Nortel 2033 User manual

Nortel Communication Server 2000/2100
Nortel IP Audio Conference Phone 2033
User Guide
Title page

Revision history
3
Revision history
August 2005
Standard 1.00. This document is issued to support
Communication Server 2000 Release SN08 and
Communication Server 2100 Release SE08.

Revision history
4

Contents
5
Contents
Regulatory and safety information . . . . . . . . . . . . . . . . . . . . 9
About the IP Audio Conference Phone 2033 . . . . . . . . . . . 13
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Extension microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Telephone status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Call features and Feature Access Codes . . . . . . . . . . . . . . . . 18
Connect the IP Audio Conference
Phone 2033 components . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Main Menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Log in to the IP Audio Conference Phone 2033 . . . . . . . . . 25
Configure settings on the IP Audio
Conference Phone 2033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use the Regional settings menu . . . . . . . . . . . . . . . . . . . . . . . 27
Set the language for the telephone display . . . . . . . . . . . 27
Set the time and date options . . . . . . . . . . . . . . . . . . . . . 29
Use the User settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Use the Terminal settings menu . . . . . . . . . . . . . . . . . . . . . . . 40
Use the Call settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
View available features . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Assign feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Label feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents
6
Set feature options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Reset the feature keys to their defaults . . . . . . . . . . . . . . 60
Reset the Inbox and Outbox . . . . . . . . . . . . . . . . . . . . . . 62
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Use Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Use Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Place a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Use Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 73
Use Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Talk with more than one person . . . . . . . . . . . . . . . . . . . . . 74
Set up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Work without interruption . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Use Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Use the Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Use the Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Use the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Using the dialpad to enter text . . . . . . . . . . . . . . . . . . . . . . 93
Feature Access Codes (FACs) . . . . . . . . . . . . . . . . . . . . . . 94

Contents
7
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Contents
8

Regulatory and safety information
9
Regulatory and safety
information
Table 1: EMC
Jurisdiction Standard Description
United States FCC CFR 47
Part 15
Class B Emissions: FCC Rules for
Radio Frequency Devices (see
Notes 1a and 1b on page 10)
Canada ICES-003 Class B Emissions: Interference-
Causing Equipment Standard:
Digital Apparatus
Australia /
New Zealand
AS/NZS 3548
CISPR 22
Class B Emissions: Information
Technology Equipment – Radio
Disturbance
Japan VCCI Class B Emissions: Information
Technology Equipment (see
Note 2 on page 10)
European
Community
EN 55022 /
CISPR 22
Class B Emissions: Information
Technology Equipment – Radio
Disturbance
EN 55024 Information Technology Equipment
– Immunity Characteristics
Limits and methods of
measurement
EN 61000-3-2 Limits for harmonic current
emissions (equipment input
current <= 16 A per phase)
EN 61000-3-3 Limitation of voltage fluctuations
and flicker in low-voltage supply
systems for equipment with rated
current <= 16 A

Regulatory and safety information
10
Note 1a: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/ television technician
for help.
Note 1b: The user should not make changes or modifications not
expressly approved by Nortel. Any such changes could void the
user’s authority to operate the equipment.
Note 2:
VCCI:
Class B ITE
Translation:
This is a Class B product based on the standard of the Voluntary
Control Council for Interference from Information Technology
Equipment (VCCI). If this is used near a radio or television
receiver in a domestic environment, it may cause radio

Regulatory and safety information
11
interference. Install and use the equipment according to the
instruction manual.
Other Safety Approvals:
IEC 60950: Safety for Information Technology Equipment
Table 2: Safety
Jurisdiction Standard Description
United States UL 60950 Safety for Information Technology
Equipment
Canada CSA 60950 Safety for Information Technology
Equipment
European
Community
EN 60950 Safety for Information Technology
Equipment

Regulatory and safety information
12

About the IP Audio Conference Phone 2033
13
About the IP Audio Conference
Phone 2033
The IP Audio Conference Phone 2033 brings voice and data to the
tabletop audio conference environment by connecting directly to a Local
Area Network (LAN) through an Ethernet connection.
Basic features
The IP Audio Conference Phone 2033 has the following features:
• three soft keys (self-labeled) that, when required, map to four soft
keys (the >> soft key is used to navigate between the first two and
last two soft keys)
Note: In this guide, soft key labels appear directly above the soft key.
• multi-field LCD screen
• up to two extension microphones to provide microphone coverage in
larger rooms
• volume control buttons for adjusting ringer and speaker volume
• two specialized fixed keys:
— Services
— Messages
• three call processing fixed keys:
—Line
—Hold
—Release
• automatic network configuration

