Nortel N0035509 User manual

Nortel Communication Server 1000
Nortel Mobile Voice Client 2050
User Guide

Revision history
3
Revision history
March 2005
Standard 1.00. This document is issued to support Nortel Mobile
Voice Client 2050 Verison 2.00.0161 for Nortel Communication
Server 1000.

Revision history
4

Contents
5
Contents
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mobile Voice Client 2050 overview . . . . . . . . . . . . . . . . . . . . 8
Software dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported PDAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
MVC 2050 menus and screen features . . . . . . . . . . . . . . . . . 11
Installing and configuring the Mobile Voice Client 2050 . 14
Removing a previous version of MVC 2050 . . . . . . . . . . . . . . 14
MVC 2050 installation method . . . . . . . . . . . . . . . . . . . . . . . . 15
MVC 2050 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
MVC 2050 Call Handling screen . . . . . . . . . . . . . . . . . . . . . 19
Starting the MVC 2050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
MVC 2050 graphical interface (skins) components . . . . . . . . 21
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Menu and icon summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Managing calls with Mobile Voice Client 2050 . . . . . . . . . . 39
Making a telephone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Holding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Retrieving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Contents
6
Maintaining call quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Managing Contacts with Mobile Voice Client 2050 . . . . . . 42
Editing the Contacts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accessing Contacts Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accessing the PDA Contacts list . . . . . . . . . . . . . . . . . . . . . . 43
Dialing a number from the Contacts list . . . . . . . . . . . . . . . . . 44
Dialing formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Personal Directory, Redial List, and Callers List . . . . . . . . 54
Mobile Voice Client 2050 settings . . . . . . . . . . . . . . . . . . . . 65
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Mobile Voice Client 2050 for expert users . . . . . . . . . . . . . 78
Client diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Audio quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Listener IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Hardware ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Connection history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

About this guide
7
About this guide
This User Guide provides information about the Nortel Mobile Voice
Client (MVC) 2050.
The Nortel Mobile Voice Client (MVC) 2050 is designed to add wireless
voice communication to the Personal Digital Assistant (PDA).

Mobile Voice Client 2050 overview
8
Mobile Voice Client 2050
overview
Designed to work with your personal digital assistant (PDA) and IP-based
telephone systems, the Mobile Voice Client (MVC) 2050 provides real-
time voice service over the Internet.
The MVC 2050 supports several features, including the following:
• 6 programmable line/feature keys
• 4 soft keys (self-labeled)
• 12-button dialpad
• multifield display
• end user-selectable skins
• directory capabilities including Personal Directory, Redial List, and
Callers List
To make a call from your PDA using the MVC 2050, you can dial with
your dialpad, use a macro, or copy and paste a number from another
application. You also can use one of the methods on your PDA System
Input Panel.
If you are using Microsoft® Windows Mobile™ 2003 Second Edition for
Pocket PC as your operating system, the MVC 2050 can also coexist with
a secure Virtual Private Network (VPN) client, such as Apani™ Networks,
for connection to a business network.

Mobile Voice Client 2050 overview
9
Software dependencies
The following are the MVC 2050 primary software dependencies:
• Windows Mobile 2003 for Pocket PC
• Windows Mobile 2003 Second Edition for Pocket PC
Note: Windows Mobile 2003 SE AKU1 is not supported (Version
4.21.1088 (Build 14132)). AKU1 has a bug which makes it impossible
for third parties to use Settings applets. This is resolved with WM2003
SE AKU2 (Version 4.21.1088 (Build 14260.2.0.5)).
• GIPS NetEQ (included with the MVC 2050 software)
• VPN client (for secure access to a network)
For secure (VPN) access to a network, a VPN client is required. The
Apani™ VPN client has been tested with the MVC 2050.
Supported PDAs
Since the PDA industry evolves at a rapid pace, refer to Nortel's web site
(www.nortel.com/mvc2050) to determine the latest PDA models tested
and supported, and any known issues.
A list of supported PDA's can be found with other MVC 2050 technical
documents at: http://www130.nortelnetworks.com/cgi-bin/eserv/cs/
main.jsp?cscat=documentation&tranProduct=13941.
Alternatively follow the links on www.nortel.com to > Products & Services
> Products > Soft Clients & Phones > Mobile Voice Client 2050 >
Technical Specifications.
For Nortel Technical Support use this link: http://www.nortel.com/support.
PDA processor models, speed, and amount of memory vary. To maintain
audio quality, do not overload the processor with intensive tasks while
using the MVC 2050. For example, Nortel does not recommend using
your PDA Internet browser while using the MVC 2050.

Mobile Voice Client 2050 overview
10
PDA vendors offer two types of rechargeable battery: standard and
extended-life. The extended-life battery is recommended to provide
longer call duration and increased call volume.
Headsets
A headset is required in order to send and receive telephone calls using
the MVC 2050 and your PDA. The headset is an important part of audio
quality.
PDAs that support stereo headphones with microphones, such as
Plantronics M130 Adjustable Fit Headset, are recommended.
The Dell specific headset with a button on the wire allows the MVC 2050
to answer an incoming call or release an active call by pressing the
button.
Contact your PDA vendor to obtain headset recommendations.
For more information about Automatic Gain Control, see “MVC 2050
configuration” on page 17.
CAUTION
MVC 2050 does not support Bluetooth
headsets.