Nortel 1000 Con?guration guide User manual

Nortel Communication Server 1000
Communication Server 1000 to
MCS 5100 Converged Desktop
Type 2 Configuration Guide
NN43001-321
.

Document status: Standard
Document version: 01.05
Document date: 15 February 2008
Copyright © 2005-2008, Nortel Networks
All Rights Reserved.
Sourced in Canada
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed
to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY
KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to
change without notice.
Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.

3
Revision history
February 2008
Standard 01.05. This document is up-issued to update the instructions for
Configuring Meet Me Audio Conferencing in the NRS for CDS.
January 2008
Standard 01.04. This document is up-issued to add instructions for
Configuring Meet Me Audio Conferencing in the NRS for CDS.
December 2007
Standard 01.03. This document is up-issued to update the Converged
Desktop Feature installation.
June 2007
Standard 01.02. This document is up-issued to remove the Nortel Networks
Confidential statement.
May 2007
Standard 01.01. This document is up-issued to support Communication
Server (CS) 1000 Release 5.0. This document contains information
previously contained in the following legacy document, now retired: CS
1000 to MCS 5100 Converted Desktop Type 2 Configuration Guide
(553-3001-521). No new content has been added for Communication
Server 1000 Release 5.0. All references to Communication Server 1000
Release 5.5 are applicable to Communication Server Release 5.0.
In addition, changes for the following CRs are included:
CR Q01473312, in the section "Feature implementation" (page 30), a note
is added regarding call forwarding on a converged telephone.
CR Q01377222, a note is added regarding the default configuration on-hook
Handsfree.
CR Q01492694, a sentence is added regarding a virtual trunk call queued
on a CDN, explaining why a DSP resource is used.
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

4Revision history
CR Q01478214, two options are added to "Configuring MCS 5100 in the
NRS for CDS" (page 90). MCS 5100 is configured as a Gateway Endpoint
in the first option and as a Collaborative Server in the second.
October 2006
Standard 3.00. This document is up-issued for CR Q01412328-01, to add
prompt and response to LD-17 Configuration of Value Added Server (VSID)
table, to set the VSID security for the SIP CD AML link to No. This prompts
the Signaling Server to send a Cancel message to convergeddesktop so that
the PC Client does not continue to ring after call is answered by Call Pilot.
April 2006
Standard 2.00. This document is up-issued for CR Q01291954, updating
the available MCS 5100 documentation.
September 2005
Standard 1.00. This document is a new document issued to support
Communication Server 1000 Release 4.5, and Multimedia Communication
Server 5100 Release 3.5.
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

5
Contents
How to get help 7
Finding the latest updates on the Nortel Web site 7
Getting help from the Nortel Web site 7
Getting help over the telephone from a Nortel Solutions Center 7
Getting help from a specialist by using an Express Routing Code 8
Getting help through a Nortel distributor or reseller 8
Introduction 9
Subject 9
Applicable systems 9
Intended audience 10
Conventions 10
Related information 10
Converged Desktop Services 13
Contents 13
Introduction 13
How Converged Desktop Services works 14
Operating parameters and feature interactions 26
Call walk-throughs 27
Feature requirements 29
Feature implementation 30
Dialing and numbering plan issues for the mixed network 30
Examples of dialing and numbering plan configuration for mixed
networks 37
Contents 37
Introduction 37
Mixed network example: UDP 37
Mixed network example: CDP 42
CDS configuration: overview 47
Contents 47
Introduction 47
Configuration notes 47
Description of the network configured in this document 48
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

