Nortel Meridian 1 PC Console Interface Unit Operating manual

© 1998 Northern Telecom
All rights reserved
Printed in the United States of America
Northern Telecom reserves the right to make changes in equipment, design, or components as progress in
engineering or manufacturing may warrant.
Meridian 1 and SL-1 are trademarks of Northern Telecom. UNIX is a trademark of AT&T. Motorola is a
trademark of the Motorola Corporation. MVME products are trademarked by the Motorola Corporation.
LaserJet is a trademark of Hewlett-Packard. Reflection is a trademark of Walker Richer & Quinn.
Meridian 1
Application Module and
Intelligent Peripheral Equipment Module
Diagnostic and Maintenance Guide
Publication number: 553-3211-510
Product release: Meridian Link Release 5C/CCR Release 3C
Document status: Standard 1.0
Date: October 1998

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553-3211-510 Standard 1.0 October 1998

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Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide
Publication history
October 1998
Standard 1.0

iv Publication history
553-3211-510 Standard 1.0 October 1998

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Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide
Contents
About this guide xi
References xi
Chapter 1: Overview 1
Application Module and IPE Module 1
Customer Controlled Routing 2
Meridian Link 2
Meridian 1 utilities 2
Application Module hardware components 4
IPE Module hardware components 11
SMM167 11
IPE Module faceplate 11
Tape drive 13
Disk drive 13
I/O connectors 13
Application Module and IPE Module utilities 14
Logging in 14
The ccrusr function 15
The maint function 15
The mlusr function 15
The trmcnfg function 16
Advanced maintenance 16

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Chapter 2: Application Module commands 17
adminÑenter a link-related session 20
applconfigÑdisplay/modify application configuration 20
applexitÑexit software applications 21
applstartÑstart software applications 21
backconfigÑschedule unattended backup 22
backdataÑback up data files 27
backfilesÑback up selected data files 31
bootconfigÑdisplay and modify boot configuration 34
ccrexitÑshut down the CCR application 35
ccrmidnightÑrun midnight routines on system 36
ccrstartÑstart up the CCR application 37
ccrtrafficÑmaintain script statistics 37
ccrusrÑenter a CCR user session 43
chgpasswdÑchange user passwords 44
conshareÑMeridian 1 console session 45
diskuseÑdisplay disk usage statistics 47
editvoiceÑcreate/edit voice prompts 47
exitÑlog out 48
filedeleteÑdelete a file 49
fileverifÑverify system files 50
helpÑlist all commands 51
installÑload software tape onto the hard disk 52
lanconfigÑchange the system's ethernet configuration 55
langconfigÑconfigue CCR logon screen languages 58
mlexit 59
mlstart 59
mlusrÑenter a link-related user session 59
portconfigÑconfigure terminals and printers 60
powerdownÑsafely power down or reboot the module 62
printconfigÑconfigure printers 66
quitÑlog out 70
resetmodemÑreset the modem on the Application
Module 70
restartÑstop and start the link processes 71
rootpasswdÑchange the root password 72
rstdataÑrestore data from backup tape 73
rstfilesÑrestore a set of files 76
scriptinfoÑdisplay a summary of script information 77

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Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide
showidÑdisplay Meridian 1 information 78
startNSEÑactivate Ethernet LAN support 79
stopNSEÑde-activate Ethernet LAN support 79
tapeinfoÑdisplay information on a system tape 80
versionÑdisplay Application Module or IPE Module
software version 81
viewÑdisplay SysLog and link-related files 84
viewlogÑdisplay SysLog file 86
Chapter 3: Link maintenance commands 87
Using link maintenance commands 88
Command format 88
Link control commands 93
enable link 93
disable link 93
Link status commands 94
status link 94
get links 94
Link configuration commands 96
display linkctl 96
change linkctl 97
read linkctl 100
save linkctl 101
display link 102
change link 104
save link 114
read link 115
Link statistics command 116
Meridian Link messages 119
Message types 119
Message names 119
Specifying message types in commands 119
Association services commands 120
get associations 120
get directory numbers 121
get resource 122
message statistics 123
filter commands 126
record commands 129

