Nortel CallPilot Operating and maintenance instructions

555-7101-226
CallPilot
Installation and Configuration
Part 2: 703t Server Hardware Installation
Product release 2.02 Standard 1.01 November 2005
555-7101-226

P0603578

CallPilot
Installation and Configuration
Part 2: 703t Server Hardware Installation
Publication number: 555-7101-226
Product release: 2.02
Document release: Standard 1.01
Date: November 2005
Copyright © 2003 Nortel Networks. All Rights Reserved.
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make
changes in design or components as progress in engineering and manufacturing may
warrant.
The process of transmitting data and call messaging between the CallPilot server and the
switch or system is proprietary to Nortel Networks. Any other use of the data and the
transmission process is a violation of the user license unless specifically authorized in
writing by Nortel Networks prior to such use. Violations of the license by alternative usage of
any portion of this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek all allowable
remedies for such breach.
This page and the following page are considered the title page, and contain Nortel Networks
and third-party trademarks.

*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR,
CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman,
IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100,
Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.
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NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of Symantec Corporation.
POWERQUEST is a trademark of PowerQuest Corporation.
PROMARK and RHOBOT are trademarks of DMI Promark, Inc.

Part 2: 703t Server Hardware Installation 5
RADISYS is a trademark of Radisys Corporation.
ROLM is a trademark of Siemens ROLM Communications Inc.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.
SONY is a trademark of Sony Corporation.
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US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US
Robotics.
WINAMP is a trademark of Nullsoft, Inc.
WINRUNNER is a trademark of Mercury Interactive Corporation.
WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.

6CallPilot
Publication history Standard 1.01

November 2005 Publication history
Part 2: 703t Server Hardware Installation 7
Publication history
November 2005 Standard 1.01 of the CallPilot Installation and
Configuration, Part 2: 703t Server Hardware
Installation is issued for general release.
October 2003 Standard 1.0 of the CallPilot Installation and
Configuration, Part 2: 703t Server Hardware
Installation is issued for general release.

8CallPilot
Publication history Standard 1.01

Part 2: 703t Server Hardware Installation 9
Contents
1703t server description 11
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
IRQ mapping table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Supported peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2Preinstallation requirements 31
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Unpacking the 703t server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Removing the side cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Inspecting the server interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the chassis feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3Installing the server and connecting the peripheral
devices 47
Installing the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Preparing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting peripherals to the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connecting the server to the ELAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting the server to the CLAN (optional). . . . . . . . . . . . . . . . . . . . . . 59
Installing the Nortel Networks software feature key adapter . . . . . . . . . . . 60
Connecting the server to power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Index 67

Contents Standard 1.01
10 CallPilot

Part 2: 703t Server Hardware Installation 11
Chapter 1
703t server description
In this chapter
Server features 12
Slot assignments 19
IRQ mapping table 21
Network connectivity 23
Supported peripheral devices 28

703t server description Standard 1.01
12 CallPilot
Server features
Introduction
This section provides a general overview of the 703t server.
Server dimensions
Height chassis only: 42 cm (16.75 in.)
with chassis feet: 44 cm (17.5 in.)
Width chassis only: 21.5 cm (8.6 in.)
with chassis feet: 32 cm (12.7 in.)
Depth (distance from front to
back)
65 cm (26 in.)
Clearance front: 25 cm (10 in.)
rear: 12.5 cm (5 in.)
side: 7.5 cm (3 in.)
Note: Additional side clearance
is required for service.
top: 7.5 cm (3 in.)
Weight of fully loaded system
with
two SCSI hard drives
six populated boards
CD-ROM drive
floppy drive
tape drive
approximately 22 kg (46 lb)

November 2005 703t server description
Part 2: 703t Server Hardware Installation 13
Front panel features
The following diagram shows the 703t server’s front panel features:
G101759
CD-ROM
drive
CD
drawer
eject
button
Tape
drive
Network LEDs
Sleep mode
button (not used)
Power button
Status LEDs
USB connector
(not used)
Floppy disk drive
Floppy disk
eject button
Hard
drive
bays
Reset button
Air flow
slot
Chassis intrusion
detection switch
(not used)
Air flow
slots

703t server description Standard 1.01
14 CallPilot
The table below describes the parts that are identified in the preceding
diagram:
Part Function
Reset button Triggers a hardware (cold) reset. Do not use
this button to perform a server restart. Restart
the server as described in “Restarting the
server” in CallPilot Installation and
Configuration Part 1: Installation and
Maintenance Overview (555-7101-210).
Network
controller LEDs
(green)
Left: 10/100Base-T controller LED
(NIC1 10/100 MB: ELAN
for Meridian 1/Succession 1000 connection)
Right: 10/100/1000Base-T controller LED
(NIC2 1 GB: CLAN
for Customer LAN connection)
Sleep mode button Not used
Power button Turns the server’s power on or off.
Status LEDs Indicate when the server is powered up and the
disk drives are active.
Left: hard drive activity LED (not used)
Center: power/sleep LED (green)
Right: status LED (bi-color) indicates
whether the server is functioning properly,
or whether a hardware event has occurred.
USB connector For future use
Floppy disk eject
button
Ejects the floppy disk.
Floppy drive Drive for 3-1/2 inch diskettes.

