................................................87
Figure 36 WiFi 5G network window...........................................................................90
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Figure 37 Wireless Schedule window........................................................................92
Figure 38 DNS network window ................................................................................94
Figure 39 TR-069 network window............................................................................95
Figure 40 GRE Tunnel window..................................................................................97
Figure 41 US Classifier window.................................................................................99
Figure 42 QoS Config window (L3)..........................................................................102
Figure 43 Firewall window.......................................................................................104
Figure 44 MAC filter window....................................................................................105
Figure 45 IP filter window ........................................................................................106
Figure 46 URL Filter window ...................................................................................108
Figure 47 Parental Control window..........................................................................109
Figure 48 DMZ and ALG window.............................................................................110
Figure 49 Access Control window ...........................................................................111
Figure 50 Port forwarding window...........................................................................113
Figure 51 Port Triggering window............................................................................114
Figure 52 DDNS window .........................................................................................116
Figure 53 NTP window ............................................................................................117
Figure 54 USB window............................................................................................118
Figure 55 UPnP and DLNA window.........................................................................119
Figure 56 Voice setting window...............................................................................121
Figure 57 Password window....................................................................................123
Figure 58 Device management window...................................................................124
Figure 59 Backup and Restore window...................................................................125
Figure 60 Firmware upgrade window ......................................................................126
Figure 61 Reboot Device window............................................................................127
Figure 62 Factory default window............................................................................128
Figure 63 Diagnostics window.................................................................................129
Figure 64 Log window..............................................................................................130
Figure 65 RG Troubleshoot Counters window.........................................................132
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List of tables
2 ETSI ONT safety guidelines.........................................................17
Table 1 Safety labels..............................................................................................18
4 E-240W-A unit data sheet.............................................................33
Table 2 Identification of E-240W-A indoor ONTs ...................................................33
Table 3 E-240W-A power supply............................................................................34
Table 4 E-240W-A indoor ONT interface connection capacity...............................40
Table 5 E-240W-A indoor ONT physical connections............................................42
Table 6 E-240W-A indoor ONT LEDs.....................................................................43
Table 7 E-240W-A indoor ONT physical specifications..........................................44
Table 8 E-240W-A indoor ONT power consumption specifications........................44
Table 9 E-240W-A indoor ONT environmental specifications................................45
Table 10 E-240W-A ONT considerations and limitations.........................................49
7 Configure an E-240W-A indoor ONT...........................................63
Table 11 Device Information parameters .................................................................65
Table 12 LAN status parameters..............................................................................68
Table 13 WAN status parameters ............................................................................69
Table 14 WAN status IPv6 parameters....................................................................71
Table 15 Home networking parameters ...................................................................72
Table 16 Optics module status parameters..............................................................74
Table 17 Voice Information parameters ...................................................................78
Table 18 LAN network parameters...........................................................................80
Table 19 LAN IPv6 network parameters...................................................................82
Table 20 WAN network parameters .........................................................................84
Table 21 WAN DHCP parameters............................................................................86
Table 22 WiFi 2.4G network parameters..................................................................88
Table 23 WiFi 5G network parameters.....................................................................90
Table 24 DNS network parameters..........................................................................94
Table 25 TR-069 network parameters......................................................................95
Table 26 GRE Tunnel parameters............................................................................97
Table 27 US Classifier parameters.........................................................................100
Table 28 QoS Config parameters...........................................................................102
Table 29 Firewall parameters.................................................................................104
Table 30 MAC filter parameters..............................................................................106
Table 31 IP filter parameters..................................................................................107
Table 32 URL Filter parameters.............................................................................108
Table 33 Parental control parameters....................................................................109
Table 34 DMZ and ALG parameters ......................................................................110
Table 35 Access control parameters......................................................................112
Table 36 Port forwarding parameters.....................................................................113
Table 37 Port triggering parameters.......................................................................115
Table 38 DDNS parameters...................................................................................116
Table 39 NTP parameters......................................................................................117
Table 40 USB parameters......................................................................................118
Table 41 Voice setting parameters.........................................................................122
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Table 42 Password parameters..............................................................................123
Table 43 Device management parameters ............................................................124
Table 44 RG Troubleshoot Counters parameters ..................................................132
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2 ETSI ONT safety guidelines
This chapter provides information about the mandatory regulations that govern the
installation and operation of the optical network terminals (ONTs).
