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  9. Nortel ICB Quick start guide

Nortel ICB Quick start guide

Nortel Networks
Integrated Conference Bridge
Tutorial
Standard
Version 1.00
July 2004
Nortel Networks Integrated Conference Bridge 2
Nortel Networks Integrated Conference Bridge
Overview
Nortel Networks Integrated Conference Bridge (ICB) allows users to schedule and administer multiple,
simultaneous conference calls.
Set up and manage a conference on the ICB in one of the following ways:
•Use the Browser User Interface (BUI)
•Use the Microsoft® Outlook® User Interface
•Use the Telephone User Interface (TUI)
Nortel Networks Integrated Conference Bridge 3
Browser User Interface (BUI)
Accessing the BUI
1. Open Microsoft Internet Explorer ® or Netscape Navigator®.
2. Enter the URL of the BUI in the browser’s address bar.
3. Click the LOGIN button.
4. Log in to ICB.
•If you are logging in to schedule a new conference or attend a conference, enter your ICB User
Name and password.
•If you are logging in as chairperson for a conference, enter the chairperson access number, and
password if required. This is the same information that you would dial if you were accessing the
conference from a telephone.
5. Click OK.
The Conference List window opens (see next slide).
Nortel Networks Integrated Conference Bridge 4
Browser User Interface (BUI)
Conference List window
553-AAA1407
Nortel Networks Integrated Conference Bridge 5
Browser User Interface (BUI)
Scheduling a conference
1. Click the New Conference button in the Conference List window.
The Schedule a New Conference window opens.
553-AAA1408
Nortel Networks Integrated Conference Bridge 6
Browser User Interface (BUI)
Scheduling a conference (cont.)
2. Define General information for the conference.
a) Enter the Subject of the conference (up to 20 characters).
b) Select the Number of participants from the drop-down list.
c) Select the date from the drop-down lists beside Select Date.
i. Click Free Ports to see if enough ports are available on the selected date, and adjust
the date and/or number of participants if required.
ii. Click Close.
d) Edit the Chairperson’s name (up to 20 characters), if necessary.
3. Set the Time for the conference.
a) Select the Start time from the drop-down lists.
b) Select the Duration of the conference from the drop-down list.
4. Define the Access Numbers for the conference.
•If you are not setting up a recurring conference, select Automatically assigned.
•If you are setting up a recurring conference, select Choose a number and select a number pair
from the drop-down list. The first 4-digit number is the access number for the conference
participants; the second is the access number for the chairperson.
Nortel Networks Integrated Conference Bridge 7
Browser User Interface (BUI)
Scheduling a conference (cont.)
5. To set or cancel passwords that the participants and chairperson must use to access the conference:
a) Click Options.
b) For the User Password used by the participants:
•Select No password if no password is required.
•Select Automatically assigned password to let the the system select the password.
•Select Define a password and enter a numeric password 4 to 8 digits long.
c) For the Chairperson Password:
•Select No password if no password is required.
•Select Automatically assigned password to let the the system select the password.
•Select Define a password and enter a numeric password 4 to 8 digits long.
d) Click Close.
Nortel Networks Integrated Conference Bridge 8
Browser User Interface (BUI)
Scheduling a conference (cont.)
6. If you are scheduling a recurring conference:
a) Click Options.
b) Select Recurrence in the Recurrence section.
c) Select the recurrence interval from the Recur Every drop-down list.
d) Select the number of recurrences from the End after drop-down list.
e) Click Verify to make sure the number of ports are available on the dates chosen.
f) Click Return.
g) Click Close.
Nortel Networks Integrated Conference Bridge 9
Browser User Interface (BUI)
Scheduling a conference (cont.)
7. To set General Options for the conference:
a) Click Options.
b) Select how the system indicates the arrival and departure of participants from the Indication for
entry and exit drop-down list.
c) Select a Language to be used for voice prompts in the conference from the drop-down list.
d) Select Add ports if needed if you want the system to add ports if the number of actual
participants exceeds the number of ports you booked (optional).
e) Select Keep one port for chairperson if you want one port to be reserved for the chairperson
only (optional).
f) Click Close.
8. Click Set Conference.
The Conference Details window opens, indicating your conference was booked successfully.
Remember the access numbers and passwords, as you will need them to access the conference.
9. Click OK.
Nortel Networks Integrated Conference Bridge 10
Browser User Interface (BUI)
Editing a conference
1. In the Conference List window, click the icon for the conference you want to edit.
2. Edit the conference details as required (see the Scheduling a conference slides starting on slide 5).
Note: Some of the details cannot be edited. The system does not allow you to make changes in those
fields.
3. Click Set Conference when you are finished editing.
Nortel Networks Integrated Conference Bridge 11
Browser User Interface (BUI)
Deleting a conference
1. In the Conference List window, click for the conference you want to delete.
2. Confirm the deletion in the pop-up confirmation window, as follows:
•For a one-time conference, click OK.
•For a recurring conference, do one of the following:
–To delete just the selected occurrence of the series, select Selected Instance Only.
–To delete the selected instance and all the other conferences in the series, select Include
Following.
Nortel Networks Integrated Conference Bridge 12
Browser User Interface (BUI)
Managing a conference in progress (chairperson only)
1. Log in to ICB using the chairperson access number and chairperson password (if required) from the
Conference Details window.
2. In the Conference List window, click for the conference.