November 2005 703t server description
Part 2: 703t Server Hardware Installation 15
IDE CD-ROM drive
(5.25 in.)
Enables you to use the CallPilot software and
documentation CD-ROMs.
CD drive eject
button
Opens the CD-ROM drawer. Push the button
again to close the drawer.
Backup tape drive Allows backup of hard drive data.
Hard drive 1 10,000 rpm hard drive
Hard drive 2 10,000 rpm hard drive
Drive bay Vacant
Drive bay Vacant
Drive bay Vacant
Air flow slot Must remain empty for proper system cooling.
Part Function

703t server description Standard 1.01
16 CallPilot
Rear panel diagram
The following diagram shows the 703t server’s rear panel features:
Note: For more information, see “Slot assignments” on page 19.
G101760
Power connector
USB connectors
(not used)
PS/2 keyboard connector
PS/2 mouse connector
Serial port (COM1)
Parallel port
Monitor connector
10/100/1000Base-T
CLAN Ethernet connector
(NIC2 1 GB)
10/100Base-T
ELAN Ethernet connector
(NIC1 10/100 MB)
PCI slots
Serial port (COM2)
(not installed)
1
2
3
4
5
6

November 2005 703t server description
Part 2: 703t Server Hardware Installation 17
The table below describes the parts that are identified in the preceding
diagram:
Part Color
AC power supply connector
(450 W non hot-swap power supply)
Not applicable
USB connectors Not applicable
PS/2 keyboard connector Purple
PS/2 mouse connector Green
COM1 serial port connector (9-pin) Teal
Parallel port connector (25-pin) Pink
Monitor connector (15-pin) Blue
10/100/1000Base-T CLAN network connector for
Customer LAN connection (NIC2 1 GB)
Note: For more information, see
“LAN connectivity” on page 26.
Not applicable
10/100Base-T ELAN network connector for
Meridian 1/Succession 1000 connection
(NIC1 10/100 MB)
Note: For more information, see
“LAN connectivity” on page 26.
Not applicable
PCI slots (6)
Four slots are 100 MHz 3.3 V 64-bit PCI slots.
Two slots are 33 MHz 5 V 32-bit PCI slots.
Note: For more information, see
“Slot assignments” on page 19.
Not applicable
COM2 serial port connector slot (not installed) Teal

703t server description Standard 1.01
18 CallPilot
Environmental specifications
Environmental condition Specification
Operating temperature 10°C to 35°C (50°F to 95°F)
Maximum rate of change must not
exceed 10°C (50°F) per hour.
Non-operating (storage)
temperature
-40°C to 70°C (-40°F to 158°F)
Non-operating humidity 95%, non-condensing at 30°C (86°F)
Altitude 1829 m (6000 ft)
Electrostatic discharge 15 kV or more
Acoustic noise 50 dBA in a typical office ambient
temperature (18°C to 25°C
[64.4°F to 77°F])
Operating shock No errors with a half sine wave shock
of 2G (with 1 millisecond duration)
Handling drop Operational after a free fall from
45 cm to 60 cm (18 in. to 24 in.)
(depending on weight)

November 2005 703t server description
Part 2: 703t Server Hardware Installation 19
Slot assignments
Introduction
The slot assignment tables show
the physical location of boards inside the server, relative to other boards
the order in which boards are installed (for example, board #1, 2, 3, and
so on)
how the boards are represented in CallPilot Manager applications (that is,
on the Maintenance Administration page)
the maximum capacity for each switch connectivity
Note: Your server may vary depending on what was ordered from Nortel
Networks; therefore, your server may not have all of the slots populated.

703t server description Standard 1.01
20 CallPilot
Slot definition and numbering
In the following table, the term “slot” refers to the available slot openings in
the chassis, not the PCI connectors inside the server.
The slots are numbered from the bottom of the server to the top. Slot 1 is the
bottom slot in the chassis when the chassis is standing upright.
Slot number
CallPilot-assigned
board labela
a. In CallPilot Manager applications, the CallPilot-assigned board label may
appear. This label corresponds to the slot number. For example, BRD01 refers to
the board in slot 1.
Description
Slot 7 Not used Not used
PCI slot 6
(full length)
BRD06 RAID card
PCI slot 5
(full length)
BRD05 Not used
PCI slot 4
(full length)
BRD04 MPB96 board
PCI slot 3
(full length)
BRD03 Not used
PCI slot 2
(full length)
BRD02 Not used
PCI slot 1
(full length)
BRD01 Not used