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monitor commands 133
traffic commands 137
Link tracing commands 141
trace link 141
trace main 141
untrace link 142
untrace main 142
Link testing commands 145
continuity test 145
loopback test 146
File viewing commands 150
view 150
viewlog 151
Miscellaneous commands 152
exit 152
quit 152
help 152
version 155
Chapter 4: Diagnosing faults 157
Quick reference fault isolation 157
Diagnostic procedure 1: Power fault suspected 158
Diagnostic procedure 2: Power fault suspected 164
Diagnostic procedures 3 and 4: Card fault suspected 167
Reseating a card 169
Advanced diagnostic tests 169
Diagnostic procedure 4: Card fault suspected 176
Diagnostic procedure 5: System console fault suspected 178
Diagnostic procedure 6: System start-up problem 184
Diagnostic procedure 7: Dial-up problem 187
Diagnostic procedure 8: Application terminal problem 190
Diagnostic procedure 9: Printer faults 200
Disk/tape drive unit faults 206
Login failure 207
Difficulty logging in as ccrusr 207
Difficulty logging in as maint 208
Difficulty logging in as mlusr 209
Link failure 210
AML (Link 0) will not establish 210

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Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide
X.25 host computer link (Link 1) will not establish 217
TCP/IP host computer link (Link 1) will not establish 225
Meridian Mail Link (Link 2) will not establish 226
Meridian Link application malfunction 227
Application registration fails 227
Meridian Link call processing functions fail 230
Meridian Link-based applications do not receive expected
messages 233
Chapter 5: Application Module and 237
Messages that appear on the system console 238
System and UNIX messages 238
Application messages 239
maint messages 243
Other messages that appear on the system console 260
Messages that appear in the SysLog file 266
System and UNIX messages 266
Application messages 267
maint messages 280
Bad-event messages 286
Other messages reported in the SysLog file 287
Chapter 6: Link error messages 291
Link maintenance commands fail 291
mlusr error messages 293
Diagnostic tools error messages 298
Stale association 300
Removing a stale mlusr association 300
Chapter 7: CCR log file messages 303
Chapter 8: Recovery/replacement procedures 365
Powerdown and restart procedures 366
Procedure 1: Software powerdown 366
Procedure 2: SBC restart 368
Procedure 3: Hardware powerdown 370
Procedure 4: Power up the Application Module or IPE
Module 370

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Hardware replacement procedures 371
Procedure 5: Replace the Application Module power
supply 371
Procedure 6: Replace the Application Module disk/tape
unit 371
Procedure 7: Replace the Application Module
MVME147/167 SBC card 372
Procedure 8: Configure the Application Module MVME147
SBC card 373
Procedure 9: Configure the Application Module MVME167
SBC card or the IPE Module 378
Procedure 10: Replace the Application Module 382
Procedure 11: Replace the MVME332XT or
MVME332XTS ACC card 383
Procedure 12: Replace the NT6D51 transition card 384
Procedure 13: Remove the Application Module 385
Procedure 14: Replace the Application Module 386
Procedure 15: Remove the IPE Module 387
Procedure 16: Replace the IPE Module 387
Procedure 17: Replace the Application Module MVME712
transition card 388
Procedure 18: Replace or reconfigure the Application
Module MVME705B transition card 392
Software reinstallationÑinitializing the system from tape 394
Procedure 19: Load the operating system tape on an
Application Module with an MVME147 card 395
Procedure 20: Load the operating system tape on an IPE
Module or an Application Module with an MVME167
card 412
Procedure 21: Reboot and go through setup 431
Procedure 22: Load the application software from tape 441
Procedure 23: Back up configuration files and data files 454
Procedure 24: Restore configuration files and data files
from the backup tape 456
Procedure 25: Enable or disable Ethernet LAN support 460
List of terms 469
Index 475