2.1 Safety instructions
This section describes the safety instructions that are provided in the ONT customer
documentation and on the equipment.
2.1.1 Safety instruction boxes
The safety instruction boxes are provided in the ONT customer documentation.
Observe the instructions to meet safety requirements.
The following is an example of the Danger box.
The Danger box indicates that the described activity or situation may pose a threat
to personal safety. It calls attention to a situation or procedure which, if not correctly
performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully
understood and met.
The following is an example of the Warning box.
The Warning box indicates that the described activity or situation may, or will, cause
equipment damage, loss of data, or serious performance problems. It identifies a
possibleequipment-damagingsituationorprovidesessentialinformationtoavoidthe
degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood
and met.
Danger — Possibility of personal injury.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
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The following is an example of the Caution box.
The Caution box indicates that the described activity or situation may, or will, cause
service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood
and met.
The following is an example of the Note box.
The Note box provides information that assists the personnel working with ONTs. It
does not provide safety-related instructions.
2.1.2 Safety-related labels
The ONT equipment is labeled with the specific safety instructions and compliance
information that is related to a variant of the ONT. Observe the instructions on the
safety labels.
Table 1provides sample safety labels on the ONT equipment.
Table 1 Safety labels
Figure 1shows the PSE certification.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
Note — Information of special interest.
Description Label text
ESD warning Caution: This assembly contains an electrostatic sensitive device.
Laser classification Class 1 laser product
PSE marking These power supplies are Japan PSE certified and compliant with
Japan VCCI emissions standards.
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Figure 1 PSE certification
2.2 Safety standards compliance
This section describes the ONT compliance with the European safety standards.
2.2.1 EMC, EMI, and ESD compliance
The ONT equipment complies with the following EMC, EMI, and ESD requirements:
•ETSI EN 301 489-1 V2.1.1:2017 Electromagnetic compatibility and Radio
spectrumMatters(ERM); ElectroMagneticCompatibility(EMC) standardforradio
equipment and services; Part 1: Common technical requirements
•ETSI EN 301 489-17 V3.1.1: 2017 Electromagnetic compatibility and Radio
spectrumMatters(ERM); ElectroMagneticCompatibility(EMC) standardforradio
equipment; Part 17: Specific conditions for Broadband Data Transmission
Systems
•EN 300-386 V1.5.1: Electromagnetic Compatibility and Radio Spectrum Matters
(ERM): Telecommunications Network Equipment; Electromagnetic Compatibility
(EMC) requirements
•EN 55032:2015 Class B, Information Technology Equipment, Radio Disturbance
Characteristics, limits and methods of measurement
•EN 55024 (2010): Information Technology Equipment, Immunity Characteristics,
limits and methods of measurement
•European Council Directive 2004/108/EC
2.2.2 Equipment safety standard compliance
The ONT equipment complies with the requirements of EN 60950-1, Safety of
Information Technology Equipment for use in a restricted location (per R-269).
This is a Class B product based on the standard of the Voluntary Control Council for Interference
from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in
a domestic environment, it may cause radio interference. Install and use the equipment according
to the instruction manual.
Warning
19841
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2.2.3 Environmental standard compliance
The ONT equipment complies with the EN 300 019 European environmental
standards.
2.2.4 Laser product standard compliance
For most ONTs, the ONT equipment complies with EN 60825-1 and IEC 60825-2 for
laserproducts.If thereis anexception to thiscomplianceregulation, you canfind this
information in the standards compliance section of the unit data sheet in this Product
Guide.
2.2.5 Acoustic noise emission standard compliance
TheONT equipmentcomplies withEN 300 753acousticnoise emissionlimitandtest
methods.
2.3 Electrical safety guidelines
This section provides the electrical safety guidelines for the ONT equipment.
2.3.1 Power supplies
The use of any non-Nokia approved power supplies or power adapters is not
supported or endorsed by Nokia. Such use will void any warranty orsupport contract
with Nokia. Such use greatly increases the danger of damage to equipment or
property.
Note 1 — The ONTs comply with the U.S. National Electrical
Code. However, local electrical authorities have jurisdiction
when there are differences between the local and U.S.
standards.
Note 2 — The ONTs comply with BS EN 61140.
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