6Contents
Configuring CS 1000 49
Contents 49
Before you begin 49
CS 1000 SIP configuration and UDP location dialing 49
Configuring the Converged Desktop User 66
Configuring MCS 5100 67
Contents 67
Before you begin 67
Implementation summary 68
Implementation details 68
Configuring a Converged Desktop user 81
CS 1000 NRS operation 87
Contents 87
Introduction 87
Operation 88
Operational logic 96
Maintenance 99
Contents 99
Introduction 99
CS 1000 CLI commands 99
MCS 5100 tools 101
Appendix A Parameter configuration for a SIP URI 103
Contents 103
Introduction 103
Example 103
Phone-context strings 104
Appendix B PC Client windows 107
Procedures
Procedure 1 Configuring SIP CDS on the Signaling Server 57
Procedure 2 Adding the IP Address of the IP Telephony node as an
Authenticated Server 68
Procedure 3 Configuring the SIP Gateway, trunk, and trunk group 69
Procedure 4 Configuring number qualifiers 74
Procedure 5 Configuring a route list 75
Procedure 6 Configuring routes for each dialing plan entry 78
Procedure 7 Configuring a Service Package 82
Procedure 8 Configuring a Converged Desktop User in MCS 5100 83
Procedure 9 Configure Meet Me Audio Conferencing 94
Procedure 10 Using the MCS 5100 Translation Verification tool 101
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

7
How to get help
This chapter explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation is current at the time the product
is released. To check for updates to the latest documentation for
Communication Server (CS) 1000, go to www.nortel.com and navigate to
the Technical Documentation page for CS 1000.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•download software, documentation, and product bulletins
•search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•sign up for automatic notification of new software and documentation
for Nortel equipment
•open and manage technical support cases
Getting help over the telephone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
web site, and you have a Nortel support contract, you can also get help over
the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North
America, go to the following web site to obtain the telephone number for
your region:
www.nortel.com/callus
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

8How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

9
Introduction
This document is a global document. Contact your system supplier or your
Nortel representative to verify that the hardware and software described
are supported in your area.
Subject This document describes Session Internet Protocol Converged Desktop
System (SIP CDS) and its configuration on Communication Server 1000
(CS 1000) and Multimedia Communication Server 5100 (MCS 5100)
systems. It also provides examples of the configuration of a dialing plan and
numbering plan for a mixed CS 1000/MCS 5100 network.
This document is describes the design and configuration of a Converged
Desktop environment between CS 1000 and MCS 5100 systems. The
examples provided in this document represent only one example of design
and configuration. "Description of the network configured in this document"
(page 48) provides the outline of the network used as an example only.
Note on legacy products and releases
This technical document contains information about systems, components,
and features that are compatible with Nortel CS 1000 Release 3.5 and
MCS 5100 Release 4.0 software. For more information on legacy products
and releases, click the Technical Documentation link under Support &
Training on the Nortel home page:
www.nortel.com
Applicable systems
This document applies to the following systems:
•Communication Server 1000E (CS 1000E) CP PII, CP PIV and CP PM.
•Communication Server 1000M Single Group (CS 1000M SG) CP PII,
CP PIV
•Communication Server 1000M Multi Group (CS 1000M MG) CP PII,
CP PIV
•Meridian 1 PBX 11C Chassis
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.

10 Introduction
•Meridian 1 PBX 11C Cabinet
•Meridian 1 PBX 61C CP PII, CP PIV
•Meridian 1 PBX 81C CP PII, CP PIV
Note: When upgrading software, memory upgrades may be required on
the Signaling Server, the Call Server, or both.
Intended audience
This document is intended for individuals responsible for administering CS
1000 and Meridian 1 systems.
ConventionsTerminology
In this document, the following systems are referred to generically as
"system":
•Communication Server 1000E (CS 1000E)
•Communication Server 1000M (CS 1000M)
•Meridian 1
The following systems are referred to generically as "Small System":
•Meridian 1 PBX 11C Chassis
•Meridian 1 PBX 11C Cabinet
The following systems are referred to generically as "Large System":
•Communication Server 1000M Single Group (CS 1000M SG)
•Communication Server 1000M Multi Group (CS 1000M MG)
•Meridian 1 PBX 61C CP PII, CP PIV
•Meridian 1 PBX 81C CP PII, CP PIV
Related information
This section lists information sources that relate to this document.
Technical Documents
The following technical documents referenced in this document:
•IP Peer Networking Installation and Commissioning (NN43001-313)
Refer to the following MCS 5100 documentation for additional information
about CDS:
•Provisioning Client User Guide (NN42020-105)
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.