The Conference Call Manager window opens. All activities in this window are optional.
553-AAA1412
Nortel Networks Integrated Conference Bridge 13
Browser User Interface (BUI)
Managing a conference in progress (chairperson only) (cont)
!Use the Conference section to manage the conference itself.
•Click Add 15 minutes to add 15 minutes to the conference.
•Click Lock to lock the conference, preventing additional callers from joining. Click Unlock to
unlock the conference so additional callers can join.
•Click Session Management to hold a vote or have a question-and-answer session.
!Use the Chairperson section to manage your status.
•Click Mute to mute yourself. Click Unmute to unmute yourself.
•Click Stop Music to turn off the music that plays when only one person is in the conference.
Click Start Music to turn the music back on.
•Click Volume Control to adjust your listening or speaking volume.
•Click Release to release chairperson control. Another person can then gain chairperson control by
logging in to ICB with the chairperson access number and password.
Nortel Networks Integrated Conference Bridge 14
Browser User Interface (BUI)
Managing a conference in progress (chairperson only) (cont)
!Use the Participants section to manage the status of everyone else in the conference.
•Click Count & announce to announce the total number of participants in the conference.
•Click Mute all to mute everyone. Click Unmute all to unmute everyone.
•Click Disconnect all to disconnect everyone except yourself (the chairperson).
•Look at (# attending - # invited) to see how many ports were reserved and how many are actually
being used.
•To make a private call outside of the conference:
1. Do one of the following:
•Select Add a Participant, and enter a telephone number to call a person (or persons)
outside of the conference.
•Select Add a Group, and select the call-out group from the drop-down list to call a
pre-defined group.
•Select Call assistant to place a call through the Call Assistant.
2. Click Dial.
3. To complete the call and return to the conference, do one of the following:
•Select Return with called party to return to the conference and add the called party to
the conference.
•Select Return without called party to return to the conference. The called party will
not be added to the conference.
Nortel Networks Integrated Conference Bridge 15
Browser User Interface (BUI)
Managing a conference in progress (chairperson only) (cont)
!Use the Participant List section to manage the status of individual participants.
•Enter details about the participants, such as their names, in the Details field.
•Click Consult to have a private conversation with the participant. Click End Consultation to
return to the conference.
•Click Mute to mute the participant. Click Unmute to unmute the participant.
•Click to play the name of the participant as recorded when the person joined the conference.
•Click to disconnect the participant.
•Click Volume to adjust the listening and speaking volume of the participant.
Nortel Networks Integrated Conference Bridge 16
Microsoft Outlook User Interface
Setting up ICB in Microsoft Outlook
1. Ask your Microsoft Outlook administrator for the name of the ICB form.
2. Open Microsoft Outlook.
3. Right-click Calendar in the Folder List on the left-hand side.
4. Select Properties in the pop-up menu.
The Calendar Properties window opens.
5. Select the General tab.
6. Select the library in which the files were published:
•If you published the forms yourself, select Personal Forms Library in the Look In field
•If the ICB administrator published the files, select Organizational Forms Library in the
Look In field.
7. Select the form name and click Open.
8. Click OK.
Nortel Networks Integrated Conference Bridge 17
Microsoft Outlook User Interface
Scheduling a conference
1. Open Microsoft Outlook.
2. Click Calendar in the Folder List on the left-hand side.
3. Click New in the top toolbar.
Note: Click Yes if asked to Enable Macros.
4. Set up the conference in Microsoft Outlook as follows:
a) Select the Appointment tab.
b) Enter a Subject for the conference (optional).
c) Enter the start date and time for the conference using the Start time drop-down lists.
d) Enter the end date and time for the conference using the End time drop-down lists.
e) Click Invite attendees in the top toolbar.
f) Click To.
g) For each invitee:
i. Select the invitee’s name from the list of names.
ii. Click Required.
h) Click OK when you have selected all the invitees.
Nortel Networks Integrated Conference Bridge 18
Microsoft Outlook User Interface
Scheduling a conference (cont.)
5. If you are scheduling a recurring conference:
a) Click Recurrence in the top toolbar.
b) Select the Start time, and End time or Duration from the drop-down lists in the Appointment
section in the Appointment Recurrence window.
c) Select the Recurrence pattern:
i. Set the interval as Daily, Weekly, or Monthly.
ii. Set the specific recurring pattern based on the interval you just selected.
d) Set the Range of Recurrence:
i. Select the Start date from the drop-down list.
ii. Select the end of the recurrences, either after a specific number of occurrences or after a
specific date.
Note: Do not enter more than 52 occurrences or set an end date later than one year from
today.
e) Click OK.
Nortel Networks Integrated Conference Bridge 19
Microsoft Outlook User Interface
Scheduling a conference (cont.)
6. Set up the conference in ICB using the ICB form:
a) Select the ICB tab.
The ICB form opens.
553-AAA1414
Nortel Networks Integrated Conference Bridge 20
Microsoft Outlook User Interface
Scheduling a conference (cont.)
6. Set up the conference in ICB using the ICB form (cont.):
b) Select an ICB card from the ICB Address drop-down list.
Note: If the drop-down list contains no entries, type in the IP address of the ICB card
(obtained from your ICB administrator) in the ICB Address field.
c) Select ICB Conference.
d) In the Enter Network Password window, log in to ICB:
i. Enter your ICB User Name.
ii. Enter your ICB Password.
iii. Click OK.
e) Edit the name in the Chairperson field (optional).

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