About the IP Audio Conference Phone 2033
14
Figure 1 shows the IP Audio Conference Phone 2033.
Figure 1: IP Audio Conference Phone 2033
Extension microphones
The IP Audio Conference Phone 2033 supports up to two extension
microphones that extend the microphone range in large rooms. Each
extension microphone has a Mute button and an LED indicator to indicate
the current mute state.

About the IP Audio Conference Phone 2033
15
Figure 2 shows an extension microphone.
Figure 2: Extension microphone
Telephone controls
Use the Volume control buttons to adjust
the volume of the ringer and speaker.
Press the Mute button on the main unit or
any extension speaker to mute the ringer
and speaker.
Note: Pressing the Mute key on the
extension microphone toggles the mute
state of the entire telephone, not just that
microphone.
Press the Line (DN) key to access the single
line and activate on-hook dialing. No status
icon or LED is provided.
Press the Release key to terminate an
active call.
Press the Hold key to put an active call
on hold. Press the Line (DN) key to return to
the caller on hold.

About the IP Audio Conference Phone 2033
16
Telephone display
The IP Audio Conference Phone 2033 has two areas on the LCD screen:
• The upper display area contains single-line information for items such
as the caller number, caller name, feature prompt strings, digits
entered by the user, date and time information, and set information.
• The lower display area provides soft key label information.
Press the Messages key to access the
callers list. See “Use the Inbox” on page 77.
Use the Navigation keys to scroll through
menus and lists appearing on the LCD
screen.
A small arrow appears on the right side of
the display when there is additional text or
prompts to be displayed.
Use the Services key to access in-call
services, as described for the particular
service.
Soft keys are located below the LCD screen
display.
Press the >> soft key to toggle between the
first and second row of soft keys.
Press the Menu soft key to access the main
menu.

About the IP Audio Conference Phone 2033
17
Figure 3 shows the idle LCD screen display.
Figure 3: IP Audio Conference Phone 2033 LCD screen display
Telephone status indicators
The IP Audio Conference Phone 2033 uses three bi-color LED lights,
located around the speaker, to indicate the telephone status.
Table 3 lists the telephone state corresponding to the status indicator.
The idle telephone display also indicates if there is a message waiting,
missed call, a call on hold, each with appropriate text.
Each extension microphone has an LED indicator, indicating the mute
status of the telephone.
Table 3: Status indicators
LEDs Status
Solid green Active call
Solid red Message waiting
Flashing red Incoming call
Blinking red Mute

About the IP Audio Conference Phone 2033
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Call features and Feature Access Codes
System administration is required for call features and Feature Access
Codes (FAC). Contact your system administrator to configure these
features and codes on your telephone.
Call features and FACs must be assigned to your telephone and
supported by system software.

Connect the IP Audio Conference Phone 2033 components
19
Connect the IP Audio Conference
Phone 2033 components
Before you begin
Steps
1. Connect one end of the CAT5 Ethernet cable to the network interface
located on the back of the Power Interface Module (PIM) (see
Figure 4 on page 20). Plug the other end of the CAT5 Ethernet cable
into your IP network interface.
CAUTION
Damage to equipment
Do not plug the IP Audio Conference
Phone 2033 into a regular telephone jack.
Doing so results in severe damage to the
IP Audio Conference Phone. Consult your
system administrator to ensure that you
plug your set into a 10/100BaseT network
interface.

Connect the IP Audio Conference Phone 2033 components
20
Figure 4: Power Interface Module (PIM)
2. Connect one end of the AC power adapter cord to the power supply
port located on the back of the PIM. Thread the cord through the
channel on the bottom of the PIM and plug the other end into the AC
power source.
3. The middle port of the PIM (see Figure 4) has an attached CAT5
Ethernet cable. Thread the cord through the channel on the bottom of
the telephone, and plug it into the Power Interface Module port on the
telephone. See Figure 5 on page 21.